OMG this kind of shop is a dying breed not only to they carry all kind its parts but all the guys…read morebehind the counter are very knowledgeable. I was having a hard time finding a part for my radiator and this knowledgeable guys were able to fabricate a new peice for me and it work God bless this shop they were a life saver

Very knowledgeable and helpful staff. You don't find places…read morelike this. Even though there an Advanced Auto across the street the lot is filled. Gotta support the small business where they care I gave it 4 stars because I was looking for amsoil gear oil and they were limited. They do however carry amsoil and wix which I find to be the best

Jonthan & Willy are the Best Great Work And Customer Service…read more , The First time I went was on holiday weekend And they were Closed so I called to check Hours , Within 5 minutes Jonthan Called me back and told him I wanted Back Rims he said no need to spend money On new rims he could power coat them I have to say that look great When I stopped by the next time I started Talking to will and told him about My 2002 ZO6 , he is corvette guy also And had worked on corvettes he can do Any Had my car for overhaul did great job I would Recommend that for what every You need and Treat you like Family Anthony

Thank you guys for the greatwork. My car looks amazing . It went in one way and came out brand…read morenew . Parts & Polish, definitely pimp my ride !!! I am a satisfied customer .

Brought my car in for an oil change and inspection. The guy's had the car ready just as promised. I…read morewill most certainly return. Added bonus: a staff member offered me a ride to my office so that I didn't have to walk. Good guys all around.

Their employee Chino damaged my car while driving it inside the shop and one of the owners of the…read moreshop, Doug did not inform me about the damage caused by his employee. I drove the car home and found the damage when I stepped out. I checked my dash cam footage and it shows Chino hitting an object inside their mess of a shop. They refused to provide their garage liability insurance provider and they will be pursued in court and reported to the DMV. They also don't know how to do a wheel alignment but they gladly take your money for one.

If I could give negative 5 stars I would. I called them to check out an issue with my car Carlos…read moretold me to bring it in when he looked at my car he said it's a simple fix I'll place an order and GUARANTEES me it'll be ready and finished by Monday afternoon and I could leave my car over night from Sunday to Monday, when Monday arrives I called letting them know I'm on my way and the owner responds with " we don't have your car here I've checked and there is no make and model on the premises" when I arrived I went straight to were I left my car and it was where I left it but now it was surrounded my many other cars it is unprofessional not being able to communicate with employer to employee and not taking accountability of "losing" a car

The business has changed hands sort of.. Pete has retired! He sold his part of the business to one…read moreof his mechanics . And the guys are doing a wonderful job!!

