5 stars. I requested a carpet cleaning and couch/upholstery cleaning and William got back to me with a reasonable price! I knew what shape my couch was in and was really hoping William could turn it around for me. After communicating a hiccup in service, he did not hesitate to make it right! He weighed pros and cons and kept everything very honest, to which I can admire. William was professional and very personable. I would recommend Avenue 63 Cleaning to a friend! read more

I just had Avenue 63 cleaned my upholstery yesterday and I am very pleased with their service! Not only they respond promptly but in a very professional manner. I also did not feel that they rush the job because they actually took time and the end results showed it. I highly recommend this business if you are looking for reasonable price yet will deliver high quality of service! read more

Avenue 63 Cleaning - My sectional after being cleaned! - Home Cleaning Near Me - San Diego, California

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Honestly, the gentlemen arrived with a broken mop and used simple green which is not effective at all in cleaning. We paid for floor, grout and couch cleaning. We were told, "It will look better when it dries." We waited and it still looked very dirty - see pictures. We redid our own grout, washed all the couch covers then re-mopped costing us precious time and more money. There was zero value in my opinion to this service. Please pay a bit more and hire a reputable company. read more

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I needed my carpet and large rug cleaned before my twins birthday party. Avenue 63 Cleaning responded immediately and was available the next day. My carpets and rug looked brand new after! They are also very friendly, responsive, and on time for the appointment. I will be using you guys in the next couple of months again! There's nothing like having a clean home. read more

I called steam and clean the next day after these Aholes didn't show up and Fabio called me to confirm came on time did a great job and very professional-steam and clean carpet cleaning FABIO owner outstanding read more

Avenue 63 Cleaning - Never showed up definitely not professional and i couldn't believe it - Home Cleaning Near Me - San Diego, California

Amazing service! My couch and mattress looked like new. Drew is kind and professional. Would highly recommend :) read more

Avenue 63 Cleaning - :) - Home Cleaning Near Me - San Diego, California

Awful service and awful customer service and treatment. They basically charged $100/HR to clean with no advanced cleaning equipment and didn't even clean the basics. Bathroom and floors are still covered in dust. I'm not sure who gave them any positive reviews. Maybe they felt threatened. Be careful with this company. read more

I've used several cleaning companies in the past. Unfortunately, the regular cleaning company I use are not available to clean during this COVID crisis. So, I had to look for a cleaning company who can clean my home since I am 38weeks pregnant and can't effectively clean hard to reach surfaces or want to use cleaning agents. I scheduled them for a "deep cleaning" but was thoroughly disappointed. After inspecting my upstairs bedroom, neither ceiling fans were cleaned, and under the bed/other furnitures were not vacuumed (even though these services are supposedly included in their deep cleaning checklist). The internal window sills were also not dusted, as well as the cabinet that our tv was on. The floors under each of my furniture (can be vacuumed without having to move the furniture) showed no signed of vacuuming or moping. Their deep cleaning cost is double their regular standard cleaning, and I unfortunately think that their level of cleanliness doesn't even pass "standard" cleaning. I wiped over the counters of area(s) that they've supposedly finished and the rag I used unfortunately was black with dust. The mirrors and shower doors still had water spots. I'm thoroughly dissatisfied. This company charges more for unsatisfactory results. After their work, I have to book another cleaning service to properly clean my home before my baby arrives. read more

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Went back and forth for days in an attempt to schedule a cleaning. I sent multiple photos of my bed frame and was given the cost estimate of $65. The person I was chatting with asked me to text them to schedule since notifications on yelp weren't working. When I asked how long the treatment would take (he previously mentioned one hour) he said it depends how many stains need to be treated and how long they have been present. I then asked if there was potential for the quote he originally gave me to change drastically and he said everything revolves around the stains.. I said okay, but after seeing the photos is there even a wide general RANGE of cost you're able to provide me with? I didn't want to run the risk of this costing hundreds of dollars above the estimate and wanted some kind of ballpark idea of what this potential cost would be. Felt pretty reasonable to me. He said no I can't guarantee that. Waste of time and super disappointing customer service. Still giving 3 stars because I cannot speak to the actual cleaning services he provides. read more

William answered my call immediately and was able to set up something right away; he's extremely flexible and affordable. He did an amazing job on our carpet! Will be using him in the future. read more

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We hired Avenue 63 cleaning for a move out cleaning and we were so impressed with the professionalism and the service. The place looked better than when we moved in. I will certainly be using this business again. read more

