Very nice guys to deal with. Honesty is at the core of your business. Have bought some quality…read moreparts at a very reasonable price. Definitely recommend these guys.

Been here several times in the past year. Sme of the best prices in town and if he don't have it he…read moregets on phone and checks around. Def will do buisness with them again.

I have been to this location twice now. The staff has been extremely helpful. Always willing to go…read moreabove an beyond. I had one sales associate offer to put the headlight in my car. I was extremely grateful for that. Today Martin was also helpful. I needed two types of bulbs. He helped look them up, show them to me, and explained the types of bulbs. At one point he went out to my car to double check so I did not have to come back. Amazing!!! The military discount was also very much appreciated. Martin if you are reading this and remember me... guess what, I changed those bulbs! No dealership for me! Thank you for your help. I specifically drove out from Poquoson to go to this store because of the service I have always received here

Absolutely had the greatest experience here. David helped me out initially. I needed a battery…read morereplacement. My car is a hybrid and the battery was located in the back, earlier in the day AAA shied away from helping do to the location. It took about 20-30 minutes for David to take out and replace my battery. I am very grateful for his help. The store manager was wonderful as well. (Though i forgot his name)I felt as though all my needs were taken care of.

A throwback: a car parts place run by friendly, well-informed gearheads. Very highly recommended!read more

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

I went by to see if they could reset my maintenance minder. I had an oil change, but we couldn't…read moreget it to reset. Asked at this location to try a reset with OBD scanner, they told me it couldn't be done that way. They told me to go to dealer. I went to O'Reilly's instead, and they said let's give it a try. They reset it in 2 minutes with OBD scanner. Difference in attitude and support was memorable.

I went to Advance Auto Parts in Lightfoot to get battery checked on 18 Jan as my battery wasn't…read moreholding a charge. A short baldish 30 something year old put the tester on the battery and said my alternator was bad (car only has 53000 miles). Since car wouldn't start I asked for a jump as I had my own jumper cables. He said no "sorry your day isn't going well." Got a friend to bring their car there and quickly jumped started. Took car to local dealer who tested the battery and it wasn't holding a charge ( only 80) and the alternator was fine pushing 13.7 volts. Had the dealer replace the battery. This Advance Auto Part employee had no idea what he was doing and the other two there didn't care. He also said clicking sound when turning the ignition was because of the alternator which is complete BS As that sound is the starter. I will never use this place again and will tell everyone I know about this shoddy business.

I have been to this location twice now in about a month. Everyone is so polite and helpful!…read more Whenever I have a question they have always helped without hesitation. While at the register they are extremely respectful and knowledgeable about their products. I highly recommend this location for an Advanced Auto Parts store! They also offer a military discount.

My battery died and Dustin & Bobby very efficiently had my battery tested & replaced so I was on my…read moreway quickly. They were also very professional and friendly. Thank you!!!

I can only speak of my experience about purchasing a battery here, I bought a new car battery here…read moreabout 3 years ago, last year (2nd year) my car keeps dying. I take it to the dealership and they tell me its the battery, they said its no good. I tell them there is no way because I just bought this battery from Advance auto parts a year ago. I take it back to Advance auto parts and they tell me the battery is good and they dont know why the dealership is saying that. If I drive my car everyday all is fine, but if I dont drive for a day the car dies. I finally take it to another place and they say again its the battery , the battery is bad. When I purchased it here they said it was 3 year warranty and after a year is wasnt working right and they didnt want to honor the warranty and replace it. I would not buy a car battery from this place

Bailey at Advanced Auto Parts J Clyde Morris Blvd Newport…read moreNews VA store worked really hard and efficient tonight changing out my battery in the cold rain. Despite all the adversity he never gave up or complained he just really wanted to make sure I was being helped, thank you sir I appreciate you! - Van a satisfied customer 11/13/18

Laura is a ROCK STAR!! My boujee car is not used to the cold and also has the original battery…read morewhich was coming up on its 6th year...so, new year - new battery and my car is happy again! Not only was I so impressed that a fellow female was going to install my battery (girls rule!)...she also let me "help." And by "help" I mean she patiently listened to me telling her all about the video I watched about how to install the battery as I hovered over her asking a bunch of questions. I realized this is probably why my husband prefers I not always "help"... Laura was very kind, entertaining my curiosity and accepting my attempt to try and project manage the effort. I can't help it...I'm a Project Manager in real life and it spills over at inopportune times. Laura was a trooper though and did all of this in the freezing cold, making it look easy! Not only will I be an O'Reilly customer for life...I highly recommend the Merrimac Trl location in Williamsburg! Ask for Laura...you won't be disappointed!

I have dealt with this business since it opened. It is close to my home, that is why I gave it a…read moretry. Every time I enter I am welcome by someone waiting on in a short time. The store is always in an an organized order and items are identified with visible signs. If you have trouble, the staff are there to assist. I have always be satisfied with their products and servics. They also honor our military and Veterans with a discount. I highly recommend O'Rileys to all.