Let me tell you about David Jung (salesman) and Jason. These guys are awesome. They made getting a new car lease easy and honestly, their customer service is top notch. After my experience with Autoworld Kia, I'll always be a Kia customer (of course until these two gentlemen leave and no, I'm not sorry). I've been through different car dealerships, looking for a new car for my mother to lease. Unfortunately, I've dealt with racism and rude staff from different dealerships. As for David, he really went out of his way to help my mom. I'm someone who is more than willing to travel across the country for the right dealership. Fortunately for us, our toxic search was over. From the BEGINNING and ALL THE WAY TO THE END of the deal, David was there and worked patiently with my mother to set her up so she can take her new car home. I haven't seen customer service from a car dealership like that in the state of New York. Maybe...ever? Thanks, Autoworld Kia for delivering the best car shopping experience for us! Not only is my mother happy, I am ever so grateful! read more

What a mess of a sales department. I was given a price that the sales person said he checked with his supervisor. Well that was a lie, when I went in to buy the car it was a different number. I got the bait and switch, I should have known because I kept asking for final numbers and they said they would email or text, and then nothing. Horrible treatment by William Hrubec, since he just flat out lied to me and tried to then say it was a miscommunication. What a bad attempt at gas lighting. Don't trust them read more

I got brand new car k5 2026 and got broke after one day then they gave me loner car to use until they find out what's going on with my car , I have been month now since the took the car without any updates and also no respond to my text messages and emails read more

Autoworld Kia - Dashboard's brand new car 2026 in second day I bought it.. showing up the car problem - Auto Repair Near Me - East Meadow, New York

Avoid this dealership as they are deceptive and unethical! We came into this dealership to purchase a certified pre-owned car and it was the worst experience dealing with this dealership for the following reasons: 1. Their ads state no hidden prices, fees or games. It's not until you negotiate the price do you find out that there is a $1395 dealer installed Stargard that you must pay for even though you didn't request it. Stargard is a car tracking tool since cars are not fenced in but its an archaic tool that can easily be done with a $20 Apple AirTag. They will not remove it and you must pay for it and as such I would consider this a hidden fee. 2. The car is advertised as a CPO, however the CarFax does not indicate that it is a CPO like all the other CPO vehicles in their inventory show in their CarFax. 3. We offered to buy out the vehicle in full but they advised that they wouldn't make any money unless we finance with them because they get a kick back from the bank. Working with the finance manager, Curline, she drew up a deal and included a warranty. She indicated that the car only had 12 months or 12K miles of coverage so the extended warrant was needed. When confronted with the facts, it turns out that the original warranty was transferrable and since the car was barely 2 years old, there was still plenty of coverage remaining from the original 10 years/100,000 miles of powertrain coverage as well as the original 5 years/60,000 miles of bumper-to-bumper coverage which got another 12 months/12,000 miles of coverage due to the CPO status. 4. Since the dealer wanted us to finance even though we were prepared to buy out right, we asked that we'd like to finance the least amount required by the bank. They presented us with a finance amount of nearly 70% of the cars value. When confronted with the fact that Santander bank would finance a nominal amount of $7500, the finance manager grew upset and said that she'll get back to us with updated numbers. 5. 3 weeks later and we have not heard from the sales person, the finance manager or the Sales Manager after many attempts. 6. We have a signed Purchase Agreement and it appears that the car is no longer in the dealerships inventory and they have not returned our deposit. This dealership is shady AF and to the uninformed makes it look like you're getting a great deal but in actuality, they're trying to pull a fast one without you realizing it. We are filing complaints with the NY Attorney General's office for deceptive practices and with the Consumer Financial Protection Bureau for predatory lending and keeping our deposit. read more

