A employee "Joe" is a joke. Lazy and unprofessional . Drove all the way down there because he told…read moreme he had the part in store. When I was there the part was no where to be found

These guys sold me a broken item and switched the receipt so I couldn't return it. What the hell is…read moregoing on in this unprofessional work place. The item they sold me which cost $100. The receipt they gave me was for something for $6. I only purchased the one item so why is the receipt have something on it that I didn't buy? SCAM!

I had a terrible experience here. The sales clerk that assisted me lied to my face about my…read morelifetime warranty on my alternator. He told me he could not honor my warranty because it was already replaced once. I proceeded, ok thank you for your time. I went to a different location and they didn't hesitate to honor my warranty. I will never set foot in this store again.

The customer service could improve. The two employees, Adrian and Hector, were playing some game…read moreon their other employee "Eric" but they used the customer to play this game not thinking that I would need to call and ask for a follow up on my part. Well my part didn't come in same day so my husband called to follow up and then they gave the run around because Adrian gave me the wrong name and Hector let him. They kept trying to excuse their behavior and lie about the whole thing. This is the worst experience I have ever had and I am a paying customer who didn't play with anyone but just wanted to order my part for my truck. Very disappointed and upset

I was excited about this place at first because of it's size. But I found that like most…read morebusinesses money comes before customer service. I ordered a timing belt kit and the below picture (the tensioner) came cracked which is the most expensive item in the kit. We had already installed most of the other parts from the kit so I ordered another tensioner from a different place and put it on. When I called Advanced they said come on down and we will give you credit for the item even though it was part was not part of the kit. The first time I went down there they said I had to talk to the person I talked to on the phone. The second time I drove down there he said he could do nothing about it. My main concern is they sold me a defective part yet I take the loss and not them. With all the auto shops around I know I will never set foot in that place again.

Eric helped me with my car battery issues, he went above and beyond. I bought the Die Hard power…read morepack and it works great to jump start my car. Very happy with the customer service I received here from Eric.

Matt, Adrian, Ezequiel, and Staysi helped us through the process of buying our first Mazda, and a…read morenew one at that. We found them very informative overall and are quite pleased with our purchase. At the end of the day we felt like we were shown respect and received a good deal, and I don't know what else one could ask for from a car dealer.

December 2025 i walked off with my new Mazda im officially part of the crew all thanks to Donna…read more Throughout the process she made evening every simple, fast, and was able to adjust multiple things to make sure i was more than happy driving off the lot! I would definitely recommend anyone to go in and ask for her when it's your time. Thank you Donna your the bestttt!

I came in for a new battery, and while the staff was friendly and helpful, the battery itself was…read moredefective. Pretty unfortunate that we had to install the new one, find out it was defective, then switch it back out (for the old one) and jump start the car again. It was also the only one of that battery they had in stock, so I eventually needed to go elsewhere. All in all, fairly frustrating--but not the staff's fault.

I came in for two simple things: to get the battery in my car key replaced and to have the rear…read morewiper changed -- both easy tasks if you have the right tools and basic knowledge. Unfortunately, neither one was done correctly. The battery in my key fob was installed wrong. When I pointed it out, the employee argued that my car's system must not be working -- even after I explained it was new and replaced less than a year ago. He then claimed the old battery was installed the same way. Unbelievable. Then, while trying to replace the rear wiper, he nearly broke the handle and admitted, "I don't know how to change it." There is more to it but I just went back and asked for my money back and left. To make it worse, the manager's attitude was just as bad -- completely dismissive and unhelpful. Very disappointing experience. You'd expect O'Reilly's to have trained staff who know the basics and treat customers respectfully --solving car issues accurate and well done!

