My goto auto store. Very knowledgeable, always helpful, and have a very broad selection.

The staff here is outstanding! They make every effort to make sure your taken care of . I bought a wiper arm for my back window. They had to order it. Jacob not only helped me remove the old one, but also install the new one. I came back the next day and they installed the wiper blade as well. Great service is a constant habit with these guys. I highly recommend their store! read more

O'Reilly Auto Parts - BMW X5 rear wiper mechanism - Auto Parts & Supplies Near Me - Fair Oaks, California

I usually go to O'Reilly's for any auto parts I need. The staff is always friendly and very helpful.

They help me out a lot, especially Jacob. He came out and helped me with my car and pointed out facts that I really needed it. Thank you, O'reillys and thank you, Jacob. read more

I came in looking for a lightbulb for my Volkswagen, which is notoriously difficult to replace. Both Isaac and Sam were tremendously helpful in finding the right light, uninstalling and reinstalling it for me. Had a lot of patience and were very nice the whole time. Made it a great experience, definitely recommend. read more

1st, I was recommended to O'Reilly & this store by mechanic in the past -so that says something! 2nd, I was coming from an appt w/ my service dog so I needed a 'lil "extra help". I called in advance & spoke with GIO. We discussed I had to get power steering fluid & also that I suddenly had a 'check engine light'. When I got to the store, he came out to my car, he brought out device to see what was wrong w/ my car, took payment for fluid+ (& permission for parts up to certain &$). Gio came back with report & $90 part (that I could take to mechanic). He put the power steering fluid in car and Wow - I was ready to go! THIS was GREAT Customer Service ~ & really, I think Gio's personality is just this way... regardless of if you need 'extra help' like I did... He seems like he is kind, helpful and very knowledgeable in auto parts, etc. Due to all of the above, , I will definitely be going back to this store and I will be telling others to check it out also!! read more

Every time I visit this location they always take great care of me. Gio is the goat. Very knowledgeable and friendly couldn't have done it without him. THANKS GIO! read more

Great customer service by the employees. They helped replaced headlight bulbs and were so helpful and patient.

Amazing staff super helpful, shout out to Ashton for a assisting me super politely and quickly for my light bulb situation! Def recommend and will come for any future needs! read more

Ashton and the team here were very helpful and kind in helping me with a problem with my Honda civic! I would definitely recommend this location to anyone who seeks the highest in quality and customer service and professionalism, this place is the gold standard! read more

This O'Reilly's is in the same parking lot with Raley's at Hazel and Madison. Lots of parking in the big main parking lot. I received AMAZING service here today. Like truly remarkable service that went way above what would be expected. The person who helped me is Kristopher. I was stuck in my car in the parking lot because my key fob battery died. My car wouldn't turn off, or go into gear...nothing. I called the store from the parking lot and Kristopher came out to my car and helped me! Got a new battery and installed it into my key fob for me. I scrounged up cash from the console to pay for it. We have come here before since my husband works on our cars himself. We always get good service. But today was exceptional. Thank you. THANK YOU. read more

Went in to get a new battery and they were very helpful and informed me of the warranty on the battery I was getting overall good experience read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Fair Oaks, California

I will never go anywhere else for auto parts or a diagnostic! Ray and Brent provided extraordinary customer service. I called to see if they could help me with a "check engine" light. Raymond promptly said they could run a diagnostic but don't do repairs. That was priceless to me bc I don't want to go to my dealer (where I get my MB car serviced) and get gouged for service, repairs or parts I don't need. Raymond took care of the diagnostic and told me exactly what I needed to know. I mentioned that a "right brake lamp" warning had turned on. Ray checked it out and sold me bulb I needed. A gentleman named Brent (who was not yet "on the clock") installed the bulb for me. Both gentleman treated this senior with kindness, patience and respect. Thank you O'Reilly! read more

I just went there for a car-starting problem, based on Yelp reviews. I'm totally pleased. I got immediate attention. The sales person tested my battery and gave it yellow flag, and gave my alternator a green flag. They offered me three replacement choices; prices and advantages were perfectly clear. There was no up-selling. They installed the battery at no charge, again with zero wait time. I can't recommend them highly enough! read more

