Everardo A, was a great help. Excellent service and attitude on a Saturday morning!…read moreAppreciate him answering all my questions regarding my battery. Will definitely return to this location

I had a disappointing experience with a cashier during my recent visit to AutoZone…read more When I approached the register, the cashier seemed uninterested in assisting customers and was engaged in a conversation with a coworker instead of focusing on the checkout process. During the transaction, he openly complained about his manager, specifically mentioning that his manager had repeatedly told him to put his phone away. He went on to say that he had no intention of following those instructions and would simply wait for the manager to walk away before taking his phone back out and continuing to use it. This conversation took place in front of customers and created an unprofessional atmosphere. Throughout the interaction, the cashier came across as rude and inattentive, showing the same dismissive attitude toward customers that he was expressing toward his manager. After I paid for my items, I asked for a bag. The cashier abruptly responded "We don't have any" and shrugged his shoulders. He made no effort to offer an alternative solution or even acknowledge the inconvenience. My merchandise was simply left on the counter, leaving me to gather the items and carry them out myself. Customer service is a major part of the retail experience, and this interaction reflected poorly on the store. Employees should remain professional, focus on assisting customers, and avoid discussing workplace disputes or disregarding management instructions in front of customers. I hope this feedback is taken seriously and used as an opportunity to improve the customer experience. This took place on Tuesday, 6/16/26, between 5:00-5:30pm at Register 4.

Absolute trash product. Ordered a bumper cover for a 2019 Hyundai Elantra. Bumper came rolled up…read morelike a yoga mat. Even after days of sitting in sun it is still bent and twisted. The grill and the trim do not even come close to fitting in this junk without making numerous cuts. Finally gave up and decided I will just get a proper replacement. Do not use this company.

Great parts for OEM And aftermarket parts. Bumpers, fender and hood. Receptionist was very helpfulread more

Went in to pickmup a cabin air filter they didn't have it in stock, ordered it and had it in the…read morestore for pick up in a few hours, reasonable price, friendly and helpful staff, would use them again.

Just worked with Ruben. Helped me with a battery warranty issue - incredibly helpful and kind! Give…read morethese people your business.

I was told $170 to rebuild my small pickup alternator, and about one week to get it done, with a…read more"fuck off" tone of voice. Nevertheless, they do so well, that they do not even answer questions over the phone, you have to come in. They also do receive emails, they just do not respond. FYI, "Florence Autoparts" on Florence and Main also sell auto parts with less attitude. Their phone number 323-789-9999

This company does not stand behind their work, took a pump in to get rebuilt and it's making the…read moresame noise which they promised that will fix, wouldn't warranty or refund it was a five hour job to redo this job again this company waste of my time do not waste your time with them

Due to a series of unfortunate incidents, I found my car's battery had completely died on Sunday…read more Just an horrible end to an absolute awful week. So I did some research into replacing the battery and found that Advance Auto Parts offers free installation, AND battery registration. You have to register the battery in a timely manner, or your car won't charge your new battery properly and it won't be as good. It's basically telling your car that "hey, you have a new battery at X Ah, take care of it". For my particular car, it's $90+ of gear/software on top of everything else. I went into the store, Esteban was immediately there to help me locate the correct battery and help me install it. Seriously went above and beyond to help me. Btw, while they do installations and stuff, they can't see in the dark. So depending on the time of year, installations can end as early as 4pm. Highly recommend this place for your car needs, especially if you're not confident about battery, wiper, etc... install.

Shoutout to Steve for GREAT customer service. He helped me find exactly what I was looking for and…read moretook the time to talk through the different products/options/prices. He gave me his honest opinion and made me feel taken care of. He also installed the battery I purchased and was able to successfully troubleshoot a hiccup when the terminal was stuck. Ask for Steve when you go in and you're guaranteed to get an exceptional customer experience.

A+ Service, staff is great. Juan, owner of business, is excellent…read more I had a rear bumper replaced, hood and front bumper, prepped and painted. Great work, paint matched and looks factory.

I've had to fix my Silverado and my Tahoe and every time J&A gets the job done! Great service and…read morepricing

the cashier was saying my 5 dollar bill was fake, even the person in the bar said "that shit fake…read moreasf" like come on learn how to read fake and real dollars bills‍‍

If I wasn't purchasing a necessity I would have left..3 people at the register no one says a word…read moreor acknowledges me while stand there and then the assistant manager comes and up 5 minutes later which must not be a position that is that hard to obtain because he laughed and said "well they usually say "welcome". he should not be in charge of anything

This location is a bit busy at times. The staff here is helpful and allowed me to go behind the…read moreconter to look for a 5/8 hearter hose with a 90 degree angle I need to make a slight modification on a project I was working on. It's hard to find good help now days. I will definitely be back to this location

I needed a new battery for my car and I was reluctant to install it myself due to some corrosion…read morewith my current battery. I called ahead and spoke to Everardo and he confirmed the battery was available and they would install it for me. When I got there staff said hello as I walked in and I asked for Everardo since that was the person I spoke to on the phone. Sure enough he was able to remove my old one and install the new one. Unfortunately my current battery had a lot of corrosion that that eaten away at the battery terminal and the swap required replacing that part as well (which I was also able to purchase here). The whole process due to the condition of my current battery was a bit trickier and lengthier than I initially anticipated. Luckily Everardo walked me through the process and explained my options and successfully replaced the battery terminal and the battery itself (no extra cost). This is the kind of exceptional customer service that is far too rare now a days. I am so glad I chose to come here today and Everardo was able to help me. Definitely coming back.