Great team with great service. Highly recommend this reliable crew. They are the best in uptownread more

I'm extremely disappointed with the service I received here, especially because this became a…read moreserious safety concern. I brought my vehicle in for an oil change and was told by the representative that everything had been checked and that my car was in great condition. Approximately 20 minutes after leaving the appointment, one of my tires popped. After having the vehicle inspected elsewhere, I learned that two of my tires were bald and deteriorating from the inside. This was especially concerning because I had just been assured that the vehicle had been checked and everything looked fine. A proper inspection should have identified tires in that condition, particularly when they were deteriorated enough for one to fail shortly after leaving. I also discovered that the filter that should have been addressed during the service was not changed, which raised even more questions about how thoroughly my vehicle was actually inspected. I understand that routine maintenance cannot prevent every unexpected issue, but telling a customer that their vehicle has been checked and everything is fine creates an expectation that obvious safety concerns have actually been reviewed. Driving away with two severely worn tires, only to have one pop 20 minutes later, could have resulted in a much more serious situation. This experience has left me with very little confidence in the quality and thoroughness of the service I received. I would strongly recommend that customers independently verify their vehicle's condition rather than relying solely on the inspection performed here.

Amazing Service from roy & his team! Wouldn't bring my…read moreprecious Bmw anywhere else !!

Excellent service! They are always professional, courteous and reasonable. We have returned…read moremultiple times and will not take our car anywhere else.

I needed a part and when I tell you I appreciate the great customer service I got when I called to…read morecheck on a part and got it taken care of fast and friendly a nice woman named Kelsee was such a great help thanks for having a great employee who enjoys her job and customer service.

Went in the other on Wednesday of 10/18 and honestly had the worst service possible. Came in and…read moreneeded a warranty replacement, and after him searching up my serpentine belt I had to tell him I needed a specific one. He told me and I quote, "I don't have time to be running around finding a part when we're understaffed." What does that have to do with anything? He seemed very upset that I still made him do his job, he still continued to be upset afterwards, How does this employee stay at a place like this? I don't remember his name, but he has a shaved head and beard, Latino looking guy. and when he finally gave me my part for warranty, it was still the wrong size. I don't know if it was intentional but I don't appreciate service like this at all

I trust this place! John was helpful and honest. I moved to the other side of town but I plan on…read moremaking the longer drive here in the future if I have any more car troubles because I trust this crew.

I was awaiting diagnostics on my car for about 2 hours with an appointment at 10:30am. They…read morementioned they were backed up. Upon completion I was told my car battery needed to be replaced with that and labor costing ~$340 to be done. I decided to go to autozone after to test my battery and it came back at 100% functioning as well as the alternator which I was told was unable to fully be checked till the battery situation was resolved. I am disappointed in the service and had to pay ~40 to be told the above when come to find out it is working fine. I went in alone as a woman and I am not sure if this was taken advantage of but this is not right. I would not recommend this place after this experience.

On 3/10/26 I am having charging trouble on my truck drove it to ny O'Reilly 9835 Walnut Hill Ln…read moreDallas, TX 75238 Wanted the representative to put the tester on the charging system she said she could not leave the counter because she was the only one there, so I limped truck over to 11515 Garland Rd Dallas, TX 75218 she asked, can I help you? Yes I need my charging system checked. She said she could not because she was leaving. Told me to go to another store.. this is piss poor customer service. I am done with O'Reilly's. i'm in several car clubs and I'm telling everyone I can not to shop at O'Reillys.

MJ and Jennifer were extremely helpful in our desperate time of need! Our battery died and they…read morehelped us get it back up and running! Thank you so much!

Great service. I had a fussy tire that did not want to stay full. They replaced it and I was on my…read moreway. Will go back.

Had a flat and had to get my tire replaced, which went fine itself, but I was never notified the…read morecar was ready, not via phone call, text message or email (which I verified on drop off) And it had been ready for hours before I finally showed up. They got black marks all over my center console, white goo on the bottom of my steering wheel and managed to change every single little possible setting under the sun for my Air Conditioning instead of pressing the big giant "Max AC" button. I use discount tire a lot, and have visited plenty of them across the country, this was the first time I had an experience that genuinely upset me.

Great customer service every time. Enthusiastic and helpful staff. Always a good experience coming…read morehere.

I came here for a free air-up in July 2026. Calvin was super helpful and thorough. Despite it being…read moreextremely hot, he had a great attitude and explained my tire condition well.

Very busy place, but they were able to fairly quickly diagnose the problem. And since they were…read morevigilant and not satisfied with the initial fix , they found something else ( catalytic converter) that was the key problem. Very nice and reasonable people. Very happy with the work, and the work ethic... Can absolutely recommend them!

I highly recommend them for your automotive repairs. Their prices were much lower than the…read moredealership and their service was amazing. They were able to work me in quickly and do the repairs in a timely manner.