We traded a good car in got good price. We then bought a very clean and well equipped car. The…read moreowner took a lot of time showing us any car we were interested in. As a result the purchase went fast and smooth.

Beware of this dealership and their scams/ shady business practices. Was sold a car and never…read moreprovided a title; I was given paperwork, temp tags, and when they were expired, went to the dealership and told that the business was sold/ closed. It is very much reading as open online/google. According to the police and MVC no paperwork was put in the system and the bank (making payments to) has no title as well; they are actively pursuing the title as well. I've been calling/ outreaching relentlessly to no response; total ghost behavior and no communication. Never before in my life; i would be a victim of a scam like this and from a "dealership"Now I have a car that can't be registered, no title, and swept away with the down payment.

To be honest i rate a business on how well they do after a mishap (especially as a business owner)…read more I had one bad incident and the service department went above and beyond to fix the issue. Owning a fleet of fords I've purchased from a few dealers. The best purchase was from rt 23 automall looking back. The price time saved and the honesty is impeccable. Biggest praise to Patti in the service department she always has your best interest at heart, she goes above and beyond is super helpful and her attitude and work ethic is contagious. She cares and has a calming and upbeat personality if that makes sense. I'd hire her in a second. And she def is the one that keeps the customers coming back. At least this one. She's proven that she can take care of her customers but most importantly she's honest if she can't squeeze you in because of the schedule she doesn't which is the most important trait in my book. All I want is honesty makes my life and others lives that much easier. Dropped off one of my salt trucks to have a harness for the back up camera replaced she made sure to get it back before the snow came. They have really risen to the occasion and prove they are the leader when it comes to Ford sales and service. Thank you again for all your help Patti. As a small business owner having people you can trust in different industries to handle their part when you need them to step up is the most important and such an integral piece to any small business succeeding and Patti never disappoints. She deserves the praise and recognition. THANK YOU THANK YOU THANK YOU PATTI!!! You've made me a rt 23 automall believer.

The back up camera on my 2015 Ford Escape broke. So I brought it to Route 23 Auto Mall in Butler on…read more23 South & had it Replaced For $650. One year later I got a letter from Ford saying the Camera has a Manufacture DEFECT. So I took the letter to Ford & said I want a REBATE for the $650. Since my camera broke & I had gotten it fix. For $650. They REFUSED!!! So I am here WARNING EVERYONE; DO NOT BUY A CAR FROM BUTLER AUTO MALL on Rt. 23 South in Butler. They DO NOT stand by their products!!! They DO NOT CARE about their CUSTOMERS!!! I am telling Everyone I know about how badly they treat their customers. Pass this on to Everyone that you know so they don't get Screwed Over by them. The Only reason I gave them 1 star is because you can't give them NEGATIVE Stars. I am going to have to Call, E-Mail, and Text the Ford Corporate Company and see what they can do!!! And see if they Really Care about their Customers.

I bought my 2014 Cadillac CTS4 Wagon one week ago today. I love the car and my experience with…read morethese guys was top notch. When I first spoke with the salesman here I kind of warned them that I had the worst experience ever at another dealership closer to where I work (Liccardi Mitsubishi in Green Brook, NJ). That other dealership lied and hustled me and got angry when I didn't want to pay their "optional" fees. Bait and switch and the worst type of dealership experience. A few days later I decided I would give car dealers one more try. Prime Auto Imports backed up what had been advertised on their website, that there was no hidden fees. They were completely transparent and you knew what you would pay up front. I told the dealer that I was interested in this car and they moved some cars around, pulled the car out and let me test drive it with my girlfriend. They were never pushy, never annoying and were there to answer any questions I had, including questions about different cars around the lot. This was the best dealership experience I've ever had honestly. It was effortless and stress-free and that's all I wanted. That's what I got and I drove off with my new-to-me silly Caddy wagon.

I love Prime Auto Imports in Bloomingdale cause they have an excellent selection of pre-owned…read morevehicles with low miles. The staff are nice at the dealership. Thank you for all that you do.