Of course I waited until it started raining to have my windshield wiper blades replaced! I went into the store this morning. Margaret was so helpful, and replaced them in the rain. Great customer service! read more

Very poor customer service. I've had to go here a few times in the past couple weeks later in the evening. Almost every time I came in there, there was a younger male employee making out with his red headed girlfriend down the isles or off to the side standing around with his girlfriend talking away not working or willing to assist me. A place of employment is a place to work. Not socialize and have your partner hang out all night long. I was there for 20-30 mins thankfully there was another gentleman there to assist me and the others waiting. Matthew was his name. Very helpful and thorough. read more

Great customer service, great range of products at good prices, store is nice and clean

Bryan and Gregg (sp) are simply amazing! I stopped by on a rainy evening after work to get a new battery put into my vehicle before heading out of town the next day to Reno. Gregg was able to locate my previous purchase and told me that there would be no charge(!) to replace an almost $200 purchase because it was still under the original warranty (April 2017 to Feb 2019). Gregg cautioned me they would not be able to perform the swap at first because of the time of day (early evening rush) and the weather outside but after explaining my situation and I would be happy to wait 20 or 30 minutes for them he agreed that they could take care of me. Bryan cheerfully, efficiently, and expertly swapped out the parts, correcting a long standing issue with the previous battery's installation and even making sure the swap didn't erase my stereo and dash settings. Simply put, they provided textbook service on how to go above and beyond to serve a customer and I look forward to patronizing this location again. Thank you very much!! read more

Big fan. Car wouldn't start this morning, boyfriend opens up the hood and corrosion all over my battery where it connects (obviously not using the correct terminology) and he starts to try and get the corrosion off and lost one of the nuts to the screw to hold the battery in place/ connected? Idk but I had to make 2 trips there early this morning, thought I got the wrong sized lug nut (really the screw thread was messed up). They were nice and helpful during a morning that I really just wanted to cry or throat punch someone. No one tried to up sell me on unnecessary shit because I'm female. Greatly appreciate this store and the workers! read more

Impressive service -- I went in to buy to lightbulbs and the young and very capable Savanah quickly installed them at no extra charge. I will be back for any other needs of my car. read more

I bought some wipers and asked if could put on my car. He stated yes if I waited until no customers were in the store. After about 10 minutes which was fine, he put on my car. Not friendly at all. read more

When I want to spruce up my car I make a stop here for soap, wax, leather interior cleaner, tire shine and I get down to business. It is a one stop shop to make my ride look fabulous. They have a pretty decent selection and the prices are alright. They are courteous and have always been quick to offer help. I'm no mechanic so I just go in there for whatever will make the car look pretty, make it shine, and smell good and I always leave with that and a little more. read more

I consider myself much man. However, knowing cars is not something I was raised with. That being said, the two guys I dealt with guided me toward all of the right parts and key pieces I needed, and then (while demonstrating much patience) even came out to watch me fail many times at what I was trying to fix up my car with. Despite my many failings, he was great with his patience, and eventually, I got the hang of it, and now my car has a locked on gas lid. (Harder than it sounds....at least to me it was). Thanks, Guys. Oh, Oh, Oh, Oh, O'reilley......they were that good, it made me wanna "sing" their jingle. read more

Danny identified the replacement wiper blades I needed for my Lexus GX460 and the offered to replace them for me! I was so grateful. He was very patient as my old wipers were not easy to remove. The new ones are perfect. And the whole store is clean and organized. Highly recommend you shop there, and ask for Danny! read more

O'Reilly has a solid distribution channel that runs business off big data to ensure stock levels are in line with product demand. I go to O'Reilly first. O read more

My wife called me about a dead battery in her car while two hours away at an event for our children. I called the nearest O'Reilly's by her and they are not only helping my wife with the battery purchase but helping with the install!! Thank you Brian for lending a hand to help my family. Knowing my wife, daughter and her friends will return home safely in the van puts me at ease. Really, really appreciate their help and generosity. 5 STARS!!! read more

