OMG this kind of shop is a dying breed not only to they carry all kind its parts but all the guys…read morebehind the counter are very knowledgeable. I was having a hard time finding a part for my radiator and this knowledgeable guys were able to fabricate a new peice for me and it work God bless this shop they were a life saver

Very knowledgeable and helpful staff. You don't find places…read morelike this. Even though there an Advanced Auto across the street the lot is filled. Gotta support the small business where they care I gave it 4 stars because I was looking for amsoil gear oil and they were limited. They do however carry amsoil and wix which I find to be the best

Bad work, poor customer service, lack of responsibility and just poor workmanship in general. I…read morepaid $1,000 to have my bumpers sprayed with black bed liner on my Ford Raptor and an electric air horn put in. Within a day, the horn was stuck on. I brought it back the next day and was told it was bad relays and they were replaced. A week later, the horns completely fell out. I brought the truck back again and they better attached a new set of horns. Then, almost a year and a half later, I get a flat tire. I insert my key into the rear bumper access to get the spare tire but the key won't turn. I get under the truck and take a look under the bumper and Valley Van sprayed over the lock mechanism for the spare tire access. I added a picture of the underside of the bumper where you can see the black bedliner material covering the locking mechanism. They didn't remove the lock mechanism before they sprayed the bumper. Now, because of their poor workmanship, I was stranded with no means to get my spare tire out and had to get the truck towed. It gets worse. I called and emailed Valley Van. I get a call from Carlos telling me to come the next day, early morning. I'm there at 8AM and the person working there doesn't know anything about what Carlos told me to do. He said Carlos is not in that day. I told him that Carlos told me to come in so why wouldn't he be here or tell someone I'm bringing in my truck? I then tell him the story about how my locking mechanism was oversprayed on the bumper and it left me stranded. This guy doesn't want to take responsibility whatsoever and tries to convince me that my truck has an electronic access to the spare tire. I tell him that it does not and that I have a picture of the oversprayed locking mechanism and, he can go under the car to see it himself. He's full of excuses, still telling me it wasn't them and even went to the point of taking about how he hates spraying bumpers and that they lose money doing this and they get complaints. He then complains about how the bumper might have to be removed and how it's extra work, etc. He then tells me that they don't have room to hold the truck and nobody is there to work on it. I then tell him that Carlos told me to come that day and it would get fixed. He continues to complain and then I tell him that I was stranded because of this and you don't see me complaining. I just want it fixed. He then sarcastically tells me that I just have bad luck and I respond that I don't have bad luck, I chose a bad place to work on my truck, which was Valley Van. Later that day, he calls me to come pick up the truck. I return and see the truck in front of the shop and I look under the bumper and see where they carved the bed lining material out of the locking mechanism from the bumper. I go inside and now there's another man there who tells me that it wasn't their fault that the locking mechanism was stuck and that someone else did it. I tell him that there was bed liner oversprayed from what Valley Van did and nobody else sprayed bedliner on it. I offered to show him the picture and he doesn't want to see it. He then shows me a piece of masking tape they removed from the truck and says that is what was covering the locking mechanism and that it's epoxy and says it the mixing kind. That's not true. It wasn't epoxy, it's masking tape. Anyone can tell it was tape and not epoxy. What happened is that Valley Van covered the lock with masking tape on the inside and they sprayed over the bumper. Then they failed to remove the tape and the liner dried and that is why the locking mechanism was stuck. It was total negligence and poor work on their part. I wasn't looking for anything besides for them to fix their screw up but all I got was a lack of accountability, blame, gaslighting, poor customer service, shoddy workmanship, being lied to and just an overall terrible experience. If you love your vehicle, this is a place I would definitely avoid. They have a nice show room but don't be fooled. Their work is shoddy and they will lie to your face to avoid any sort of accountability. As you can see, a very simple job turned into 3 times I had to return to get the work redone and I received poor customer service every time. Spend your hard-earned money elsewhere. Also, after a year, the bumpers that they painted are starting to peel. They didn't even prep the bumpers, they just sprayed them and that's why it's peeling now. I can see the old paint as the liner peels away. Avoid Valley Van, it's just bad work and shoddy craftsmanship all around.

Amazing business providing a helpful staff, with great pricing and inventory. Superior than so many…read morebusinesses within this space.

Over the last 20 years they have always been my goto when I want something more safe on my car,…read morelike an alarm or a tint I needed on my moonroof because BMW felt it was an extreme thing to do before they sold the car, lol. I have trusted them 100% they do the job on any car or truck I bring them and they do it with perfection. Never had I ever had to return my vehicle for any type of fix to anything they installed. I am in the professional field and most my life dealt with face to face customer service, at Rayco 4 they mastered this service and treat me with respect and give me what I ask for and pay for...

Tom was a great help! made some amazing recommendations for my F31, he took the info I gave him and…read moreabsolutely capitalized on it! got me a beautiful set of wheels and tires and I can't thank the guys enough!!!

After being told by the DISCOUNT TIRE shop in Syosset that I had to replace 2 tires- I drove to…read moreSyosset Tire and was extremely satisfied with Steve and his crew. The wait time was minutes. Steve immediately removed the tire - plugged it without problem and put the tire back on my car and spare underneath. Amazing service! Excellent value and a new customer is gained. Thank you Syosset Tire & Steve for everything.