Purchased a 2025 Kia Sorrento in Feb of 2025. Sales process was a disaster. Went to pick up the car and was told that fees from my previous lease were not covered when that was part of the negotiations to begin with that i agreed to. The finance manager brought the sales person (who was new) into the room to pit us against one another for what was discussed. So unprofessional and uncomfortable on both our parts. When i get to the brand new car, there are dings and scratches all over the car. They bring it back to fix the scratches. Car comes back around and they missed half them. They bring it back again to fix. 3 hour long process to pick up the car. Get an IOU for the dent and tell me someone will call me, come to my house and fix. A year later and that never happened. I did call the sales manager and he made things right and apologized for the behavior of the finance manager. I do appreciate him recognizing this. Now, Service is a whole different story, the reviews on here are so accurate they are RUDE, unreliable, and do not care about the customer experience at all. My passenger side window broker less than a year after getting the car, it wont roll down. A car this new should not have this problem. I made an appointment online and included two services, 1. inspections and 2. Other Issue- and i i explained the passenger side window was broken. I received a call the day before that they did not offer lyft but i could wait, which was what i planned on doing. I get to the service trailer and they let me know they need to keep the car for 2 days for a diagnostic and that I WAS RESPONSIBLE for calling them to clarify that. How am i supposed to know you need to keep the car for two days? Then he said the receptionist should have called which she never did, she just called to confirm the appointment. I flat out said i was frustrated and need my car for work, they do not accept those appointment on the weekend and i was told initially they do not have loaners. I asked him what was i supposed to do as i need my car for work and could not leave it for two days. He then explained that loaners were booked for 3 weeks and i could book one then with the receptionist. I said ok, they took my car in for the inspection and i went to the receptionist desk to schedule my appointment with a loaner in 3 weeks. Let me start by saying, whoever the receptionist is in service is by far one of the nastiest, unhappy women i have ever encountered. I simply asked about a loaner and was met with such attitude and rudeness i felt the need to defend myself and explain that speaking to me in that manor was not needed or appreciated. She proceeded to answer a phone call and told me the appointment was booked. I said but i need to confirm i will be able to pick up a loaner and she said with a nasty attitude that it wasnt up to her it was up to "him" pointing at the gentleman who was helping me earlier. I explained he instructed me to go to her and she just continued down her rude path. Finally, maybe a manager stood up and made it seem like i was causing the scene and being irate and tried to be the knight in shining armor that tamed the beast i was being. I explained I cannot be dealing with this in my condition and he half assed tried to do the right thing. He said he would take a "look" at the window today.... whoohoo. To be honest, i left the facility in tears and had my husband leave work and come get me because i felt so attacked and uncomfortable there. There is no need to be nasty for no reason, there is no need to treat a customer the way i was treated. This establishment needs some serious customer service training. read more

Recently our now former car had its brake lights completely die, along with some other issues, leading us to finally breakdown and get a new car. We made an appointment over the phone and upon arriving at the dealership we were matched with Will. Will was absolutely fantastic and took us through the car buying process from start to finish. He explained everything and answered any silly question we had. After taking our now new Kia for a test drive Will had us meet with their finance manager (equally fantastic) and after 6 hours we were off the lot with our new car! This dealership will take care of you every single step of the way. They worked with the DMV to transfer our plates and registration, while also working with our insurance to move the policy to our new vehicle. They keep you within the budget you set and are honest and upfront by presenting the Car Facts and answering all of your questions. If you're in the market for a new car visit Kia Auto World and ask for Will! read more

Absolutely horrible been here 3 times first for and inspection which I was told there were recalls. They did the recalls only to mess up my remote start! Had to bring it back in they blamed it on not getting the remote start from the dealer! I asked for that I'm now here for 2 hour only to find out they haven't even looked my car! Why make an appt (knowing that I have had issues with them already) to now tell me I have to wait another 2 hours! Bull .,.. read more

Slimy people scammed my elderly mother. My mother left a $500 deposit toward a car and they sold it the next day after taking her money. It has been weeks and they still have yet to refund my mother. Shame on this salesperson and shame on this dealership for their disgusting business. read more

This is for the Service department. I brought my 23 Telluride with 10K miles for an oil change. Had an issue with the Oil filter Housing cracking. It is plastic. The dealer full of techs that don't have common sense how tight is too tight. The let me leave with oil leaking from the housing. Next day I notice a large oil puddle under the car. Brought it back and they treated it like, no big deal. Service writers are brain dead zombies. This dealer is a complete mess, they are clueless. Kia World treats their customers with arrogant disrespect. Big pass. read more

