Will keep coming back, fair prices, great service, and no immediate and unnecessary upsells. highly…read morerecommend!

This is hands down the best auto shop I've ever taken a vehicle to. I'm a real customer, not a…read morebot--just genuinely impressed. I had an 8:00 AM appointment for A/C service and needed the car back as early as possible. They had it done well before lunch. Even though I came in for A/C, they did a full diagnostic and pointed out a few things to keep an eye on--but didn't try to upsell me at all, which I really appreciated. The guy at the front desk (I think his name was Bobby) was great--super friendly and easy to work with, which made the whole experience even better. It's also an employee-owned shop, and you can tell they actually care about doing solid, honest work. I'll absolutely keep bringing my vehicles here and would recommend them to anyone.

LADIES - PLEASE BE CAUTIOUS…read more I came in because my brakes sounded like rocks were living in there rent-free. I was told I needed all new brakes and rotors. Cool. Safety first. I paid nearly $2,000 for what I was assured were "premium, high-quality" parts. Premium where??? Less than a month later, my brakes started squealing like I was driving a city bus from 1987. I gave it grace. "Maybe new brakes squeak during break-in." Six months later? Still screaming. So I bring it back. And I'm told I just need to "use my brakes more." Sir. I live in America. I use my brakes every single day. That is literally how driving works. Fast forward ONE YEAR!!!! and the squeal is now louder than my patience. For $2,000, I did not expect: * A recurring soundtrack * A masterclass in being dismissed * Or an explanation that makes less sense than the original problem If you are a woman walking into this shop alone, please ask questions. Get a second opinion. Bring ya mans. Bring Google. Because I paid for premium brakes and got a year-long audition for a horror film sound effect instead. Extremely disappointed. Would not recommend.

Avoid Greg's Japanese auto unless you want to get ripped off and over charged. Expensive, Poor…read moreservice, and poor quality.

I recently replaced 2 catalytic converters which were stolen off my Toyota Tundra & I'm very happy…read morethat I chose Do Rite for the job. Dan Wilson was extremely helpful, gave me a competitive estimate & completed the repair the next day, as promised. I would highly recommend this auto shop for their excellent customer service & value received. I plan to use them for future repairs.

Have had several repairs and the installation of a catalytic converter shield. All have gone well…read moreand I feel like I was treated fairly and given a fair price. I've never been offered any suspicious extra services that some places try and have even been told when a service wasn't needed. Also they have noticed small things while doing a repair and fixed them with no extra charge. Very happy with their work, ethics, timeliness, and prices.

Just had my VW Golf serviced here. All I can say is -- wow!!…read moreThey have really upped their game since the last time I was there. Adam was super helpful and professional and made sure I was satisfied with the work.

Alan Z, sales manager reaches out and makes my daughter an unsolicited offer for her car, which he…read morepursues again a week later. As we're 50 miles from their shop, we send the serial number and ask him to check CarFax and validate his offer, which he does. We could not have been more explicit or thorough. We got there at opening at 10am as he requested. He was late and told us he has 4 things going on, and we'll need to wait. 45 minutes later he tells us his "assistant" misinterpreted the mileage and they couldn't pay us anything close to what he offered. The mileage was clearly stated in the ad, and the CarFax shows the same detail. If you know anything about the car business, this is standard unethical, sleazy business practice that is very intentional. It's bait and switch to take advantage of people. He didn't apologize, and he didn't try to make it right. In fact, he acted like he was the customer. Collectively, we spent 8 hours and 180 miles on this waste of time. If this is what the Harnish family business is all about, then there's some serious issues starting at the top. On principle alone, I would not do business with these folks.

Five Stars - Cascade Auto Enumclaw By Jason Law - Street Law…read moreDriving School Greg and the team at Cascade Auto have always had our back. As a driving school owner, safety isn't just a priority--it's the whole mission. That's why I trust Greg. He doesn't cut corners. He cares deeply about doing the job right and making sure every car on the road--especially the ones driven by new teen drivers--is safe and ready. Whether it's a quick check-up or a full inspection, Cascade Auto is where I send families. Greg brings that calm, old-school mechanic energy--like a safety-focused grandpa who really wants the best for you and your kids. If you're in Enumclaw and want peace of mind before handing your teen the keys, this is the place. Thanks for everything, Greg. You make Enumclaw safer, one car at a time.

I can't put in words how happy we are with the work Cascade Automotive performed on our car. They…read moredid a complete engine R&R and their attention to detail, communication throughout the process was great. I would recommend Cascade Automotive for anyone looking for a fair shop that does good work. Go see Greg and his crew they will not disappoint.

I brought my car in for a brake inspection and wheel alignment, and unfortunately, I had a very…read moredisappointing experience. While my car was at the shop, one of the employees came out and told me they had broken one of my lug studs. He initially said it would cost $90 to fix. When I asked why I was being charged for something that happened while the car was in their care, I was told it was likely because a previous mechanic had overtightened it. That explanation did not make sense to me because I had personally torqued the lug nuts to 80 ft-lbs with a torque wrench before bringing the car in. The vehicle had also been parked in my garage for several months and was in proper condition when I brought it to the shop. A few minutes later, the manager came out and said the repair would actually cost around $400 because additional work would be needed. That sudden change from $90 to $400 was very frustrating and made the situation even worse. This is also not my first issue with this location. In the past, I brought my truck in to replace a TPMS sensor on the left rear wheel, but the sensor was replaced on the right rear wheel instead. Overall, I was disappointed with the service, communication, and accountability. Based on my experience, I would not recommend this shop.

