Travis at the Livermore autozone location went above and beyond when helping me and my son install a battery for our car, he is a really nice and respectful young man and I personally recommend him to anyone who thinks of shopping at the Livermore autozone location. read more

Went here to get a free engine check light diagnosis and staff was friendly and prompt to help. It's a basic diagnosis which gives you an idea what may be the problem. However the repair shop will still need to do their own diagnosis when you bring your car in & it'll be more thorough. Still helps since some repair shops are not always honest. read more

Very helpful staff, they went to get my other orders from other stores. Highly recommended.

Shoutout to Joey who helped us replace our battery in our Toyota Tundra. He was kind enough to check on our warranty and make sure we didn't pay for more we need. Jesus and Joey were awesome THANK YOU and Merry Christmas!!!!! read more

Preston was such a huge help. He took the time to listen and answer all my questions and was very professional and helpful. He made the whole experience very easy and seamless. Thank you! read more

I usually don't leave reviews, but I felt this one was well deserved. I started out my morning by having a dead battery and could not start my truck. I did my due diligence and found a service to jumpstart my truck. I proceeded to call different auto shop places for a replacement battery and ended up having a better price quote at AutoZone. I was pleasantly helped by this gentleman named Joey W. I proceeded to purchase my battery and he offered to replace my current battery. He took the time to figure out Little details that needed to be done before taking out the battery itself. He successfully replaced my battery. I want to say that I really appreciated his customer service, friendliness and helpfulness. Keep up the great work, Joey W. Thank you for turning a bad day to a good day for me. read more

Associate was very helpful. She processed everything I needed promptly. I was in and out less than a 10minutes.

My battery kept dying and an amazing young man, Samuel Sanders, has me up and running again. If you need auto advice and or repair I suggest you visit their store. Extremely satisfying experience. read more

Use AutoZone from time to time, they usually have the harder to find parts and their commercial crew is pretty good. Today I dealt with Juanita for the first time and she was absolutely awesome! Went above and beyond-- great representative, excellent customer service! read more

Went in twice to get a light swapped out first guy did try for quite some time but he said he didn't have the tools second guy said he can't do it cuz of company policy and told me I should just go home and watch a youtube video, sucks since I went to an autozone out in San Mateo and they were able to do it in 5 minutes read more

Sunny helped my boyfriend with a battery we needed for my sister's car. If you have any questions, request for Sunny, he's wonderful to work with. I wish there were more people like him in this business. Thanks Sunny! read more

I stopped at this AutoZone after my car had turned on the check engine light in the middle of trip and wouldn't go over 45mph and I had to make it back to Modesto that night. I believe their names were Eric and Preston, but they were the kindest souls. They did what they could to help me and because of them I was able to make it home, I appreciate them so much. read more

I had a problem with my wiper blade not working correctly. This was my first time to visit this Auto Zone location. Met with Sonny he was so help full had my problem fixed in 2 minutes. Thank you Sonny. read more

Way better than Orielly. Needed a battery replacement, and they did a good job. Nice young man replaced it for me and they took the old battery away. Also tested the starter and alternator. Good experience overall. read more

Ms. Shalini Kumar as the Store Manager was awesome in her overall knowledge and customer service. Will definitely come back to the store because of excellent customer service from her. read more

Management here is a joke, can't get anything done here. Came here with a dead battery still under warranty only to be told that they no longer make the battery. Instead of exchanging my battery for one of equal value they told me to go to a different store‍ Professionalism here is almost non-existent. read more

I would like to thank the young man who assisted my sister with her putting freon (sp?) in her Hyundai today in the extreme heat . We appreciate your help. We were cool once we left. Thank you!!! read more

Good store. Dont like how there is only one line for both parts and to make purchases. If your behind a bunch of people ordering and purchasing parts the wait to buy things can be long. Parking seemed in an awkward place with front door around a corner past a flooded wheelchair ramp. Service good once youve waited. read more

This place is the most helpful and friendly people always willing to help with anything ,Love that they will check my check engine light

Been here 3 to 4 times. The customer service is non existence... they have hired some of the laziest people that don't want to help at all. Showed up and asked them if they can replace my battery. There was no customers in the store and two people standing, doing nothing. Guy answered we are not replacing batteries due to shortage of staff. While they are doing nothing. Never coming back here. read more