I brought my nearly new 2026 BMW M2 to Rallye BMW after the rear lower diffuser became detached…read moreduring normal driving. Shortly before I noticed the problem, I had driven through a puddle on the highway. I did not strike a curb, road debris, a pothole, or anything else. Once the diffuser came loose, part of it contacted the ground and was damaged. Rallye's technician confirmed that the diffuser was damaged and that tabs on the supporting trim piece were broken. Nevertheless, Rallye denied warranty coverage, classifying the problem as "outside influence." What Rallye did not do was identify any impact point, show me evidence that the vehicle had struck something, or explain precisely what the alleged outside influence was. Their conclusion appeared to be based solely on the fact that parts were broken, even though my position from the beginning was that the diffuser detached first and was damaged afterward. I declined to pay Rallye for the repair and took the car to an independent automotive specialist who routinely works on high performance sports cars, exotic cars, and luxury vehicles. He inspected the vehicle, secured the remaining portion of the diffuser at no charge, and ensured that the car was completely safe to drive. I am leaving for vacation and needed to know that the vehicle was secure and safe for the trip. The specialist confirmed that it was. When I return, I intend to take the car back to him for the permanent repair unless Rallye contacts me and agrees to resolve the matter. He estimates that replacing the affected piece, including installation, will cost approximately $350. That estimate makes Rallye's decision even more disappointing. My wife and I purchased two BMWs from Rallye within roughly six months. I purchased my 2026 BMW M2 in November 2025, and my wife purchased an additional BMW in May 2026. Despite that recent business and the possibility of future purchases and service, Rallye was apparently willing to lose our confidence and future business over a repair costing approximately $350 at retail. Unfortunately, this was not my first frustrating experience with Rallye's service department. I purchased additional tire and wheel protection coverage with my vehicle. On a previous occasion, when tire repairs were needed, I was initially told that I would have to pay a deductible despite the additional coverage I had purchased. Thankfully, my salesman, Bert Vargas, intervened on my behalf and helped get that matter resolved. Bert has been an excellent salesman and has consistently been responsive, helpful, and willing to advocate for me. My criticism is not directed at him. In fact, the fact that he had to intervene illustrates the difference between the excellent assistance I received from my salesman and my repeated frustrations with Rallye's service and customer care departments. Before posting this review, I contacted dealership management directly, explained the diffuser situation in detail, and gave them a clear opportunity to respond. I provided a specific deadline simply asking them to acknowledge the matter and tell me how they intended to proceed. That deadline passed without even the courtesy of a response. This is no longer primarily about the cost of the repair. It is about Rallye BMW refusing warranty coverage without identifying any actual impact or outside cause, a recurring lack of satisfactory customer service, and management failing to respond when given a final opportunity to address the problem professionally. BMW calls its vehicles "The Ultimate Driving Machine." Unfortunately, my experience with Rallye BMW's service, warranty decisions, and customer care has not come close to meeting that standard. An "Ultimate Driving Machine" should be able to drive through a puddle on the highway without being damaged. If it cannot, that is precisely what the warranty should cover. Fix it. They refused. Rallye BMW has lost a customer.

Negative Review: I brought my car to Rallye BMW on April 23…read morefor an oil change and to address an outstanding recall. Since I still had about a month left on my current inspection, I asked them to complete that as well. What a huge mistake. The experience was incredibly disappointing and unprofessional. It took them a full week to even let me know the car was "ready." The only communication I received was a text from Tracey Bolden on the morning of April 30 asking, "Mr. Cruz, are you picking up your car today?" I picked it up, paid the inspection fee, and drove home -- only to discover that the inspection had been failed due to window tint and a bubble on one of my tires. This was especially infuriating because: * They performed my inspection last year with the exact same window tint and passed it. * The service team already knew about both the tint and the tire issue before starting the inspection. At minimum, someone should have called me to say the inspection couldn't be completed due to these problems. A simple heads-up would have let me take the car elsewhere while I still had time left on my current sticker. Instead, they stayed silent, I paid $37 for a failed inspection, and I was left scrambling. While $37 isn't a huge amount of money, the complete lack of communication and basic customer care has destroyed my trust in Rallye BMW. With less than a year left on my lease, I will never return for service, and I will absolutely not be leasing or buying my next vehicle from them. I expected far better from a BMW dealership. Save yourself the headache and go somewhere else. I'll be sharing this experience widely so other customers know what kind of service to actually expect.

The guy was recommended to me by a neighbors cause I had an ABS issue with my car. I called them up…read moreto see if they have a recommendation for a tow truck no answer. I live down the street so I walked up. The guy at the front desk moved beyond slow and couldn't even recommend anyone locally for a tow truck. He didn't even know what a tow truck was and he seemed lost. I know, Night Shift guys pumping gas may not know who to recommend. I got a tow after hitting google and had the car dropped off. Spoke to the owner the following day at 7. Explain the situation with my car with the ABS lights. He told me he'll look at it at some point during the day. That I just gotta give him time cause he's jammed up and to call in the afternoon to see if they had a chance to check it out. I called at 1 o'clock and a lady answer the phone told me they were just about to put the car into the bay to work on and call back in about an hour. I call back in an hour. The owner picks up and start screaming at me like a lunatic. I've never been spoken to such a way in all my years working customer service and dealing with the public; he was screaming at me so much my boss could hear him over the phone and we were looking at each other horrified. Like I told him I understand you jammed up I was just told by the young lady you were bringing into the bay in an hour ago and call and see if you figure out what the issue was. I can't get off the phone. He would not let me get off the phone screaming at me for over a five minutes and how they still did it look at the issue on the car yet. I called him back later in the day as I'm about to leave work at 4 and I told him I just need to know if you have an idea what the issue is and if I have to make arrangements for the following day for a ride; and again screaming at me like a wild lunatic to only call me a half an hour later and they fixed the car quoted me 300 when I got there it went up to 500 and change. And again he kept yelling at me that I wasn't giving them time and how dare I call. I refuse to do business with them again and I do not recommend them to anyone there is no reason to speak to a human being that way to carry on like a psychopath and as it is, I gotta take the car now to another mechanic this morning cause the brakes aren't working after what they did. Very poor customer service attitude, and I am incredibly angry and disappointed in the way I was treated and spoken to and that the amount of money I spent I gotta still take my car to another Mechanic. If I could get this place a negative star I absolutely would. I would never do business with him again. I won't even get gas with them again. I've never dealt with such horrible customer service.

