They never want to take oil to recycle they claim they are always full no matter what day they always have an excuse to not take in any oil. Unprofessional and lazy read more

I usually don't do in person shopping , but when I do go here I always ask for Ivan ! best employee ever will make sure to go above and beyond for you in anyway he can I come to this store especially for Ivan he helped me find the right oil for my car and helped me order a part straight to my house I didn't even know that was the case i couldn't thank him enough please ask for Ivan if you do go !!! read more

The day I went, your customer service was very unprofessional, unhelpful and Unknowledgeable about the product that I needed lazy... and he broke a piece on my battery. read more

Brought in batteries to get the core refund. I asked if they could do it they said sure. Lug in the batteries to find out their system can't process the refund and the clerks response is oh well. Total customer service failure. read more

Don't ever go here they sold me a bad battery and they couldn't help me not even get store credit. Please go to Oreilly they will help you there. read more

0 star if i could.,came in to sell my used batteries, feel not welcome at all, try to help me carry my batteries but i can feel david g. is force too. Took long to give me my giftcard because he doesn't know how to process but make u wait for it, finally parts manager help But also with attitude i told them i have to go work , how long more it will take, and i heard them talking, the girl parts manager says well she should have more time doing this, oh wow i heard it and i said well dont worry i will not come back here ever again, and david g, says well i was nice enough to help u carry it in, and i said u shouldn't have, i knew it, he didn't want to help me, he was force too. So i will not ever comeback to that store, to think they are managers that should know better to treat a customers. Just because im not buying anything that day, i don't deserve this treatment. I would have take my batteries back but it was heavy lol so i waited to get my $30 store credit, go somewhere else its not worth it there. read more

David and Ivan are the most amazing humans they went above and beyond to help get back on the road best service ever

I went in for an oil change and a battery for my Toyota and boy can I say, Ivan and Diego helped me so much. They dropped everything they were doing and came to help me. The way they talked to me and the way they talked to each other like friends really gave me the feeling like they wanted to be there. They gave me tips and their own opinions on the battery options and oil choices. They even helped me grab everything and take it to my car. Employees are friendly and made me feel like a friend not just a customer. I'll be damned I didn't think kids so helpful existed these days with kids all on their phones and everything. Way to go Ivan and Diego you deserve a pat on the back from autozone read more

David G. was beyond helpful when i asked for assistance, he was very informative and patient with me and made sure i understood what i was doing for the future. i appreciate the time he took to come out and help any questions or concerns this will be the one i go to. read more

Today I went to the AutoZone in Fontana. My fiancé's car was having trouble with turning on and I thought it was the battery. The employee, Patrick offered to test my battery to see if I had a bad battery. I popped the hood and Patrick tested out the battery and determined that my battery needed replacement. He showed me a couple of the selections he had in store and made some recommendations. After choosing the battery he went out and installed the battery for me. I would highly recommend the AutoZone near the Target in Fontana. Thank you, Patrick. read more

Avoid this particular Autozone if you can. My 62 year old father went in for a recycle deposit of A/C cans and instead was thrown out of the store by discriminating remarks and verbally harassed by its workers. The worker could not hold his patience and simply lost it with my father telling him to get the f*** out the store and to make matters worse, another worker from the back, with absolutely nothing to do with the matter decided to escalate the situation, mind you, these are AUTOZONE WORKERS, yelled at my father "get the f*** out of here you FAT f***!" These "men" definitely need another career and some serious customer service skills if this is how they treat customers. My brother called later to explain the situation to another manager and they explained that these workers were "reprimanded", in which I highly doubt since this store has been an issue in the past. Orielly literally down the road will help you out a lot better. read more

I wanted them to validate the guarantee of 2 items that I bought in the automatic zone. It made me feel bad to say that I didn't buy them from this store which is where I bought them. I went to the store where I bought them and they changed them and they told me they don't know why they didn't help me if they are under warranty. There name is Patrick he is the supervisor.I WOULD GIVE 0 STARS IF I COULD DO NOT RECOMMEND COMING HERE OR REFERRING A FRIEND. read more

I received an excellent service at this location. Patrick went above and beyond to assist me with my battery issue. If I can give him 10 stars I would... THANK YOU PATRICK! read more

I wanted them to validate the guarantee of 2 items which I bought in auto zone. It made me feel bad saying I didn't buy them from this store that was where I bought them. I went to the store where I bought them and they told me they don't know why they didn't help me if they are under warranty. The Supervisor name was Patrick. read more

Friendly and helpful staff. Thank you to the associate from last week 6/l7 and thank you to Cara N. For today 6/24. read more

Wow what a great service from Hugo! Best AutoZone I've been to... Literally he saved us $350 from Toyota services... thank you Hugo and Dave read more

With this AutoZone being the closes one to me, I usually buy most of my automotive parts here. Usually the staff is helpful and attentive, but sometimes they are nowhere to be found. For the most part they always have items in stock. From time-to-time they'll have great deals on motor oil. The store is well kept and next to the Chase bank. I recommend getting their rewards card. Every $20 you spend, you earn a point. Once you reach 5 points, you receive $20 back. read more