Connor was an absolute delight to work with! Fantastic service, helped us quickly and make sure we were accommodated! Thank you so much we will be sure to come back! read more

Going to this Livermore Autozone late EVENING to get my battery replaced resulted in a broken coolant hose that led to overheating of my engine, resulting in permanent engine damage the NEXT MORNING which would cost me $4500+ to replace. This 2009 Toyota corolla could have last me another 5-8 years easily, but it was completely damaged. I called Autozone, and Shailini, the store manager, nicely asked me to file a claim with all the evidence/receipts/photos/diagnosis and quote by mechanic. She asked me to email her supervisor, John Correia. He never responded to my email, but eventually called me on the phone to rudely/unhelpfully say that they denied my claim because my car should have given me a warning about the overheating so that I should have known to stop driving it. He did not deny that they/Autozone broke the coolant hose, yet took no responsibility whatsoever. So, each time Autozone breaks something in your car, they rely on Toyota or the manufacturer to give you warnings while taking no responsibility for the unnecessary damage they caused. Even though I think this argument is weak and completely flawed, I asked them to at least compensate me for the $375 I had to pay for getting my car towed from the highway when it broke down. He declined. I have had terrible experiences in the past with Autozone, and will never go to any Autozone again. They provide terrible service as well as illogical/absurd explanations despite all evidence/documentation. (P.S. In the first place, I had to replace the battery because a San Jose Autozone put in a completely incorrect battery/wrong size, which led to my car not starting after a year or so, which also required me to get a tow.) read more

AutoZone Auto Parts - Autozone broke coolant hose while replacing battery. Caused PERMANENT DAMAGE to engine/car,took no responsibility/gave absurd explanation - Auto Parts & Supplies Near Me - Livermore, California

Gabi and crew were so amazing. Drove from Fremont to pick my daughter up from camp and my car wouldn't start. Got a jump, drove straight to AutoZone, they tested and confirmed it was the battery, and replaced it. I was back on the road in 20 minutes. Very pleased with the professionalism and customer service. read more

One of the better Autozones I've been to. They're always friendly and willing to go the extra mile to help. They also prepare pick up orders really quickly. 5 stars. read more

I went to autozone to have my battery checked and replaced. Hunter was very kind and was happy to assist me with my battery. He helped me find the best replacement battery and installed it within an hour. I recommend calling ahead to see if they had the staff to do these services. Hunter provided a great experience for me and I would go back again for other car needs. read more

I was installing some electrical on my Harley Davidson motorcycle, and had trouble reading the diagram, Brian I believe was his name helped me read the diagram, get the correct parts, and also told me in which order to install each thing. I am really grateful for knowledgeable and helpful employees in my local AutoZone. I recommend this location to anyone! read more

Every time we call for parts curl their phones always ring after heard they never bring their parts on time they always bring the wrong parts their service over there in the commercial areas is chetty and disrespectful their drivers earned announceable and don't know what they're doing half the time and then when I went in there in the retail side one day to ask for a transmission park they did have it you have an experienced sales associates and commercial need to step up the game when Carl's was there it the game was rolling and it was a good store then read more

While checking the oil on my 2018 Subaru Forester, I discovered the original equipment wiper blades were in tatters. They were both made of cheap plastic and poor rubber. Autozone has been my "go to" store since I moved to Livermore in 2012 and has never let me down. They didn't this time as well. I selected a pair of Bosch Edge wiper blades and the Store Associate, Teddy, checked them to see if the book was correct. It was. He offered to remove the old blades and install the new ones. I really appreciated the "go to" Service. This young man is a manager-to-be in my opinion. I should know having been a Computer Operations Manager, an Accounting manager and a Property manager before my retirement. Thanks again Teddy. read more

I accidentally damaged my dashboard and stripped the paint. I came in here looking for a solution. I asked one of the associates and he recommended vinyl paint. I went home and repaired my dashboard in no time. read more

