Ms. Bonnie and Service Technician Kareem were the people in the shop and were customers and polite…read more A Gtoupon coupon I had brough was for an alignment at a price we really good. The service technician made this burden much less, when he showed us the screen showing our tires all in the green area. State of the Q u a alignment for Pathfindrr

This I would not recommend this experence to anyone…read more I thought I was getting a good deal by using Groupon. Big mistake! Just by questioning about his bad review track record, the claimed "owner" verbaly blew up in front of us. Never I have been disrespected and accused of as a racist. There are better ways of refusing service rather than making false accusations. Deciding to go to another location to use up the $119 Groupon deal, the "owner" called all the other locations to refuse service. Now, I am a disabled US Army vet. It is very hard for me to make a long drive to an another location. They could not give me the decency to call to refuse service. Instead, they promised me to take care of me and then refused when I arrive to their location I made a blank trip all the way to Katy and therefore waisted my whole day. A day that could be used more effectively since I require an extensive amount of medical care. So instead of getting a proper alignment on my car, I have recieved the most disrespect out of any company or service. To the fellow brothers in the military. Do not go to the location or this business. You will be wasting your time and effort. To the owner: I demand a public apology. Your actions are unacceptable and demeaning. There are better ways to handle customer conflict. No need to make it a race thing. I went to your business, because I belive you bring the best value, but no amount of discount never make me stoop down to your level that you were showing today.

I went to this location to buy a Motorcraft coolant and sparkplug…read more I waited 45 min to get the coolant and sparkplug bad bad service

The worse customer service I have experienced. They expect mechanic shops and collision centers to…read moredo business with them yet they are highly rude over the phone.

We came here after finding them on FB Marketplace. They did a great job on our truck. Service was…read moreprompt and friendly. The whole process took about an hour. They have a nice waiting are with a TV & snacks. The value we received for the price we paid was great! I will be referring friends and family. They do spay liners, have car accessories, and much more. Give them a call for your next service need!

I was driving by a gas station to get my car detailed when I realized I needed to register for my…read morevehicle's inspection. I saw a sign indicating they offered state inspections, and since there wasn't a long line, I decided to pull in. I'm glad I did! The crew was incredibly helpful and completed the inspection of my vehicle in no time. They were as accommodating as possible.and my inspection was done in record time.skip sitting in writing room that smells of petrol, and visit temperature

Meh. Customer service here just sucks. Every time I go, the female staff is just talking amongst…read morethemselves and when asking a basic question, you get an attitude. Luckily there's an AutoZone on same street so I don't have to darken their doorway here anymore. Oh well. Stay mediocre ladies!

The guys here are very helpful. They don't always have the…read moreright parts I'm looking for but they are much better than Auto Zone down the street.

Brandon was extremely helpful and informative I appreciated his help so much! He even helped out…read morewith the issues on my car and was able to lead me to someone reliable.

This O'Reilly's is great. The people here are…read moreknowledgeable. And usually have 99% of the parts I'm looking for or can get them quickly. I highly recommend recommend this Auto Parts for any of your projects.

I bought a battery and it's under warranty and they won't honor it. Originally I bought the battery…read moreand they put the wrong battery on so I had to go back and they swapped it out and put an old battery in my car that wasn't what was on the receipt. I remember the guy laughing at me. My battery was bad so I went back to see if it could be replaced cause I got the warranty and they couldn't do it because what they had in their system did not add up . I paid cash and they found the receipt, but they're looking for their original receipt that was never on their computer. How is that my fault? I called and they said they would call me back the next day and they left a voicemail. I called them back and the manager was not there... they have yet to reach back to me... had to end up buying another battery and I should be reimbursed for it!!!

I really like this place great place to find parts for your car that's cheaper than going to the…read moredealership or other places they're really reliable and they're honest I had a part that I really really wanted and they basically told me that it was cheaper just to fix the part than it was to replace the whole part which was completely true and they also told me that if I wanted to replace the part and then this place one of the cheapest place to go and they actually gave me a website to go to order the part I just thought that was really nice definitely will be stopping here before I go any other place to look for a part

Highly recommend them, Very good quality of the parts and the staff is very friendly and very well…read moretrained to look for parts. The delivery crew is very fast!!!

Great bedliner, was in and out in an hour!! 5 stars, I will bring all vehicles here from now onread more

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