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    1. Auto Car

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    San Gabriel, CA

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    Auto Car

    4.4 (214 reviews)
    Open 9:00 am - 5:00 pm

    Services - Auto Car

    Auto engine repair

    Auto Car Photos

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    Reviews With Photos

    Getting ready to move!
    Sue M.

    This review is for Kelvin only, as I did not go to the shop for service, he came to me for a tow. Luckily, through AAA services, I was sent this angel from above to see if my car needed a jump start versus a tow. He arrived promptly, with a smile that could make anyone who is stranded feel at peace. His humor lightened my mood and the next thing you know he has expertly rolled my little sentimental CRV out of my parking spot and it was ready to go. He did offer to take me to their own garage and I was tempted as he was so nice. But I simply can't be unfaithful to my small town mechanic, so off we went to my place of preference. The truck ride over was a hoot, we were both laughing, sharing stories about dead batteries, towing and the similarities to jump starting someone's heart.... these are conversations you have when someone is a towing expert and the other is a nurse. The real challenge was for him to back my CRV into the absolute most narrow space in So. Cal. I was so impressed, I had to hop out to take a video of his expertise. I was sad that my dad's car had to be towed through the streets of Pasadena, but Kelvin did it with such care and concern, along with some giggles, that in the end, it was my fortune. To the owner of Auto Car, you have a gem of an employee. I hope you treat him well.

    Gary N.

    I got stranded in Monrovia for 5 hours back and forth with AAA because I need someone to bring me a 2 gallons of gas to get me back home, I've been a long time customer with AAA for over 18 years, and I never had any problem until tonight. They sent the first driver from Auto Car, his name is Mark. Mark came at 8:30 PM; he told me the only thing he could do was give me a tow to the nearest gas station so I could pay for my own gas there. I told him that he was supposed to have a gas tank and give me 2 gallons, because that's what I paid for my AAA service, he said he didn't have any fuel on his truck, he also said he didn't want to pay out of his pocket for 2 gallons, wow so he didn't come prepared, so I told him if he couldn't help me, then I will call someone else, he won't be bothered anymore. So he left, and I called AAA, which they told me, Mark confirmed he already given me 2 gallons of gas in which he never done, so AAA would rather calling me a liar than sending me another driver. I had to request the service at least 4 more times, it's already passed mid night, that Arturo called and told me he would be on his way with my 2 gallons of gas. At least until 1:30 AM, he finally came and helped me. He told me he was the person in charge for the night crew, and if Mark didn't do his job, I should have reported him. Obviously if I lied about getting free gas, I wouldn't be sitting in my car for over 5 hours and not be able to drive, so not only Mark lied about his task, he didn't do his job either. After reading all the reviews, I realized I wasn't the only one having issues with the drivers of this company, because the next day someone from Auto Car gave me a call and asking me about my experience and that Mark has been "retrained" Alright, what's done is done.

    Very rude, with a bad attitude.
    Frank F.

    AAA sent a tow truck driver who looked and acted like he was straight out of jail. He arrived and was already agitated. We explained that the tire is completely shredded and could not be driven. It was parked in the carport. All this info was provided to AAA. The driver immediately told us that we need to drive the SUV out into the street or he couldn't help us. So reluctantly we drive and shredded what was left of the tire and damaged the rim. Finally after scraping the rim about 30 yards into the street, I explained to the driver that we were concerned about damaging the car more. He then said "it was there policy blah blah blah." He said that he can call someone else to tow our car and I told him that it's already in the street like he asked. The driver then said "do you want me to service your car or what?" I responded by saying please give me a minute. The driver the. Packed his stuff drove off laughing and taking pictures of us... while saying "good luck with you car". REALLY?! If you value your safety ..DO NOT GO WITH THEM". Here's a pic of the rude driver as he is simultaneously threatening me to stop recording and pulling the ramp away from our car as he drove away laughing and snapping pictures of us. From the sounds of another yelp review... they had almost the same experience from the flatbed driver.

    Car was smashed in the right side, needed suspension work. Autocar was able to restore it to its former glory.

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Frank Quezada was professional my big help solve my problems best tow services thank you

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    7 years ago

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    12 years ago

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    8 years ago

    I got a flat tire in Pasadena on a rainy morning and Frank was very attentive and got me to a tire shop very quickly and safely!

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    6 years ago

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    8 years ago

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    Romeo A.

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    7 years ago

    Very fast, very clean job! Totally recommend! Fixed the scratches all over my car in just a little over a day!

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    8 years ago

    Frank is professional and friendly. He help me out with my flat tire and gave me a lot of advice. Strongly recommend

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    7 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    Quick response time and a friendly staff. Frank helped me out when i got my keys locked in my car,m. He was both curteous and expedient.

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    6 years ago

    I lost my keys and they refused to drive onto private property to tow. They said " liability", female dispatcher was rude

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    8 years ago

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    10 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    The best, fastest towing service. Good, professional and friendly driver. Highly recommended!

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    8 years ago

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    8 years ago

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    5 years ago

    Amazing service! Amazing outcome! Would definitely go here again for any body shop needs.

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    7 years ago

    Excellent service!!! Prompt response and prompt delivery. I couldn't have asked for better service.