I hadn't bought a car in years and Will made the process as painless as possible. He was patient with my indecisions and I now have a Kia Seltos I am very happy with. I would recommend Will to anyone looking to buy a car. read more

For starters Jason finance make you think you stupid which you not, second they never did oil change and when I went back they never did it again hold my car there the whole day, they never change the cabin air filter at all. Buying a used car you have to bring a mechanic to check the whole thing out. Trust me not worth it read more

I worked with Will who gave me an AMAZING deal on a brand new Telluride lease. Even though it was a little bit more than what I wanted to spend, the extra fully loaded features he threw in on this model were well worth it. All the other staff (finance manager & lease manager) were also great to work with. All very professional and would highly recommend their services read more

I give this business 2 stars because their sales department is very attentive and helpful, but their maintenance department are very disappointing, I'm the owner of a Kia Nero. Am past the warranty so I went for maintenance to my car, I met with Pete, I told him that my oil light went on sometimes, he checked it and gave me an oil change and some other work and said everything is OK, a couple of weeks later the light goes on again, I go back and he makes me feel like I don't know the difference between the oil light and the check engine light, I assure him that I know the difference and after them keeping the car all day he tells me that all I needed was an oil change, I told him I had one the previous month, but he said that I shouldn't have any problems. A couple of weeks later, I had the same problem, took a picture of the oil light and went back to the dealer, after holding my car the whole day again, he tells me that he gave an oil change, when I told him that he had given my car three oil changes in as many months, he said to me, don't worry, " this is what Kia suggests we do , bring it back in one thousand miles or of the light goes back on". Needless to say within a couple of weeks I have the same problem again. I bring it back and tell Pete the problem and he says ,"did you take a picture of the light " I said that I had already shown him the picture and that I had erased it since. After about 3 hours he says to me that they don't know what's wrong with the car, that he would have to put it on the diagnostic machine and that it would cost more money, I said why wasn't that a choice two oil changes ago, that they charged me for everything more times then they had to . So I left without their very unprofessional work, nickel and dimming customers don't seem like the right policy to me, I will still be buying a car, possibly a Kia ,but I doubt that I will use this dealership because I would have to deal with Pete every time I have to do maintenance on my new vehicle, autoworld, you have lost a customer. PS: I spoke to a friend about my problem, him being more knowledgeable about car repairs, he Google my problem and to my surprise dozens of people with the same problem, both on Kia's and Hyundai vehicles, including the fact that it happens when you hit over 60 mph, recommendation was to change the "oil sender", the guy at the parts department called it something else, we replaced the part, it's a couple of weeks and no problems so far, I will keep you updated if that wasn't the problem, but the difference so far is a $40 part, $60+ for beers and apps with a friend and me being happy that I wasn't lied to. Maybe their mechanics should Google their customers problems before they keep on charging for unnecessary work. read more

Autoworld Kia - Oil light check - Auto Repair Near Me - East Meadow, New York

Super unpleasant experience trying to purchase a car from them. The salesman was borderline rude. He wouldn't even take an offer to the manger, saying it was way too low. Meanwhile he wanted me to pay 1k over sticker for a Kia K4. After several small insults from him we left there abruptly and went to South Shore Kia where we payed almost 3k less for the same exact car. Do yourself a favor and skip this dealership and go to South Shore Kia. We were treated much better and got a fair deal. read more

Ive been going to this dealer since I purchased my kia in 2020. Never had any issues. My most recent visit someone stole my necklace out of the armrest in my car. Not to mention I was stuck waiting for my car for about 7 hours. Only 2 people actually cared to help figure out what happened. Everyone else couldn't care less. The manager was no help at all he actually had an attitude like I did something to him. A police report was filed and thats only the beginning. Loved coming to this place but unfortunately they're under new management and they suck. If you can avoid this place please do so! read more

For the Service Dept, it is insane to allow someone to make an appointment and then say once they arrive that you have to leave the car for a week before we diagnose the problem. We won't touch it for a week but you have to leave it. And for the explanation to be that it's a high volume place is ridiculous. Figure out how to manage the customers and expectations. HORRIBLE read more

