The company is very quick to respond and the prices are very reasonable. The tech came to my home…read moreand diagnosed the issue with my fridge, but did not have the proper diagnostic equipment to determine which of the 5 circuit boards was out. He waived the $85 diagnostic fee and referred me to another company. He was very friendly and I appreciate him not charging me.

Baron's was quick to respond to my refrigerator making noises. It ended up be the fan, and he was…read moreable to get it diagnosed, picked up the part, and repaired quickly. The refrigerator is working great! I've used him a few times, and he's always prompt and responsive!

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

Reached out this company because it was recommended in our Facebook group for city of Surprise…read more They replied with a quote and availability within the hour when they came out to service my dishwasher. They were friendly and timely. I would recommend this company. Brian was a great technician, and the charge was less than what other companies were quoting.

We scheduled a dryer inspection with Mallard Appliance for $69.99. After the inspection, Rebecca…read moreinformed us that the required part had been ordered and scheduled a follow-up appointment for the following week between 2-4 PM. However, at 1:39 PM on the day of the appointment, she called to say the UPS package had been lost and the appointment would need to be canceled. We were frustrated by the last minute notice after planning our day around the scheduled repair. The following morning, Rebecca called again and stated that a replacement part would need to be reordered and would take another 7-10 business days to arrive. We politely asked whether any discount or other accommodation could be offered due to the delay and lack of timely communication. Instead of addressing the concern, Rebecca immediately suggested that we could use another repair company if we preferred. When we expressed concerns about the communication and asked to speak with the owner, Rebecca stated she was part owner and insisted the answer would still be no. During the conversation, the call was abruptly disconnected. When we called back, Rebecca stated she had been speaking with Brian, the owner, but we were never given the opportunity to speak with him directly. Fortunately, we contacted another appliance repair company that had the part immediately available and complete the repair the very next day. Overall, the experience with Rebecca from Mallard Appliance was disappointing due to poor communication, last-minute cancellation, and an unprofessional response to reasonable customer concerns.

Came out quickly and gave me the bad news I was expecting. Appliances are built to last forever and…read moreit was time to replace my unit. He gave me a recommendation for the longest lasting equipment and I ended up purchasing from Spencers. Thanks for your help!

The serviceman was very punctual. He was friendly and polite, knowledgeable and professional. He…read moreknew the problem as soon as I turned the oven and heard the sound. He looked up the price to get another part warning me it would be expensive - it was! He said better off getting new oven as part was costly. He also informed me that i could use the oven for a short time until time to replace. No trying to sell me anything I did not need which was really nice! I would definitely use Elite Appliance repair for the future and recommend them as well.

Love this service! The communication from the front office ensures you are satisfied!…read moreThanks so much Jeff and Perla!

was on the list for 1 week. the morning to show up. they called and said it would be another week…read more I cancelled.

Dave did a great job installing an icemaker quickly and efficiently. Nice guy and easy to work with.read more

Dave is the best. He figured out what was wrong with the ice maker and gave me the right answer. It…read morehelped me a lot and my ice maker is running smoothly. Thank you Dave for your service.

Great selection of used appliances. Sometimes a good used appliance is the best option.read more

Amazing service! We absolutely loved our experience with Miguel, he was super helpful and…read moreknowledgeable. We bought a washer and dryer combo (basically new & a newer model) for under $500. He delivered and helped install it into our house. I would 100% recommend him!

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!