I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

Thank you Sandra Martinez of Opulent, for being super helpful in getting the correct payment amount…read moredisplayed in our rental portal so we could make our payment on time. You truly turned a stressful situation around. It is because of kind, professional people like you that help make Opulent better. Thank you again.

If I could give zero stars, I would. Our move-in experience with Opulent Real Estate has been one…read moreof the most unprofessional and frustrating property management experiences I've ever encountered, and I've worked in property management myself for over six years, managing 22 communities across two submarkets. Upon receiving the keys, we were handed unlabeled keys, no mailbox number, and no garage remote (which was listed in our lease). After multiple follow-ups, no solution was provided. We had to track down the mailbox info ourselves and purchase and program our own garage remote. To date, we've received no reimbursement or meaningful support. Worse than that, the home was filthy. We moved in with a 10-month-old child and a disabled veteran, only to find: * Black mold-like buildup behind the washer * Sticky, unsanitary shelving throughout closets * Dog hair in drawers * Pet urine odor in the carpet (which was "professionally cleaned" according to them) * Lumped, buckled carpets posing a trip hazard * Dirty drawers and bathroom shelving that required extensive personal cleaning Despite these clear violations of basic hygiene and habitability standards, the response from management has been dismissive at best. No apology. No acknowledgment of the unsanitary conditions. No urgency to fix or compensate for the time and labor we've spent making the home livable. This company does not operate with the professionalism, knowledge, or follow-through required of a competent property management firm. Save yourself the stress, we absolutely DO NOT recommend renting from Opulent Real Estate

Majestic Palms is a lovely, well-cared-for, small property in the heart of the historic Medlock…read moreDistrict. While simple and affordable, it has some beautiful elements that you don't find in many Phoenix apartments such as luxurious private patios, upgraded fixtures, double-paned windows, great landscaping and a relatively large pool. The manager Bill lives on site and is a very experienced contractor. He makes sure the community is high quality and respectful and is very responsive if anything needs maintenance. I appreciate that the community is gated and secure with assigned parking and plenty of on-street as well. I really wanted a single story property and this has been a quiet and peaceful sanctuary. You can't beat the value for the location!

I was lucky to find this complex when i moved back to Phoenix from Seattle in Spring 2010. The…read moreMajestic palms is a Great place to live. Onsite laundry, security cameras, gated, pebble tech pool and 28 truly majestic palm trees and all this with assigned covered parking. The apartments all face the pool and have generous semi-private patios with french doors and security screen doors. The apartments are ample with a very large bedroom and a galley kitchen that has no shortage of cabinet space. The walls are block and provide good sound proofing. The Bedroom and Dining area have Ceiling fans with lights. The fact that utilities are included sold me and I have enjoyed the cool AC every summer. The thing that makes the Majestic Palms such a consistently great place to live is the management. Peak investment which runs the business end offers a web portal for rent payment and when work orders are called in they are handled quickly and efficiently. The on property manager Bill is the best Apartment manager I have ever met. He is cordial has a good sense of the complex and works to keep everything in good repair. When anything goes wrong he is quick to assist and solve whatever the problem is even when it is on his off time, evenings and many weekends. If you are looking for a quiet, friendly complex in central Phoenix, this is a Gem, if Bill is advertising, call right away, I have never seen an apartment for rent last more than the first day it is listed, they are that nice!

I have worked with Zell Commercial for a number of years. They have been fair and professional…read more They have always had my best interest in mind, making me feel like their own family. Zell Commercial is quick to respond and is concise with their communication. They have a strong understanding of commercial real estate laws. There is a reason they have a great reputation in the Phoenix area. Not only would I highly recommend Zell Commercial to my own family and friends but to anyone.

