Amazing work by Ismat! Ismat was very patient with me despite having him wait for me to get home as…read moreI was 10 mins late to reach home while he already was home. I really love his passion for his work. The mount was a great, which was exactly what I was looking for, the one that could fit right on the center of the wall. He finished the entire job in less than 15 mins and also made sure that the area is well cleaned up! He also showed me the level marker after installation that it was perfectly aligned on the wall! I really like this company and I recommend this company for you TV mounting needs! You will never be disappointed!

The technician was on time and communicated clearly throughout the process…read more The installation was done very quickly and efficiently, and the quality of both the mounting and cable management was great. Overall, a smooth and professional experience. Thank you!

We met with Si the other day and learned so much in our consultation. First, his respect of "No…read moreShoes" in our home. He was easy speaking and very good at showing and saying what he was explaining to us. We asked for an audit of our system and to help us understand our system. We truly received great information and the how to's leaving us feeling confident and able to assess issues should they arise. He got us back on track with our system and took unnecessary components that were of no use to us. He complemented the system install and products chosen. He let us know that our system was very well done and that we have at least five to 10 years of great use. We were very happy with the visit and the outcome of the visit and are now truly enjoying it all. Thank you, Si and Hidden Connections for your awesome help and informative answers to our questions.

Hidden Connections are good people. Si and his daughter were very nice and did exceptional work…read more They arrived on time and quietly installed both of the cat 6 lines in my home and now we have Ethernet instead of wifi in our house running off of fiber. So much faster although I'm not sure we need it :) I only wish I had more jobs so I could hire them again. Thanks Hidden Connections!

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

UPDATE: After my…read moreoriginal review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right.

I needed four TV's mounted in my new home on short notice, The Floating TV was up for the…read morechallenge! Clayton was a master of his craft, floating all four TVs in my house in just over an hour. Flexible on the Price and very reasonable!! Even with rescheduling, it only took him One day to get out to me after I scheduled the service. Assured me with guarantees and warranties on the wiring of every TV floated. I got exactly what I asked for and more with the service I requested. All things considered Clayton is very reliable punctual I got exactly what I asked for with my service and I couldn't have asked for a better Price. I will be recommending him to all my friends and family and if you're reading this comment, I recommend him to you.

We are so happy we found this company! Dealing with Clayton from start to finish deserves a 5 star…read moreand we've already recommended him to a family member. Communication- clear and responds timely Pricing- very reasonable Quality of work- good and fast. We can tell he definitely knows what he is doing. He installed two TV's for us in about 45 mins. Thanks Clayton!! Here's a picture of the 75" he installed above the mantle.

couldn't be more satisfied, knowing an experienced, meticulous and passionate audio/video person…read morecalibrated my television. I'm in awe daily knowing the picture I'm viewing on my Sony A80J 77" OLED is performing at its optimal capabilities. The peace of mind this provides is absolutely "priceless". Much Kudos to Robert Heron.

I can't say enough good things about my experience with Robert and Heron Fidelity. To begin, his…read morerates are fair, he was easy to schedule with and made sure everything was in place for a successful calibration. Unfortunately even with the best laid plans, things can happen and in my instance, there was a hardware glitch (totally unrelated to Robert's work) that was only discovered upon the start of our calibration. Robert was patient and helpful and worked with me to resolve the issue and proceeded on with the calibration and didn't even charge me for the extra time, which was very kind and generous of him. We are thrilled with the calibration results and our overall experience working with Robert and will be sure to hire him again when needed in the future.

Always there when you need them most! I highly recommend them for their knowledge and…read moreprofessionalism.

Thank goodness I've stayed in touch with Andre "The Camera Guy" all these years…read more He recently upgraded the cameras at my East Oakland home, and today, he did an upgrade at my office in San Leandro. Time flies, and technology gets so much better. The cameras behind my home recently helped solve two separate incidents....a fender bender caused by Waste Management in the alley and a break-in next door! But, equally important, is the fact that the cameras he recently installed at my son's house in West Oakland foiled another break-in. They're all high definition, so it was easy to identify the perpetrator. Andre also installed a monitored alarm system for my son, and mine will be next. Way better than ADT! No one in the Bay Area has these skills. I feel so blessed right now.

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

I'm torn writing this because I honestly want to keep Barker Tech a secret so they're always…read moreavailable when I have an issue! But the work Jake has done is too good not to share. I previously used a big Bay Area AV/home automation company. I spent over six figures on the initial install when I was rebuilding my house, and after that, every "fix" cost thousands. They had me on a Savant system where even a simple upgrade--like adding a new Apple TV 4K--was quoted at $4,000 because I needed new video cards. I was tired of the "gatekeeping" and not being able to make simple changes myself. I hired Jake to fix the mess, and Barker Tech has been incredible. He didn't just patch things up. he completely updated my network and AV, removed the bloated Savant system, and simplified my entire home automation setup. The result? A system that is high-end, significantly more dependable and simple, I'm able to DIY some things and I don't need to worry about explaining to my wife why a simple change to the system costs more than our first car we bought. The responsiveness is what really sets them apart. I recently had a troubleshooting issue: Jake responded within 5 minutes and had it totally resolved in 15 minutes. Barker Tech feels "too good to be true" because the knowledge and attention to detail are world-class, but the prices are actually reasonable. If you're tired of being overcharged by the big firms, call Jake. (Just don't take up all his time!)

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!