Second time coming here for my oil change instead of Mazda and I'm thankful every time. The…read moregentleman's here are always welcoming, quick and efficient! They are literally half the price of my dealer and get me done in about 10 minutes VS waiting in the lobby for an hour even with an appointment. I'll probably always come here based on my amazing experiences!!

Customer service was on point workers are very knowledgeable about there brand these fellas need a…read morepay raise or free lunch.

Brought my lowered 2006 Silverado for alignment front and rear were tucking and had bad camber thy…read morequoted me 260 for a 2 wheel alignment and when I recieved my truck back alignment was still really bad they told me they were only able to adjust toe aka my steering wheel and not my camber so they didn't do a full service and still charged me 260 + tax and didn't want to refund half cause he gave me discount already which was only like 20$ off worst shop dont recommend these guys at all. WHAT A WASTE OF TIME AND MONEY

Service and work was performed. If the in-house financing that was a problem do not do it do not…read morerecommend no way no how it's costing me four times as much I should have checked the price before even considering financing the labor is way more than other places as well the labor per hour that other places is about $40 less again the mechanical work was performed correctly no problem with the mechanics Work just the cost of it all

Great experience at Jiffy Lube!! I love that they changed it where you sit in your car while they…read morechange your oil!! They even reset my service notification in my car. I can't believe what it costs to get your oil changed these days, but it isn't any more expensive here than anywhere else. Efficient, fast, friendly service!! I'll be back!!

Used to come here all the time for oil changes until I moved in 2021. The service was always smooth…read moreand the wait was always quick. I recently started working close by though and have been to the location about 6 times in the past 6 months trying to get my oil changed, and been informed that they are either experiencing issues or are short staffed that day, so even though there's only one car ahead of me, there's a big wait (like 30+ minutes). Whatever, I have gotten my oil changed elsewhere on those occasions. Today though I needed my oil changed before I took a little road trip after work. I went on my lunch break and they said they were working on a fleet for a rental car company so I may want to come back later. I came back after my shift, and was able to get in within 15 minutes. Score! However, Dylan and McKenzie were definitely not on the same page. Dylan was clearly frustrated as McKenzie was rushing him for my milage, and details of my car while he was still greeting me and getting my information, not even to the screen he needed to be on to get my milage yet. She also almost hit in in the face with what I think was my dipstick and he had to cover his face and dodge it. I was 100% on team Dylan at first, but then McKenzie came over to get another piece of information as he was explaining the oil options to me, and he snapped at her and told her to never do that again. He apologized to me - presumably for the disruption - but I really hope he also apologized to her for snapping at her like that, especially in front of a customer. I totally get being frustrated with either a situation or a coworker, but there are better ways to handle that, and being disrespectful to them and borderline yelling is not the way to do it. Overall, seems like they need better processes to get info to each other, and maybe need to understand respectful communication a bit better. I'll probably be back for the convenience aspect, but if I can go somewhere else for my oil changes I probably will.

Made an online appointment for an oil change. We've used Firestone in two other states for…read moremaintenance on the vehicle and all the records are available in their system. We parked in the lot by the bay doors and checked in with the service underwriter. He verified some info, asked if we were going to wait. When we said we would get some lunch and return he made a few suggestions of restaurants in walking distance. Very cordial and friendly. After we returned the vehicle was on the lift and we had a seat in their waiting area. We chatted a bit more with the staff who made some recommendations of things to do in the area. These guys were really great. There are many bays in this building. The waiting area is pretty small compared to the number of bays so I guess most people do not wait. There are many dining and shopping options within walking distance. The mechanic seems very knowledgable, made some recommendations, finished up and we were out in fairly good time. We would definitely return to this location when in the area again.

Believe the 2-star ratings…read more They were soft launching scamming right in front of my face and were not listening to me when I expressed to them I did not want any work done, and I am assuming the reason they take forever to get to anyone's car is because they are doing unnecessary and UNWARRANTED work on fixing things on people's vehicles that they didn't ask for. I scheduled a free inspection for 5 PM and specifically mentioned that one of my concerns was the motor mount. The employee helping me said they would "start working on it first thing in the morning" so they could order parts if needed. I immediately clarified again that I only wanted an inspection and that if I decided to do any repairs, it would be on a different day. She said okay and I left the keys. That's when I left and looked through the reviews and there's a common theme of them consistently doing work on cars that the customer didn't ask for. That made me uncomfortable, so I went back to get my car and told them I'd bring it in first thing the next morning instead, so then I'd have time to think about it. Then the same lady I told that I didn't wanna any work done goes "are you sure? if there's something wrong with your motor mount you shouldn't be driving it." Like yes? If I wasn't sure I wouldn't be asking for my keys back. At that point, it felt like they were trying to pressure me into leaving the car there for repairs I didn't want. So, I repeated again that I only wanted the inspection and was not authorizing any work. On top of all of this I wasn't greeted until 10 minutes after walking in. I don't know where the disconnect is or why they can't listen, but overall poor customer service. Just Don't go here unless you want to wait only to get scammed out of your money.

Cost me over $800 getting parts and tows and Uber and hotels. For them looking at my car then…read moregiving me back the wrong key making me think I had something wrong with my ignition. They refuse to put me in communication with the owner. I paid $250 for a diagnostic right next to the building as soon as the diagnostic was done they brought me the right key and said oh we may have made a mistake. I will be pursuing civil action against the shop they are very unprofessional and have zero remorse for their mistake. DO NOT GO HERE ! If I could give them zero stars I would. The service representative Greg was very rude

Had good success with this company over the years. Took my…read moretruck to them since it was stalling out. After going through the truck they said it needed a new transmission and engine. Found a guy who took a look, it was fuel system had to be flush and a new fuel pump. Now it runs perfectly and the engine and transmission is perfect. Cost was $1,200 instead of 6 to $7,000.00

Jarae and team are awesome. Pulled in with a complete flat. Under an hour I am on my way. Firestone…read morewas the only place open on Sunday! Bravo. I'll see you guys again! Thanks so much

AVOID THIS PLACE…read more First, I know cars and tires. They marched the Costco price on a set of Blizzak snow tires. Once I dropped off, they called me shortly after and told me two TPMS sensors were broken and i should replace all four for $575 and that I needed alignment done for $179. I had new TPMS installed and the car aligned less than I year prior so I knew to reject this. They called back later to explain they must have looked at the wrong work order and everything was working properly. Now that's its light outside, I just realized they installed tires from 2021. To have one year old tires is normal, but four years is completely unacceptable. This place is scamming people are up charges and installing old stock tires. Avoid using them. I buy quality tires and am the fleet manager with over 100 vehicles for my company. It was a good price, but don't risk it by going here.

He is great person and mechanic over all. Very good at communicating. Gave an ETA of when he would…read morearrive and was on time. Did some testing on my magnum found out the problem could be the fuel pumps changed them and got my car starting back up. Very genuine person. Definitely coming back to use his service and his prices are more than fair. Best mechanic I've met.

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

Best tires! Good value and good service!! And good pricing! I will definitely be coming back!read more

From the owner: new and used tirers, oil change, new wheels, no appointment neededread more