Sam here at Autozone was very helpful. Came in little worry came out satisfied customer. Guy was very patient and understanding. Thank you!! Came to get a battery for my 2010 Chevy HHR AMAZING read more

While traveling, I had my car battery start smoking and fearing an explosion, I called AAA battery service to come out to my location. They came out, but didn't carry the size battery needed for the car and suggested that I contact the nearest auto parts stores to find one that fit. This Autozone not only had the right battery, but helped me change out the bad one. Great customer service when I was in a tight spot! read more

Thank you Eddie for going above and beyond what I even asked. I entered the store not knowing anything and you explained what I needed and how to fix. Thank you for your service! read more

This Autozone is under new management. They make it their priority to give the best customer service they can. I appreciate their knowledge on parts and the employees go outside to help. read more

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Just needed some headlights and was going about my way. The employee by the first name Hurbert was being extremely rude and unprofessional. I was simply asking questions about specific headlights and the employee got bothered. Not only did he get bothered but walked away from me when at the register when I not once was rude to him. If he doesn't like dealing with people maybe he should look for a different career because apparently retail customer service is not for him. Frank the other gentlemen was able to answer my question like a real autozone employee should. Will not be coming back to this store. read more

Sheri is the boooomb!! She knows her stuff. I came in for ignition wires, conduit, bolts, wiring & tools using part #'s unknown but she found'em baby! Thank you Sheri. read more

Went in to order some break pads for my car. I was helped by Steven D. And may I say this is onne of the best experiences I've had. Very polite, helpful, and very good with customer service. Had a good laugh and very friendly. Not sure if he was the manager but give this guy a raise. Definitely coming back to this auto zone then the one closer to home. Experience made a difference. read more

Took my battery here which I bought here and the battery does not keep the charge they keep saying its good but dies a day later I changed the alternator still have problems then I left the battery overnight for charging went back to find out they never put on the charging station just bad attitudes bad service will not be coming back ever. Napa sounds good read more

AutoZone Auto Parts - Burned out on bad service - Auto Parts & Supplies Near Me - Rialto, California

If i could give it 0 stars I would extremely rude here. I asked for a new battery for my car & the lady was giving me attitude for no reason, I get that we all have bad days, but that doesn't mean to take it out on customers. Then she started charging me extra for things that she personally recommends without telling me ! I realized when the total popped up Then i bought ultralast ratchet & they told me it was lifetime warranty when i went to get another one & it was urgent for me to get another one they told me they couldn't do anything about it & they said my best bet would be mailing it to the autozone headquarters ?? overall this autozone has been by far the worst!!! read more

The engine oil flashed on my Cluster on my 08 lexus gs 350...thank god I stopped by and asked a representative by the name of Javier helped me select the oil suggested for my car and he was kind enough to put it in my car and explained the importance of car maintenance...he has great customer and I am glad he was helpful to assist me with selection. ..its people with great customer ser4vice that keeps me continue business....=) read more

Worst customer service wouldn't recommend this place. No more than 3 staff and all is at cashiers , asks for help and never receives none , idk who hires these type of people probably a rude and dumb like them. read more

Super nice employee helped my husband replace a headlamp in our Ford Fusion. It was a major pain in the butt but this employee was so patient. Both headlights work now. I feel safe again!! :) read more

Don't come to this auto zone they will put your battery to charge and mess up your whole battery and won't charge it's a american guy that left the charging ports on my battery and now my battery don't work won't recommend this place at all bad customer service ! read more

Provides excellent customer service, always friendly. I live closer to the new store however , choose to go to Baseline store due to service and knowledgeable staff. Store manager is awesome ! read more

Second time I had a run in with the kid at the parts counter. Poor customer service skills. Maybe he thinks that he's the God of the parts pusher, but I'm tired of his snide remarks. It's really aggravating doing business with someone with an attitude. I'm only giving two stars because the lady that works there is nice. read more

Very friendly staff. I have gone to this autozone a handful of times to buy and return parts this past week. They are very helpful. It can be a little of a wait to get help but that is because they have to look things up and sometimes call around to find your part. Be patient people. They want to make sure you get what you came for. read more

I was looking for as car squeegee and we couldn't find it. The nice young lady working there checked the back and her inventory and practically walked every aisle to help us find the last one she had. Other stores wouldn't have bothered and said "only what's on the shelf" read more

Needed a new battery, and employee Diego M. assisted me. He explained the battery was not under warranty anymore, but offered a new battery at a pro-rated price. Diego helped change my battery, which I'm not sure of all employees do this, but it was cool that he did. He's always been a big help on the previous trips I've made to this AutoZone. Always professional and knowledgeable. Thanks. read more

Horrible costumer service couldn't get any help and the older man that works there has a horrible attitude