I wanted to thank Poppy Carver for her amazing, professional and caring service she has provided…read morefor us for so many years. She's the reason why I keep coming back for all of our cars. She is outstanding! Highly recommend her over at Rt. 23 Honda!

Absolutely ridiculous. They barely have anyone working the parts counter. There's usually only one…read moreyounger guy there all the time and he's so busy running around that you basically could order and eat lunch before getting any help. Staff is friendly but they seriously need to hire more people because it's just getting ridiculous.

Where to begin. This is by far the best Jeep Dealership when it comes to the service department…read more Brian and his team are phenomenal. Whether it is for regular service or an emergency repair, they always accommodate my schedule and requests. Today was no different. I am going on a long road trip. I had a minor issue that I did not want to risk turning into a major one. One call and I was fit into the schedule. This is the norm for them. They go out of their way to make things right, whether it is a small or a major issue, like I had with my radiator two years ago. There are several other dealerships closer to me. None of them provide the service as Precision does. I have also purchased two Jeeps from them. Both times, their prices were way lower than other dealerships. The sales department made the entire process very easy. No haggling like other places. A fair price right off the bat. Look no further than here.

I had been searching for a Jeep for several weeks and visited multiple dealerships, but this was…read morethe first place where I truly felt comfortable. There was no pressure, and the pricing was honest -- not $10K higher than the advertised price like I experienced elsewhere. The entire staff was friendly, professional, and genuinely helpful. Todd, the salesman, and Joe, the manager, took the time to answer all of my questions and thoroughly explain the process without rushing me. The finance department was just as great, making sure I understood everything and patiently addressing any concerns I had. Overall, it was an excellent car-buying experience from start to finish. Everyone went above and beyond, and I would highly recommend this dealership to anyone looking for a hassle-free and honest experience.

I rarely leave reviews, but I feel it's important to share my experience…read more Before making the trip, I called this dealership twice because I live in Brooklyn over an hour and a half away. Both times I specifically asked for an out-the-door price. I was told that they could not provide one over the phone and that I needed to come to the dealership and see the vehicle in person. I made the trip and met with the salesperson, who was professional, courteous, and genuinely tried to help. When I asked for the out-the-door price, the conversation kept shifting toward monthly payments instead. He did work to see if I could purchase the vehicle with little or no money down, which I appreciated. I wasn't comfortable with the numbers at that time, so I told him I'd come back with my deposit. The following week, I returned with my deposit ready to purchase the vehicle. That's when I was finally presented with the out-the-door price, which included nearly $5,000 in dealer add-ons, plus another approximately $500 package. I'll attach a photo of the breakdown so others can see exactly what was included. While the salesperson was excellent, my interaction with the sales manager completely changed my opinion of the dealership. I found him to be arrogant, dismissive, and unprofessional. Rather than respecting that I wanted time to review the numbers, he used high-pressure sales tactics, including telling me he had turned down another deal for me and asking whether the person I had on the phone helping guide me through the car-buying process was going to co-sign for me. I found those comments unnecessary and disrespectful. Because of that experience, I will likely take my business elsewhere. It's unfortunate because the salesperson did a great job, but the manager's attitude and the lack of transparency regarding pricing left a very negative impression.

Classic bait-and-switch pricing…read more The vehicle was advertised online at one price, with small fine print saying dealer fees were not included. Once we arrived, we found out the "dealer fees" were nearly $5,000 and completely mandatory. We were told the fees covered things like reconditioning, detailing, tires, etc. -- basically the normal cost of preparing a trade-in vehicle for sale. I have bought many vehicles over the years and have NEVER seen a dealership tack on almost $5,000 in surprise non-negotiable add-ons like this. Josh, the manager, told us this is "what dealers are doing now." If that's true, consumers should run the other direction. I do want to say Javian, our salesperson, was fantastic and handled everything professionally. The issue is clearly dealership management and pricing practices above him.