I just leased my 3rd vehicle from Autoworld Kia. Will was my salesman and he was great, very knowledgeable and kind. He spent a lot of time to get me the car I love and for the price I needed. I will definitely be back when my lease is up and I recommend Autoworld Kia and Will highly. read more

Absolutely RUN from this place. Every experience with their service department has been nothing short of a disaster. A routine inspection turned into a $1,400 service on a brand new Kia Telluride. We essentially told our repairs were necessary. Proceeded to pick up the car and saw they didn't even perform the inspection! We left with a low air pressure on the tire after they did a tire rotation. Tried to refill, then eventually the tire went completely flat. Called for WEEKS with no answer or voicemail response to try to book another service to get the tire fixed. We finally bring it in, they told us a "nail was in the tire", they repaired it. We got home. It was still not holding pressure. Couldn't reschedule again for another several weeks. We bring it back and they tell us ANOTHER NAIL WENT INTO THE SAME TIRE, and we had to replace the tire completely. Which is obviously BS. We replaced the tire and asked for a refund for the original debunk tire repair. And when we did the service manager who was a rude misogynist to my wife said "I'm not dealing with her right now" and told someone else to talk to my wife about it. The one one lady there that was very apologetic, but it's obvious this place is run by absolute scammers. Literally have never dealt with such a level of incompetence in my life. read more

Do better with Sales tactics stand by your word an product communicate better an be more understanding of customers frustration when they are wronged dont use deceptive practices like post one price then charge another an if a vehicle is certified pre owned That should mean just that i will never buy another car from kia due to your lousy customer service an deceitful tactics read more

Autoworld Kia - This was done while in service was told my car will be cleaned an what was not done properly - Auto Repair Near Me - East Meadow, New York

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I usually hate going in for service, but Zeeshan at Autoworld Kia made it a surprisingly great experience. He was friendly, professional, and got me in and out without any hassle. Really went above and beyond--highly recommend asking for him! read more

So when I bought my car, I was told that there is a chip shortage for their key fobs so I would only receive 1 set of keys but the salesman told me that I would receive a 2nd set in the mail. Its been a year and still no key fob. Spent 50k and they still stiff me over a key fob, unbelievable dishonesty. Will never go back or recommend. Edit: So finally after a year and half of asking about my 2nd set of keys, they hooked me up with their 3rd party key guy who programs and cuts keys. I changed my review from 1 to 3 stars. Still got took one star for their salesman lying about the 2nd set coming in the mail and another star for the length of time it took for them to take care of this. Thank you Sean Colon for inviting me back to remedy the situation. We did not meet but the black gentlemen who I think is one of the managers, sorry I didnt get his name, went out of his way to make things right on your behalf. read more

Ryan Howell was so helpful. He was patient and informative, very kind and kept the whole interaction calm when I can be a pretty stressed out person. He was easy to talk to, this was my first experience buying a car and I couldn't be more pleased with how smooth it went! Thanks Ryan!!!! read more