In 2017 I purchased 2 Duralast batterys for 2 different vehicles taking an upsale because the rep told me the 5 year warranty was a direct replacement. Within the warranty period, one of the batteries went faulty. I went to exchange it and was told that it was only a 3 year warranty with a 2 year pro rate. Feeling I had been unfairly sold on how the warranty was presented, I called district office and John Corriera told me to go back and it would be exchanged. No problem then, but a couple of months later, the 2nd battery became faulty. Going through the same process again, I recontacted the district office only this time John refused the exchange and I got stuck paying almost full price for a new battery. At this point, with a couple of frustrating purchases at Autozone, I'll likely NEVER go back or recommend them to anyone. Bully for them because as a person who works at a gym and talking to at least 30 or more people a day, if they ask who I would recommend...................it wouldn't be Autozone. read more

Was in the neighborhood. It was great timing too, one of my headlamps went out. And had to stop by to get a replacement before I get pulled over for a fix-it ticket. You know how them damn cops are!!! Went it, got my stuff and left. Quick in and out. Now just got to install it myself. That's where I get down and dirty!!! Hee Hee!! read more

They say that "price match guaranteed" I bring an ad from O'Rileys since the price was lower there. First they tell me that they need to have this product in stock. So I had to call the store to confirm. If any of the stores had it in stock. Then they decide to tell me that it has to be a Livermore store. So now that i followed this weird price match guidelines. They decided to tell me that they can't really price match The most unprofessional store. I will be contacting the corporate store regarding this. They need to hire more professional staff, not a bunch uneducated crooks. read more

I spoke to Natalie regarding an alternator. She was extremely helpful and kind. She gave me lots of info on their refurbished/rebuilt alternators and the lifetime warranty; which ended up saving me about $300. I would definitely recommend this Auto Zone and speaking with Natalie. read more

They are too slow. I waited in line for a few minutes before going to Napa Auto Parts. They had no wait and I was out in no time. I bet I got my part before the 3-4 people in line in front of me at Auto Zone. read more

The employees here spend most of their time on the Phone in the Back... Just not real helpful most of the time. I always feel like I have to tell them which part I need instead of getting experienced advice. I go to Napa for that but Napa isn't open on Sunday and I usually put off my Saturday repair plans until Sunday..... It's not a parts store to go to if you need something that doesn't just pop into the dash.... read more

I had a wonderful experience at this AutoZone due to the hospitality of the sales associate Mitch, as well as his manager Kiley. I had bought a solution to use on my car, I needed a simple funnel just to make things cleaner and avoid making a mess. I found the perfect funnel, from what it looked like, it was only $0.99 When Mitch rang the item up, it read as $2.99 I suppose it was simply misplaced. Mitch quickly gave me the option to talk to his manager for me to see if they would honor it. With in a few seconds the manager Kiley was present at the cashier price changing the funnel and honoring it. They could have easily said "no," but instead it was honored there and then with no questions asked. Its employees like both Kiley and Mitch that make an experience at a typical shop that's all over the map more personable and pleasant. Thanks again, guys! read more

A shoutout to Greg at autozone, Thank you for helping my grama put her window washer fluid in today, it was really nice of you. Thank you again so much, it really helped her out! Happy holidays! read more

My husband went to Auto zone on many occasions and it seems the only thing they can't do right, is order the right part!!! We had to take back the brake pads that they ordered for us and they sent us all the way to Pleasanton to pick up some brake pads which (by the way didn't fit!) & they claimed​ those were the right ones and when we got to Pleasanton they told us that they sent then to Livermore!! Ugh!! I mean really!! Do you all think that we have nothing important in going in our lives!! This is the worst service I've ever seen!! If you have things going on in your life and your hoping to get your car fixed in a certain amount of time then DO NOT GO TO AUTO ZONE IN LIVERMORE!! read more

Thank you so much to Aaryn C. He was such a huge help! I had a broken light bulb and it was way harder to put on then most because I was in an accident and it sealed everything together... He spent a good 30 minutes helping us out so we wouldn't get pulled over again for no headlights.. WOOH! read more

AutoZone Auto Parts - Aaryn C. Helping us out! - Auto Parts & Supplies Near Me - Livermore, California

Love autozone for its cheep parts and normally friendly customer service but this autozone has the grumpiest older man I've ever meet. The next autozone is 10 miles away but to avoid this man I will gladly drive the extra distance. I always say if you don't like your job, change it. If your not customer friendly stay in the stock room or in the back. read more