The positives ... William arrived promptly, is very personable, and worked hard. The negative ... the results are not satisfactory. There's more to the story. This was a 1-day rush, with cleaning in the morning and painting in the afternoon, to prepare for a real estate showing the next day. William's estimated time at time of booking was 2-3 hours (10am - 1pm), and when he arrived and saw the condo he re-estimated it as 2 .. maybe 3 hours. The painters were scheduled at 1, but arrived early. They wanted to get started, but other than patching some holes I had them wait until William was done with the bedroom, so they could start there and be out of his way. William says we rushed him. Maybe a bit, but that does not account for the results. And, he says, it's our fault because we used the bathroom while he was there. We did, but not while he was even close to being in the bathroom. See the pictures ... the results speak for themselves. This was NOT a thorough tenant move-out deep cleaning, even though William put ~ 4 hours into it. I appealed to William the next day after the painters were gone and I could see everything in the light of day. In his response to me he said 1) we didn't give him proper time (estimated at 2-3 hours, with 4 hours spent); scheduling 2 contractors at the same time results in work not being done properly (addressed above); and the fact that we used the bathroom (non-interference) all resulted in him not guaranteeing the cleaning. Grossly Unsatisfactory, and money very poorly spent. I need to hire another cleaner! read more

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Excellent job! Removed tough stains. Very efficient and professional. Highly recommend!!

William and his son did a great job cleaning our rental unit. This house had been passed down from friends to friends so it needed some TLC (if you know what I mean). After a dirty roommate moved out, we decided enough was enough and we needed some help cleaning the place. They went above and beyond on the blinds, walls and our fridge! Prior to this, I had never hired cleaners before but I am convinced that I need to do it more often! It definitely helped expedite the cleaning process that would have taken me a few days to do. Overall, I think for what I paid and specified they did a good job. It did took them a lot longer than I expected them too & they didn't really clean the half bathroom that our roommate used (hence the four star) but I rather they do some of the job right than leave me with nothing. I'll be sure to specify deep cleaning instead of rental move out next time I want a place cleaner than clean. read more

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Two big sins in my book are wasting someone's time and being untrustworthy. Your mileage may vary, but I found this firms entire process, from pricing -- to the excuse for the no-show, disingenuous. "This never happens." Sure, Jan. Pro's: Fast initial response, Square™ scheduling system Con's: Bogus references to discounts, Overbooking of time slots, Missed appointments, Corporate client favoritism. read more

Since William did such a wonderful job with our carpet cleaning we requested he do some deep cleaning for us. We had our faux wood floors cleaned and 2.5 bathrooms. WOW! Our showers haven't been this clean! Absolutely thorough and superb job! I continue to be very pleased with how friendly and thorough William is. Very kind and selfless. The price for the service is phenomenal. I would recommend them for any and all of your home cleaning needs! read more

William and his son are a hard-working and meticulous duo. I am moving in to a new condo and last minute decided to have it professionally cleaned instead of doing it myself. The place wasn't in terrible shape, but it was dusty, slightly grimy, and had scuff marks on the walls and base boards. It needed a refresh. I was able to book them 48 hours before my scheduled move date. Their pricing is reasonable, they don't cut corners, they're fast and thorough, and they stand by their quotes. When they finished, I was surprised by how much a difference their cleaning made to the unit. It felt brighter and fresher, and I had the peace of mind knowing that they had sanitized it (there was a lot of foot traffic from people viewing the place). I 100% recommend them and will remember them the next time I need to hire someone to clean. read more

After 11 years in my home this has been my first deep cleaning. William did a great job getting dirty grout clean and getting my whole house that smell of clean. From my initial call to my appointment, William contacted me within in 10 mins, was early for the both the initial estimate and the day he did the cleaning. Very happy with the outcome. Thanks William read more

Avenue 63 Cleaning - Clean Grout, don't have a before picture but it was dirt colored now back to white. - Home Cleaning Near Me - San Diego, California