Hello from the most dissatisfied customer of Autoworld Kia in E. Meadow.. this is an update to my last review re: my 2020 Kia Sportage that I purchased less than two years ago with less than 25,000 miles... I bought the vehicle in cash!!! as of four mos. ago, my vehicle started burning a quart every thousand miles.. I followed KIA'S PROTOCOL AND POLICY by bringing my vehicle in every thousand miles to have oil checked by their sub par svce. dept. the last visit I brought my forever mechanic with me and he explained that this is not normal, and clearly there is a major engine issue. Svce. Mgr. states this is normal and that I WILL NEED TO CHECK MY OIL AT EVERY GAS FILL AND TOP THE OIL OFF EVERY THOUSAND MILES!!! I HAVE POWERTRAIN CVGE. ON THE VEHICLE.. I'm a senior female... I'm not doing this!! This is not my job... I actually asked the svce. mgr. if HE ACTUALLY MEANT TO SAY THAT OUT LOUD??? This vehicle (after doing my research) is known for engines seizes due to this issue.. They are refusing to do the right thing by me and my vehicle.. I TRANSPORT A DISABLED SENIOR WITH DEMENTIA (my uncle) and travel to and from HUDSON VALLEY EVERY FEW DAYS... They aren't the least bit concerned that my engine could seize on the Taconic Pkwy. with my uncle in my car... All of my vehicles are maintained in a superior manner.. oil changes before they are due... My vehicle is also my work vehicle... The Svce. Dept. is horrendous.. After numerous attempts to reach the GM, Nick finally reached out to me and asked me "How can we make you happy?"""" I said, do the right thing.. He called out his svce. dept. employees by name as to how unhappy he is with them also and is mindful of the poor reviews of their svce. dept.. He told me he is focusing on Sales at the moment and the svce. dept. has fallen to the waist side due to his focus on sales... Well, as small bus. owner, the SVCE. DEPT IS THE BACK BONE OF ANY DEALERSHIP.... But, continue to sell, sell, sell disposable vehicles and leave your customer base hanging and scrambling for a SAFE WAY TO TRAVEL... since Kia cannot supply that!!! Real smart!!! So, Nick has yet to return my calls or emails re: the need for a new engine... He's gone ghost, as has their Corporate headquarters.... I'm a cautionary tale:::: DO NOT PATRONIZE THIS DEALERSHIP, YOU WILL BE SO SORRY ONCE YOU HAVE A SERIOUS ISSUE RE: YOUR KIA... What's sad is that the first time I utilized their svce. for an oil change once it was discovered that my vehicle had a serious oil burning scenario, I delt with a lovely young man in the svce. dept. he was so accommodating and over the top friendly; superior customer care... Maybe that young man should be the svce. mgr. since the current one is narcissistic, unfriendly , volatile and dismissive... Just sayin'.... YOU WILL BE SO SORRY IF YOU PURCHASE A VEHICLE FROM THEM AND HAVE TO UTILIZE THEIR SVCE. DEPT... CHECK OUT THE OTHER HORRIBLE REVIEWS!!! I am so angry at myself that I did not look into this dealership prior to purchasing my car... I would never have given them my hard earned cash and awesome trade.... DISGUSTING BUSINESS PRACTICES... Nice federal lawsuit that's just been settled, also.... read more

Sean is a great Sales Manager, he actually listened to what needs my husband I needed to be met. We came in with what we wanted and he made it work! The staff made us feel welcome and they made car buying a good experience! Strongly suggest coming here moving forward! read more

Service: 1. The service prices they post online and on the service agreement you sign are not true. They claim they haven't gotten around to updating them. 2. They fill out your service survey for you with perfect scores and give you a sheet saying these were your "approved answers" and you must contact them by email to refute them. I will include a photo for proof. 3. They take your email and phone and tell you that you need to write a Google review for them before you leave. They say they will give you a chance to win free gas if you leave a positive Google Review. 4. They try to charge over $100 more than it costs for a cabin filter that you can easily change yourself for $15. 5. They can and will do physical damage to your car. Sales: 1. They will only finance a car with you for over MSRP. They sneak in substantial finance fees of thousands over your agreed price. (Pay off your financed car immediately and deny them their bonuses.) 2. They do not honor the interest rates on their site. They say that is an outside marketing company. 3. They keep you all day to wear you down. 4. They will capture your signature on an iPad and digitally put it on a bunch of legal pages you never saw that waive away all your rights. 5. They give your info to a bogus warranty company that tries to solicit you by mail for an unnecessary warranty for years after you buy your car. The mail comes with threatening pink notices that make it seem like you will be in trouble if you don't hurry up and buy the fake warranty for your new Kia. 6. They promise to give you the car mats for free, but these are not Kia mats, just cheap third party ones that don't fit your car. This is the most dishonest place I've ever dealt with in my life. I love my Kia, but the dealerships are criminal enterprises. read more

Autoworld Kia - A copy of "Approved Answers" they fill out on the service survey for you. Don't like the survey answers they chose you have to contact them. - Auto Repair Near Me - East Meadow, New York

