Finally a mechanic you can trust! Very competent and good…read morepricing. Owner Anthony friendly, helpful and communicative. Discovered through customer recommendations. Will not take my Mercedes and Toyota anywhere else.

I made an appointment for 8:00 a.m. 4 days ago I left my car there for 4 hours they didn't get…read moreanything done then they made excuses about why they didn't get anything done when I posted a review the owner Anthony lefta message on my machine that told me never to come back he would never take me again who would even think of going to a place that made you walk around town for 4 hours, when the man said it was going to take 2 hours.

Excellent customer service and the technicians only recommend those mechanical issues that need…read moreaddressing and those that can wait for future service. Pictures of needed repairs and an explanation are offered for the owner to make an informed decision on the repairs. A very valuable tool.

Competitive quote for front drive shaft axle replacement received in less than 24 hours…read moreWork quickly completed. Shuttle service much appreciated Clean organized friendly facility

Charge me $400 for some vacuum lines and an inspection. Believe this place is overcharging and…read moredishonest and highly don't recommend

I took my 99 Avalon in there a few months ago because it was making a noise and it was having…read moretrouble shifting into gear. I thought it was a transmission which they ruled out after paying $400 to check it which was fine but when I left there, my bill was $2200 and the noise isn't gone and the problem still there so I don't really know if I would recommend them. I mean they did a bunch of other things that they charge me for which was fine. I guess a bunch of little things but charge me crazy amount for for a part that I saw online for $69 and they charged me 200 and I would recommend looking at invoices for parts that they charge you for and seeing the boxes making sure that they're giving you what they say they are I explain the problem to the guy that answers the phone is there twice I think his name is Paul explained it clearly and by the time the other guy got finished working on the car he said he had no idea what I was talking about so but it's still making that noise and still doesn't want to shift into gear going up the hill so $2200 later and still got the same problem. Well there you have it. Very friendly though. And I was grateful that they didn't tell me my transmission needed to be replaced when it didn't. They could've made a lot more money off me if they hadn't wanted to. and I wouldn't have known the difference, but still don't understand whether the problem isn't resolved.

Avoid This Shop at All Costs!!!…read more I took my 2013 Jeep Grand Cherokee to Advanced Transmissions in January 2025 for a transmission rebuild, and it has been an absolute nightmare. I paid $4544.36, and after FIVE failed repair attempts, my vehicle is still not working properly. 1) Multiple Delays & False Promises: I was told the repair would take one week, but the shop kept delaying it, claiming it would be ready "tomorrow" On 02/11/2025, after waiting nearly three weeks, I went to the shop in person and was told they didn't even have the parts yet. 2) Vehicle Broke Down Immediately After Repair: I got my car back on 02/13/2025, but it broke down immediately and had to be towed back to the shop. They blamed an oil leak for causing an electrical short and "fixed" only for the same thing to happen again the very next day. 3) Misdiagnosis & Unnecessary Repair Charges: After failing to fix the issue, they told me the PCM was bad and quoted me another $1,500. I refused and took my car to another shop for a second opinion. Turns out, the PCM was fine the real issue was a loose ground wire and an improper installation of the transmission 4) Faulty Rebuild Confirmed by a Second Shop: The second shop found that Advanced Transmissions did not properly bolt the transmission back in place, failed to seal it correctly (causing leaks), and left my vehicle shifting worse than before. They recommended another full rebuild, meaning I was charged $5,000 for unnecessary work After showing Advanced Transmissions LLC these findings and requesting a refund, they refused, saying they "did a good job" and that my only option was to bring it back under warranty. Why would I trust them again after FIVE failed attempts? DO NOT trust this shop with your vehicle. They misdiagnose issues, perform sloppy work, and refuse to take responsibility when their repairs fail. If you value your time and money, go somewhere else and I mean anywhere else.

A terrible experience. Three tries to fix my car and five weeks to finally get it right. They…read morealso broke my windshield while my car was in their custody. They refused to fix it. Told me to prove it was them. The woman working the counter talks a good game but doesn't return phone calls, doesn't call back when she says she's going to, we always had to track her down. I would not recommend this business. Zero stars if I could.

I appreciate all the goof work the shop does for us. The only shop I will patronize for our…read morevehicle. The shop was a referral, I'm glad we found them.

I reached out for a quote from European Auto Technicians along with several other shops. The quote…read morewas very high with a large markup on parts. A simple search online showed what the cost of the parts were versus what European Auto Technicians would charge for the parts. I don't mind paying a little extra, but this was a lot. I would be cautious when using them.

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

Great local shop! Corrected a botched repair from another shop. Completive pricing and timely…read moreservice.

Been taking my VWs here for years. They are a VW warranty shop and do excellent work. Never a…read moreproblem and Alex is the best at communicating

While visiting friends in Prescott, we took our Audi A6 to Twin Lakes Auto to have the rear brakes…read morechecked because they were making noise. Josh and Jen were amazing. Not only did they find our brakes were fine but found the cause of the noise. It turns out we had a screwdrive kick up from the road and was scaping the inside of the wheel. Josh said he had seen a lot of things but never this before. We were treated so well. I would highly recommend you take your vehicle to Twin Lakes Auto if you need any automotive service. They are such great people and will treat you fairly and provide such value to their clients. Can't say enough good things about Twin Lakes Auto Service

Josh knows what he's doing. Twin Lakes is an honest and…read morefair automotive service company: Good value. They handle simple things like oil changes & lub jobs as well as major components replacement. I'm having my steering gear replaced next week. I trust Twin Lakes Auto Service and you will too. Twin Lakes is very busy so make an appointment. Tib Thibedeau

Rich is great! he's always very friendly and courteous and helps me without an appointment most…read moretimes. He's very reliable and reasonable, and he stands behind his work 100%. He has been my mechanic for three years and I would recommend him highly.

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.