From the owner: Zell Commercial's focus has been helping our clients with their retail commercial real estate…read moreneeds. Our team is dedicated to exceeding expectations. Some of our services include: Retail Brokerage Landlord Representation Tenant Representation Property Management Property Sales Asset Management

I came to Yelp to find a great agent and glad I did because we found Tiff after trusting the many…read morereviews. So here is a review based on someone who used the reviews. My wife and I were looking to buy a rental property from out of state and Tiffany was prompt in getting back to me (always a great first start), we chatted with a couple agents but Tiff was easy to talk to and had a few strategies we liked out of the gate. And she was an ASU grad so bonus points! We narrowed in on a budget, cities, and showing strategy (we bought sight unseen due to how competitive it is right now so coming to view each property didnt make sense) so virtual tours were key. We put trust in her to look at the house, point out any red flags and give offer advise. She even talked us away from one house we wanted to offer on which is good in my opinion, that's why you hire someone with industry experience, so we really appreciated that it wasn't just ablut closing a deal. We had specific requirements so after looking for about a month, she ended up finding us a beautiful house in Tempe before it hit the market and negotiated with the seller to work out a deal. We 100% would not have got that house if it wasn't for her and may still be looking today. We're very happy, and finally met her in person on inspection day. We've since closed on the house and once we're in the market again she will be my first call. Joe and Lauryn P.s. the rest of her team is great to work with too, we met Tracy and Bridget. Keep up the great work!

We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

Keller Williams has an horrendous property management company. DO NOT RENT from OR TRUST Keller…read moreWilliams. My father passed in early December while renting a Keller Williams property. Keller Williams, and The Arizona Management Group - WOW. They were both stand outs on being total douche bags. In fact, they were the only individuals or companies that I've had to deal with that treated us, and my father's passing as an opportunity from which to take advantage. Here's how my father's passing, and his business with Keller Williams rolled out: 1) After my father passed, I called the property managers and left several messages with different people. 2) It took 3 weeks to get a return phone call (this is the same desk as Keller Williams, and the AZ Property Mgmt Co - there is no difference between the two). 3) It's worth noting that I could not even reach anyone through the emergency service line for renters. When I finally reached a human, I was told that a property manager has to open a ticket for them to respond. Which means, if there was an emergency repair needed, NO ONE WOULD HAVE RESPONDED EITHER. And frankly, given a dead body, I though I had an emergency. ***PEOPLE LOOKING FOR PROPERTY MANAGEMENT, TAKE NOTE! NO ONE - NO ONE - NO ONE - IS AT DECK - AND MOST CERTAINLY NO ONE THAT CARES ABOUT YOU, YOUR PROPERTY or YOUR TENANTS**** 4) When I did finally receive a return call 3 weeks later, I was told by the property manager "on-call", that she had talked to their lawyers, and if I removed my father's things by January 1st, and left the unit in good standing, we should receive his security deposit back. 5) Based on her advice, I cleared the property over the holidays, instead of spending it with my family, who were all mourning the loss (I will regret this for all time). 6) I returned the keys on Dec 30th. I was told at that time all that was needed was a walk through and they would send a check. 7) I left messages each week in January to follow up. Again, 3 WEEKS LATER, I finally got a return phone call, and was informed they took the security deposit for January rent. 8) I escalated. I spoke with Will Bourquin, who said he owns the company. Mr Bourquin said they were doing me a favor for not charging me to remove a set of shelves we left in the garage, and not suing me for the remainder of the lease. (FWIW: We left the shelves in the garage for the next tenant, thinking it was a kindness. The shelves were clean functional, and something you would pay $200 for from Ikea. Everyone needs shelves. Maybe we were dorks for thinking the next tenant in a low income neighborhood would find it a benefit. I dunno. It would have been easier for us to sell them, or throw them away. We were not trying to get away with anything.) In short - Keller Williams and the Arizona Management Group are the only complete and total douche-bags I ran into while trying to resolve my father's estate. I'm trying to make a public service announcement. I know I look angry. I am angry. I'm trying to save you from the same callous, indecent, predatory grab they make, at your expense, for their own financial gain. You'll see shadows of their ill-will and lack of regard when your dishwasher breaks down, or your heat goes out. Have kids? Matters not. They will not be available, until they can do an accounting of what they can charge you, AFTER they return from a long hiatus in responding. You are a financial opportunity to them, not a human - you are their disposable collateral in the deal. Have someone you care about die in their care - you'll see what I mean. They are douche-bags, of the highest order.