Update: It's been a year since our warrantied Sedona's defective Lambda engine died. We provided 9 oil change receipts when they asked for 6. They illegally towed the dead minivan to our property without our consent or permission. We pushed it to our yard yesterday and discovered a HUGE oil stain underneath it. This clearly is a defective Lambda engine. Now we not only want our warranty approved and our rental expenses reimbursed but we want our driveway repaired. read more

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Avoid Autoworld Kia at all costs in East Meadow. After buying a pre owned vehicle last December with 17,000 miles and only putting 3,000 miles on it since, since I mainly use it to just go to and from work and a couple of local errands, I take it in for inspection today, and I'm told that I need new brakes and rotors costing me several 100 dollars in repairs from a mechanic my family has used for literally 3 generations that we know and trust. Aren't brakes and rotors somewhat important and something that is supposed to be checked before selling a car? Never going again. They just lost two customers read more

I can't do justice to how TERRIBLE this place is with just a 1 star review but I'll do it anyways. I am specifically referring to the service center. Every step of the way is awful. Scummy tactics to try to sell you very expensive maintenance and crap you don't need. Very very long wait times. Attitude from the staff. No communication. If you come here for service you'll know very quick from all of the frustrated people waiting next to you that you made a bad choice. I would highly recommend you go ANYWHERE else. I would gladly pay an honest and efficient mechanic to get my car fixed rather than come here for free. read more

So we made a service appointment for a recall situation. They literally send you a reminder via text every day until the date which is fine... what's not fine is we dropped off the car and they didn't have the part!!! Oh but here's a free car wash. What a joke!!! We literally live like hour away and made our schedule around this appointment. If you are making a service appoimtnt I would recommend calling them every day until the day and making sure they have the part. read more

Several years ago, my father, who was 97 at the time, and a long-time customer, decided to lease a new car on a whim. He worked with "his friend" that he sold him cars for years. At 97 they had him sign a FIVE YEAR lease! Did they REALLY think he would still be driving at 102? He shouldn't have been driving at 97! He gave them a newish trade-in, several thousand dollars, on a car they said was worth $25,000 but the sticker price was just over $18,000. When my father caught Covid a couple of months later and was very sick, I turned his car in and wanted to know what I needed to do to end the lease. They charged him $11,000+. Now here's a place that received $3,000 in cash, a good trade-in (which I heard they sold for $10,000), the new car back (which they couldn't sell as new but they could get a great price on it) and they STILL wanted $11,000! When I refused to pay that ridiculous price, they destroyed my father's credit. Yeah, "his friend" really treated him well, don't you think? Ha! Just hoping that karma will take care of it. read more

Well, this will be a post about the AUTOWORLD Kia in East Meadow as our Kia Sorrento had an engine light and horrific engine noises with rough running. We thought it best to bring this car to the dealer after making an appointment, leaving half a day early from work to get that 1 o'clock appointment on Wednesday, May 21. It is now Saturday, May 31st and I'm just picking up the car. It took eight days for them to look at the car... on Tuesday, May 27th, I stopped by at the end of my workday to check on the car because nobody had called me only to find and make a video of my car sitting parked two rows deep gathering debris from the bushes it was backed into ...not just a waste of an extreme amount of time and inconvenience to my family. They offered me not a loaner car not rent a car nothing after calling corporate just yesterday and making a complaint against the dealership even corporate told me to use a different dealership because they're all independently owned and operated and obviously Kia aUTOWORLD of East Meadow is not a place that can be even trusted with what they say. They do not care that they wasted eight days doing nothing with my car. I have now paid close to $1500 for a sensor and some air filters. And I did try to reach out to my local mechanic, but he was away till Monday, June 2 so I really was stuck to getting the car fixed.... when you have an appointment to bring your car in at 1 o'clock on Wednesday, May 21 I think you're under the impression your car is going to get looked at that is not what happens at Kia AUTOWORLD of East Meadow. My recommendation would be don't do it. Don't do it don't do it. I am very sorry that I did. read more

First time customer at Kia Autoworld East Meadow and couldn't say enough good things about the experience as a whole. Daniel Ignardi was the salesman I worked with and he was amazing! Easy to talk to, very knowledgeable, and steered me in the right direction. Really worked with me to get the best deal possible. The entire process was the quickest and easiest leasing experience I have ever had. Would highly recommend coming here and asking for Daniel next time you are car shopping! read more