This morning I walked in O'Reilly's & asked Chris who was at the counter if my battery could be tested. Right away he said yes. He went out to my car that was running in the parking lot, tested the battery & the alternator as well, which turned out to be bad. He's funny, helpful & so caring!! Chris goes beyond the normal customer service expectations! read more

With 35 years in retail behind me I don't give 5 stars without good reason... Yesterday I went into O'Reilly Auto Parts on Madison Ave to purchase a low beam light bulb for my 2003 Mercedes E320. What I didn't know was there are 2 possible bulbs for that year car. Steve (who helped me) asked which one I needed. Since I didn't know he went out to my car to check. Service like that is unheard of in today's market. I will never buy parts anywhere else! Thank you Steve. read more

Great staff, knowledgeable and able to make recommendations based on what ever your current repair or upgrade may be.

Hands down the best auto parts store around. EVERY time I have been in the store they have gone out of their way to give me everything I need. read more

After getting windshield wipers with defective fittings from CarQuest and AutoZone (that neither let me return or refunded me for!) I stopped by O'Reilly and got a new driver wiper and oil. The employee working the counter was awesome, I'm 99% sure her name was Miranda. It was Halloween around 2 PM I think, give her a raise! She was very helpful and confirmed my wiper size and made sure I had a funnel, told me about a different brand offering a rebate, offered to change the wiper for me, added me to the system for a warranty on the wiper and helped clear up an account issue. Very professional and friendly, will go back to this location :) read more

This is my local Kragen and as such is one of the primary parts shops I go to along with Napa and their ilk. I've always found that the staff there are super friendly, helpful, and generally fairly knowledgeable about car related topics. The selection is comparable to any of your local small parts shops, with the more specialty items requiring sourcing through places like Monument, but with the recent change to O'Rielly Auto Parts, I'm starting to see more and more parts they carry having been made in America and I'd gladly pay a little more for that. read more

If i could give this 10 stars I would! Chris went above and beyond to help me find the parts I needed and at a great price. Chris was very knowledgeable and friendly. I would highly recommend to all my friends and family! If you dont believe me go find out for your self! I definitely will be back for more parts thank you chris! read more

I stopped in at 9 pm because I had a headlight out and needed a rear wiper. Bryan found my parts and even installed them. I was so amazed how quick he did it. PERFECT customer service!!! read more

Buyer's beware!!!! I will never shop at O'Reilly's ever again, I was basically accused of stealing a car light bulb that I was trying to return.. very dishonest.. I'm so disappointed, if you buy expensive car parts make sure you take note of all the codes in case you have to return the same thing doesn't happen to you! read more

This place is seriously the worst. They gave me the wrong coolant for my car, had to get my radiator flushed... then I went in to ask if I could use their code reader. They told me it's against state law for them to let me use it, which is funny because I was just at Autozone, their competition, yesterday and they let me use their code reader... don't ever come here. This place is horrible. 0/10 would NOT ever come back. read more

This location is always helpful. They take care of my needs and do it with a smile. The even offered to put my windshield wipers on in a rainstorm. I did it myself, but the fact that the offered was great. read more

I bought a battery at this location August 2011 that had a 72 month warranty (first two years full replacement) and it died last week. I took it back to this location and had no issues with them honoring my warranty and the employee(sorry I forgot her name) was very pleasant, checked to make sure it was in stock and then she rang me up with the correct pro-rated amount. Nic took it out to my car and replaced the old with the new. He was very professional and made conversation while doing the work. I asked him some questions and found out that he was a high school student which impressed me even more! Thanks Nik for being so professional and for making sure to protect my car as you changed the battery. I tried to give him a tip but he politely turned it down, I thanked me, and he wished me a good evening. Great customer service! I have bought items at other locations and they have helped me install and always took the tip. After doing some checking I was told they are not suppose to take any tips but not 100% sure that is correct. I understand their reasoning for this if it is true but I personally would like the opportunity to make that decision myself. If they had not been able to put it on I would have had to find another way and it would have cost me much more than the few dollars I tried to give to Nik. read more