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    Dublin Nissan

    4.0 (1k reviews)
    Open 7:00 am - 8:00 pm

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    The distinct indentation with rust forming at the exact spot. It's hard to believe this wasn't deliberate. Avoid this place at all costs.
    Justin F.

    DO NOT COME HERE FOR SERVICE! IT'S A SCAM. THEY WILL ADD USELESS SERVICES + ACTUALLY BREAK YOUR CAR. Negative stars. I visited this dealership for a tie rod recall and an oil change, but my experience has left me deeply disappointed and suspicious. During my visit, Zachary from the service team suggested I get a 20k-mile brake fluid change. Initially, I agreed, but after reconsidering, I backed out within five minutes. His attitude noticeably changed after I declined. After picking up my vehicle, I started hearing a high-pitched squealing noise coming from the driver-side tire. Naturally, I was concerned. Was there an issue with my brakes? The timing felt suspicious. Right after I declined the brake service, my car develops a weird noise? Not suspicious at all. I decided to take a look and removed my wheel to check the dust shield on the rotor. The shield was in excellent condition, except for a small, deliberate indentation hidden on the bottom side of the shield. Turns out the dust shield was rubbing against the rotor when I was driving, causing a high pitch squealing sound. It just so happens that there's signs of tinkering (rust at indentation point) on my otherwise perfect dust shield. It's clear this wasn't accidental. I called the dealership to address the issue, and they informed me there would be a $280 diagnostic fee unless it was proven to be their fault. I suspect their intent was to charge me for diagnostics, claim there's an issue with my brakes, and then upsell unnecessary services. Meaning $280 + a fake brake issue. This isn't the first time I've felt scammed here. On a previous visit, I came in for a warranty fix, and Zach claimed there was an issue with my rotor, which ended up costing me $800. Now I can't help but question if that repair was even necessary. To be honest, it was most likely fake. Furthermore I was quoted $80 for a fully synthetic oil change over the phone when making the appointment. I even confirmed this multiple times with the representative. Yet, when I arrived, Zach informed me it would cost $180. I thought I had a $40 coupon so I'd just eat the cost. Turns out it was expired. I'll take blame for my expired coupon, but are we oil changing a Porsche? It's a nissan. $180 for an oil change is crazy. The pattern is clear: they push for additional services, act annoyed when you decline, and possibly tamper with your vehicle to force you into returning. This is not only unethical but dangerous. I would strongly recommend avoiding this dealership. Their practices are scummy, and their pricing is exorbitant. Save yourself the headache and find a trustworthy service center.

    Mysti D.

    Had a phenomenal experience here! Sam A made it clear that customer experience was his top priority and he proved it when connecting with my 3 yr old, my antisocial husband, and my boomer dad with no hesitation just pure joy. That's hard to do hahaha. from snacks and entertainment to just truly getting to know us genuinely and naturally we really loved our experience. He was super knowledgeable which we really appreciated and was ready to walk us through each step and truly find the car that made our hearts sing. This was a rare dealership visit that I didn't hate and that I didn't have to be there all day fighting for the right deal. we left feeling so satisfied and with our sanity still intact haha. He took us to view the beautiful property of this dealership and it's gorgeous. it was cool to get introduced to the service staff and felt like we were solidifying a relationship not just a transaction. Love the new step of showing vehicle specific feature videos before you drive off! Our car was gonna have some cool new things and a video was way easier to understand it all and we could go back later and look at it. Highly recommend Sam A if you want an enjoyable experience with a great deal. We won't be going anywhere else moving forward that's for sure. nothing like the view back home after a great day

    expired coupon on 11/30/2024 for $329.95 and had the service without coupon at $499.95 on 12/05/2024 - wow!!! amazing!!!
    Kartika H.

    dropped my car for having brake service on 12/05/2024. i remembered that i got a coupon before but misplaced it somewhere. i had to change both axles: front and rear and the charge was $499.95 each axle - find the attached picture. service done and went back home. two days after service, i found my coupon and yes it just expired on 11/30/2024 but surprised me that the charge on coupon was $329.95 - find the attached picture. seriously with $170 difference per axle??? wow!!! i thought that after some years not having service here, they changed but i was wrong. not sure whose fault is it??? the company??? the manager??? the staff??? or the system??? will never have any service again here...

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    Page 1 of 26

    Dublin Nissan Reviews in Other Languages

    Ask the Community - Dublin Nissan

    I own a 2014 nissan Leaf. I stopped by at your dealership to get a quick charge. Is your on-site charger no longer free to nissan owners? I am being asked for a pin code and the screen says Chargion now

    Unfortunately, due to limited availability, the charger is only for customers actively using our service department.

    Don’t See Your Question? Ask Away!

    Review Highlights - Dublin Nissan

    Carlos took really good care of me and is very dependable, I even told guests to wait for him, he is that great!

    Mentioned in 59 reviews

    Read more highlights

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    My dealership told me my rear brakes needed to be replaced, but after receiving their estimate, I…read moredecided it would be wise to look for a better alternative. Yelp reviewers didn't disappoint. I called Rich to get an estimate, and his knowledge, professionalism, and fair pricing were enough to convince me to make the drive. Once I met Rich, he inspected both the front and rear brakes and explained that the front brakes were actually more worn than the rear--and that both truly needed replacement. Rich was very accommodating and respectful of my schedule, completing the work while I waited. He also took the time to show me the condition of the old brakes, rotors, and sensors and walked me through everything he found. His assessment was spot on. After finishing the job, he even showed me the new rotors and gave me recommendations on how to properly break in the new brakes. Rich provides the kind of excellent, personable customer service that is rare in many businesses today. In fact, this level of thorough, hands-on service is something I've never experienced at any dealership. I can highly recommend Performance Autowerk!

