I bought at Sloane Honda today, Walter Samuel was my salesman, he went above and beyond for me, I…read morehad a budget, he was so kind , courteous and patient and made me feel like his friend rather then just someone looking for a vehicle. Highly recommend Walter and the entire Sloane team for helping me!!! Ty Sloane Honda ,highly recommend to anyone looking!!

I cannot recommend Tim highly enough. From the very beginning, he demonstrated exceptional…read moreprofessionalism, integrity, and genuine care throughout the entire process. Purchasing my vehicle on June was an outstanding experience, and Tim made every step seamless, transparent, and completely stress-free. He was attentive, patient, knowledgeable, and always willing to answer every question with honesty and respect. What impressed me most was that I never felt pressured. Instead, I felt valued as a customer, which is increasingly rare today. His commitment to excellence and customer satisfaction is truly remarkable. If you are looking for someone you can trust, Tim is the person to see. His dedication, expertise, and outstanding customer service set the highest standard in the industry. This was, without question, one of the best car-buying experiences I have ever had. Thank you, Tim, for your exceptional service. You have earned my highest recommendation, and I would gladly refer my family, friends, and anyone looking for a truly first-class experience.

Let me say up front that I didn't purchase a car from Northeast - I found a similar car to the one…read moreon-line closer to home. I was impressed with the follow up and diligence (without being pushy) from Nick. When I contacted him to say I wouldn't be coming in as I had purchased a car from another dealer, he wished me good luck and said to contact him with any questions! That is a class act!!!!

Coming into NECC was so easy and convenient! They made the car buying experience so easy and…read morefast!!! Adam G was so nice. Thank you! So happy to have my new car. Will come back again soon.

I like my car,but I have two complaints…read more 1 They do not give you a full tank of gas. At least they gave me a half a tank this time. The gas tank was almost empty with the last car. 2. I only received ONE KEY FOB. This irks me. I NEVER had a car with only 1 key. This will influence if I decide to buy a car from them on the future. I always put the extra keys away. Enterprise said they had problems with multiple car keys when the cars were rented. We'll that isn't MY problem. I probably will have to pay a small fortune to get a second fob. NOT HAPPY

The staff was very considerate and patient with me as I am a nervous driver. The prices are set,…read morethere is no pushy rep breathing down your neck. We didnt find anything thr first time for test drives, so we had to come back and try other models. No one made us feel difficult or high-maintence. I recommend, they have a lot of cars to pick from and get new ones all the time.

Not sure we have ever had a more pleasant and flawless experience buying not only one but two cars…read morefrom this dealership and Oggie and Gus and Elwin. Professional, friendly and accommodating. We got a great deal, so much so that we actually drove 100miles round trip. A huge fan

Sales were fine. Service??? Total crooks. I went in for an…read moreoil change on my less than one year old soul. They said I needed new brakes and a number of other things. I thought the price was a little high so I took it to my local mechanic. The brakes were like brand new and the other issues were BS also I reported them to the main key at headquarters, but it turns out they are privately owned by Desimone. They also have a scam going where if you fill out the customer review as a perfect score, they will give you a free oil change. Great to get a free oil change, but their service is actually terrible. I imagine if they get a total perfect score, they receive some sort of discount on their inventory.

For people like me who endlessly research and compare quotes to try to save a few bucks, buying a…read morecar is an absolute nightmare. In my experience, dealing with car salesmen is like trying to make friends with your prison bunk mate who you just met and you play nice with at first but aren't sure whether or not they're going to shank you in your sleep. This was my experience for most dealers as one by one they refused to provide quotes, ghosted me or outright insulted me for daring to take their sh*tty quote and share it with another dealer to see if they were willing to beat said sh*tty quote. But Katharine at Faulkner was like a breath of fresh air compared to the two faced monsters at most of the other dealers. She was kind, genuine, responsive and great to work with through a process that I hated from the moment I reached out to my first dealership. I wish the car buying experience could be what Katharine provided for everyone interested in purchasing a vehicle. I highly recommend Katharine for your saleswoman and encourage anyone who is interested in buying a vehicle to ask for her by name if you want a car buying experience that all dealerships should strive for.

