I'm a 27 y/o female without close family in the area to inspect/give advice on my car troubles. I…read moredon't know everything about cars and have been faced with people trying to rip me off before. After my car unexpectedly died over the weekend, I realized I was way overdue for a new battery, and initially thought to go to auto zone, but a friend said they'd overcharge me. So I went to this O'Reilly's because it was the closest to where I was that day. Dennis helped me find the battery I needed, gave me a discount through my company, and offered to install the battery. But it doesn't stop there. Upon taking my battery out he realized the issue was much more severe than I previously thought. My negative terminal had partially separated from the coils because it was so old (7+ years) and had been leaking a significant amount of battery acid...two inches of it to be exact was just sitting in the battery compartment. He could have sent me away, but he and Matt grabbed soda powder from the back and poured it all in the compartment to soak up the acid and then vacuumed it out. It took a significant amount of time that they didn't have to give me, but I was so incredibly grateful not just for Dennis's cleaning and installation of it but also taking the time to explain what was going on and what I should do in the future. They both were kind and did not talk down to me, as is common in the car-world to women, and this I almost appreciated more than anything. Matt even recommended a good mechanic to me who could take a good look at anything else that could have been affected. After Dennis was done soaking up and vacuuming up the acid, he installed the battery and sealed it with some grease, etc. I could not have had a better experience and will be driving out of my way (30+ minutes) from now on to visit this specific location next time I need something. These guys rock.

I am a 22 year old girl - i know nothing about my old fart car - all I know is I needed her to get…read moreme to work everyday. I know I have a bad oil leak and needed more break fluid, thanks to my dad walking me through those steps on how to figure out what my car needed. I went to auto zone - as it is the closest to my house and they just didn't want to help me, I brought in my used oil container and they sent me to O'reilly...where I was then met by Kent, he was gladly to help me and he did all the research to make sure I was getting the right oil, the right breaker fluid for my car. I will never make the mistake of going somewhere other than O'Reilly's again! Thank you Kent!

Kenneth was absolutely amazing. Took a look at my car and helped guide me towards the right coolant…read moreneeded + damn near diagnosed my engine leak. Super handy, very kind, went the extra mile for me. Good dude

Most NAPA stores give you a solid 4-5 star experience compared to the larger chain stores, Newberg…read morewas no exception. I was able to pick up my spark plugs and serpentine belt quickly, and they had it in stock, where their competitors in town had to special order it out of Portland. Prices were reasonable as well.

worked with him for awhile an seemed willing to help an finish what we discussed but then he just…read moredropped off the face of the earth an never made contact again to finish the work we had i thought agreed upon an paid cash for the work but never finished what we negociated. will never go back his word is no good

Outstanding shop with great service! Called in the morning to see if they could do a "pre-buy"…read moretruck inspection for me and they said to bring it on over. Andrew did a very detailed inspection, ran a complete diagnostic, went through everything, explained what he was looking at and what he was looking for. In the end the only things he found were fairly minor, which gave me complete confidence in purchasing the truck, not to mention some ammo to get the purchase price down a little. I would highly recommend anyone with a diesel to visit this shop, Andrew knows them inside and out and the service was very friendly!

Tip for the owner- make sure your front end and back end communicate. It's not great when a…read morecustomer calls in and the service guy says he can get you in within the hour, and then said customer drives out there only to be told they'd have to come back another day. But hey, I do appreciate yall being upfront about not valuing my business. I'll happily take it elsewhere.

Tire pressure light went on. Pulled in to Les Schwab, they filled the tires, made sure they were…read moresafe and I was on my way. So appreciate the quick, courteous service. Thank you.

These guys had the best customer service. They took care of my truck with a warranty issue from a…read moredifferent place and it runs great now. They kept me informed the entire time of what was happening and who they were also dealing with on the warranty etc. Great place and highly recommend.

This place is shady ,rude and overpriced! If u need work on your car keep looking! It's not worth…read moreyour hard earned cash to pay someone that don't respect you or your vehicle!

Hannah is a no pressure sales person. We had a very easy transaction from start to finish, and we…read morefeel satisfied with the purchase of a vehicle that hopefully will treat us well for years to come. Thank you, Armstrong Subaru 10 out of 10 would recommend.

Several months ago I brought my car in and told them what I needed done to it. The service writer…read moretold me I needed to take it to another shop, when I took it to another shop I got told the dealership could've done something to it. When I brought it back I was hopeful because I was told the service writer that helped me before is no longer employed there. However the replacement didn't do much of a better job. They did a horrible job listening to what I needed done to my car and acted like it was my fault.

Great people and great service, Erica was absolutely amazing very helpful straight forward and…read morehonest! Quality work! I will recommend to friends, and I will return as needed!

Very thankful to have found this shop! The team did a great job fixing my restomod. The staff was…read morefriendly and the mechanics really understand how to work with the modern system in a classic car (not easy to find!) - gated shifters, programming transmission and Holley Sniper EF1/2. The team was quick to identify the issues that another place overlooked and got the car running smoothly! Also great at communicating and reasonable in costs too. Would highly recommend.

I bought my daughter a car from Grove. We needed a car right away and found the perfect one. Sam…read morewas very helpful and nice! Their 3 month warranty was amazing. Everyone in the shop was very nice and they worked with us getting the car to perfect running order. Buying a used car is frustrating and Grove made it so much better. I will definitely recommend them and I'll definitely be back to buy another car from them in the future. Great customer service!

Wendi L. Vernonia, OR…read moreGMC Sierra 1500 Verified Customer Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4 10/06/2019 On site service center team We recently purchased a 2010 GMC Sierra. Check engine light came on and they gladly took it in to their shop and replaced the mass air flow sensor, only to have the light come on again before I left. Their lead mechanic let me go with him to drive it with their computer hooked up to the truck and was very helpful, kind, and knowledgeable. At that point, he recommended a new fuel pump, which they ordered that day. They installed the new fuel Pump and also found one of the spark plug wires was bad and grounding out as well. They replaced ALL of my plug wires as a courtesy! Not gonna lie, I was Leary about purchasing a vehicle here at first, but we are thoroughly pleased with the OUTSTANDING CUSTOMER SERVICE from their service center!!! The service shop manager and foreman are definitely going to help this place thrive! We would definitely purchase here again! Recommended