I take my car for regular maintenance to this location and it is always done quickly and for a good…read moreprice. Bonus points for having massage chairs and snacks in the waiting room! I dont mind waiting when I can get a massage lol. The staff is really informative and not pushy which I appreciate.

Argie and the staff here are truly a gem. Honesty, integrity and service are at the forefront of…read morethis establishment.

Tim was a very helpful and efficient staff member. He helped me find everything I needed and went…read moreout of his way to make sure I got the best product for my vehicle. I appreciate his enthusiasm and help.

We walked in knowing that we needed two batteries for our Jeep. Our associate Kiana went above and…read morebeyond to make sure that we got what we needed. She was very knowledgeable and her customer service was impeccable! Thanks for a great experience Kiana!

Best shop in the Jacksonville area. The entire team is spot on and extremely helpful. They support…read morethe military with a full extent possible and do outstanding work. I would not choose any other shop in Florida fix your issue and they can do more then exhaust. S&S is the BEST!!!! A++++

worse then worse thief artist, 700$ for small oil leak did not even improve, Ian the ghost owner…read morealways hiding afraid to face customers and get soaked with saliva, after replacing a plug 2nd visit said plug was loose hahahahah four visit zero result imagine the wait and trouble with transportation uber around just don't see how this can be legal I should take this morons to court but enough waist time. Mr. Anthony wish you a life full of Anthony's see how Miserable it is

I received AMAZING customer support from Lexi (my sales representative) & Kimberlynn (assistant…read moremanager). These two techs really went above and beyond to help me resolve my odd battery issue I was having. I originally bought my DieHard AGM battery from a store here in Jacksonville over two years ago. I remembered having to come to this distributors warehouse in order to pickup the battery and have it installed. However locating my original transaction proved to be taxing and difficult. In steps the dream team. Whenever you get good service it really sticks out. After all was said and done I walked out with good knowledge and a strong replacement battery for my F150. I will continue to buy parts for my vehicles from this company at this location. **public service announcement ** ALWAYS test your new battery purchase prior to having it installed in your vehicle. The date on the battery doesn't mean it's GOOD to GO. ALSO... don't mess with Lexi...she's STRONG! I saw her lift 4 different batteries to test them before replacing my bad one!

I was in a bind after procrastinating buying a new battery for weeks. I knew it was on its last…read moreleg. I went in without any research whatsoever or a clue about the type of battery I needed. Caleb was wonderful. We briefly talked about what was on hand, the prices and the warrantees. So relieved he didn't judge my ignorance. (I really try to not be a stereotype of a woman but I always fail miserably) I picked the longest warrantee. I also needed windshield wipers. He asked my budget and I replied that I didn't have one. He picked a set out himself that was decently priced. Caleb installed everything for me within minutes and I was very appreciative. Fast forward two weeks later and the car is totaled. (Told you how miserably I fail). I needed a copy of the receipt since the battery was brand new and I want some kind of return on my investment through my insurance. I called the store and I'm not sure who picked up but two guys were super helpful on the phone trying to find my transaction by phone number, name, item price...any information I had to track down the purchase. They printed it for me and later I came in person to pick it up. Will definitely return for great service!!!

I worked with Matt Stephens for a new CX-5 and I am impressed by his transparency and friendly…read moreservice. It is pleasant expereince.

First of all, Devyn was great as a salesman. But his finance managers pulling the strings are jerk…read moreoffs. Thomas and Jeremy did what typical finance managers do. They pressure you and gaslight you. They loved that our toddler came with us to distract us from all of their fees and things on the first day. They verbally told us things that were in accurate. One of them was confirmed by Mazda Financial themselves to be inaccurate. One of those things was that lease wear and tear covers over mileage, when it does NOT. We had the lease wear and tear on the CX5 we were turning in and still somehow owed over $1k in "upside down" equity. So what was lease wear and tear for? Their behind the scenes fees are ridiculous and when we first asked for the breakdown to be explained, they were condescending. "That's what the itemization is for" as if their itemization isn't the most blasphemous breakdown. They hassled us to come back and have a different finance manager (Jeremy), who was equally, if not MORE pushy and rude than Thomas, who by the way invited himself to the meeting with the other finance manager. He asked to sit through the meeting and foolishly, we let him. That idiot was randomly chiming in from the back like "don't worry, I got this boss". A lot of gaslighting. When we told them we wanted to unwind the revised contract that they sent us to sign in order to buy out her CX5, they got mad, said they probably sold the CX5 already and that they'd be right back. Then the GSM told him to come back in and basically tell us to F off and they were submitting the original deal. We told them from the beginning we wanted a car that was $100 less than what they put her payments at. When we expressed that, they didn't care. Instead, they pushed the deal through. I walked the lot and did not see the CX-5. So my guess is that they likely hid the car because they were worried that we may try to buy it back out. This dealership's lack of integrity and practices are horrendous and that's sad because not even Hodges Mazda was that bad. We will be reporting this deal.