What happened to this store??? At one point it was giving the 24hr store a run for their money. Everything was almost always in stock if not they would do their best to get it from other stores. Unfortunately none of the former employees that worked under Frank Trujillo stayed at this location. New hires are nice but nothing like before. Company is slowly but surely losing sight of what it once was. read more

Being a girl and not knowing much of cars. I am very thankful for Ernesto working there. He was very helpful , courteous, and polite. Made my shopping there very easy and quick leaving with everything I needed. Thanks again Ernesto for your help. read more

Patrick from the Autozone on Slover is the man! Totally installed my battery when I was stuck between a rock and a hard place. Super friendly and he went above and beyond. Thanks Patrick, you saved my day brother. read more

I was at this auto zone Monday, they were super busy the line was long there was only 2 people working, sometimes we just have to be patience I'm just glad when it got to my turn, I received great coustomer service the gentlemen was very professional and polite he apologized for the wait. Hector was very helpful i was having problems with my battery is nice of them to go outside and take there Time he charged my battery. Thank you auto zone. read more

Just left the store, received very poor service, the two younger dudes have a attitudes, probably cause they have a lame job .... older dude seemed cool tho read more

Very friendly staff. More than happy to help and assist in anything you may have. Clean store and well organized.

I came early in the morning, desperately needing a new car battery. I was going to be late to work and was prepared to have to take a cab to work. The 2 nice gentleman here were able to check my car, change my battery for me and take care of everything in less than 20 min, so that i was able to make it to work on time. Thank you. read more

My car wouldn't start so I called auto zone and asked if they would give me a jump. I wasn't parked very close but ERNESTO was very kind to walk over and help me. This means a lot to me since I had my baby who was hungry and my other kids in the car. Before calling him I asked 15 people for cables. He was truly a Good Samaritan read more

I was having the worst day yesterday 9/8/17 when my car stopped in the middle of a turning lane on sierra and slover in Fontana. I thought it was my battery and after having someone help out to jump the car it became apparent that something else was going on because the car kept shutting off. So I called the AutoZone on sierra an slover to ask about battery prices and was just asking for basic advice. The guy on the phone asked if I was out of harms way because I explained that I was stuck in a turning lane on a major traffic street. He said that he would come to help with a used battery just to help me get out of the street and they I called drive to the auto zone and decide if I wanted a new battery. After coming to the rescue and talking to the sales team at Autozone we found out it was the battery and the alternator. I just want to shout out the entire team from this autozone because they truly went above and beyond to help me in my situation. I mean this speaks volumes of this stores customer service and values. I work in customer service and I know how frustrating it can be when something's not working correctly for a customer and how important it is to go above and beyond When necessary. Thank you all read more

Took a battery here to be charged and checked. Left the battery overnight only to come back in the morning to be told by the manager that it was never placed on the charger. So I left it for another two hours. Once I came back and had the manager check if the battery was good only to be told it was a bad battery. The manager didn't hesitate to try and sell me a new one. I kindly declined as I wanted a second opinion. Took it to a mechanic and he said it was still good. Haven't had a problem with it since. DON'T DO BUSINESS WITH AUTOZONE, THEY SCAM PEOPLE INTO BUYING NEW BATTERIES!! read more

I have to extend my gratitude to Juan M. at this store. $1850.00 for 4 shocks, yup thats right $1850.00! (At dealer) Juan not only found these for me ( special order ) but gave me a discount off the retail price! He did not have to do that. At the price he had quoted I was gonna purchase anyway! Thanks for being knowledgeable and fair!! read more

I came to Autozone to get my engine light checked and was treated really nice by the women at the counter also Ernesto has very helpful, I recommend this autozone read more

Today our Corolla wouldn't start and we thought that it was due to a dead battery. We could trust Autozone since they test car batteries and that they wouldn't sell it to us if our original still worked. After what appeared to be a very inexperienced woman test our car battery and tell us that it was dead, we bought a new battery for $150, installed it and found that it was not the problem. After some googling, we realized that the car battery was not the problem since the lights were working with the previous battery and that we were cheated of our money. We gave in and called a mechanic and found that the alarm that was the issue, not the battery, further proving that we were cheated. Our family put our trust into the store and it was returned with unprofessionalism and cheating. Extremely disappointed and will never return. read more

Nice enough to charge battery for us...then had to take back once more. Was told that the battery was no good and A new one was now needed at a cost of 100-150. Felt unsure about it so took the battery and car to the mechanic and it worked fine. So glad we didn't waste the $$$ on the new unnecessary battery they recommended. Poor business practices! read more

The lines are always big. The store has no help. Company needs to hire more people. Last time doing here

I like this place a lot because they know what you are looking for, they have some of the best prices around and it's fast and easy!

I guess a newish autozone means newish employees. I had often purchased from other autozones for quite a while up until it got to the point that id have to take parts back because theyd always give me the wrong parts. I then found star and morriss to be way better, cheaper, better product, along with a better overall customer experience. I went to this autozone and was helped by mauricio just cause it was for a quick small part only to be given the wrong part, like always. I think I'm a star and morriss customer for life. read more