My Daughter and I bought a 2014 F150 from this dealership "AMA Auto Sales, in late January 2026…read more When we bought it we noticed the exhaust was somewhat louder than stock. Hamed, the owner of the dealership said it had loud mufflers on it. Turns out a couple of weeks later when we went to get it inspected here in Pennsylvania, there was a big hole in the rusted out muffler and we had to replace most of the exhaust system $700. Now that it is getting warmer, in mid May, my Daughter tried to use the air conditioner and it blew out warm air. We took it to our mechanic who found that the Compressor is seized up and in need of replacement, another $700. Hamed had promised that they had gone through the truck before the sale to check for problems and that there were no issues. I've been trying to reach AMA Auto Sales and Hamed, but they conveniently never answer their phone. My advise to anyone looking to buy a vehicle, is to stay Hell and gone from this dealership. They are crooks and will lie to your face with a smile and pat on the back. Joe Redondo

I didn't want to write this review but I figured I could warn others before they use this…read moredealership. This dealership attracts customers by having people write FAKE reviews. 1- my husband and I purchased a used 2014 dodge journey from this dealership in March 2023, we paid the "dealer fee" yet and still had to go to DMV to file our own paperwork, the car had no inspection. We were given a temporary license plate (which I felt was given so our mechanic wouldn't realize it was a Lemon during the inspection process), AND then the lien wasn't even placed on the title, so we huge issues with the bank after the fact. This dealership ONLY cared about the money. 2- ONCE the car was taken to NY to a mechanic for the inspection within a week of buying the car, we were given a laundry list of issues we needed to fix just to get the car inspected and safe to drive. The car kept not starting(with the push to start), all of the tires were rotted, the shocks were rotted, the strut was literally hanging and were broken(mind you we could've died with our child in the car driving from NJ to NY), when we called the dealer multiple times all of a sudden they did not speak English and was unable to help. 3- fast forward to 3 months later and the car STILL doesn't start when we try to start it and is now STALLING while driving. Again several attempts to contact the dealer because who sells cars they know have issues. 4- Best advice is for you to RUN!!!!!!! DO NOT BUY ANYTHING FROM THIS DEALER!!!!!! BAD BUSINESS!!!! The worst part is the car was SMOKING the day we looked at it and both salesmen came out with the mechanic and started to speak in their language, they asked us to wait and they sprayed some kind of spray on the engine to make it stop smoking. Guess what it stopped smoking just long enough for the lemon law to be passed the date of complaint.

I had my motorcycle painted by this body shop as a recommendation by my mechanic "Peewee's Cycle…read moreRepair". After my mechanic removed my tanks and fenders off my motorcycle, he used the above mentioned body shop. When I had a meeting with the owner, we sat "with no rush" unlike most shops and spoken to like "the owner" of the object being painted. Most shops I have had my motorcycles looked over in the prospect of being the shop I will trust, they merely tell me "don't worry I'll take care of it" never asking my opinion. While myself and the body shop owner of the shop sat and discussed my particular likes and dislikes, we both agreed that I don't like bright colors or styles that are merely "eye catching" effect. As we spoke we both came up with a Root Beer type color. When we decided on the color he told me that he would use a light coat of black as a base coat to drab out the copper type color in the paint and add a fine metal flake that adds a little flash to the final color scheme, then a few coats of clear coat. When I saw the parts when they arrived back at Peewee's Shop, I was greatly delighted. The finish is extremely clear and the colors are very incredibly clear and vivid. I strongly recommend this body shop!!!!!!

Outstanding experience start to finish. First time customer and will never use anyone else!…read moreProfessional, friendly, VIP treatment. Simple process; fast turn-around. Thank you!

They installed my brakes BACKWARDS! My truck almost locked up because of this. Put my family and…read moremyself in danger because of the ridiculous job they did - never said sorry, and blamed the parts. Had to get my brakes/rotors redone by Firestone (who confirmed my brakes were installed incorrectly). I had to take Specialty Auto to court for reimbursement, and I was awarded the judgment. I am still waiting to be compensated even though the court has ordered them to pay. I would NOT go here unless you want to go to court, as they do NOT back their work!

Vinnie knows his products. He did his homework to insure the wheels/tires where perfect for my…read moretruck and installed perfectly balanced.