Full disclosure I did not purchase a vehicle here simply because they didnt have the specific model…read morein my price range not their fault at all. I am however taking the time to encourage anyone who does see a vehicle they are considering here to ask for Joseph F! From the 1st contact he was knowledgeable and honest with me, took my priorities of saftey in a family vehicle seriously, and he remained conscious of my budget limits while helping find potential alternatives. He never once pushed, pestered, argued, or berated me which I appreciated after the other dealerships have done so. Im sad we could not make a deal however for our next purchase I can guarantee Hyundai/Genesis LaQuinta will be the 1st place I check and Joseph will be the 1st salesman I reach out to!

Mixed so far. I have the full coverage from top to tires. And tried to charge me for tire…read morereplacement. And the my entire setting were changed, the car doesn't ride the same. Now I have to take it to Tustin.

My husband just got back from having our 2022 Cadillac serviced at La Quinta Cadillac and we…read morecouldn't be happier. In today's world of lackluster customer service, this dealership not only performed the service required, they actually went out of their way and replaced the battery which was about to go out of warranty. We appreciate their excellent service and now consider them our go to for future services or sales. The Howies Indio, CA

I dropped of my truck on a Friday for diagnosis and repair. Fast forward to Tuesday end of day i…read morehad not received a call from anyone. I called them to get an update and I was told it had not been seen yet. They would get to in on Wednesday at 3pm. Fast forward to Thursday at 4:30pm i had never talked to anyone yet. I picked up my truck and the engine cover was on my front seat. I never received a call or an apology.

Warning About Nissan Cathedral City…read more I purchased a 2017 Jeep Renegade from Nissan Cathedral City on January 2, 2025. Within months, the car developed major mechanical and electrical failures, including cooling fan issues, shorted circuits, a malfunctioning backup camera, a broken sunroof motor, and more. The vehicle has now been out of service since May 12, 2025 over 115 days and counting. Despite my purchase coming with both a dealer warranty and extended coverage, Nissan has refused to take responsibility, provide a refund, or replace the vehicle. Instead of standing by their customer, they have left me paying for a car I cannot drive while I continue to deal with rental car expenses, insurance, and the financial and personal hardship this has caused. My advice: Do not buy a car from Nissan Cathedral City. They do not stand behind their vehicles or their customers when problems arise. I am sharing this to warn others so no one else in our community has to go through this nightmare.

Service center staff are amazing. I had an issue with my ProPilot Assist on my Nissan Ariya. They…read morequickly identified the issue and ordered replacement parts. I never had to wait longer than anticipated and they always kept me up to date. ALSO, they washed my car both times I had it in.

This is such a fun place to shop for a car. Everytime i drive to Palm.Springs, i drive past this…read moreplace and i always see new inventory of interesting cars All older, more exotic cars than you see at other dealerships. Many one of a kind autos that you just cant find for sale anymore at dealerships. The sales crew here are very friendly and helpful. The really know their inventory and can help you to find just the right car for your needs. I really like shopping here for cars

As with any used car sales business, it's up to the buyer to do due diligence before making a…read morepurchase. What gets me about Exotic Motor Cars is that they don't even try to update their website with the cars they actually have in stock. They keep nice looking cars that have been sold long ago on their website to lure people into the showroom.... which I find is often the case with these types of businesses. They do have a good selection of classic and unusual cars in stock... just not the ones showing on their website.

CarMax has been great to work with. I've sold a couple of vehicles to them and purchased a couple…read morefrom them as well, and every experience has been excellent. Their process is straightforward, the staff and management are always helpful, and they stand behind the prices they quote. I've even come back a day later after receiving an offer, and they still honored it without any hassle. Whether you're buying or selling a vehicle, I've always had a great experience with CarMax. Highly recommended!

I had an excellent experience at CarMax. I could not be happier. The whole process was so easy and…read moreI was happy with the offer and the speed of getting it accomplished. I even got a free ride home.