UPDATE: I posted this review with my honest reaction last night and noticed that the owner had messaged me. I responded and have screenshot the back and forth of our interaction. Just giving everyone a heads up. Where to start....First off I want to say that they were really nice and had good intentions, but unfortunately, the quality of service was just not there. Especially for $400. 1. Our appointment was for 9am and was confirmed through Square, you receive reminder emails or texts about the appointment, but they did not show up until 10am. When I had called he said that he thought it was for 10am and it was a mistake...ok no big deal. When I booked the appointment I had told them that I needed to leave the house by 1:30 to pick up someone from the airport which is why they offered me the 9am appt. They ended up running out of time since they didn't come until 10am, which in my opinion was their fault since the original appointment was for 9am as confirmed by their own software and our Yelp messages. 2. They removed the area rugs from our kitchen and laundry room but didn't vacuum them first so it was still filled with dirt. Then they didn't put the rugs back so when I moved it there was a pile of dirt and dog hair that had fallen out of the rug. There were also multiple spots around the house that had dog hair and crumbs leftover. I have posted pics for reference. 3. In one of our bathrooms, I had gone in to use it before he had finished and there was a pile of paper napkins in the toilet that hadn't been flushed. That could cause some serious pipe damage and should be disposed of properly. There is a pic for reference. 4. All of the mirrors in our home aren't fully cleaned. They are either streaky/cloudy or have water spots. 5. They dropped bleach on my bath mat! I found the mat folded up on the floor in my bedroom and when I unfolded it to put it back (which they should have done) there were multiple bleach spots. What the heck. Now it's ruined! 6. The deep clean comes with disinfecting your trash cans, specifically in the kitchen. They did not take out nor clean the trash cans in my kitchen. 7. They both had masks on when they arrived but did not wear them the whole time. The woman on the job was breathing pretty heavily like she had just worked out so I put my own ask on at one point to be cautious. She had completely taken hers off and set it down. I think it just shows how they aren't very professional and it was a sign of disrespect of the safety of my home. They were rushed at the end because of poor time management and I had to tell them to vacuum two of my the four bedrooms because they had forgotten. He did offer to come back if I needed anything else done, which was a generous offer, but I honestly wouldn't use them again. It seems like they are under staffed and have a lack of attention to detail even when ordering the "deep clean". read more

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William was great. He took his time and cleaned our house. You can tell he cares about the type of work he does. He is very pleasant and helpful. I will definitely hire him again. Great job, William!! read more

Very nice and very professional. William was very thorough and he and his teammate did a fantastic job. I would be happy to recommend him to anyone. read more

The professional staff far exceeded my expectations :) Very responsive to messages. Low prices for high quality cleaning. I will hire Avenue 63 Cleaning again and suggest you do the same... read more

Great cleaning! William is a very nice guy and did a great job! I'd definitely hire him again.

I hired William for a move-out cleaning for a former housemate's VERY dirty bedroom & bathroom. William did an amazing & efficient job cleaning both areas, and most of all, was very reasonably priced. I told William I will definitely hire him to come back because I'm jealous of how good the downstairs looks compared to my master bedroom! read more

Avenue 63 Cleaning - I'm far too embarrassed to show the "before" picture - Home Cleaning Near Me - San Diego, California

2nd update -William you judging me off of having items in my house(me having a bong in my home has nothing to do with the story/current situation when you're supposed to be a cleaning company someone can TRUST in their home) ACCUSING me saying that is a reason for the miscommunication shows your character very much, INSTEAD of addressing the issues shows you're a narcissist. You saying I'm getting everyone I know to push an agenda ? You are delusional at this point,extremely emotional & You have FALSE NARRATIVES. You owe me for the other extra fees you did not complete. You only refunded $300 for tile and grout and deep cleaning includes mopping which did not happen given the pictures. Also you harassed me when I kept ignoring your call bc I'm in a zoom with my child. The pictures will speak for themselves, it's still not worth $635. He says "we want what we want at any cost" no buddy we want what we paid for THATS IT, you're a narcissist& instead of admitting to your faults you're grasping at ANYTHING you can even putting out client personal life/home you know nothing about to try defend yourself. his other replies to bad reviews he blames the customer for him not doing his job correctly. you wasted our time all day had my whole family out the house for us to come home to it still being dirty. You are not ethical nor professional. UPDATE* exhibit A of his unprofessionalism, his reply is very personal and he's putting personal life of MY home out for PUBLIC. What type of owner is THIS unethical By the way not only is it legal here in California I have a MEDICAL Card and it is none of your concern what I do in my home. Like I said I can post a screen shot of you calling at 7:37 saying you would be 45 mins more but you never called saying you were done . I texted My roomate to see what you guys were doing and they said still cleaning . You called me 8:59, you would have only been waiting 35 mins. BY THE WAY , why are you waiting when the job was incomplete? It is not my fault your company only had you and one worker and you couldn't get it done in a timely manner next time if you're gunna charge almost $1000 you should get more workers if the job is too big for you . THE OWNER IS A NARCISSIST, look at his reply first trying to bring the fact I had weed in my room and my roommates room which has NOTHING to do with the situation, then he ignores ALL his faults and even when trying to "work it out" he didn't address any of his wrong doing and dismissed the fact he Didn't do his JOB. In this reply it shows how he is very personal and STILL doesn't reply to the fact he hasn't done the job I paid extra fees for. Original update Very unprofessional BEWARE. I saw their other bad review and thought maybe the other lady was trippin since most of his reviews are good but no she was right. This William guy is very unprofessional, first off let me say he was running late but never even said anything till I texted him. My main concern with this person is that he is very emotional and too personal. There was a miscommunication& I made a mistake by coming home late when it was time to do the walk thru I ended up just paying him right away when he called me very upset calling me rude when I had no idea he was done. my roomate said he was still cleaning the house but he claims he was waiting an hour an a half. He called at 7:37 saying it would be done in 45 mins I said I would be on my way I went to the area but never got a call that it was finished so I waited, I have 3 babies and can't just go home if they're not finished cleaning bc I'd have to pack them up again and leave so I wanted to make sure he was done before I came . I waited and he finally calls at 8:59. If he was going to be done in 45 mins that means he was waiting around only 35 mins, which I feel he should excuse since it wasn't intentional and given HE DIDNT EVEN FINISH THE JOB . I paid $935 For him to deep clean,tile and grout , kitchen cabinets and baseboards.Imma let the pictures speak for them selves . The deep clean alone is $400 and he couldn't even mop the floor atleast. He ended up refunding me the $300 fee cause he knew he didn't do the tile and grout but he kept all the other extra fees that he didn't do the work for. Like I admitted to him , we had a miscommunication about when the final walk thru was I apologized and paid right away because it was my bad for him waiting (even though little did I know he never even cleaned everything and he was sitting around when the job wasn't done) I apologized plenty of times but he is very emotional and IRRATIONAL. He told me "you would be mad if you went out of your way to help someone and they had you waiting" like SIR I AM A CUSTOMER I PAID FOR THESE SERVICES. Services you didn't deliver and complete. How would you feel if you were a customer paying all this money and getting SCAMMED. read more

