This is the worst rental car place EVER! Do not be waste your money here!!! The nastiest, dirtiest…read moremost disgusting cars ever!!!! Service is awful!!!

I've been renting from this location for years and as a golds member they have always done their…read morebest to accommodate me!!!!!! I'll only rent from here! Great customer service and as long as you have your drivers license and credit card ready you're literally in and out within 5 mins or less!!!!!!

2025 Mustang Strong Unpleasant Cigarette Smoke. Honda requested not to give me a car where someone…read moresmoked in it. I only had it from Friday 4/3 - Saturday 2 pm 4/4. Sat I started with a rash between my breasts. Mind you at 66 I have never had a rash between my chest. By Sunday morning at 9:15 am I went to Urgent Care it was so bad. They said I had contact dermatitis. Today is 4/9 and it is still very bad. Nothing had changed in my life other than the smoke filled car rental where the seat belt crossed over my breast. I googled and sure enough it could have caused me to get contact dermatitis. Good Lord. Wish they could see the photo I took this morning. How a Smoking Rental Car Can Cause Dermatitis: * Thirdhand Smoke Residue: Nicotine, heavy metals, and carcinogens from cigarette smoke settle onto fabric, plastics, and metal inside a vehicle, which can trigger skin rashes and irritation. * Irritant Contact Dermatitis: Smoking in a car produces high concentrations of toxins. These pollutants can act as irritants, damaging the skin barrier and leading to inflammation. * Allergic Reactions: While less common than irritation, some individuals can develop an allergic reaction to specific compounds in cigarette smoke residue.

I have rented three vehicles from Enterprise in the last month:…read more1. I requested a luxury vehicle and was put into an SUV with less than a 1/4 tank of gas and a filthy windshield. When I stopped for gas after leaving the rental location I had to purchase windex to clean the interior. Somehow, I was still required to pay the rate for my luxury car after having been placed in an SUV. 2. I requested an SUV and was picked up in a Hyundai Tuscon that wreaked of marijuana. So bad that I had a headache by the time we reached the rental location. I immediately informed the rep and was put into a toyota camry and yet somehow charged an SUV rate for a sedan... When I turned on the car the service light came on. The rep went ahead an turned it off. Mind you on all of these rentals I am driving 15 roundtrip on a Saturday. 3. I requested a luxury car. The location called to confirm the night before. 10minutes before my scheduled pick up time, I got a call saying they did not have any luxury cars. They put my in a VW Taos with 36,000 miles, filthy seats, and an air bubble in the tire. Again, I was charged for a luxury vehicle and got a busted up small suv... To make matters worse not only did the vehicle have an unsafe tire, the windshield wipers barely touched the glass. When I returned the car, I was given a small discount and told the manager would call me the next day. I NEVER received a call, apology, etc. This feels like an absolute scam. I have paid for three vehicles and put into a lesser class of vehicle at the same price. I always book through costco and will be notifying Costco and Enterprise corp as well.

I arrived for my reservation at 9:00 to a locked store with customers waiting outside in the heat…read more The backdoor was unlocked and lights were on. I called 911 for a safety check just as an employee pulled up. (There was no info on the door as to why it was locked down) After a very nice young man named John checked me in I found that they didnt have the car I had reserved, or anything comparable, and I would have to go somewhere else. John stated that he was at this store to help out and arrived to find they only had one car on site and he would have to leave to pick up cars elsewhere. One star is too much!

Ii would do a negative one if I could ! they rented me and my family to drive around Bradenton…read moreFla in a ford expedition black max when we picked it up windows were all down and it smelled like a cleaning agent was just used so it was ok cuz iam thinking they just cleaned it ..... day later with the windows being up all that night we got in it and it smells like a swamp. the vehicle has been flooded from the hurrican that just past they tried to clean it and rent it. this is second time we have rented from enterprise and car was dirty but the smell is another level. those cars should go thru a inspection with management before they go out never again rent from enterprise

No customer service what so ever. The employee was smug and not helpful just stood behind the…read morecounter eating her snack. Really needs to be no stars

Rented car in Tampa. They gave me a KIA that looked like someone tried to break into the…read moretrunk.Plus there were key scratches on the sides. I decided I did not want to drive the mickey mouse car for a month so I exchanged it in Ft Meyers Airport. what a hassle. so many customers waiting and only two employees. When I finally got the car it smelled of cigarette smoke. I didn't complain, I should have but I wanted to get going. also only1/2 tank of gas.

My Wife an I were in Bradenton Memorial and called to get a ride Home right about midnight. The…read moreyoung pulled up within 10 minutes and helped me into the cab then he help my wife into the car and loaded the bags from the hospital into the car. A quick 10 minutes later, he unloaded the cab and had a nice farewell an wished me get well. Sorry I did not get his name. It was the best ride weave have in a long time.

Bruce taxi has been around for 40 years. You can trust them. I use them after a bad car wreck to…read moretake me to the doctor.