I purchased a Nissan Rogue here last month for my parents. The process was very quick and easy, no…read morespending hours sitting around at the dealership. My internet salesperson was Ilene. She was willing to work with me over text/email and give me an actual final price online without making me come into the dealership. The price was very fair, and after a quick test drive, I agreed to buy. 0% 60 month financing offered by Nissan's bank was a no brainer. The finance staff was painless and not pushy at all for add ons or warranties. Armin oversaw the whole deal and he was very transparent and polite. I can guarantee that the team at Torre honors their word and will be transparent. They'll go above and beyond to make sure you're satisfied with your purchase. I wouldn't hesitate to buy there again.

Andres was rather easy to work with. He let us know what was needed and also made some important…read moresuggestions. The work was done in a timely manner and seems to be fine. Overall it was as pleasant as getting car repairs can be. All things considered.

Shottenkirk Desert Lexus was just terrific yesterday when I took my car in earlier than my…read moreappointment for an oil change tire rotation. I was treated to locally made Si Bon pastries with a cold free bottle of water and espresso!! My service agent named Johnny Reyes, was personable, kind, and very informative. I asked a lot of questions, and he knew the answers right away. Deanna Cross, the Floor manager came right over to me and a colleague to greet us and ask us how things were going. My observations while waiting in the hospitality waiting area showed me that people were basically sitting down and then immediately getting up to retrieve their cars. My first oil change experience was 5 Star rated, all the way around!! I am so glad that I bought a vehicle from this fine dealership!!

Extremely disappointing and concerning experience with Shottenkirk Desert Lexus…read more I brought my Lexus LS460 in because the vehicle would not go over 30 mph. The dealership kept my car for several weeks, performed their diagnostics, and confidently advised that the issue was related to the injector driver/ECU. Based on their recommendation and supposed expertise, I approved a repair totaling over $5,300. That repair did NOT fix the original problem. What's even more concerning is that their own documentation shows they recommended "additional diagnosis" before completing the repair, yet they still proceeded with a costly fix that did not resolve the issue I brought the car in for. Now, instead of taking accountability, I'm being told they are "not sure" what the problem is and are recommending another $3,000+ in additional repairs. In other words, more trial-and-error--at my expense. This is not what you expect from a Lexus dealership. The issue wasn't properly diagnosed, the repair did not address the actual problem, and now the diagnosis has changed after the fact. At this point, I've paid over $5,000 and the original drivability issue remains unresolved. Being asked to continue paying for uncertain repairs after a failed initial diagnosis is unacceptable. I have escalated this matter to Lexus corporate and am pursuing further action. If you are considering service here, especially for major repairs, I strongly recommend getting a second opinion before approving any work. This experience raises serious concerns about diagnostic accuracy and accountability at this location.

My experience with my service advisor Shaun and the Jessup auto family is superb. Professional,…read morefast and efficient. My rear shocks on my 2016 GMC Sierra 1500 were shot and Shaun had them replaced the same day. I've had leak issues with my aftermarket air bags and was told that the left side collapsed. So since I'm not pulling my horse trailer any longer, I decided to go back to stock and they removed the broken system. Now she's riding better than ever!!! With my truck at over 10 years old, I have correctly put my trust in Shaun and the Jessup family. Always impressed with their top shelf professionalism, superb mechanical repair work and terrific attitude. Happy truck = happy owner!!!

Absolutely unacceptable experience at Jessup Auto Plaza…read more I negotiated and finalized a deal on a $120,000 vehicle with a salesperson named David. He looked me in the eye and clearly stated, "This car is yours," and assured me multiple times that it would NOT be sold to anyone else. Based on his word, I stepped out briefly for lunch with my family, fully intending to return immediately to complete the purchase. After spending over SIX HOURS at this dealership and driving all the way from San Diego, I came back ready to finalize payment--only to be told the vehicle had been sold to someone else. This was not a misunderstanding. This was a complete failure to honor a confirmed agreement. What made the situation even worse was David's behavior afterward--he attempted to deflect responsibility, created unnecessary drama, and made misleading statements in front of his team instead of owning his actions. This shows a serious lack of professionalism, integrity, and basic respect for customers. A dealership that operates like this cannot be trusted. If their word means nothing, then neither does their business. Be extremely cautious when dealing with this place. Do NOT rely on verbal commitments, no matter how confident they sound. I lost an entire day, wasted hours of my time, and was treated with zero respect after a confirmed deal. This is not how a reputable dealership should conduct business.