Faulkner Hyundai was one of the highest-rated service centers in Philadelphia, so I had high…read moreexpectations. Anthony, the rep at the service desk, was amazing--very helpful and went above and beyond to meet my needs, from scheduling a Lyft to answering my invoice questions. I visited to get a transmission fluid flush and specifically asked for the timing cover to be inspected for an oil leak, thinking it would be efficient since the timing cover is near where one of the transmission fluids is filled. After a multi-point inspection, they reported the oil pan gasket was leaking, which is on the passenger side, opposite the timing cover located on the driver's side. After waiting five hours, I was told my car wouldn't be ready until the next day, leading me to believe they were fixing the correct leak and changing the transmission fluid. The next day, after picking up my car, I noticed acceleration issues on the drive home. When I checked under the hood, I found oil splattered across the engine bay and the dipstick not inserted properly, causing the mess. While mistakes happen, leaving my car overnight should have been enough time to ensure everything was fixed. Thankfully, I caught it before worse damage occurred. Wanting to double-check, I put the car on a lift and inspected underneath, only to find oil still leaking at a noticeable rate--something that should have been impossible to miss. I took my car to a local mechanic and in 5 minutes it was diagnosed the transmission oil was overfilled and leaking from the top breather cap. I called the dealership four times within two hours of picking up my vehicle that same day, but never got an answer when forwarded to the service department and couldn't leave a voicemail for my service advisor because his mailbox was full. I eventually left a message on the general service mailbox. These calls were made between 2:30 and 3:30, well before closing at 5 p.m. I plan to contact the General Manager, corporate, and the BBB. I'll never have my car serviced at this location again--it was the worst dealership experience I've ever had. I'm taking my vehicle elsewhere to get the timing cover fixed. It's alarming to think Hyundai allows this level of service and how much damage could be done to other vehicles. I documented everything with photos: the oil dipstick not fully inserted by the tech, oil splattered across my engine bay, fresh oil residue still leaking onto the transmission case from the timing cover, and a poorly done gasket on the oil pan. I also have a screenshot of my unanswered calls forwarded to the service department. All of this was recorded within two hours of picking up my car.

Sloane Toyota is my go to place for everything & anything when it comes to my car. My family has…read morebeen purchasing all of their cars from here for over 20 years. We only come to Sloane and rely on them for everything! If you are looking for a great deal on Toyota cars, this is the place to go and make sure to ask for Louis in sales! If you are coming here for maintenance on your car, make sure you ask for Joe! Sloane is the place to go!!

I saw the negative ads on here and had to say something. I am delighted I started coming to Sloan…read morefor car repairs about 3 years ago. I'm on my 4th Toyota, now a Prius. Every single person from the Advisors at the desk, to the mechanics who send videos of the job to the person who signs me out, has been professional and kind. I like the way they do everything. Oh, and I can't forget the guy in the garage who checks you in. This is way better than the other place I was going to for years. I take my dog, we take a long walk or hang out inside where there's plenty room. I remember one time they had trouble and couldn't complete it same day so they sent me home in an Uber. They think well of their customers.

Needed(well, wanted) an new car. Went on Cargurus.com, found what I was looking for and submitted a…read morerequest for new info. Even though it was around 8:15am, within minutes I received a call back from John Y offering to have me come in for a test drive. Fast forward to later in the day..me and my wife went to the service center to test drive the car, loved it, then proceeded to the lot to talk business. So I'll get it out of the way right now..I only gave 4 stars because I hate buying cars and all that goes into it, but as far as car salesman go, John Y was very professional, helpful, and courteous. He was extremely transparent and really made dealing with the restrictions from COViD19 not seem like much a roadblock. I am now the Proud Owner of a beautiful 2017 Pearl Blue Maxima SR Midnight Edition, paid an extremely reasonable price, and was treated with dignity and respect throughout the process. Another small note: once I got home I realized that the radio SD card was missing. I called back John Y the next day and he immediately referred me to the service center who helped me the same day! Wonderful. THANK YOU JOHN Y!

Went here to see a used Honda Accord. Salesman didn't know much about the history, just referred to…read morethe car fax, which he didn't have with him. Car was in pretty bad shape and showed alot of wear. After we test drove it, we met with the finance/manager Igor who wasn't willing to negotiate much on price. At one point he actually said alot of people are looking at the car, which was not true. We went to Fred Beans Honda and got a much better deal for a better condition car. I guess I should thank them for not negotiating more for their car, as we found a much better deal for us.

Amazing experience, all thanks to Car Time inc that I know have the car that I always wanted…read more Dimitri kept me calm and explain everything I needed to know about my new vehicle and the financing process. He also got me a great deal.

Places of total freaking rip off they lied they gave me a price on a truck and then are coming back…read moreand saying it's more than that they have no clue what they're doing or saying their salesmans are freaking retards they need to go work at Walmart. If I could give negative stars I would. They have no clue what a dealership is or how it should run I asked to speak with the owners and they rejected and hung up the phone on me twice that was the manager of the place wouldn't even talk to me because he knows he was wrong and he didn't want to admit it.