Called yesterday and asked if I could come for an oil change. I got here early and Matthew greeted…read moreme with a friendly smile and took the car in right away. 30 mins on the dot, only $80.00 full synthetic oil. Great price, great service! I'll be back for sure.

One of the best and most trusted mechanics I go to with all of my cars plus the LIRR train station…read moreis on the same block super friendly guys that work there highly recommend coming here Extremely trustworthy, I've been going to them for years & years and have never had an issue it's hard to find a good mechanic nowadays that try to scam you and take more money but not here despite the negative reviews!

took 2 hours to fix a very tiny hole in my tire, when no one else was around. Horrible experience ,…read moreas we waited all our food went bad.

Never had any issues with Mike, I call, tell him what I need and he tells me when to bring on. Very…read morehonest tells like it is. Prices are fair​

Had a nail in my tire so I pulled up around 8:30am and waited in the waiting room. Nobody came out…read moreso I stuck my head in the service station and this grumpy old man asked what I needed. I said I have a nail in a tire and I was told to park it and come back in 3-4 hours because he's the only one here. I drove down the road to Plainview Auto Care and it was fixed in 5 minutes. Avoid this establishment at all costs!!!

I purchased cars here twice. Exceptional service from salesman Cedric and Vickie from finance. The…read morecar had a recall. They wanted to drop off a loner at my house and bring the car back when it was done. I declined because I really didnt feel it was necessary to put them out. Anthony Shields from service was wonderful to work with keeping me updated on what was going on and when the car would be ready.

I brought my nearly new 2026 BMW M2 to Rallye BMW after the rear lower diffuser became detached…read moreduring normal driving. Shortly before I noticed the problem, I had driven through a puddle on the highway. I did not strike a curb, road debris, a pothole, or anything else. Once the diffuser came loose, part of it contacted the ground and was damaged. Rallye's technician confirmed that the diffuser was damaged and that tabs on the supporting trim piece were broken. Nevertheless, Rallye denied warranty coverage, classifying the problem as "outside influence." What Rallye did not do was identify any impact point, show me evidence that the vehicle had struck something, or explain precisely what the alleged outside influence was. Their conclusion appeared to be based solely on the fact that parts were broken, even though my position from the beginning was that the diffuser detached first and was damaged afterward. I declined to pay Rallye for the repair and took the car to an independent automotive specialist who routinely works on high performance sports cars, exotic cars, and luxury vehicles. He inspected the vehicle, secured the remaining portion of the diffuser at no charge, and ensured that the car was completely safe to drive. I am leaving for vacation and needed to know that the vehicle was secure and safe for the trip. The specialist confirmed that it was. When I return, I intend to take the car back to him for the permanent repair unless Rallye contacts me and agrees to resolve the matter. He estimates that replacing the affected piece, including installation, will cost approximately $350. That estimate makes Rallye's decision even more disappointing. My wife and I purchased two BMWs from Rallye within roughly six months. I purchased my 2026 BMW M2 in November 2025, and my wife purchased an additional BMW in May 2026. Despite that recent business and the possibility of future purchases and service, Rallye was apparently willing to lose our confidence and future business over a repair costing approximately $350 at retail. Unfortunately, this was not my first frustrating experience with Rallye's service department. I purchased additional tire and wheel protection coverage with my vehicle. On a previous occasion, when tire repairs were needed, I was initially told that I would have to pay a deductible despite the additional coverage I had purchased. Thankfully, my salesman, Bert Vargas, intervened on my behalf and helped get that matter resolved. Bert has been an excellent salesman and has consistently been responsive, helpful, and willing to advocate for me. My criticism is not directed at him. In fact, the fact that he had to intervene illustrates the difference between the excellent assistance I received from my salesman and my repeated frustrations with Rallye's service and customer care departments. Before posting this review, I contacted dealership management directly, explained the diffuser situation in detail, and gave them a clear opportunity to respond. I provided a specific deadline simply asking them to acknowledge the matter and tell me how they intended to proceed. That deadline passed without even the courtesy of a response. This is no longer primarily about the cost of the repair. It is about Rallye BMW refusing warranty coverage without identifying any actual impact or outside cause, a recurring lack of satisfactory customer service, and management failing to respond when given a final opportunity to address the problem professionally. BMW calls its vehicles "The Ultimate Driving Machine." Unfortunately, my experience with Rallye BMW's service, warranty decisions, and customer care has not come close to meeting that standard. An "Ultimate Driving Machine" should be able to drive through a puddle on the highway without being damaged. If it cannot, that is precisely what the warranty should cover. Fix it. They refused. Rallye BMW has lost a customer.

Needed to have my transmission and transfer case replaced. Yes, expensive but the price I received…read morewas very competitive. The owner and staff couldn't have been nicer!! Very knowledgeable as well!

Where can you go at here the owner say no charge! Well that's exactly what happened I brought my…read morecar in cuz it was slipping. I brought it on the recommendation of a owned through one of the Companies we work with. I dropped it off came back the next day he topped it up with transmission fluid and said no charge but he doesn't work on my type of car but it ran so much better with just that little bit of oil that he put in. Unfortunately he doesn't work on my type of car which is an Audi A4. Richard polite way of saying I'm not interested in working on your car. It's been working nicely ever since thank you guys really nice. No Charge.