!! SELLERS BEWARE !! DON'T USE KELLER WILLIAMS BILTMORE !!…read more!! UNLESS YOU WANT REALTORS TO COPY AND PASTE PROPERTY DESCRIPTIONS AND PUT ZERO EFFORT INTO SELLING YOUR HOME !! !! KELLER WILLIAMS BILTMORE WILL CANCEL YOUR CONTRACT IN A SNAP OF A FINGER !! Communication was horrible -after 2 weeks with 3 showing, I would receive text requesting a showing "they are outside - can we do a showing?" ZERO time to prepare - after that, I made it very clear that I will need a 1hr in advance as courtesy as they took it as being difficult. Again - I get a text at 4:35 requesting a showing at 5pm and I advised that I needed 1hr to tidy things up - so the earliest is 5:30. As the buyer's agent left, I was told that my house was very beautiful and that the description did not do it justice. So I began to read the description, it seemed that NO effort was really made. The property description was horrible / the description was COPIED and PASTED After reading the description, I advised that the description was a RUN ON sentence - I requested that the description needs to be redone - we need to focus on the custom shutters, high-end Kitchen Aid appliances, master bedroom balcony with amazing mountain views. (I don't think looking at your lot sounds appealing) - AND INSTANTLY, I get a text that she sent me a email - I checked my email and received a CANCELLATION - what, am I not allowed to give feedback? All I did was ask to change the description... so I searched the internet and found a recent listing of this realtor and it was almost word for word, COPY AND PASTE does not work in real-state - not ever every home is the same. But the odd thing is, that this realtor has a listing for $357k and it looks like she spent some time describing that house??? Hmm is it because the commission is higher? . At the end of the day - DON'T EXPECT EXCELLENCE FROM KELLER WILLIAMS BILTMORE - THEY WILL CANCEL ON YOU IN A SNAP OF A FINGER - very unprofessional - STAY AWAY

Our friends were celebrating their 50th Wedding Anniversary, they mentioned a short video with…read morephotos/music of their lives together would be so special. I thought this would be a great gift, so not having much time, I reached out to Alex. We discussed the project, agreed on a price, and he was able to get it done rather quickly. He ended up working with my friends directly, and the finished product exceeded expectations. Alex was easy to work with, excellent communication, offered smart feedback, and the quality of the finished work was GREAT! He made the day special, one my friends will never forget, thanks to the video. Highly recommend his services.

We met a few times. They were very accommodating and easy to work with. He seemed to know exactly…read morewhat I was going for, and after a couple of shoots, he nailed it! I appreciate all the time, effort and consulting that he offered as well.

I was disappointed in the way they did business. Property Managers change frequently, sometimes…read morewithout notice. It is not easy to get hold of your property manager. The phone system has a recording which tells you to hold then after a few minutes tells you the mailbox is full.

