I was in there today, 5/20/26. Just looking for some AC juice. Everything was normal. Guy answered my question with a very reasonable answer. Then as im leaving he calls me back, accusing me of stealing. And i asked him if he thought i was stealing. Big fruity boy was like ooh i didnt know. It was so uncomfortable. My used up worn out work gloves made you sus.? What.? Cuz i have dreads.? Atleast the girl with the colored hair was a sweety pie. Autozone, do better. And he was slouching on the counter when i came in not one ounce of welcoming energy. read more

AutoZone Auto Parts - My used gloves i was accused of stealing. - Auto Parts & Supplies Near Me - Pacheco, California

Thank you Christopher and AutoZone for offering a free electrical system test, which gave me confidence of what exactly needed to be replaced vs. going to the dealership with an "open wallet". read more

I called Auto Zone at the Pacheco location. I spoke to Katie who i believe is the manager. I called to inquire about a job. She was quite rude & dismissive toward me. She said she was going through the applications & she would call me. I asked her if she needed to take down my name, but she would not. How is she going to call me if she doesn't know my name? Katie was quite rude & I do not wish to work with someone like her. I will look for employment elsewhere. Not the kind of atmosphere I wish to work in. read more

This place is warm and friendly. Stephen at this Autozone was awesome. Okay, let's face it changing wiper is typically no big deal to replace until you own a 2017 Toyota Tundra. Wiper blades are specific to this vehicle and are not easy to locate at many auto parts stores. Stephen went completely out of his way to find the right blade for my vehicle. I highly recommend this auto part store. read more

I have been to Auto Zone twice in the last month and both times Luc?Luz has helped me out. Great customer service and highly recommend this store. First with windshield wipers and today again with something else. This is for the Alhambra location but I could only find a Yelp page for the Pacheco location. Maybe you can get her the message that I really appreciated her help! I am a business owner in Martinez and really appreciate awesome service. Jim H read more

The store manager and on line order for pick up NEED to coordinate. This is my fourth order for pick up it's the same BS different days. It's say available for pick up next day. No confirmation saying it's out of stock, I have to call the store to find out it's not available. Geez, get it together AutoZone, here I come Advanced Auto and O'Reilly for my future needs. :-( read more

So, I need a smog on my little car and the oxygen sensor is bad. Saturday morning wanting to get it done Auto zone is open at 7:30. Nobody else is. Hubby went and they had the part and was looking at the tool needed to replace it.. Antonio and David were awesome. They loaned us the tool for the job. Loaned it!! Free of charge!! I do not have this tool I will probably never need ( or lets face it find in my garage) ever again! Car can be smogged!! They also had a bunch of different tools for loan! FREE! Way to go Zone!! Appreciate it! read more

My actuator in my front right side air conditioner stopped working out of the blue the other day. Thankfully I know some people who can get in there and figure it out for me and all I needed to do was bring the broken one down to AutoZone and get a new one. I ordered one to be in the next day. The process was super easy and they were pretty efficient. So I thought. They called me to tell me my part was in. Later, when I got off work I came down to pick it up and they couldn't find it. Ok? Well, now what? So they reordered it. I had to wait another day for them to order another one. When he called me to tell me it was in I made sure that he put my name on it and don't let anyone else touch it. He promised. After two days and some minor complications with the order I had it in my hot little hands. If I came here again to get something else Im going to make damn sure that they dont mess up the order. read more

This review is for the Martinez Store I went in and returned a bulb for my headlight for my car and purchased some windshield wipers.. one of the workers named Cody offered to put them on for me. He was so kind and helpful. Shout out to Cody for helping... you are awesome.!!!! read more

Anytime I go to an automotive store, I leave feeling belittled and feeling like an idiot. I know the basics about cars, but clearly not enough to do a lot of things myself. Today at this specific AutoZone, I left with a smile. I was greeted immediately by Hector. I told Hector I was having some issues and I wasn't a very good mechanic. I was expecting Hector to talk to me like everyone else at other stores have, but instead he did everything he could to help me figure out what was wrong with my car. We ran the diagnostics and he clearly and thoroughly explained everything to me like an equal. He didn't talk to me like I was stupid yet he broke it down for me easily. We figured out the part I needed and I replaced it at home. While I was taking off the clips from the trim and ended up breaking a couple. I went back to buy a couple of clips when I saw Hector helping another man who also didn't seem like he knew what he needed. Again, Hector spoke with him with respect and broke everything down really simply. As the men left, he smiled a very genuine smile and said to him "thank you!" You can tell between a fake thank you and a genuine one. This was definitely a genuine one. Hector once again said hi to me and asked if everything was okay having seeing me again. I told him everything was fine and I was just grabbing a few clips. I ended up speaking to a supervisor to give Hector the recognition he deserves, but before that I was watching the supervisor, Chad acting just like Hector with other customers and being incredibly helpful. There was another person there; a lady and I'm embarrassed I didn't catch her name, but she was as sweet as can be. This store in particular is doing something right. Nice, helpful employees, kind supervisors, and all around a very knowledge staff. If AutoZone corporate wants to make more money, they need to clone this exact store; specifically Hector. Hector is a man of the people for sure! I'll be coming back for ALL of my car needs! read more

