Great experience. Raffi took excellent care of me. Car looks great after repairs and Raffi is a great communicator. Highly recommend!

Frank is great! He pulled off a difficult tow that was nearly impossible just for me. Super friendly and informative about how he would solve the problems. I highly suggest riding with him to the shop. read more

Frank is amazing! Left the key in the car and we called AAA. Within minutes, Frank came to our rescue. He is friendly and helpful, always has a smile on his face. Definitely recommend him! read more

Frank was the best! Didn't have to wait long, and he is super friendly and put my mind at ease. Thanks again, Frank! Highly recommended.

My mom and I had Frank Q change her flat tire . He showed up real quick and changed it in less then 5 min . He was a really nice guy and I'm glad he was the one to help us today. Thanks so much frank ! read more

OMG this guy is the BEST!!!! Frank Quezada really helped me in such a hard time. I just moved into the area and my car had broken down and I didnt know any mechanics who wouldnt try to take advantage of fixing my car for a rediculous price. He referred me to a friend of his and they definently worked with me! Im definently happy Frank was the person that came to my rescue! So grateful for you Frank! Thank you again so much for your help and for referring your froend to me!!! read more

I had my motorcycle towed by Frank Quezada today. I have nothing but great things to say about the experience. Fast service, polite, helpful and made sure to secure the motorcycle properly before taking it on the road. 5 star rating! Thank you Frank! read more

Auto Car Collision in San Gabriel is approved by AAA . Raffi not only does excellent work, and is reasonably priced, and fast., he is a very nice man! He recently touched up the paint for us on two cars, repaired a fender and a door handle. A couple of years ago he repaired a different door handle on the same car, and we were delighted he was able to meet our needs again. You can't go wrong with Raffi! read more

I have a break wheel , Frank changes my wheel really fast . He is really Kind and helpful . Thanks Frank for today read more

Frank Quezada cane to my rescue when my car left me stranded! He was quick, efficient and helpful! Excellent tow truck driver and more!!

Just poor customer service. They try to need my car in the yard as long as possible to rack up storage fees and nonsense fees. Don't know why they are AAA authorized service provider. read more

Can't say enough about the prompt, reliable service by Frank Quezada from Auto Car in San Gabriel. AAA sent him and after attempting to jump our Outback to no avail, he towed it to Sierra Subaru at our direction --thanks for helping us solve a huge issue long distance!! read more

My experience with Auto Car was stellar from start to finish. I've used other auto repair shops in the past, but now I'm a fan for life. The personal attention I received was unprecedented, including frequent text updates and reassurances. Raffi really went the extra mile, including repairing a few extra things I hadn't expected to be fixed. As a family of five, with 3 kids and way too many cars, I know we will be back soon! Thank you so much to everyone at Auto Car for the wonderful care and attention you gave to me and my Mercedes. read more

I was involved in a hit and run and Romeo and Raphie were able to work with me and my situation. He was able to repair the rear end damage in 2 weeks. It looks like there was no damage to my car. I recommend this place to friends and family read more

I want to thank frank quesada for helping out my aunts car get towed he was so friendly and helpful good attitude and show that he cares about helping out people who needs ! If my brakes down I'll get a hold of him I give him 10 stars read more

This review is for Frank Quezada. Auto Club (AAA) arranged for Frank Quezada of Auto Car to tow my Izusu truck today. Frank was friendly, arrived quickly and went out of his way to provide great service. Frank Quezada has been with Auto Car for just a short while. I hope if any of our vehicles needs a tow, a flat tire change, or a battery charge, Frank will be available for the job. This review is just for Frank Quezada. To be honest I received questionable customer service from Auto Car this year (2018) for a previous job and complained to Auto Club. After that, Auto Club sent out a different towing service from another area. read more

Awesome service today my driver was so informative and helpful it was amazing. Thanks for being apart a AAA you are an asset and have a great referral. I can go on and on but you are awesome Frank I hope I get you every time I need a tow... read more

The car's engine wouldn't start, turns out it was a battery problem. David arrived just a few minutes after we made the call to AAA and almost 20 min earlier than expected. He was extremely friendly and helpful! Thank you. read more

I had a dead battery on a Sunday morning, AAA sent Adolfo from Auto Car services. He was 15 min early. Checked everything in the car. Amazing service thank you AdolfoI I had to call again for a dead battery. Once again great service from Alonzo this time. He was here in 20 min checked the battery jumped it asked if I had bill of sale for the battery and replaced it for free. Thank you! read more

Frank is an awesome guy! Came on time and helped with everything I needed. Worried with me and had a great attitude. Made sure that the problem was solved and helped me call another individual to get me a new battery. Thanks for the help read more

Got a flat tire today. Call AAA and they send Frank over. Frank got to us within 15 mins. He is really professional and friendly. He was able to communicate with us effectively and patiently in helping us to get the car to the auto shop. read more

They deserve NO stars! Auto Car is the worst company I've ever dealt with, and it's all been through AAA! I've had nothing but bad experiences 4 times now, and have filed 2 formal complaints with AAA so that Auto Car will lose their contract with AAA! They are completely inept. Some of the drivers are very nice, but I've also had the rude and disgusting drivers as well. I will never allow AAA to send them out to service me for emergency roadside service ever again. read more

Nicest guys ever. David was so helpful and my car is running again. Thanks guys.