0 STARS! My family & I fled a rental on 210 S. Alandale Pl 85710 due to a mouse infestation…read more Northpoint Asset Mgt, Deborah Davis, Anne Willey, Erika Harding, & owners Jacqueline "Jackie", Jose "Joey", & Amanda Garcia refuse/ignores repair requests. Several repairs needed but I didn't know the extent. Some were to be done before move in & rest after. The house & yard were to be cleaned, weeds & trash removed. Nothing was done when I met Deborah to get the keys the night before move in. She said, "oh how embarrassing. I didn't have a chance to clean. But you said you were anal anyways so I figured why clean twice." They lied on the lease noting the house was built after 1978, it was built in 1959. They did not provide the lead based paint reports/pamphlets required by AZ law. There was peeling paint & rust in the medicine cabinet, paint, stucco, & brick missing from the outside of the walls. When they prepared the house to repaint we were unaware the house was built before 1978. Nothing was done to protect me or my family from any dust/debris that came off the walls & left there, water & mud came through the holes of the walls to the inside of the house. We had no privacy. The master bedroom & kitchen have sliding glass doors that lead to the backyard, if someone is standing within inches-10' from the door they can see in. Northpoint & Garcia's would send workers or come themselves w/o proper/no notice. The excuse was, "they didn't need access inside" "what's the big deal" "why are you complaining". When I walk out of my bathroom after a shower into my room, to get dressed, & there's someone at the sliding glass door of my bedroom looking in, taking pictures, "inspecting", or painting it's a scary, an invasion of my privacy, demeaning, & traumatic. I had a peeping Tom & I couldn't do anything about it except live w/the blinds, curtains, & windows closed to have privacy in my own home. Due to the holes, we had a constant flow of insects, Nov. the mice came. Deborah yelled in my face that I should have "put a sock in it" to prevent mice. Deb said I should have repaired the holes myself with socks! She said it was my fault for not having a washer and dryer, one of the many discriminating comments made by her. Per Northpoint Asset, Deborah Davis, Anne Wiley, Erika Harding, Jacqueline Garcia, Jose Garcia, & Amanda Garcia Kirwan everyone has mice & insects. I BEGGED for them to repair the evaporative cooler in March, sent a 5 day repair in person, certified mail, emailed, texted. They refused & ignored me. They sent someone the same day Code Enforcement was coming. We didn't have heat the first night because the ventilation for the heater & water cooler were not up to code. Deborah said she would bring us space heaters & never showed up. She offered $150 for a hotel for 4 adults & baby. Later the owners say they told her to give $319 not $150. I guess the $169 was for Deborah to keep along w/the $200 they gave her to have the yard & house cleaned, along w/the $200 they gave her to replace a door she claimed to replace but didn't. I have several pictures, emails, text, videos, recordings, & witnesses. They lied to me & lied about me. When I brought issues to their attention I was met w/defensiveness, nothing was their fault, they didn't know, it was my fault somehow, it was the owners fault. Their actions & behavior were abusive & cruel. I found temporary housing for my kids but I am homeless. My stuff is in storage & I'm staying at various places until I find a home. I will never rent again due to this experience. The only truth Deborah Davis told me was that she loves wine, cocaine, & Trump. If you don't have money to repair your home DON'T RENT IT OUT!! I know I'm not the only one they have mistreated. People may be afraid to speak possibly because they are being harassed & intimidated like I was. You have rights, there are laws, speak up. I've already heard from 2 others who have had similar experiences but were threatened with lawsuits of slander if they spoke up. https://www.icloud.com/sharedalbum/#B0uGrq0zwiqXKX9

I have worked with Dave Benton and his team on multiple real estate transactions and have been very…read moreimpressed. Dave is knowledgeable about the local market and really does his homework. The best thing about Dave is how available he always is, you can literally get a hold of him night or day, weekends or holidays. He will ALWAYS answer his phone! If you are looking for a local, responsive and very experienced real estate team then you have found what you are looking for with Dave and the TAB Group.

I just closed on a new home yesterday thanks to Dave. My wife and I were both first time home…read morebuyers and Dave helped us navigate the whole buying process with ease. Breaking down the numbers, the house was initially listed at $440,000. The appraisal came in at $395,000. We purchased the house for $390,000 PLUS we got the sellers to give us $15,000 in credit to do renovations. Dave saved us $50,000 off the initially listing price and $5,000 off the appraisal price. Plus all of our demo and remodel work was covered from the sellers. Dave was on point coordinating and getting bids from demo guys, contractors, electricians, AC and flooring people. He was getting people in and out, getting estimates and finding us cheap, but quality labor. The numbers alone speak to Dave's work, but the behind the scenes stuff was just as good. Dave was calling and texting me pretty much daily throughout the process answering any questions we had and explaining what needed to happen at each step of process. He is always available even at nights, weekends, etc. To put a cherry on top, Dave got the escrow process expedited so that my wife and I could close on our house yesterday, which was our 2 year wedding anniversary. Thanks for all of your help Dave, we couldn't have done this without you!