Always been great for my 1990 Volvo 240 auto parts ! They can order your part too ! Very nice…read moreservice too!

This is by far the worst O'Reilly's in South OC. I've been a few times and the customer service was…read morereally bad, but it was convenient so dealing with a few rude employees didn't bother me too much. However a friend and I were at the store to purchased a $450 machine we needed to fix his vehicle on evening. It was priced for $450 at the store, but we noticed all the other auto parts retail stores had it selling for $399. We asked the cashier if they do price adjustments, and he said "sure let me get the manager". Out comes the worst retail (I believe the "assistant manager") I've ever encountered in my 46 years of life! His name was "Maximus". Right from the start he was rude and difficult to work with. After dealing with his rudeness I asked him if I could show him the prices at the other stores. I showed him screen shots I had taken before we arrived. Of course he needed to see the actual websites. Unfortunately, I had no cell reception in their store or the parking lot, and neither did my friend. I finally asked him " You have a computer right in front of you. Do you mind looking on your computer?". He huffed and puffed but eventually said he tried, but his "system was stuck in a different country or time zone", and he was unable to access the correct retail websites. Something that made no sense. I even asked him if we can briefly use the Wi-Fi code on our phones to show him and he said "no". After dealing with his attitude for probably 15 minutes, I finally asked him " What's your problem Maximus? Is there a reason why you're acting out?", his response was "If you were just in the back, trying to clean the bathrooms you would be acting the same way I am!". I was pretty shocked to hear him admit that was his reason for treating us the customers badly. I told him, I'm a 46-year-old executive now, after starting in retail you hey I cleaned plenty of bathrooms early in my career and it did it with a smile, even more I surely never took it out on customers or other employees". I told him that the world doesn't work the way he does and I was very surprised that he wasn't any type of management role. Even these days! We ended up purchasing the part for the full $450, and we turned it a day later as we found it for $399 a few miles down at another auto parts store. Maximus doesn't realize that we are both very high spending customers, and neither of us will be back to the store and every friend we have won't be back either. Do you think Maximus cares? Not at all. However, O'Reilly should. Maximus is doing way more damage to your business than you can imagine.

Excellent service always taking care of me when I need something. Very helpful they did install a…read morebattery and change my wiper blades I'm very thankful.

My car window is so dirty so we stopped in for some car washing products. Everyone is so friendly…read moreand helpful. The store is much bigger inside. It looks small from the outside. It's like Home Depot for automotive supplies. A+++

WHO DOES THIS???? I recently went in to get a new battery. I was apprehensive to turn my car off in…read morecase they didn't have the right battery. I called the store and immediately this man named JOSE said not to worry and that he would come out to check my car. He came right out and was so kind and understanding. Said they did have the right battery and that he would install it. When he went to take out the old battery it was melded together to the terminal with corrosion. Jose took 30 MINUTES OR MORE to work on getting the terminal off. He even went back in and got some Wd40 to continue trying to get it off. He worked and worked and worked. He never gave up or suggested he couldn't do it. He did all of this while wearing his pristine grey Auto Zone long sleeve shirt and didn't get a single stain on it! I was so impressed not only with Jose's work ethic, but also by his cheerful attitude and the fact that he simply was determined to help me and not leave me or my car stranded without a battery. I am SO appreciative of Jose. This Auto Zone is kinda located in a basement area in San Clemente, so it might be easy to miss. But I will search it out again and again simply because of your employee, Jose! I did ask Jose who his boss was and wanted to make sure this message gets to Joe Peckett. Joe- you have a STELLAR employee at Shop #3301. Professional, kind, dedicated, and A+ human. Well done! ~ Mary

The staff here is so incredibly nice!! I have stopped in for small things like a FoB battery…read morereplacement and they still treat you so well. Jose helped me most recently and was awesome. Highly, highly recommend!!

For a relatively small auto parts store orange engine manages to keep a large selection of parts…read moreand accessories on hand for sale. My boat is in a slip in Dana Point harbor. I needed a switch for the raw water wash down pump. West Marine didn't have it in stock. Orange engine had what I needed.

Great customer service! Always helpful and always have my parts. Good selection of parts and…read moresupplies.

Great price and product. It took longer than expected but I was told they are short staffread more

Worst experience and worst service Iv experienced in a long time. Dropped my wife's car off to…read morepatch a nail, was told it was going to be 3 hours, we showed up 4 hours later and it still wasn't ready. We were told to come back in an hour, we came back an hour later and it still wasn't ready. we were told 10 more min. That 10 minutes turned into ANOTHER hour and the car still isn't ready as a wrote this review. When we asked what was taking so long were told "you should have made an appointment". Slap in the face. what we should have done is gone to Tucker tire, we would have been in n out in 30 minutes. This place is trash, never again.

My last review was due to the previous owner and manager who were not servicing their customers…read morehonestly, now I have to update to my review, this place is now under new management, the new owner is Nolan, just took over the store, I can tell you he is very impressive in knowledge and honesty, just took my S430 and he was too honest not to work on the car and he referred me to one who can, even after I asked to try to do the work himself but he said "I can't guarantee the results so I will refer you to some one who can" This is very unique in this business so I am highly recommending this store thank you Nolan for your service and honesty. I will definitely send all Mr cars and friends cars to his shop, best of luck

Just wanted to say Awsom work, again at aamco, Dave Bell the new manager!! And Andrew , and All the…read moremechanics, EXCELLENT JOB !!! I had my transmission rebuilt, they did Awsom!! Nothing but the Best from this aamco!!! Great job guys!!! Thank you All!!! Laurie

Bill and his team are all First Class! Excellent in all areas and so, so honest. They live and…read morepractice with great integrity and skill/knowledge. I give them my highest recommendation and will always be taking our vehicles to him as the need for any repairs or maintenance is needed.

I took my car here after going to a few places that sounded like they were lying about what was…read morewrong with it. I asked him to check everything in the steering, because it was shaking a little at highway speeds, other shops quoted thousands for the rack and pinion/driveshaft. Turns out all he had to do was rotate the back tires to the front. He only charged $50 and even taught me about what I asked. Really happy that I went here and I think that shows a lot about his character.