DO NOT GO HERE! We used to go to this business when it was…read moreowned by Vo. It is not the same at all. The average star level would be a 1 or 2 if you removed all of Vo's scores. I took my daughter's car here for an electrical issue at 8am on a Tuesday. We didn't hear from them till we called at 2pm to see if there was an update. They said there were no issues with the car and we could come pick it up. We said we wanted to leave it there overnight to make sure the issue didn't resurface, as my daughter needs the car to drive to work and I we don't want her to get stranded. No call the next morning. We called at 11am to see if it was still fine. They hadn't looked at it yet and said they would look at it now. No return call again. We called at 1pm and they said we needed an NEW ENGINE! No, not engine but a new "motor". We asked for an explanation. These are the reasons they provided. 1. They said we had no oil in the car. - My husband has been changing the oil in the car for the last 6 years. My daughter checked the oil last week. There was oil in the car. The car has NEVER not had oil. 2. There was a valve cover leak. - News to us. This was not an issue before we came here. We have never had visible oil around the oil cover. 3. A cylinder is misfiring. - This is a sign that a spark plug or the coil needs to be replaced. I don't know if they thought we didn't know anything about cars because we are women but they are definitely wrong. We immediately went up there to pick up the car. The car was still in the garage with the hood up. There was a large blue oil drain in front of our car that was supposed to bone dry. We drove away and there was a cloud of white smoke. What the heck! We came there was an electrical issue. The car has NEVER had this issue. We pulled over and drove in my car to the auto part store to pick up a quart of oil. No issues after to put oil in the car. I ran a diagnostic on the car because we have a micro mechanic diagnostic reader. NOW the car reads that there cylinder 1 is misfiring. Luckily we know how to change spark plugs and coils. After we fix the damage they did to the car, we're taking it to Hyundai to finally get the electrical looked at. A wait of money and two days of time. We are out $80 for their mandatory diagnostic fee, Vo didn't have this, the price of an emergency quart of oil and the spark plug or oil after we perform the test to see which one is having the issue. YOU HAVE BEEN WARNED! DO NOT GO HERE!

5 stars to Mr Vo, 2 stars to the new owners, I haven't had the new guys do anything major except…read morefor a simple oil change here and there but we were loyal patrons when Mr Vo owned it and ran things. He never fixed what was not necessary to fix at the time and would give us a priority list with low pricing that was always honored, of what we needed to pay attention to and when we needed to bring it in for that service. He never took advantage and would even let us get our own parts without the markup and install them for labor only. He was a very fair man and will liked. I miss him greatly. I give Mr Vo 5 stars. The new guys, maybe 2 stars. I believe they have much to learn about customer service. They just don't have the passion for it that he had.

My vehicle was leaking gas underneath. Eakaan recommended a tow service and diagnosed the issue…read moreimmediately. I purchased the vehicle used and Eakaan discovered gas line installed wrong. The repair was made in a couple of days and car is running smoothly. I was very pleased with the service. Will be recommending them to others.

Went in bc my traction control light was on. They ran a diagnostic and came out with all these…read morethings that they wanted to further explore and to leave my car for a couple of days. I said no, I can't leave it right now. He then said I was a little low on oil. I said ok, just put some oil in and I'll come back in a couple of days. Price for a diagnostic and 3 quarts of oil was almost $300. I couldn't believe it. This place is just a money grab.

CUSTOMERS BEWARE!!!!!!! I am extremely disappointed with the service I received @ Nash Chevrolet on…read more3-30-26. After bringing my 2025 Chevy Traverse in, due to the check engine light being on and the vehicle rough idling and overheating, Service Advisor (Sedrick) informed me that the upper radiator hose was leaking coolant and that the vehicle was unsafe to drive. The vehicle is still under manufacturer warranty, so I expected the dealership to stand behind their product and provide a courtesy vehicle while mine was being repaired. (Also, Sedrick stated the hose was not in stock and could take anywhere from 2 weeks to 2 months before the part arrives). Instead, I was denied a courtesy vehicle altogether. Their reason for the denial was I needed a credit card, even though I have a valid driver's license and proof of current insurance. When I asked to see the written policy requiring a credit card none of the staff was able to produce any documentation showing that such policy exists. When I asked for a supervisor, I was told Mike Lambert was home doing home repair work and would not be back until Wednesday, April 1,2026. I asked if there were someone else I could speak with who could make a sound decision, an aggressive NO was the response I received. It makes no sense to tell a customer their vehicle is unsafe to operate and then refuse to provide transportation, especially when the issue is covered under warranty. I had a valid driver's license and proof oof insurance. This left me in a difficult and unnecessary situation. A dealership should prioritize customer safety and honor warranty obligations. unfortunately, that was not my experience here. In addition, the staff I encountered (all male) were not professional, willing to assist or reasonable. After reading the other reviews it appears Nash Chevrolet has difficulty dealing fairly with its customers. I DO NOT RECOMMEND NASH CHEVROLET

My 68 year old brother who has had stroke and has special needs, but can still drive needed a new…read morecar so we went to Nash. Salesman Eddie Cushing greeted us at the door. I can't say enough nice things about Eddie! He was patient with us went out of his way to make sure that we got the right car for my brother and after choosing one, he spent most of the rest of the day explaining all the features and making sure that my brother understood how to use them. He impressed upon my brother that he would always be available if my brother had any questions or needed help. He even called him a few days later to see how he was making out. I have purchased many cars in my lifetime, but I don't think that I have ever encountered a better salesman than Eddie. We feel like he is a family friend now. I highly recommend him if you are in the market for a used car.

I have been a customer at Loganville Auto since the beginning. I don't think I could ever trust…read moreanyone the way I trust you guys to work on my vehicle. Brian and his crew have always been patient & kind to me, and anyone I have sent their way. Thanks for your trusted service & I faithfully pray for your continued success.

Called about misfire condition on my 14' fastback mustang very knowledgeable and professional. Went…read morethe extra mile and talked through my situation and symptoms I appreciated it!

Customer Experience - Seeking Resolution…read more I contacted Pure Auto Repair three times: The first two times, I did not receive a clear update On the third call, I was informed the delay is due to a waiting list at the Chevrolet dealership This situation is concerning because I purchased a warranty specifically to protect against extended delays and costly repairs like this. I am simply asking for: Clear communication (very nice but I have to initiate) A realistic timeline Accountability between the repair shop and the dealership I hope this can be resolved professionally and promptly. NEED ANSWERS: 3 MONTHS. MULTIPLE CALLS. STILL WAITING. CATALYTIC CONVERTER REPLACED. SENSORS AFFECTED. DELAY BLAMED ON DEALERSHIP WAITLIST. WARRANTY PURCHASED FOR SITUATIONS EXACTLY LIKE THIS. JUST ASKING FOR ANSWERS AND RESOLUTION. **This post will come down when this problem is resolved!

Jesse and ​​his team never leave a job unfinished. Their unwavering professionalism far exceeds…read morethat of any shop that is in the Lawerenceville, Ga area. I would and have recommended them to everyone i hear that is looking for a shop that stands behind there word. ​​​​​​​​​​