I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

Had a great experience with this mechanic. Communication was clear and consistent, he showed up on…read moretime, and got the work done quickly and professionally. He replaced my front air struts and everything went smoothly. The fact that he comes to your home is a huge plus--it saved me so much time and hassle. His pricing was very fair, especially considering the convenience and quality of work. He was also incredibly kind and helpful--he even took a moment to fix a small issue on another car for me, which I really appreciated. Overall, just a genuinely good experience. Great energy, very polite, and easy to work with. I would absolutely use him again and highly recommend him to friends and family.

Max was a great help! I needed an O2 sensor replaced and i believe he charged a fair price of…read more$120.00 to do it (i supplied the part, he did the install). He was done in about 30 minutes and no check engine light on my car anymore. Thank you Max!

Thank you Luis and George, interacting with both of you was so pleasant!…read more My brakes are great, thanks. I'll see you soon for the other things I need to address.

I'm giving this place 3 stars mainly because the customer service manager was very responsive and…read moretook the time to reply to my questions. That level of communication is appreciated. However, I couldn't give 5 stars because the shop layout itself was a bit disappointing. It looked like only one or two cars could realistically be serviced at a time, which made the operation seem limited. Additionally, the person who initially came out to help didn't appear very knowledgeable and didn't seem like he had the authority to make decisions on behalf of the company. It's good to know this business is around and available in the area, but based on my experience I probably won't be returning here for service.

I needed to replace my front and rear brakes on my 2018 Equinox. I received many different quotes…read morefrom other mechanics, quoting me over $300 for labor only. I reached out to Refined Auto with the same request, and it was a more reasonable price, especially since I had no idea if I needed to do anything to my rotors. My dad was present while Cesar worked on my car, and my dad gave me such a glowing review of how Cesar worked. My dad has not been able to stop talking about how Cesar did an amazing job on my car, how clean he works, how he keeps his tools, and his communication. My dad was so impressed with the quality of work Cesar provided on my car that he decided to get a quote for replacing his rotors. When Ceasr finished on my car, he let me know that my brake fluid was not in good condition. He drained my brake fluid and replaced it with new fluid. He explained to me in detail that brake fluid should not be topped off. I had no idea, and apparently, my dad didn't know either, and we had topped it off because it was low. Now, I know, for future reference, that when it's low, I should replace my brakes. I appreciate the work that Cesar did on my car and his communication. I will absolutely use his service again and recommend him to friends and family.

First time using a mobile mechanic to get out a stuck pcv valve. He got the job done. The reason…read morefor 3 stars is that while doing the job he ended up breaking one of the clips that hold the wires and didn't even tell me that it happened. Nor did he show up to fix it. Update: he did end up fixing it a couple of days later

Went here this morning because my truck has been making a grinding noise for a month when I would…read moredrive, three mechanics I went to before didn't know the problem and didn't want to help. This place helped me out quick and made my truck sound way better and feel more smoother. I'll be coming back to these guys for sure. Very good customer service and honest business.

Honestly can't say enough good things about this place. He is friendly, fast, and HONEST. He…read moredoesn't take advantage of women like most mechanics do and that's why I will only go to him. Prices are great!

My experience at Eddie's Mufflers shop was for sure an interaction I'll always remember. Upon…read morereaching his shop I had woke up to my catalytic converter being stolen right from under me as I was sleep. To my demise I thought their was something ultimately wrong with my car due to the loud noise it was making. When I looked on yelp for specialist in this field Eddie stood out because of his reviews so I thought to try him out after all what do I have to lose. When I spoke to eddie on the phone he reassured me of a lot of concerns and stresses I was thinking of and dealing with. I'm not going to lie once reaching his shop I didn't know what to expect plus I was dealing with anxiety from the whole situation. Little did I know meeting not only made my day better but he also fixed my car by exposing me to alternative solutions. He truly turned a day that appeared like a nightmare to me more of a blessing (learning lesson) and made me feel kind of dumb for how overworked I was about this particular situation. I mean wouldn't you be if someone stole something from underneath your car !!!!! I'm sorry for making this post so long but I felt compelled too considering Eddie being a blessing to me and resolving my unsaid emotions indirectly plus he had some heartfelt memories that i resonated with. I would absolutely recommend to anyone who may be dealing with a disaster trust me you'll thank me later! Thank you so much Eddie, from Jahmal

10/10 would recommend Eddies Muffler shop! Their work is amazing! My car came in sounding horrible…read moreand came out as if it was back to stock! Went above and beyond by raising my exhaust and exceeding expectations in the work. The hospitality was on point, the staff team made it simple to understand what was going to be repaired and had a great sense of humor while being informative. Work showed for itself, everything was perfect and welds were 10/10. I will definitely be back and recommending all my friends and family here!

This is the greatest place in the Long Beach and Lakewood areas. My Dad has been coming here since…read morethe 70's when the original owner had the place. I've been coming here since I've been driving (and since the original owner's Son now owns the place). My Son has been coming here since the 2000's. They were the best then and they are still the best. 40+ years of cars and 3 generations have been coming here. If anyone knows how great My Dad's is, I would say my family does. They do excellent work and they are honest. Good prices is just a bonus.

Called to get a quote for an oil change. Not only did they have the best price of 5 places I tried,…read morethey got my vehicle in and completed in outstanding time. Very friendly.

I bring all my vehicles here, honest professional mechanic couldn't recommend more highly.read more

Save your money and take your car somewhere else. The audacity to tell me my car has never been to…read moreyour shop. Numerous problems came after taking my car here.