This is the second time I use Roto Rooter and another great service performed by them. They sent…read moresupervisor Luis and we really appreciate what he did. Luis is professional, efficient and pleasant. He explained in details the problems / reasons for the water leaking and gave us options of what to do. We chose to just replace the damaged cap for now. He did not try to talk us into spending big money to clean the pipe which we think we may have to do later on. Luis is wonderful. He makes the company look good. I highly recommend this company. Thank you Luis!

First let me start by saying I was happy with service and the technician. No problem there. My…read moredisappointment was with the OUTLANDISH pricing. it bordered on fraud and theft. Technician showed up as promised, I was given an estimate of $999. Not knowing how involved the process would be I then gave the go ahead. Technician pulled the toilet and ran the snake/auger for less than an hour.!!!!!!!! He had to come back the following day as the kitchen sink was still clogged (his mistake) this was another half hour. I understand business cost and overhead, BUT this still came out to an hourly rate of about $600... Friends and family who had similar work done by other companies told me I was ripped off big time. Needless to say, I will NEVER use Roto-Rooter again and would strongly recommend others look towards a smaller, local company for more reasonable pricing. These guys are scam artist.

The team at Plumbwell are top notch from providing an accurate quote over the phone (I submitted a…read morephoto) to finishing the job quickly and under budget they will definitely be our go to plumber

Bob from Plumbwell was wonderful! I woke up at 4am to a leaking water heater- a geyser it seemed. I…read moredidn't even know how to turn off my water main. I tried duck taping up the pipe where the water was leaking from. I surrounded it with towels, but nothing could be done till Bob came to the rescue. I called 10 plumbing companies. I left messages at all of them (24 hours they claimed... nope!) I was on the phone with the 11th when Bob called me back and said he could arrive within the hour! He did an amazing job and replaced these leaky bendable type pipes that have been there since I bought my condo with copper ones. He soldered like a champ. He didn't just replace the one that was leaking, he did the other one too. Also- he was very circumspect. Wore a mask (we are living during the Covid 19 era) and I felt safe at the distance and precautions he took. A+ work My home is saved! Bob even recommended I use a fan to help dry up the floor, which I probably wouldn't have thought of. I was able to pay by credit card YAY, (or check if I wanted) because who has cash in an emergency lol.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

Great company. They came out right away. The guy was honest, gave us a great price and was able to…read morefix our shower handle and a running toilet same day of the visit. Would definitely use them again.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

We had a leaking pipe. Turned out to be the dishwasher. John came within an hour, explained the…read moreproblem and made the repair quickly. Easy to see why he gets so many great reviews!!

John came quickly and rectified our problem. Personable, helpful and efficient. Very respectful…read moreand our toilet was running perfectly when he left. We now have a new plumber.

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.

Once again had my twice a year tuneup with Universe. James stopped by to check on my CAC a few days…read moreago. He was, as all Universe technicians are, both professional and competent. I'm very glad to this company by my side.

I called and asked for an estimate they told me they would send a tech to give me an estimate. They…read moretold me there would be a $149 fee for the estimate that would be applied to the work if I had them do it. The Tech did not provide an estimate and said he would not make this repair however they collected the $149 plus tax. There was no diagnosis we told them exactly what the issue was. The Tech came and left in 15 mins did nothing and collected $149 plus tax. I called to resolve this and there was no resolution.

Called about a leak in my basement. They came in and replaced my hot water heater…read more Next morning, same leak. They came back and said I had a simultaneous leak in my gas furnace. I told them to leave Called in Platinum plumbing of Levittown. Correctly identified the problem, which 1-800 plumbers did not either time. Forget these guys Pete from platinum, quick repair, very professional, reasonable price.

I was extremely pleased with the tec who came to quote me for a new ac install. He was very…read moreknowledgable and I was very comfortable with him. I would have loved to use him but I couldn't come to terms with the office on the price. I would at least let them give you a quote and go from there.

If you are looking for an honest, reliable, experienced and knowledgeable plumber here he is. He is…read moresuper hard working and I admire his attention to detail to get the job done right the first time. I have seen much of his work over the years and am always impressed. This is the kind of work you hope to find when you are looking for someone you can trust to work in your home. I highly recommend his services.

From the owner: Call or text us at (516) 860-6658 to contact us for any information or service requests…read more Experienced, honest, efficient and knowledgeable plumbing & heating services.

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

I had a really good experience with this team. My main pipe running across my driveway was…read moredeteriorating so I needed to get it replaced. On top of that I had two cesspools that needed to be drained. This team did a great job to replace the main line, drain out my two cesspools and found and drained a third cesspool I didn't even know I had! And best of all great/competitive pricing. I shopped around for best pricing and they bet out everyone else by quite a lot! Will definitely be calling them for any plumbing or cesspool issues in the future.