Irvin Solis -- I don't usually write reviews, but this one is truly deserved…read more For a long time, renting a car worked perfectly for me--until everything suddenly fell apart. The car broke down, my income stopped, and financial pressure started building from every direction. I was close to losing everything and honestly didn't know how to get out of that situation. I tried everything--visited multiple dealerships, explored every option--but nothing worked. At my lowest point, I came across Irvin Solis's Facebook profile, and that changed everything. Irvin Solis went above and beyond to help me. What he did felt almost impossible given my situation. He treated me with respect, understood my circumstances, and found a real solution when no one else could. If you're struggling, feel stuck, or think no one can help--reach out to him. I'm truly grateful, and I can confidently say he can make a real difference.

Disaster! Dangerously incompetent. Dishonest dealer, bordering on scammers. Avoid this dealership…read more We were casually shopping for an EV, Woodland BZ. Salesman named Frankie came to help us. I got his card so when we returned I asked for him. First they had no idea who he was. Over the next couple of days he kept contacting me "sweetening the deal" with hooks etc. Just to let you know the Toyota Woodland BZ and the Subaru Trail seeker are the same car made in same factory. But the Toyota version is at least $5000 more plus this dealership piled on useless garbage no one would have any use for to jack up the price. They took a car that is essentially 40K and added 10k worth of crap. I avoided the salesman but he was persistent, I told him I needed to trade my car. They would give me nothing for it. So I sold it myself. At that point I made sure of what the deal was because I knew I would have NO CAR!!! I wrote it out exactly as he had stated. I don't think this guy is actually a salesman. There was no proposal, contract etc. VERY VERY scammy. He told me to come in. They had the car already. "I'm gonna washing it for you.". I just needed to sign the contract and they also put the financing together, which did hard hit on my credit report by the way. To make a long story short or at least shorter I got there and the whole thing was a scam. When he finally got to writing it up, it was $10,000 more. He was incredulous that I was angry. The whole dealership is extremely incompetent and nasty bordering on criminality. The Subaru dealership is right across the street. Instead of 40 slick incompetent salesman walking around they have four helpful, friendly honest people. They explained to me that they are a no commission dealership. What a difference. Subaru is a great car. Toyota is probably equivalent, but I will tell you this I will never buy a Toyota in my life. I have had two Subaru and they've all been wonderful. We bought the same car $10,000 less extremely positive experience wonderful people I will shop at Spreen dealerships in the future.

Came here from a recommendation of a neighbor because the other chain auto parts store just doesn't…read morereally cater to the older cars. I needed exact fit wheel studs for my 67 Chevy and low and behold they had them in stock at a fair price. This is still one of the good old time Mom and Pop Auto Parts Store. Yes I'll definitely be shopping here in the future. :) :)

If you have hard to find parts, these are your guys. They are very known too. They had parts for my…read more'07 Pontiac G6

We had a welcoming experience. First time owner. They answered all our questions in very polite…read moremanner. Kiddo's .....to Daniel M...I was nervous at first. It all work out! God-speed Thank you to Daniel M and Samantha Lopez for the communication skills! Awesomeness!

I was referred to Spreen Subaru through the Costco Auto Program. I hate going to the dealership as…read moreI've never had a positive experience at one. Clay, the sales rep, was already texting me before the appointment and put me at ease when I was worried about my credit score. I arrived early and Clay was happy and ready to go. Think of him like Ted Lasso but car salesman instead of football coach. Lol He was incredibly patient and kind. He is new to this dealership but I think he's doing a superb job. Whatever questions you have, if he doesn't know, he will find out. Which I actually prefer! I don't need some person talking circles around me and being super pushy. I don't enjoy that kind of yapping. We shared many laughs and it didn't feel rigid and forced. This is my most positive car buying experience yet and I am grateful. We had to wait a bit for the car to charge so that would be my only gripe but that doesn't take away from the amazing customer service. Clay made sure we had snacks and water while we waited. I believe Suzan was the finance manager and she was awesome. Super chill and transparent and didn't make me feel uncomfortable or pressured to get anything additional. Thank you Clay and Suzan! We will definitely be back if we ever need another car and I will tell all of my 2 friends about Spreen Subaru! We saw a Ted Lasso commercial today and my husband and I laughed and said there is Clay! We will always think fondly of him and I must say I never expected to say that about a sales person.