I highly recommend this company, I have nothing but the best customer service. They always take…read morecare of whatever I need. I usually go in without an appointment , so I appreciate them taking me every time and don't mind waiting. Thank you all for your help! Tammy Y. T.

Super fast service and super satisfied customer…read more I took in my 2006 WRX wagon on a Saturday afternoon for the shop to delete some CEL codes after removing the secondary air system. I completed the delete on a random Saturday, called the shop 15 minutes later to see when was a good time to come by. I forget who I spoke to, but the dude was crazy cool on the phone and told me to come by anytime today. When I walked in, I was greeted, handed the keys, codes were taken care of almost immediately. No joke, I was in and out no more than 15 minutes. Price charge was a breeze too. Super fast, super satisfied Regie

I came across Infront automotive from a old subaru forum online and trusted that they still might…read morebe a top shop to take your subies in that was my mistake as I should have listened to recent and most current word on the street about this shop from the autocross community around the seattle area as they will all tell you the quality of this establishment has went DOWNHILL since the last few years and now they are just focused on getting the most money from customers as possible without ensuring customer satisfaction. I brought my brand new STI here to get suspension mods installed pretty much whole suspension overhaul to turn it into autocross setup. I went with the owner (John) recommendations for the parts including sway bars, anti-lift kit, springs, shocks, camber bolts, custom alignment etc. and was left majorly disappointed as after all these mods. John comes across as very knowledgeable and experienced but what overshadows these qualities are his arrogance. greed, and old-school car salesman like pompous attitude, he was very persuasive, so it was partly my fault for being a new naive turbo Subaru car owner I agreed with what he recommended and went with his word without doing own research but now after learning from being in the car community for a year I now realize how much of an amazing job he did of ripping me off and taking advantage of my lack of knowledge in this area. Please stay away from this shop if you care at all about your car or modifications. In a nutshell after all these modifications and dropping lots of money here I had a issue with my camber as i was promised max camber and i purchased all the parts and was assured i would easily get -3 camber if I purchased these parts from this shop and got them installed there and when i picked up my car i was told they could only get -1.3 or something and i was like okay let me try it out see how it rides after a couple days i called and said i need more camber as the cornering grip was worse than before, the owner/manager Jan proceeds to tell me if i need that extra camber i need to pay for another alignment AND this was less than a week after i picked up my car was told i can 100% get a certain number of alignment, was not given that number and was told i had to pay again if i wanted any more adjustment to the alignment and also had to wait 3 weeks since they are booked. Mind you that was just one of the issues and this guy then had the AUDACITY to recommend that I buy EVEN MORE parts and installation services from him that that that will help solve this issue on a BRAND NEW CAR. That was when I came to my senses and realized all the owner Jan really cares about is his profit and his bottom line and screw customer satisfaction. I learned my lesson as I was a eager and excited naïve new sports car owner who trusted a post from YEARS ago on a Subaru forum as opposed to listening to current "word on the street" about this selfish greedy money hungry shop! There is a reason this shop has a bad rep among car enthusiasts who care about their rides, don't believe me ask anyone around the area they will say this place has gone downhill from what it used to be several years ago I only wish I had met the people that advised me to stay away from here sooner before I dropped thousands on unneeded parts/services and on top of that having to listen to this conceded owner and his know it all attitude! I hope I can find a shop that will meet expectations in the future. This is what he writes to me in response when I contacted him "However, as we are over 12 months since that install I cannot help you on new parts defects or install labor as their warranties have expired. In any case, I hope you can find a shop you feel will meet your expectations in the future. JohnJohn"

Unrivaled Legendary Service! 5 Stars is Not Enough!We have been using Torklift Central for a few…read moreyears for our trailer, and their service and customer care have always been incredible. But what they did for me recently went so far above and beyond, it felt like old-school 1950s legendary integrity--the kind of human decency you just don't see with companies anymore.While working a temporary job out of state, I had to run back to Washington with my trailer. During the trip, I missed a wide turn and completely bent my trailer axle. It was 4:05 PM on a Friday, and I was scheduled to haul it back out of state the very next morning. Frantic, I called Torklift, and they told me to come right in. Getting caught up in rush-hour traffic, I called back to tell them I'd be four minutes late--which was after closing time. Instead of locking up, they told me they would wait. Nobody does that anymore.When I arrived, DJ and Keegan moved mountains to help me. Initially, they were completely booked out for a week. I was beside myself with stress because I absolutely had to be back at my new job Monday morning. DJ and Keegan were incredibly kind, empathetic, and understanding. They managed to squeeze me into the schedule for first thing Monday morning.I arrived Monday at opening and waited. We were all at the mercy of the parts delivery team, which didn't drop off the components until mid-day. The absolute second those parts arrived, Foreman Brandon and his mechanic Chris raced to work, thrashing to fix my trailer as fast as humanly possible. Senior Foreman "Eagle-eye" Johnny masterfully coordinated every single step of the workflow, flawlessly running the shop and managing multiple other clients at the same time. The entire team rallied together, going completely out of their way to get me back on the road. Because of their absolute tenacity, I was able to roll out of there a few minutes before closing that same day.I could never truly repay this team for their immense kindness. They didn't just operate as a business; they showed up as a team of genuinely good human beings trying to help out another person in a bind. They treated me like royalty. Torklift Central has a customer for life, and if you want top-notch work paired with unmatched integrity, this is the only place to go!

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com