    Rich is a class act! Super honest, fair, and considerate…read more I have a BWM that's out of warranty and received an estimate for service from a local BMW dealer. The price was hefty and I decided to get estimates from BMW service specialists. Based on the super high ratings for Performance Autowerk, they were high on my list. When I reviewed the work that needed to be done, Rich suggested that I bring in my car so he could check it free of charge to make sure the work was needed and not being upsold. He provided a quick and very reasonable estimate. In the end, I decided to use another place because his shop is a long drive for me. But I would recommend him to anyone in the Dublin area.

    Precision Auto Repair

    Precision Auto Repair

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    Ken is extremely rude and treats you as if you are supposed to know everything already…read more I came all the way from stockton for 60K service because of the good reviews and he forced me to get a rental car even though i offered to wait in town while working from coffee shop. He claimed work will take more than a day. Upon drop off he did not warn me that i would need to pick up by 5 pm and return rental at that time also. He called me at 3:40 pm and i called him back once i could at 4 pm and he pretty much raised his voice at me to return the car asap as another client is waiting for it first thing in the morning. Like what do you expect me to do??? you did not even warn me i would bleed to return the car same day: i thought it was a 24hr thing . just awful very rude guy, thins he knows it all and treats you poorly if you are a woman.

    Hello... First of all, I have always gone to the Acura Dealership to have all my services done on…read moremy 2003 Acura TL s. I never could find an independent Auto Repair shop which I felt comfortable with. But because of the escalating repair costs at the Dealership, I researched Precision Auto Repair and its knowledge specifically with Honda and Acura Vehicles on Yelp. I spoke to Keven over the phone, and after conferring my concerns and the necessity for a number of issues to bring my vehicle up to service, Keven stated he would write up and estimate and send it via email. Later on in the day, I received a detailed report via email of all the issues that needed to be addressed. These coincided with most of the issues on my list with a few added. Pictures and estimated costs were included with this report. After going over the repairs with Kevin, I brought in my vehicle the next day. After several days, all the work was completed, and the price was very reasonable. I found their work to be extremely thorough, and I will for sure be using Precision Repair for all my future Acura needs in the future. Thanks, Kevin, for your knowledge and Professionalism!!!

    Old Town Auto Care - The sign that tries to excuse being late

    Old Town Auto Care

    (133 reviews)

    If I could give Old Town Auto Care zero stars, I would. Save your time, your money, and your…read moresanity, and take your vehicle anywhere else. In October, we paid a $1,600 deposit to have a rear differential replaced, followed by a final payment of $2,804.12 on November 25th. When we picked up the vehicle last week February 11, 2026 (yes they held our vehicle for months), it was still making the exact same noise as the day it was dropped off. We immediately did a ride-along with their own mechanic, who confirmed the issue was still present. Because they were entirely unable to fix the vehicle despite being paid in full, their mechanic explicitly stated that if we took it to another shop, Old Town Auto Care would refund the cost of the repair. We took the vehicle to a second, competent shop. They completely repaired it and confirmed that the rear differential did indeed need replacement, which was the exact work Old Town Auto Care charged us over $4,400 for but utterly failed to perform. We returned to Old Town Auto Care with undeniable proof: the new invoice, the actual old part, and a letter from the second shop. Despite their blatant failure to do the job and their own mechanic's verbal promise, management is now outright refusing to issue the promised partial refund of $1,900. I have included pictures of my credit card charges from Old Town Auto Care as well as the invoice form the different competent shop who confirmed and fixed the problem as proof. They will take your money, fail to fix your car, and then refuse to make it right even when presented with hard evidence of their incompetence. Do yourself a favor and avoid Old Town Auto Care at all costs.

    I really wanted to like this place and the nice woman at the front desk said they needed customers…read moreand I was excited to be a returning one. Called them when I needed an alignment at the last minute before a road trip. They said they could do it no problem so I took it in and was told it would probably be done around 5:00 which is their closing time. When I return to pick it up I was told that they couldn't get one of the eccentric bolts loose to adjust camber. By the time I got home I noticed that my steering wheel was a quarter turn off meaning it was turned sideways in order to drive straight. Then I look at my wheel which was pointing out at the top about an inch and in at the bottom an inch. I still had to leave for a road trip in the morning and like I said they were already closed when I picked it up. So I drove to Washington the next morning and by the time I got back from that trip a brand new tire was mostly ruined. Furthermore the suspension was making all kinds of clunking noises and I wasn't even sure if it was safe to drive on. So I called them told them exactly what happened with the steering wheel the clunking noises the wheel and you would think that they would be eager to correct the mistake for liability reasons if nothing else. But I was told they didn't have an opening until next week. So next week I go in on the day and time that she suggested and she said they were too busy today try coming in at the end of the week. I took it to a shop down the street that adjusted everything correctly had no issues doing it, corrected the steering wheel the clunking noise, and alignment itself all for half the price of what this place charged me. As far as I'm concerned they put my life in danger and we're too lazy or it was too late in the day for them to finish the job so they just said I had a seized bolt. If they want to buy me a new tire id be happy to take this down.

    Dublin Nissan - car_dealers - Updated June 2026

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