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Avenue 63 showed up on time and did a great job on carpet. Price was reasonable and customer service was 5

Last minute post construction cleanup and we were really happy with the communication and the work done. Would highly recommend.

First time using a cleaning service and I was pleased and surprised! Will was very professional and thorough. Most important his prices beat everyone in town! Next time I will request a deep cleaning. read more

William was incredibly prompt, responsive and professional. He was on time, messaging me before he came over and making sure that we were in communication. He did excellent work cleaning my apartment, and his pricing was very reasonable for his work, especially when compared to other cleaner quotes on yelp. Definitely recommend that you give him a shot! read more

Will did a great job cleaning my house and detailing my car. He was flexible in adding my car to my already scheduled home cleaning which made my day a lot easier. Overall I'm very pleased! I plan to hire Will again in the future and recommend him to friends. read more

I have used Avenue 63 Cleaning several times as a trial basis but for my business in my home. Each time I am pleasantly surprised and appreciate their attention to detail. Keep up the good work and we look forward to working with you now and in the future! read more

Will is honest, trustworthy, and hard working. I enjoy having him help me out with keeping my home clean in the midst of my busy schedule. He was able to come over on a last minutes notice after my toilet overflowed and went above and beyond to make things clean again. I feel comfortable communicating my needs with him and leaving my home in his hands. I look forward to continue working with him. read more

William did an excellent job cleaning our condo after the move out. He brought the bathroom fixtures back to life and steamed away all the spots and soil in the carpet. Everything was completed consistent with the quote and he was a pleasure to work with. read more

They were really fast in responding and have the most reasonable prices. On the day of, they're pretty on time and worked really fast and well. Really recommend them! read more

William was great! He was very professional, did a great job in cleaning my condo, and reasonably priced. I would recommend him with your cleaning needs. read more

William provided a Very good service. Arrived on time. Deeply clean. They have really good tools to make deep clean and sanitizer everywhere. Thank you! read more

The William father and son duo cleaned our 2100+ sq foot rental home (plus a separate studio) in a day - and we left it pretty messy. They were professional, courteous, and a pleasure to deal with. The price was competitive with other cleaning services. They sent before and after photos, and the 'after' ones show what a great job they did. Highly recommended for any interior or exterior cleaning needs. read more

I reached out to multiple folks for carpet cleaning, and William was very responsive and provided a quote immediately. He was also very flexible when I had to change my plans. Both Williams were communicative regarding their arrival, were thorough yet quick with the carpet cleaning, and very friendly. I would definitely recommend Avenue 63 for carpet cleaning services! read more

My hubby hired a cleaning service to come deep clean our home for the welcoming of our baby and when I say my house is organized and spotless! I mean it is amazing! They are a father son duo who are very professional,polite and on time! My house looks and smells amazing! They wore masks and gloves too! I'm one happy wife! read more

They are definitely great. Careful and nice taking care of our kitchen and bathroom! I'll definitely go for them next time again.