This is one of those "human terrarium" style Apple Stores that are all glass walls and trees…read moreinside. As a Macbook and iPhone owner, I follow Apple stuff online, but periodically enjoy going into one of the stores to see stuff in person. Even when I'm not intending on buying. Currently I have a iPhone 16 Pro Max. I bought it maybe three months before the iPhone 17 came out. I was checking out the specs and differences and chatted with one of the staff members on duty. And he actualy discouraged me from upgrading as new versions were on the horizon in the near future. I appreciate folks that give you the quick and dirty about merchandise. It made me want to visit this store again. Lack of upselling = good value in my opinion. I would give this store a five but my policy is to never give chains more than a four. So you'll have to live with that.

Brought in my 2017 Mac for what I thought was a simple repair but was instead told that Apple…read morestores no longer repair Macs more than 7 years old under their new policy. Can someone please tell me if this is really true. My #1 reason for always buying Apple was their reliable repair service and not worried about paying over-price repairs. HAPPY 4th!! Hoping I just got Brush-Off & not that Apple truly changed their repair policy.

Best of the best for Mac repairs! Computer Business Center was recommended to me by a rep at the…read moreApple Store. I drove straight there and was greeted by Joseph who handled all my Mac issues including retrieving invaluable photos from an old hard drive and refurbishing an old MacBook Pro that also stored valuable photographs - snippets of times gone by and of loved ones gone - truly no price can be put on this type of info. For an honest and value-driven experience, do trust your Macs to Joseph at Computer Business Center!

Been going there for years, great guy, does his best to get your computer working. Has recovered…read moredata, fixed laptops, helped me install gpu, replaced screens, and more

Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

Kevin helped me with a lot of my computer questions and gave me some useful recommendations…read more Had Luke come over to help me install a Startech 4 port USB-C Pcie card in my motherboard. He was quick, efficient, friendly and very knowledgeable. He helped educate me regarding my system. I'm looking forward to having them come over for my next computer project.

Dropped my laptop back in 2020 and busted it up pretty bad, never got around to having it fixed…read more Started to actually need to use it more regularly and decided the body was too unstable, so I sent in some photos, computer city repairs quoted me an estimate for the work, and I brought it in the same day. They replaced my hinges, fixed the placement of some of the parts that were out of place and keeping motherboard exposed, and created a fill for the parts that had broken off. Opens and shuts extremely smoothly, I almost forget how janky it was just a month ago. Works great, and was absolutely worth the price they charged, which was extremely reasonable, especially if I can get another 5+ years out of this laptop!

Foremost, Apple's Own "Genius" bar or solutions or whatever they want to call themselves was…read moreabsolutely of no help whatsoever.... Matter fact they DIDN'T really want to help unless you had made a big purchase recently ..... And even if you did they were going to make you jump through hoops ..... Anyways I called up Mac911 ....Gentleman by the name of Felix answered all necessary questions and went out his way to make recommendations .... The "Other" Repair Stores would All Basically say: Uh Sorry You just going to have to Bring it in ...... Apple Company , the Other Service pairs all lack pure simple HONEST Customer Service ...... MAC911 is the place for me ....Thanks Felix ... And Thank You Greg for referring me ! You can count on them!

Took my MacBook Pro to Mac 911 a week ago. Freak accident, water seeped in from my outer leather…read morecase. My fault. A screenwriter and comedy writer with my whole career in that machine. I wasn't positive all my data had been saved to the cloud. I also wasn't sure how to do a definitive check on it. Not only did Mac 911 NOT show me how to check, they charged me $175 to crack it open and do a diagnostic and charged me $407 to recover my data on an external hard drive. I'm thankful they were able to recover it, but everyone I've spoken to has told me I WAY overpaid. They wanted to charge me $1800 to send it out and fix it. "It's a 2019 anyway, it didn't have much time left," I was told. They knew I was broke and panicked and it feels like they saw me coming. Feel totally taken advantage of, and, frankly, Don has all the warmth and personality of dried brush on the side of a dirt road. He seems rather indifferent about the importance of one's machine. HE's a machine. Mac 911 would be my last choice for problems with your Mac product. They're great if you're rich. They bled me dry. Sure wish my computer stayed dry.

To start the review, this place is great…read more I had a unique problem with my desktop caused by a power outage, two other local places near my house could not resolve so I emailed them some info and they had a solution for me. I brought in my machine, we worked through my issue and choice of fixes and they had me up and running much faster than I expected with everything working just as if nothing happened to my machine. I will 100 percent go to them for all future issues and they do remote services as well. I dealt directly with the owner and felt so confident he knew everything there is to know about computers and he delivered

There are very few reliable computer repair options in the Venice/Marina del Rey area. I was…read moreincredibly lucky to find Payam at PC Max Solutions when I had a major issue with a new computer and nearly lost tens of thousands of files. Not only did Payam recover and fix everything, but he also took the time to share practical tips on how to better organize my workflow so I can avoid issues like this in the future. He is an absolute professional -- knowledgeable, incredibly patient, and genuinely kind. He even provided additional guidance over the phone when I had follow-up questions. On top of all that, he's extremely fast and efficient. I can't recommend Payam and PC Max Solutions highly enough. If you need computer help, this is the place to go.

My home PC was infected by malware and was sending out virus-containing emails to all of my…read morecontacts. Dan answered my call immediately and was at my house within a couple of hours. He not only fixed the malware issue, but he then accompanied me to Best Buy to help me pick out a new computer system. Once purchased, Dan installed the system and set it up so that it now works quickly and flawlessly. I never post reviews. But Dan was so good that I think it will be a true community service for me to let all of you know of his efficiency and high-quality of work.

I can't say enough good things about **West LA Computer Expert** and especially Dan…read more I recently discovered fraudulent charges on my bank account that were traced back to my computer being infected. Dan thoroughly cleaned and secured my computer, explained what had happened in clear, simple terms, and made sure everything was safe. He went above and beyond. He didn't just fix the technical problem -- he gave me practical, step-by-step advice on how to report the fraud properly and improve my chances of getting my money returned from the bank. Thanks to his guidance, the process felt much more manageable. Dan is knowledgeable, patient, and genuinely cares about helping his clients. If you're dealing with viruses, security issues, or just need an honest computer expert in West LA, I highly recommend him. 5 stars all the way.

Thx you much! Steve is an upfront person and knows his stuff. He came out and assessed the…read moresituation, and helped get my wifi up and running. Others wanted to replace routers before they even came out, which was not needed! Steve is knowledgeable with a fair price, not trying to upcharge. I would recommend Steve to my friends and family. Thx again

Steven was great!! clearly communicated costs and expectations in initial conversation, arrived as…read morescheduled and was very efficient with his time and quality of work done . i wouldn't hesitate to recommend him as well as use him again if needed.