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    8 years ago

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    7 years ago

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    7 years ago

    Frank Quezada, was professional, polite, funny, and hard working. Made the whole AAA/towing experience stress free. Thank you

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    7 years ago

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    7 years ago

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    5 years ago

    Great experience. Raffi took excellent care of me. Car looks great after repairs and Raffi is a great communicator. Highly recommend!

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    Page 3 of 6

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    Review Highlights - Auto Car

    Can't say enough about the prompt, reliable service by Frank Quezada from Auto Car in San Gabriel.

    Mentioned in 23 reviews

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    City Tech Auto Repair - New tech silicone glue starter

    City Tech Auto Repair

    (199 reviews)

    Got a smog check here yesterday…read more I called first to check they're open on Sundays. Google said they close at 3 PM. They were open and quoted me $45 for my car on the phone. When I got there, they finished in 15 minutes and gave me a paper for my records. They have a couch in their waiting area, which has AC. I'll be back!

    I've been a loyal customer of this shop for a while, bringing multiple vehicles here for oil…read morechanges and other repairs. That's why this experience was especially disappointing. I originally brought my car in because of a grinding/scraping noise. I was told the wheel hub bearing was the problem, and I paid around $800 to have it replaced. About two to three months later, the exact same noise and problem came back. I returned to the shop and asked them to inspect it, expecting the previous repair to be honored or at least thoroughly re-evaluated. Instead, I was told it was a completely different issue that would require another repair and another payment. From my perspective, it was the exact same symptom that I originally paid to have fixed. I took the car to my family mechanic for another opinion. During the inspection, he found my engine oil level was nearly empty, even though this shop had performed my oil change less than 4 months earlier. He also didn't find any obvious signs of an external oil leak, which made me even more concerned. I understand that diagnosing cars can be challenging and that not every repair is guaranteed to solve a problem. However, paying around $800 for a repair that didn't resolve the issue, being told the recurring problem was something different and would require even more money to fix, and then discovering my engine oil was nearly empty after trusting this shop with routine maintenance left me very disappointed. As a repeat customer, I expected better service and more accountability when the same issue returned. To top it off, the handwritten receipt was extremely difficult to read, making it frustrating to understand exactly what work had been documented. Based on my experience, I won't be returning and can't recommend this shop.

    San Gabriel Automotive Repair

    San Gabriel Automotive Repair

    (157 reviews)

    The owner (Asian older man) is very honest, won't hard sell you to change this and that. You bring…read moreyour car in, tell him what happened, he sometimes can fix it immediately with very low cost. I also change oil here. They are very efficient, honest, and reasonable price.

    I had a very disappointing experience at San Gabriel Automotive Repair Inc…read more About a month ago, I came here for an oil change. During that visit, they also repaired one of my tires without clearly asking me beforehand. About a month later, I started hearing a strange noise coming from my right rear tire. After checking it, we discovered that there was a metal object loose inside the tire. I brought the car back to this shop because they were the ones who had previously worked on that tire. What upset me the most was their response. Instead of seriously considering whether the object could have been left inside during the previous tire repair, they told us that we must have put the metal object inside the tire ourselves. Why would a customer intentionally put a metal object inside their own tire? They removed the object, but still charged us another $30. I have the receipt and photos of the metal object that was removed from the tire. I cannot personally prove exactly when or how the object ended up inside the tire, but I can say exactly what happened: this shop worked on that same tire about a month earlier, the tire later developed a noticeable noise, a metal object was found loose inside it, and when we returned, the shop denied responsibility and accused us of putting it there ourselves. I was extremely disappointed with both the way this situation was handled and the accusation toward us. Based on my experience, I would not return.

    EZ Tire Stop

    EZ Tire Stop

    (549 reviews)

    It's rare (unheard of, really) that I visit a business and leave with an experience that makes me…read moresincerely wish for its longevity, but that's how I feel about EZ Tire Stop. I stopped by in the AM for an oil change. I didn't make an appointment beforehand or anything, but they were happy to accommodate. But as it turns out, it was quite early for an oil change and I didn't need it. They reset my car system sensor so the alert disappeared and sent me on my way, no charge. This was my second time visiting, and I think it'll be my go-to for car maintenance from now on. I'll gladly support this business.

    Beware! Very Shady! Incompetent! Unprofessional!…read more Disrespectful! No Customer Service Care! No apology! Do not come here! I absolutely will sue them at the Pasadena Courthouse! Visited today 3/17/2026, after speaking with Matt the day before. I brought in brand new 21 inch Tesla rear wheels and Michelin PS4 tires for installation on my car. I drove over an hour from Chatsworth, California to this location so that they could use the Hunter Revolution machine, specifically to avoid damaging my wheels. Nevertheless, Matt, if it's his real name, severely damaged my new wheel near the wheel center cap area with the machine that was made to avoid this. How incompetent!!! He lied to my face and gave dull, illogical, dummy excuses about what happened. Bottom line: He damaged the wheel and would not acknowledge and take accountability for his actions. I had to call the police to make a record of this issue because I will be suing. The damage was caused because he did not apply the machine's plastic adapter when he clamped onto the face of the wheel; he clamped to the face of the wheel with metal to metal contact and severely damaged the paint. Sorry, nothing can improve ignorant people! See videos and photos.

    Auto Car - autorepair - Updated September 2026

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