It was my first battery change with Autozone. I normally go to the dealer for my maintenance. It was recommended by a body shop and gave it try. I was hesitant at first especially the guy at the counter told me that he is under training. He doesn't know how to navigate yet the counter machine. My only assurance is that I am sure that Autozone will live up to his name and will not let poor service happen. I watched as the same guy installed the battery... he cleaned the corrosion and start suggesting and proactive to services needed to be done. He is meticulous and concluded that he knew what he is doing when he is in front of the car more than a counter machine. read more

AutoZone Auto Parts - New Battery - Auto Parts & Supplies Near Me - Pacheco, California

Had to return an item and refund was having issues since method of payment was Apple Cash. The representative Karen Gonzalez went above and beyond to help assist the refund and handled it professionally. I am grateful for customer service like this! read more

Took a platinum series batter in for a test . employee suggested I leave it for a charge and retest ,I did , I came in 3 days later to pick up (had to go out of state for funeral) when I arrived to pick up they couldn't find my battery , employee got manager Javi and he said they're not responsible for battery left for over 24 hours then turned his back and walked away ,finally an employee found it , point being is Javi claimed if they lost it I was just out of luck (battery cost $200) , his attitude is not that if someone who should be management , there are too many options all within a mile for auto parts and they have now lost my business , read more

Really appreciated the assistance and guidance from Lemarius and the team at Autozone on Pacheco. Thanks guys!

I needed my car battery checked. I walked in and was helped immediately. Finding my battery was challenging. Jose was so helpful. He took the time to locate the battery, remove it and then install a new battery. It was also 102 degrees outside. He was so helpful and had a great attitude. Dealing with car issues is never fun and can be frustrating. Jose went the extra mile with his service. I will return to this AutoZone for my car needs. read more

I called 10 mins before pulling up (it's 630) to make sure my battery could be replaced. I think his name is "Jacob" said yeah it could be done. I pull up, the tall lady with short curly blonde hair says it can't be done cause it's only two people there. So I'm like I just called, she say who you talk to, I'm like it had to be him, he the only guy in here, he say he ain't say that...lie with the straightest face, like he rob people in his spare time. She talking about it must have been the guy that left at 6. Mind you it's now 633 and like I said I called 10mins before pulling up. I only been here 15 mins. Overall bad service. Would not recommend. read more

Great autozone they have everything you need in stock well most likely. I placed an online in store pick up order for rear brakes (roaters and pads) and was able to pick them up same day. read more

We have a commercial account with AZ & purchase parts on a monthly basis. First time we go to this branch and they treated our sales reps horribly. The store manager & the commercial debt manager ( Chad ) super horrible. Will not conduct business transactions at the location anymore. read more

I always go to Auto Zone - and here is yet another reason why: I purchased headlight bulbs for my car. I was able to get to the bulb(s) but I could not get the old bulb(s) out.... I went back to Auto Zone and Javier quickly replaced both bulbs for me. Javier was so pleasant.... Thank you Javier!! I will be back! read more

Every time I go into an auto zone the customer service is lacking. This one especially.

Jesus H Christ. Thought I'd give them a try again. Nope. Staff has this terrible rap Shit blaring behind the counter. They don't know a thing about auto parts at all. They don't give a rats ass about customer service. Ended up going to monument car parts down the street and they had good music, friendly knowledgeable staff and had everything I needed. read more

I came to Auto zone because I needed a new battery. Last time I was in for service at the dealer they said I needed a new battery. Of course it is not all being nice, they wanted to sell me a battery. Long story short, I bought a battery online at Auto Zone instead because I had gift cards. Unfortunately, I couldn't use the gift cards online. What I did was go to the store, pick up my purchase, return it, and then re-buy the battery. Javier, assistant parts manager helped me with my purchase and was cool about the whole thing. Plus, he installed my battery for me! I was a happy camper. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Pacheco, California

Dalton was the best! He was very knowledgeable and helpful. Our experience purchasing a battery from him was a pleasant experience. He installed the battery efficiently and took the old one away. If there's anything else we need for our vehicles we will be going back to this AutoZone for their excellent customer service. read more

Came here needing to get new windshield wipers, they got me some great ones at a great price and the young white dude even installed it for me hella quick! Def coming back here for my car needs read more

Bad Customer Service . This girl today working the front didn't even know where parts were and seems like wasn't not trained enough. On top of that she was very rude. read more

I came here to get help on something very little & the girl that works there was rude & didn't try to help me at all. I thought the workers were able to come out & just check what the part looks like that's it. That's all I asked for she just kept saying we don't do that. I even asked if someone else can help that will no she just kept saying No we don't do that. So I just left & went to oriellys. Which was way better & more helpful & very nice people there! read more

Great customer service Went in needed help with a ignition key And the guy took his time to help me out read more

Always my place to get motor parts, automotive fluids, etc. O'Rielly's can't match AutoZone for motor vehicle needs.

