I've owned 5 Chrysler vehicles and love the brand. Took my Ram Truck in for an oil and tire…read morerotation. Work was completed in a timely manner. There was a misunderstanding over a 30k mile service maintenance recommendation. The issue was raised with the Group Manager who quickly called and corrected the issue. Mistakes can happen in business, it's how you handle them is what counts. My trust and confidence is restored and will be coming back for my vehicle service.

I spoke with Quinton on the phone and then we visited the lot and dealt with John…read more Clean lot. Friendly interactions. The vehicle we were looking for wasn't here. Visiting a lot of dealerships lately, even though we didn't do business with them this is one of the better ones.

Mauricio was an absolute dream to work with! I was so scared to buy a car by myself but Mauricio…read moremade the process sarmless! No slick talk no preasure just straightforward and honest! I really really appreciated that. I will recomend to everyone Mauricio is your guy. I will definitely be back when I'm ready to trade in for another car!

Update (1 4) 4/7/26: Issue resolved, but the process revealed areas that need improvement…read more While my initial experience involved multiple visits, ongoing noise concerns, and frustration around inconsistent diagnoses, I do want to acknowledge that the issue has now been resolved. The A/C compressor was ultimately identified as the source of the problem--something that should have been caught earlier given the number of prior inspections. It's also important to note that these issues began following a routine oil change at the dealership, which led to an oil leak involving the oil pan, oil filter, and drain plug. My vehicle had no prior issues before that service, so this was a significant concern. I want to recognize Jaime (Service Advisor) for his consistency, professionalism, and commitment to helping move things forward. I also want to highlight Ali, the lead technician, who ultimately identified and resolved the issue. Additionally, Lisa (Service Manager) kept her word in working to get my vehicle back to the condition it was originally designed to be in. She listened, acknowledged both the issue and my concerns, and made a clear effort to address the situation. That was appreciated. However, I do believe the Service Group Director and Director of Operations could have been more proactive once this situation was escalated, especially with corporate involvement. More direct communication and leadership at that stage would have made a difference. I also want to note that I requested goodwill consideration from Hyundai multiple times throughout this process and have not received any. Given that this issue began in early January and was not fully resolved until the final week of March, after multiple service visits and extended time without my vehicle, I believe goodwill consideration is warranted and should still be evaluated. I am relieved the issue is now resolved, but the process to get there should have been more efficient and consistent from the start. I hope this feedback helps improve both diagnostic accuracy and communication moving forward. I'm sharing this update to reflect both the resolution and the full experience so others have a complete and accurate picture. Update: Picked up my car on 3/18. Thought the issues were fixed. Since picking it up, the issues are still there. They never fixed my car that they messed up after the oil change. I will be reaching out to corporate about this issue at this point. I've been coming here since 2024 and never had any issues with them. However, this past December I got a oil change from them and it messed my car up. While driving my vehicle in February, the oil lamp came on (It means that I need a oil change). I did not understand why because my vehicle was not driven much due to several vacations taken from Dec to that date in Feb. I have a 2023 Sante Fe. Very good on gas and oil. I contacted Hyundai immediately and they had my car towed to them. They diagnosed the issue. They stated that when the outstanding change had been done, the oil pan was not properly placed back on which caused an oil leak. This issue caused then to have my car for 2 or 3 days. They never offered me a loaner nor rental. I had to stay home from work for all those days. Honestly, I did not ask them for one because I did not even know they offered them. I never had to receive either before. Fast forward, my wife begin to notice a rough noise (My car does not make any noises or gave any issues. I have always kept my maintenance up since 2022 when I first purchased it). So when this noise happened, I did not understand why. That noise came on when you automatically started the vehicle, at stop lights and at red lights. It is horrible. This lasted for 2 weeks until I was able to get time off from work. In the 2nd week, the ac/ heat until began to also make noises. This was ridiculous. I finally got off 3/12. Took my car in.. there is a new guy there (Service Advisor) that really listened to my issue and even sat in my car for some time to great what I was hearing. He was very empathic. Jamie (Service Advisor) also showed empathy. She was not happy to hear that there were more issues with my car after the oil change. I explained to get that i needed a vehicle this time around because I had an appointment the next day. They had no loaners, but she got me a rental via Enterprise. Jammie gets 5 stars from me each and every time!