I've been to three different Lexus dealership and this by far is the best one! They offer a…read morecomplimentary in house cafe which serves breakfast and lunch. It's so nice for guest who waits with their car. The other thing that stands out is the wash and vacuum service. It's standard for all Lexus to wash and vacuum each car after service but it's the small things that count for me. I used to go to AutoBell Car Wash and their policy is: anything on the floor is trash, if you don't want something thrown away move it onto your seat. But you can just tell what's trash or not (like napkins, empty paper cups, plastic wrappings etc). The Charlotte locations will simply just pick up your paper trash and leave it on your seats and you get a junky car returned to you. I didn't even have to tell Lex of Jax, they had common sense to know it was trash and threw away or vacuumed it for me. And I also had two bird poop stain on my hood and they made sure it was gone.

My check engine light came on and me knowing nothing about cars I panicked and called me dad. He…read more(being 8 hours away) recommended I go to the dealership since it was near my work. I stopped by on my way home from work with no appointment and a very nice woman took it back so the technicians could get an idea of what was happening and I could schedule an appointment. Turns out it was a super quick fix and they just took care of it real quick and then sent me on my way! I know it was no major issue but for my peace of mind I'm so glad I stopped by and they were able to take care of me and ease my worry!

My experience at Tom Bush BMW of orange park was nothing short of five stars across the board. From…read moretest drive, through vehicle selection, purchase, and pick up this was the best car buying experience I've had. There is no high pressure sales pitch, no high pressure upsell of the packages post sale, just the team at BMW orange park working for your business. I highly recommend Agatha Kemmerling in sales and the finance manager Jorge is excellent to work with. I can't speak to the service department here, as I have not used them yet. That said, the sales team was very helpful and easy to work with. They got me the exact specced vehicle I wanted within 5 days. Not an easy feat. Will 100% be back for my next vehicle here. Thanks again for making this a great and easy experience.

Went in to lease a BMW and the cheesy salesman told me that the terms on the website weren't real…read moreand that is would cost me twice as much, both down payment and monthly. Glad he didn't waste my time, and I walked out in like 3 minutes. Went to fields in Orlando the next day and they leased me the same vehicle as was advertised. 6 months later my wife bought a vehicle from Fields BMW as well.

I have been using Discount Tires for over 25 years. I first went to a Discount Tire in Columbus…read moreOhio and they cleaned the fix-a-flat out of my tire, begged I never use that stuff again, and patched my tire for me. I've been buying my tires from them since, even when I've moved to different cities. The service and honesty I receive is always the same. They tell me when I need tires and when I don't. They have never tried to upsell me to something I don't need and have often told me when my tires are fine despite a big box store that did an oil change and claimed my tires were bad. I went straight from there to Discount Tire and they told me I still had plenty of life left in my tires. I got a new car and just replaced the tires on that after they were two years old and am so happy to have a set of tires from Discount Tires on my car. Knowing they will rotate them and check pressure for me anytime gives me peace and comfort. I find that prices here are always on par or better than competitors and that's important now more than ever.

Both Robert and Travis were extremely helpful and walked me through the process on which tires to…read moreput on my Chrsyler 300. What was on my car versus what was on the door jamb telling me what I should get didnt match. They explained the types of tires and the differences between the options that were available. Super thankful for them. Pricing was reasonable for the replacement of all 4 tires. For future tire needs I'll be back.