When it comes to buying a used vehicle other than a kia, don't buy it. They have no clue if there is a problem . Had to bring it back after they had it for an additional 15 days They sent the car out g o Bohemia that was 2 1/2 weeks . Had it for 5 days n steering acted up . . Too 4 days to be sent out again and was told waiting for the partanother 3 or 4 days for the part. Meanwhile it could been there in 1day not an entire week. The worst dealership i have ever dealt with read more

I would not purchase anything from this dealer. Long story but they tried to pull a fast one with deceptive sales tactics and a switch and bait. Blamed it on the salesman's inexperience. After their error, they did nothing to encourage my business. Basically take or leave. I left it! I took my business elsewhere. read more

I found the car I wanted on the internet. It was a sure thing. I was trading in my car and they gave me a fair price. All was going great until they wanted to charge me 13.8% to finance the car with the same bank that I have 5.5% loan with. I called my bank this morning and they are willing to give the loan at 5.5%. Be very careful !!!!!! read more

Negative-10 Stars this GM Ruben is a Clown, takes our deposit we patiently wait 5 1/2 months only to come in and get jerked around. Two hours wasted only to find out he was ONLY Wasting our time. Tells us he will only sell us our Ordered Truck if at $3380. Over sticker Price. Then our trade has a KKB trade i. To dealer value of $6200. $9800 retail to private party, tells me he is only giving us $2500!!!! So he is Attempting to make $9800 plus PROFIT on Selling me a Truck I Ordered almost 6 months go The Owner of this location needs to know his GM has 3 customers with Insurance cards walk out with our making a deal or getting there cars. It's time for Professionalism and Talent Instead of clowns and Thieves. We are taking our business else where!!!! read more

Autoworld Kia - Showroom - Auto Repair Near Me - East Meadow, New York

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This past weekend I purchased a 2024 Kia Forte GT from Autoworld Kia and was really very impressed with the entire experience. My salesperson, Karim Sherifa, was easy to work with and really knowledgeable about the vehicle. I arrived with a budget, what I was looking for, and what I had to work with. With a bit of flexibility from all parties, we met that budget, and I was on my way. Finance was great as well. There was absolutely no pushing of warranties that were expressed as undesired, which I really appreciated. Everyone from start to finish was knowledgeable, transparent, and realistic. I definitely recommend working with Karim Sherifa, and the Autoworld Kia team. read more

Nightmare. In September of 2022 my wife, 16 month old daughter and I spent two days at this location, where we were lied to until the minute were were supposed to pass money across the desk. Then the crook of a sales person Daniel Ingardi - acted like it was all a miss understanding- It was raining outside, and all of our belongings had already been switched to our new car. After the lie came abundantly clear... Which I knew was coming- because it just all sounded too good- Daniel just walked away. We were left chasing our 16 month old baby around and standing out in the rain while switching our things back to our car. Mind you this is Day 2. Im not sure if lies about numbers work better after the "long game" -- keep 'em here long enough and they'll just pay- but this dude was poor. I asked Daniel the direct question... 4 separate times. "this includes taxes and fees?" "Yes Mr. Spiegel. The number you see here includes taxes and fees." If you can lie like that to make a buck... why would you care to ask an exhausted family if they need help moving anything? When I went to approach him about his disgusting lies, and lack of human courtesy - he stood in a small room behind the manager's desk and kept his back to me. Rude disgusting behavior, on top of the lie tactics attempted to get the sale done. read more

Auto Word Kia of East Meadow has some arrogant employees. When I recently received a cold call from the group I explained that since purchasing my car from them I had a really bad experience and would never go back. Instead of getting to the issue and trying to overcome the problem the caller just hung up. Typical. I love the vehicle. I despise the service. I recommend KIA OF ROCKVILLE CENTRE: they've been efficient, courteous and professional. Skip East Meadow. That's my opinion. read more

still waiting over a month to see if the clear coat on my car is covered. Called the complaint line twice and they said the dealer would get back to me that's been 2 weeks now, no phone call. terrible customer service and will never buy from them again. read more