I worked with Gus today with the trade in of my previous car and a purchase of a new car. This man…read morewent above and beyond with me today! Stayed late even though I told him we can finish tomorrow. He made it work! This man did not once complain about anything. While he was working with me, he was also working with 4 other sales and did not even make it seem like he was stressed. I also work in sales and I know how it can be juggling multiple sales at once and he kicked butt. Gus, I can not thank you and your team enough for making this work for me today. I am beyond grateful.

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

Got a dead on color match for my truck from Ben who was really helpful in getting me everything I…read moreneeded with some pro advice on product and techniques, came out perfect !!

I went to Nedd's for a really small project. I was looking for one can of custom mixed paint to…read morespray the center caps on my wheels so that they would match. The staff was really helpful, very pleasant and gave me the attention that one would expect with a much larger order. Bottom line, awesome product worked great, paint and clear is just fantastic and I wanted to shout out to the team working there. Thank you

Honest and efficient. Was told I needed new brake pads by Les Schwab during routine tire rotation…read morebut their quote was ridiculous. Called around and these guys had a great price and I could bring in same day. I brought the car in and he told me I didn't need new brake pads for a long time and actually called Les Schwab and spoke with them too. That's when I knew I would be a customer for life since I live in Martinez. It's hard to find honest people these days! I've brought my car back for several tuneups - oil change prices are also better than the local oil change locations. I also had my transmission replaced and eventually my brake pads replaced. They always finish the work on time and are really nice people. You do get a discount if you can pay in cash.

We brought our car here to be serviced and we were very happy with the quality of their work,…read moreresponse time, efficiency and thorough handling of answering our questions. We found this business to be trustworthy and extremely reliable. They provided us with the best customer service experience and we knew we paid for 100% top notch repair service. Thank you MTZ Auto! You have our family's business for life.

Absolutely terrible, I brought my car here a long time ago for a slipping tranny and Son swore it…read morewas fine so I took it to AAMCO and they said the tranny was so bad they were surprised I made it to them. My family member recently brought their car there despite me saying not to and now there are several new issues with her car. On top of the new issues Son filled her tires to 50 psi when it clearly states on the tire and the door it's only supposed to be at 35 psi. I think he's too overworked to really take his time to do a good job. Do yourself a favor and don't go here.

I had the best experience with Martinez Auto Tech. I needed to do general maintenance for my Subaru…read moreCrosstrek at 60,000 miles. I'd been putting it off because finding the right shop (quality service, fair prices, honest recommendations, and not condescending) is so daunting. I enlisted my Dad who owns a dealership in LA to help me find the right Bay Area auto shop. He took the task very seriously and talked to 5+ shops. When he spoke with Martinez Auto Tech, he could instantly tell they were knowledgeable and they gave feedback on what was and wan't necessary for 60,000 mile service. Their prices beat out other local shops as well. When I dropped the car off they were able to take care of everything in one day (spark plugs, oil change, CVT drain and fill, brake flush, rear and front trans axel fluid) for under $1,000. To top it off they were so kind and happy to answer questions along the way. I never felt uncomfortable, unlikely majority of shops I've been to solo as a woman. 5 days later, our VW Golf died and wouldn't restart. I had it towed to their shop while they were closed over the weekend. I called them Monday morning to see if they could figure out what was going on. They were so accommodating and happy to squeeze me in without an appointment. They figured out it was an issue with the alternator and had the car back and running before the day was over. They didn't even charge me for charging up the car since I had just done my Subaru service. I really appreciate a small, local business that values their customers. This was such an act of kindness that I won't forget. I'll never service my cars elsewhere as long as I live in this area and will always recommend them to anyone - especially if you aren't a car expert and need honest guidance and recommendations. Thank you so much Martinez Auto Tech!

I've been a customer for years and have never been disappointed. Great service and prices. They go…read moreabove and beyond. Highly recommend them.

Skilled repair is a vanishing art. The craftsmen at DeCarlo's have done high quality work on my…read moreToyota and Ford trucks and they charge a reasonable price. Terry always keeps his costumers in the loop and never does more than the service requested without calling and talking with the car owner. DeCarlo's is the only mechanic in Martinez that I will take my vehicle to.

I always have a great experience here, when I purchased a new roof rack for my Astro Van, I was so…read morehappy on the choice Jim helped me choose. I had to come back cause I needed a lock for the slider door, Zack helped me out and even helped me save some money on the lock I brought in to get installed. He sold me a whole new lock system for my van that I'm very happy with. Thanks again to Mobile Living.

Great folks no upsell highly recommend will determine quality of product…read moreOver the next few months