came for a tire pressure check to find out a tire was bald and others were close. Landon was super…read morehelpful getting us new tires and serviced really quick; all 4 done in about 30 minutes. overall all the staff were attentive to customers and had a good vibe! definitely would recommend this location

My tire pressure was low so we went through the pressure check line and the service was absolutely…read morewonderful! Thank you Anya.. she is a rock star Not only was Anya so knowledgeable but her personality and friendliness was above and beyond! I even asked her if I could adopt her! I definitely will make the store my forever store!

Needed to have a flat fixed and Deer Valley Tires saved the day! A "mom and pops" business with…read moreexcellent service and friendly. Tire was fixed and remounted on my car. Way better than Pep Boys or similar places. Highly recommended!

Quick and reliable! I'm picky about where I take my car and this places is good! Changed out both…read morefront tires in a quick and gentle manner

Needed a quick oil change and rotation after a trip as well as inspection for potential issues. As…read moreusual I was in at 730 and out just after 9. Oil was done, tires rotated, and front brakes replaced! Don't get that type of speed and quality too much these days. Have been a return customer and have been treated well each time. Would recommend them for sure!

Nothing is more annoying than spending $771.68 and having to go air up your tires after you leave…read morebecause it wasn't done while your tires were aligned and rotated. I even asked Adam Wolfly to make sure it's completed when I started my services.

I've always been a fan of Discount tire. Had a flat and another tire spilt on my Tesla. Took it in…read morean Zack (store manager) and crew went above and beyond in helping to get me back on the road. This is a great store always helpful

Updated: After…read morevacation was over, we had the truck inspected by a third party. Alignment was fine. Shocks were fine. No issues found. Discount Tire in AZ tried to rip us off. BTW, the post by Chandler D (one of the idiots) didn't take me to a location where I could connect with the business to resolve the problem. It was a generic site on Discount Tire.

After getting off work today, I stopped for gas only to discover that my gas cap had apparently…read moredecided it was never opening again. There I was in my work clothes (that are meant for cold office AC), standing outside in 110-degree Arizona heat, absolutely sweating balls while trying every trick I could think of to get it open. With only about 10 miles left until empty, I was one inconvenience away from completely crashing out. So I drove over to Firestone hoping they might take pity on a damsel in distress. The gentleman at the front desk patiently listened to my problem and immediately said he'd ask one of the technicians if they could help. One of the guys came outside, got my gas cap open, fixed the issue in less than five minutes, and sent me on my way. They didn't charge me a dime, and they never once made me feel like I was inconveniencing them. They could have easily told me they were too busy, but instead they took a few minutes out of their day to help someone they had nothing to gain from. It's easy to leave reviews when you pay for a service, but I think it's even more important to recognize businesses that help people simply because it's the right thing to do. Thank you to everyone at Firestone for saving me from what felt like the end of a very bad day. I truly appreciate your kindness and willingness to help.

I had a good experience here. Bring lunch cuz you may hang out awhile. There's places to eat, shop…read moreand walk around to pass time in the same shopping center! I had to get a starter cuz my car shut off IN THE PARKING LOT. My friend and I had to push it over there as it wouldn't take jump. First we went to Costco and bought a new battery $150 hoping that was it. It still wouldn't start!!!!! But FStone tested it, diagnostic for $30 and it showed the starter. They had one delivered and installed it, all within around 90 minutes and $650 later, I was on my way. It's worked great and starts everytime now. I hope I don't have to come back LoL . Cars always need something and it's never cheap. So if I have another issue, I will visit here again!

I can't say enough about Scottsdale Car Care/Speed. Carl and Chris took care of me from the minute…read moreI walked in the door. I had a special project in mind and they help guide me and acquire parts needed to achieve. There was a bit of fabrication needed, and they did FANTASTIC. It looks like an OEM part. I couldn't be happier. They nailed the timeline, even on custom work, and that is impressive all on it's own. I will take all of my projects here moving forward!

I had an awful experience with this shop. I originally took my car in to have a steering stabilizer…read moreinstalled. The check engine light had also been on in my Jeep, so I had them check that out as well. It was Friday when they told me they could order the part my Jeep needed to be delivered by Sunday. They asked if I could prepay for half of the part/services, so I did, which should have been the first red flag. They told me to drop my car off Monday morning, and it would take around an hour - an hour and a half to install. I dropped by car off around 8:00 a.m. I finally called the shop back around 12:30 because I hadn't received an update. I called four times with no answer, then left a message. When they called me back, they said the part would actually be delivered Wednesday, which surprised me because they should have told me when I dropped my car off that the part didn't arrive Sunday. They said they were talking to the dealer to try to get the part sooner. I asked for them to call me back with an update. They still didn't call back. I had to call again. To which they said the part was actually showing up wrong on the website, and I needed a different part, and there was going to be a price change. I said just order the part, but if it can't get done on Monday or Tuesday morning, I'll have to pick the car back up and have it installed another time. They said they would call the dealer again to see when the correct part would arrive and call me back with an update. Yet again, no call back. I finally called again around 4:30 p.m. and asked for an update. They said that the correct part is actually a kit with 20 different parts that I should just source on eBay because it would be cheaper. They were zero help. I had to call for an update every time. Each time, they told me something different. It just seemed like they were lying on top of lies and could not keep up. They seemed to have no idea what was actually going on with my car, and they had multiple opportunities to be honest. When I picked up the car, I expressed my concerns about the situation. My car was in the shop for over 24 hours for no reason, I paid for ubers, and pre-paid for this service all for nothing. Their reasoning for not giving me updates was that they only had one person working in the shop. He also became defensive and said "Did I not leave you a voicemail??" Yes, you did. But that was after I called 4 times asking for an update. These people don't know what they are doing, and they have horrible customer service skills. I should've said no from the beginning when they asked for payment upfront. And before they comment and say "we don't have records of you in our system" the car was under my husband's name, Wyatt :) EDITED: The shop reached out to clarify my concerns. As indicated in their reply, I asked how the fact my car is a hybrid was missed considering I told them it was a hybrid, and they stated in their reply that is the root cause. Their response was that the dealer gave them two options and they ordered the somewhat readily available one. AKA they didn't check to make sure it would work with the hybrid. Yet another instance of inconsistent communication and incorrect information provided in their reply below. The root cause was not the vehicle is a hybrid. It was that they didn't pay attention. Also, since they want to talk about phone records, mine show the following: I called at 12:15, 12:20, and 12:25. I left a voicemail. I received a call back at 12:49. I called immediately back at 12:50. I had to call again at 1:26 for an update. They didn't call back until 3:19. I had to call again at 4:20 p.m. This is consistent with what I explained above. Their pettiness just goes to show they only care about their image and not their customers or their vehicles.

Borderline fraud. Avoid this place…read more Watch your bill here. I was charged $12 "shop materials" for a wheel alignment --no parts, no supplies, nothing. It is a made up fee. There was no supplies provided. Yet they charged me for it. And that is fraud. And they don't disclose the fees upfront. I was quoted $120. At checkout, it was $132. So much for honesty.

Got my car in right away and fixed quickly. Gracie got me checked out so fast and was very friendly.read more

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.