The team at T & S has been the most capable and honest I've worked with. They have gone above and…read morebeyond to make sure I was informed every step of the way with repairs and costs, which have always been fair. I just had all my suspension struts changed, not a small job. Could have been a 7 hour job. Steve got me right in and the job was done in less time with a fair price. Everyone is like a old friend. Love this service center and will always be back.

As long-time vehicle owners, my husband and I were instantly impressed with the attentiveness and…read moreattention to detail demonstrated by Sales Associate Paul Perrotta when we initially stopped by to explore possible lease options at the Grand Prix Subaru dealership in Hicksville over Labor Day weekend. Although we weren't quite ready yet to sign a lease during that first visit, Paul patiently listened to what we desired in a vehicle, expertly shared his product knowledge with us, and worked hard to outline possible options for a lease deal that would fit our budget. He also gave us a tour of the well-appointed service department and the dealership, and took us on a test drive of a Subaru Crosstrek. Paul's professionalism, excellent communication skills and his non-pushy sales approach prompted us to return (without hesitation) to Grand Prix Subuaru a few weeks later to sign a lease deal. We also are grateful for the time and patience Business Manager Jose Pineda took to explain all the fine details involved with leasing a vehicle as it was a new concept to us. From start to finish, it was quite evident how hard Paul and Jose work to ensure their customers are satisfied.

STAY AWAY LOL I…read morecanceled a warranty on my vehicle (that was pushed by Adam Frania), and the refund was processed back in Jan. However, months later, the dealership has still not applied the refund to my loan account. When I contacted the warranty company, they confirmed that the claim is closed and that the dealership has already received the funds. Communication has been terrible. I've had to repeatedly reach out just to get basic updates, and even then, I've either been ignored or given vague responses with no real resolution. Antonio Salamone literally has no idea what's going on. This level of negligence and lack of accountability is unacceptable, especially when it involves a customer's finances. A reputable dealership should handle something like this promptly and transparently. If you're considering doing business here, I highly advise you to think twice. There are plenty of dealerships that actually respect their customers and handle transactions properly--this is not one of them. This was my first time purchasing a car and I 100% feel that they had taken advantage of me because of that. They did not explain the process out to me nor did they contact me AT ALL. Good Luck.

My nephew had a new engine put in his older model mercedes. Two other mechanics, respectively was…read moresuppose to have fixed his ride. When he picked up his car from a mechanic named Shorty after having an engine installed it was stuck in sports mode. Definitely, not running right. The mechanic Shorty told him to keep driving the car and it would correct itself. Thanking the Creator that he took it to Roger. My nephew picked up his vehicle and he was so happy with how smoothly his car drives now. Come to find put the other mechanic (Shorty) did not attach parts correctly and lied about replacing parts. Def need more mechanics like Roger.

I've visited this shop multiple times without any issues. Unfortunately, I made the mistake of…read moreentrusting my truck to be repaired when the father (Sr.) was not around. If you want good service & truthfulness DO NOT LEAVE YOUR VEHICLE IN THE CARE OF THE SON (Jr.) Unfortunately, once the damage has been done & cannot be fixed, like a true father/son relationship the father will take up for his ADULT SON. Beware! In my interactions with the son, Jr he does not seem to be qualified to fix vehicles.