I reallllllllllllly HATE it when ppl lie to me. Especially to cover up something that is so small. You earn my business, money and loyalty when you just admit fault big or small as I always try to understand human error. I had someone drop off my camaro battery bc it was dead. I had a baby so I didn't start up my car for the longest time. These ppl here had my battery for 24 hours. I was in the area trying to multitask so I had someone help me drop it off. We decided to come back for it to make another appointment. I called the next morning and they said it takes 24 hours to charge? And it wasn't done yet. That it was a "slow charge" This is what I don't like- DO NOT LIE TO CUSTOMERS BC NOT ALL OF US ARE F***** DUMB. If the battery is still good- it takes 30 seconds for you to find out- if it's bad it may take up to two hours. Telling me that the "charge is so slow that it's still charging" is and it took almost 24 hours is a backhanded excuse basically calling me stupid. As if I haven't done this before. Piss me the hell off. Battery ended up dead anyway but I had to plan my day around this. My battery was 230 dollars - I bought a new one anyways just in case but I wouldn't put it pass these ppl here to just tell me it's dead bc they assume I'll return the new one or keep it for themselves. I'll never go to autozone again. Should have listened to others. (Eye roll read more

David the customer service associate was great. Answered all my questions. And took the time to install the battery on our vehicle. I went to O'Reilly and they tried to push me away saying " we dont have the staff to replace your battery. I need to return during the week" (The store was not busy) Im glad I came here and will continue to. Thanks for a great customer service experience. read more

This is my second time i've been here , first time for my headlights and this time for my A/C problem . each time Mr Alex helped me and he gave me good recommendation and advice to how can i keep my car healthy . He is awesome and very helpful . I really trust him. Thank you Alex read more

Alejandro saved our day! Friday night, One hour to closing and he came out to help me our burnt out light. With a long drive ahead he went ahead and changed my headlight and brake light! He was very knowledgeable and we appreciate his assistance. Overall Great customer service.. we left satisfied!! read more

I had a very good experience at this Auto Zone on Pacheco Blvd. They had what I wanted, and a better warranty on the battery than the ones offered at two other places I walked out of. Thank you! Attentive, clear speaking, friendly and knowledgeable. Unlike the two other places I left because of very poor manners, poor service, poor speaking and just a general zombie attitude. read more

They have a good selection and are open when some shops aren't. Good prices and good service.

My GMC Acadia needed a new battery. CJ went above and beyond to install it and saved me the $18 core fee. He was pleasant, courteous and very professional. I would highly recommend Pacheco Auto Zone and if you're lucky enough to have CJ help you, you are in very good hands. Thanks CJ!!! read more

Again, this guy (jeff) deserves props (maybe a raise). Went in today for a brake light bulb and he had a (seemingly new) woman working for him that was all over the place and didn't know what she was doing, he maintained patience with her while still making me feel like priority while I was in line. Talk about management skills!! He is fast and efficient as all hell. Good job Jeff, I only go to this auto zone because of you. The other auto zones have rude employees that don't know how to multi task let alone manage. But this one is lucky to have you. read more

Elias was very kind and helpful when installing my new battery. Very glad I came in, I'll definitely keep this place in mind for the future.

Let's say if I can leave No stars I would!!! This place is a mess I called to look for one part they transfer me twice tfinally get how that person who's name is Javier to give me the information needed then I called back and they claim they never leave even have the part didn't even understand what part I was looking for! I don't get it if you're going to say you have it you should have it and not lie when you call back but he never called or help that person it would like high school a few people talking to each other both in denial that they spoke to me!! Your better off trying any other place!!! Didn't even care to help me find part at another location!! Felt so helpless and no good Customer service!! read more

So my car was in terrible need of a new battery. I called around to get quotes and Auto Zone was the closest one to my limited budget. A technician checked to see if I really needed a new battery, soon enough, he confirmed my fear. That's okay, it happens, things new to be replaced sooner or later, I told myself. Now I can't change a battery, as far as I know About my car is that is white and SUV. Colton, who I believe is the manager, helped me out changing my battery today, figure out what model I drove and let me use a badass coupon I found online. 5 stars for being so helpful, attentive and bad ass! read more

I went in there with my daughter to get some windshield wiper fluid. No issues there easy to find as always and decently priced. The issue was when we checked out. The cashier made some rather sexist comments along the line that we were in the wrong store and the mall was down the street. I've been working on my own car since I was 16. I have been going to automotive shops for supplies for just as long and never in 15 years have I been told I was in the wrong store and that I belonged at the mall. And in front of my child! I let the cashier know politely that it's great that women can have more varied interests than the mall now a days. I will never return to this AutoZone. I will be taking my business elsewhere. read more