I had an outstanding experience with LBR Auto Repair and highly recommend them…read more After taking my Lexus RX 350 to the dealership for a routine service, I was told my brake pads had "hot spots" and that I needed about $800 worth of brake work. Before moving forward, I decided to get a second opinion through Costco's Auto Repair Program, which led me to LBR. From my very first phone call, I was impressed. They answered right away, were friendly, and made it easy to get my car in the very same day. Josh and Ken were both fantastic to work with--professional, honest, and genuinely interested in helping rather than selling unnecessary repairs. They performed a thorough inspection and, to my surprise, told me that no repairs were needed at this time. Even more impressive, they didn't charge me for the diagnostic inspection. Finding an auto repair shop you can truly trust is rare, and LBR has absolutely earned my confidence. I'll be bringing my Lexus RX 350 here for all of my future service. Thank you, Josh, Ken, and the entire LBR team for your honesty and exceptional customer service!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

Great place for an alignment. Took my Miata and then matched my desired specs. Fast and great…read morecommunication.

I recommended this shop to my daughter for her AC replacement. They did a great job with a 2-year…read morewarranty. Still recommend if you want a trustworthy for my auto.

Great customer service and thorough work! My only complaint is that my parts cost about $27 and…read morelabor was $333. Yikes. They replaced a battery terminal and two tail lights. Still a great experience and I like how they list suggestions for future repairs and appointments with the prices on their receipt

Not sure why all the negative reviews, both the service advisor and the mechanic were super…read morefriendly and honest from the beginning. I dropped off my car on Friday evening, it was done by Saturday evening at the price I was told over the phone and on time.

I walked in to have my tire pressure check and I was greeted with smiles and knowledge. She went…read moreabove and beyond checking all my tires (not just one) and even checked for holes as well! She stoped what she was doing at the front to personally help me. I will most definitely be back to this location because of Julie. Thank you for your help :)

Friendly and knowledgeable staff. They have the right equipment for wheel repairs and their prices…read morealign with the quality of their service. Highly Recommend!

These folks are incredible. The paint work is awesome and the customer service wonderful. Not…read moresure how people who never used them can leave a one star. Probably a competitor. Happens a lot. Way to go guys keep up the great work

I brought my 2013 Toyota RAV4 in for repair after it sustained damage to the rear corner and…read morebumper, and I couldn't be happier with the results. The work they did is absolutely flawless -- you'd never know anything had happened. The color match is perfect, the panel lines are tight, and the finish looks better than it has in years. What really stood out beyond the quality of the work was the pricing. The estimate was fair and transparent, and the final cost came in exactly as quoted

Hasel and his team are the best. We had a very unique situation that resulted in us being towed to…read moreNielson & we got a quote for an entire new (used) engine & labor. We didn't hear back after the estimated couple of business days and called, turns out the engine they were sold did not work & Hasel fought for us to get not only another (used) new engine but the extra parts that we also needed (spark plugs, fuel injector, and I think a coolant pump too? It was a lot) AND after they finished with everything, it ended up being cheaper than our quote initially was. Truly we are so grateful to everyone at Nielson Auto & will absolutely be back for any of our automobile needs

My dash light came on for low tire pressure and after…read morechecking the air and filling all tires the light went out. A couple of days later the light came on again. I drove to the Les Schwab on Bel-Red in Redmond to see what they could do. I have taken my car there several times over the years and have always been pleased with the service. Technicians always greet me with a smile and show their concern/interest in my situation. They checked the air, patched the tire and made some adjustments to the tire air valves. They did it for free! I trust Lea Schwab - Redmond. Always received great service. Did I mention that they serve free popcorn? I highly recommend Les Schwab on Bel-Red in Redmond.

I stopped by because I noticed my wiper blade was torn. The man at the check in desk was busy and…read moreimmediately rang a bell. A technician came RUNNING out to help me. He found the correct size wiper blades and got them on my car. I paid and was on my way in under 5 minutes, and it was barely a blip in my day! It couldn't have been easier. Also, I noticed they had an immaculate and comfortable waiting area for bigger jobs like tires. Strong recommendation.

Walter did a full PPI (pre purchase inspection) on a car I hoped to buy last Saturday…read more He gave it the thumbs up! I ended up purchasing that car for a great price and confidence in its integrity. Thanks Walter and CM team! Full Stars!

I can't say enough about everybody that works at seeing them. They were great. I had a small…read moreproblem with a lug nut holding my spare tire mount on it stripped out and I couldn't get my tire off, but I came here and they were able to weld it up and make sure that the wheel studs don't come off my spare tire bracket anymore and I can't say enough about them. These people are fantastic if you ever need anything tires automotive small fabric come check them out.

Toyota dealer quoted me $2000 to fix my car. They said I needed a new fuel pump. Lake Hills Chevron…read moresaid I did not. They fixed my car for less than half what Toyota dealer quoted. if you can believe it, they also did an inspection on my car and told me other things I might want to fix in the future, and I swear they even fixed something I didn't ask them to fix. These guys are competent and honest. this is where I'm taking my car in the future whenever I need service. They rock.

I stopped by to have an indicator light on my dash checked out. Angelo took a look at the light,…read morerealized one of my brake lights was out and was able to quickly resolve the issue. He kindly let me look on through the process so I'll know how to handle it in future. It was a big relief to me to get that issue handled. He was efficient and personable which goes such a long way. Thanks again, Angelo! Much appreciated.

The team worked fast and changed the oil well. They were friendly and kind. It was also nice that…read moreyou can stay in your vehicle the whole time. The oil change did take a while partially due to them pumping/draining for quite some time, then they have to queue the oil bottles for double check before putting it in your car and then waiting for a admin to ask about upgrading/ filter change. Definitely not 30 minutes, it took a little over an hour so bring a book.

I wanna throw a shout out to the team at Valvoline for doing a solid five star job. I appreciate it…read morethere expedited service and expertise as well as their friendly demeanor.Had an especially solid experience with Miguel and Zak and their female team member whose name I couldn't see, but started with an A. They gave me an experience that will definitely make me come back. I appreciated the heads up that I had a reusable air filter and that they offered to give it to me to rinse out at home and reinstall at a later day well installing a fresh one for me for the meantime. Five star service and they deserve a raise! Mahalo!