Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

I wanted to repair a carpet-cleaning attachment. I received an honest evaluation (broken part was…read morenot worth the cost of fixing it), asked about replacement vacuums, got a candid summary of the ones on display, and have been very happy with my German-made Sebo (which is a brand that's new to me). Also got an amazing grout cleaner. That was a nice, unexpected, find.

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!

Second time I have used Appliance Care. First time was for a range and this time it was for a…read morerefrigerator. Always prompt and fixed right the first time. Recommended.

I had to replace the SAMSUNG refrigerator. I bought a Whirlpool. The service tech I paid him close…read moreto $200 just so he could tell me that he couldn't fix it. He came out once and said the refrigerator was working. 24 hours later everything was thawed. He came back and looked at again and said the "closed compressor" was shot and said he was new and didn't know how to replace a closed compressor. He estimated a repair cost of $700. The refrigerator cast $700 new (9 years ago). $200 wasted and a whole freezer full of food gone. The tech was a nice guy. He recommended that I go to a used appliance store to buy one for less. I don't think I want someone else's problem. BTW Do not buy SAMSUNG. They don't stand behind their appliances. (Costco had the same size Whirlpool for $700 which is working perfectly.)

It's so hard to find repair people to trust. Laren was helpful and didn't make me pay for…read moreunnecessary service calls. He took the info by phone, ordered the necessary parts for my oven, then was so pleasant and professional. I appreciate the care he took while working in my home. I highly recommend him for any appliance or HVAC repair. Dependable, fair, and honest.

I manage my mother's house from out of state, so dealing with unexpected repairs can be stressful-…read moreespecially when you need someone you can really trust. That's exactly what I got with Laron. Working directly with the owner was great; he was responsive, trustworthy, and clearly takes pride in his work. He quickly diagnosed the issue as a bad A/C motor, picked up the part the same day, and had everything fixed quickly. I originally found him through his positive appliance repair reviews, but he absolutely knows HVAC and has decades of experience. He can definitely be your A/C guy too!

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

Quick response, good teck, didnt ask for money up front..suggested origional parts, didnt want to…read moreput in after market parts..I agree.! Very pleased with service..ill do business with these folks from now on.!

took a $180. deposit from my friend to fix her fridge. never called back with updates for days and…read morehas now blocked her because she asked for her deposit back. ghosted her.

Reached out this company because it was recommended in our Facebook group for city of Surprise…read more They replied with a quote and availability within the hour when they came out to service my dishwasher. They were friendly and timely. I would recommend this company. Brian was a great technician, and the charge was less than what other companies were quoting.

Took care of our washing machine leak . Fast , easy and affordable ! Definitely going to call them…read morefor any of my appliance needs

Technician was at my home for over two hours and was clueless of the problem. He had several…read morethoughts on the issue but continued to take the entire refrigerator apart. He finally left without fixing it, not to return Actually a minus 1 star

I asked technician if he could jump on the phone with insurance before he left and he said no bc he…read morewas busy and that they could call him and he'd give them the info then. my insurance has called and he never answered. i've reached out like 20 times and i've been told they'd tell his manager, they'd contact him, or they'd contact the insurance but my insurance has yet to be reached. insurance has called them multiple times and they told me they hang up after the first ring of the phone. on top of that, my gas stove wasn't fully fixed. they replaced the ignitor but my oven can't hold temps above 400 and drops rapidly, something I feel like they should've caught. $300 i can't get refunded bc they refuse to take a 5 min call with my insurance. horrible service,

Requested a quote, described my problem, he pointed me in the right direction and now my…read morerefrigerator will be getting fixed a no cost to me. Thanks again for being one of the only honest businesses around.

Awesome repair company. Kurtis does an excellent job at a fair price. And he cares about what he…read moredoes.