If you have any car issues this is the place to go! Friendly staff and they work quickly and efficiently. They have fixed my Prius on multiple occasions and I am satisfied by their great service each time. read more

Frank Quezada, the drive, was very helpful in diagnosing the problem of my dead battery, putting in a new battery, and finished his job promptly. Service with a smile. Thanks. read more

Left my keys inside my car, and within minutes the tow truck company got here, Frank Quezada was extremely polite and friendly.

We were refered to Rafi and Auto Car to do the body work for our 1963 Ranchero. Rafi and his crew, David and Angel, went above and beyond. Our Ranchero is a real gem now. Ready to do another one guys??? Jim Fischer and Ben McGinty read more

My truck broke down today and it was hot outside. Luckily, Frank Quezada showed up quickly - 15 minutes ahead of scheduled time! Without delay, Frank was able to secure my oversized monster truck and safely deliver me and my wife home. The service level was very high, as Frank was exceedingly polite and very helpful. Give him a raise, pay him more money, he's an example of everything a tow driver should be. Thanks Frank for being there in our time of need. read more

Aldopho really helped us out today in a serious situation where we could have been stranded in the mountains. He arrived quicker than I anticipated and was super efficient in getting my car to start so we could head back home. We greatly appreciated Aldopho's excellent customer service and quick, efficient work today! Would definitely use again. read more

Frank did a great job on towing my parents car after one of the front wheel snapped off. It was almost impossible to tow without damage as the car sits on the ground. Frank was able to tow it without any additonal damage or rip off the front bumper. read more

Frank was amazing! He showed up quickly and was professional and thorough. Knew my car was going in good hands. He also texted a photo when my car was delivered. Service a 10! I had to call the office and the staff was also friendly again another 10! Highly recommend and they are a breath of fresh air! read more

My car wouldn't start in front of autoclub arcadia so I called autoclub to get a jump. David came and tested my battery and we figured out it was the ignition switch. David was extremely friendly, helpful, and overall a super nice guy. We ended up push starting the car and I was able to drive home. Thank you Auto Car Towing for providing a great employee. He really was amazing and I hope you give him a pat on the back for his great service. read more

Quick friendly service. Called AAA and they arrived within 15 min. Loaded truck. Driver wasn't too talkative but he was professional and got the job done efficiently. Most guys stand and expect a tip which makes the situation uncomfortable. This guy didn't. I just wished I had change so I could have tipped him. Next time if I need roadside assistance, I will be requesting this company read more

Auto Car made my day last night. I locked my keys in my car while buying dinner. I called AAA, and not even 5 minutes later Auto Car was there to unlock my car. I wish I had gotten the guy's name who helped me out so I could give him a shoutout. He was super fast and friendly. Thank you! read more

If you want to have your car well taken care of (at least as good as the dealer's, if not better) while saving a significant amount of money compared to the dealership, go to Frank and his team at Auto Car. I stumbled into their shop off sheer luck and have been extremely blessed to have done so ever since! One Saturday last fall, my car (a Honda Accord v6 Coupe) simply conked out on the road and I called AAA for a tow truck. I was going to have my car towed to another shop that I have trusted (although they were still on the expensive side), but they were already closed. Seeing my predicament, the tow truck driver mentioned that he worked for a shop that was opened. Needless to say, I agreed to try it. I wouldn't go to anyone else anymore other than Frank unless I was absolutely desperate. Why, might you ask? Frank and his team not only treat everyone with a great amount of respect and care, but he takes the time to explain exactly what is going on with your car without insulting your intelligence if he senses that you already know what he is talking about. He never makes you feel ignorant about cars although he is quite knowledgeable himself. Additionally, Frank is always upfront about costs, and if he can find a way to save you money without cutting corners, he will do it on his own initiative! It can be hard to find a highly competent, extremely honest and forthright, respectful auto shop, owner, and mechanic nowadays, but I was fortunate to find all those at Auto Car. Furthermore, my wife is a little resistant to change and had always taken her car to the dealership for her "peace of mind." After having taken my car to Frank a few times and convincing her to let me take her car (a Honda Civic Ex) in for a major service, my wife also praises Auto Car highly now. Do yourself a favor next time your car needs some work. Go to Frank at Auto Car. Even the CHP trusts him with their cars! read more

I had a flat tire on a Saturday morning in Arcadia on Huntington drive right in front of the San Anita mall at about 6:45 a.m. I called AAA they dispatched auto car he was there within 20 minutes my driver's name is Charlie he was amazing ,he was quick ,he was courteous and I found out now that you don't really need to carry your AAA card anymore they just scan your driver's license but I just wanted to commend Charlie on the great service that he provided this morning to a lady in distress what the flat tire read more

Thank you for the triple A help. He helps me change the backup tire very quick. So professional and helpful.

Frank Quezada came and picked up my mom's car that couldn't get out of park. She was very impressed with his attitude and customer service.

Towing was legit...the rest of there company is crap not even aaa likes dealing with them and there affiliated...Terry your best not to go with these guys. read more

I cannot start my car in the parking lot and called AAA. Frank arrived 30 mins earlier than estimated time and help to jump start my car. After starting my car, he told me to test drive to make sure I can drive my car to the nearest auto center. Highly recommended!!!! read more