I've waited several days to write this review because I struggled with exactly how to write my…read morecomments without adding to the problem and putting a light on the good points of my visit. I stopped by at 1630 to enquire about an auxiliary battery for my vehicle. I waked in to a line, and I was happy to wait for assistance. The young man who helped me was great, friendly and eager to help. He was not only professional, but also truly engaged in helping me as a customer. It's rare, as a woman, that I go into an auto parts store and be treated like an intelligent capable person, not "just a woman" as other stores tend to do. He gave me advice as to what my problem was and tried to help me make an educated decision as to whether or not my problem was, indeed, the aux battery. In the end, we determined that it might not be the battery after all and he mentioned the only way to really know was to look at the error being thrown and google it. I asked if they had one of those devices and he said yes. But, I meant, "do you have one for purchase", but he grabbed a device and we headed out the door to plug in the code, which we did, and came back to look at what the error could mean on google. Incidentally, it was a right front speed sensor. This is a great review so far, but there are things that were going on in the back ground that I found I could not NOT comment on. In the back ground, there was a young man helping a customer with parts for an older alternator. It was something that was clearly taking some time and had no small amount of head scratching and troubleshooting. A man I'll assume was the manager stepped in and ended the help by saying to the customer in an incredibly rude tone "You're going to come back after five. We have no time to devote to you in our peak hours for this." It doesn't sound rude writing it, but the tone was not good and the look on his face was less good. He then berated several of his employees, in front of customers. When I left the store, everyone behind the counter was in a state. And, as a customer, I was really appalled that he would 1) Talk to another customer like he did, and 2) Berate his employees in front of customers. Berating employees in front of customers is a hands down no-no. It's unprofessional, reflects poorly on the business as a whole, and gets bad reviews like this one. There were plenty of places behind the counter in the parts where a private word with employees without humiliating them in front of a client who is going to spend money. I've been in management in a retail setting and always strived to discipline without humiliating them. If you can do nothing else, be kind as it costs nothing. In summary, I give 5 stars to the young man who helped me. He was great, friendly, helpful, and everything I would like an interaction to be. But I cannot ignore what I saw while there, To which I would give negative stars, several, if it were at all possible. As such, I won't be back. I have no intention of supporting a business that is ok with management bullying employees in front of customers. Further, speaking to customers who are eventually going to buy something is bad for business. I take my reviews extremely seriously, trying to be as objective and fair as possible, which is why I waited to review.

I'm Not to sure about these Negative Comments on here...... I Myself have been going here for the…read morelast 3-Years, I think There Great Brian , Ramirez, Jordy, Joe, the truck driver, just a name a few that I have worked with over here that have been extremely helpful . Also helped me with my battery my wipers and other questions that they could help me answer. Thank you

Got there at 7:30 on the dot sat for 3 hours for the guy to tell me my battery wouldn't take a…read morecharge be careful don't go to the old white guy bro trying to get you to buy and knew battery

Be advised: the stores phone in itself this reviews for one specific employee. CHRIS. at first I…read morethought OK maybe he was just having a bad day, we all have bad days. Then the rudeness shortness of attitude and lack of any kind of respect for an individual human Continued the third and fourth time I went back.what made matters worse, the customers around you said oh, we avoid him on purpose for this reason. Then my wife came, she recorded the whole thing on her phone from her pocket. Man seems like a hard worker but has no people skills and just does not understand how to communicate like a normal person.

I had an unexpected pleasant experience this morning. I was on the way home from work and I…read morestruggled with the resistance of my steering wheel. I sought out to resolve the issue at the nearest point of resolve, which happen to be advanced auto parts on 529. Every time I come to the store, no matter how many customers are in the process of caring for their car, it seems to be a calm, serene air about this particular location. The people are always nice. They always make sure that you are satisfied with your selections. I arrived at the store pretty early and it didn't feel like anybody in the store needed a cup of coffee. They were quick to assist me. Answered my question, even compared prices with the competition to make sure I'm getting the best deal and I was out after a short, pleasant conversation. I would have to say an ideal experience, put a little steering fluid in the right location and it was smooth sailing.

Amazing service and friendly employees probably the best experience I've had in a long time in…read moreparts store will be coming back again !

Julian did a fantastic job assisting me with replacing my low beam headlight. He was very…read moreprofessional and quick. I wish I had cash on hand to tip him. Don't be surprise when I return with a gift .

Went to several other locations that told me they couldn't install my lights. Went to this location…read moreand Dixon immediately helped me with my purchase. Also, installed my lights and my windshield wiper blades for me. Thank you Dixon and AutoZone! I'll only come to this location in the future. Dixon deserves a raise and promotion!

Battery was going dead so I stopped here for a new battery for my 2014 Nissan Versa Friday…read moreafternoon. Was greeted immediately by all staff working even though they were busy. Joey the manager helped find the correct battery for my vehicle, and then even said he would change it out for me. I was very happy since I had worked all day and was ready to go home and relax. When he attempted to get the last terminal loose we found, that since the battery had been in for 4 years, a ring was around the post and there was a deep groove on it. This was preventing it from coming loose to put the new battery in. His partner Dale came out to help get it off around, after 20 minutes or so they were able to finally get it off. The manger Joey and his partner Dale then replaced the battery cable terminal, so that I wouldn't have an issue in the future. First of all if you want top notch service I suggest you head to this location. These guys didn't even charge me for working on my car. Many places or people would have given up, but they continued to work on it despite the trouble it was being. My Dad long ago always trusted O'Reily back home and I always went there as well. Now I see why my Dad always said to go to O'Reily. If you see Joey or Dale you know they will take good care of you, along with any of their other staff that works there. Their staff will go above and beyond the call of duty to take care of you. This company also supports local heroes and you are in good hands here. To these gentlemen and other staff that work here, Thank You for taking care of me.

I'm happily giving these guys 4 stars because they did go above and beyond to help me out…read more I went in for a dead battery and asked if they could replace the one I had and the CSR at the front admitted he didn't really know how to but he would try. So I opted to bring the battery to my mechanic instead. The at a seperate location mechanic took apart my car and realized that the battery was too big so I called O'reillys and told them the situation. They ended up driving the correct battery over to us (as my car was completely dissected) and saved us the nightmare of being stranded once again. I would recommend this business for sure! Thanks again you guys really helped us out:)

Natalie was really great and kind. she helped me locate the correct item, purchase and place it. 5…read morestar experience! Thank you!

Love this place. Always getting my auto detailing products here. Today I had to grab some stuff and…read moreI needed to use their tools to replace my battery and thinking I wanted to do it by myself. Charlie's came out and did it for me! Amazing customer service! Appreciate you guys!

I used to take all of our cars here in the past but stopped after a bad experience with a previous…read moremanager (who is no longer there). Brought my wife's car here Saturday for what I expected was a bad wheel bearing on driver side. Chris (manager) and David (mechanic) took good care of the issue. Did a thorough check the car and my initial diagnosis was correct. Appointment was at 8:00 and I was out of there by 11:00. Reasonable price for repair. I'd go back based on this experience.

Terrible customer service, they give you an attitude. Really slow service too I waited around 3…read morehours for my service to be done. Never going again