I finally found a reliable plumber!! Ivo was great! Friendly, punctual, and best of all- got the job done right. I needed a new water heater and he did a great job. I will definitely call him again eje. I have future plumbing issues. Thank you! read more

Good news! Ivo is only partially retired! Give him a call on his cell (916) 320-0939. He was at my house today installing a new water heater, 2 new faucets, and fixing a drain plug. He is likable, reliable, efficient, and trustworthy. Plus his 38 years of experience as a plumber make him an easy choice. Note: the other lines on his old business cards no longer work. He also would only ever refer you to another plumber named Mickey. read more

The water heater installed broke within warranty period, but they told me that the one the used has NO WARRANTY. Feel being cheated on the warranty. [See attachment that the website state it should still under warranty] read more

Everything about this company is great. Quick communication and follow up, prompt service, fantastic job of taking care of our backed up sink. I cannot recommend them highly enough. read more

I had a clogged up kitchen sink and decided to give B & I Plumbing a try, mainly because of the number of positive reviews on yelp. I'm glad I did as they were honest about the clogged up kitchen sink. They couldn't do anything to clean out the pipes but they did recommend a product called Rooto Pro Drain Opener which one can find at Home Depot. It worked brilliantly as it was able to clean out the clogged up sink in a short period of time. Their advice was solid and their service charge of $30.00 was reasonable. read more

B & I Plumbing - Plumbing Near Me - Sacramento, California

Plumbing emergency! Two nights before we leave for the big vacation and a mystery pipe bursts in the back yard. We had to turn off the water mains! No laundry, no showers, and worst of all -- no water for coffee! The usual plumber was totally overbooked, so the next morning to the Yelp we go... Read the reviews and called Ivo's sweetie wife Bea and got on the waiting list. Lucky for us he was nearby and available in a few hours. We received ETA updates by phone and text from Bea. Meanwhile, we brewed coffee from bottled water and held our nose in the bathroom. We need running water! Ivo arrived and got to work right away. He is a man with some skills, let me tell you. He knows what to do, and how to do it. He fixed the problem the old-fashioned way -- he laid some new copper pipe! Our beloved 66-year-old house threw a few curve balls from corners cut by previous owners, but in the end Ivo prevailed. In just a couple hours, all was back to normal. He is a modern Superman, and surely the world's best plumber. He is now our preferred vendor! Thank you, Ivo! And thank you, Bea! read more

B & I Plumbing - Ivo is the world's best plumber! - Plumbing Near Me - Sacramento, California

It's not often you need a plumber and when you do it's hard to know how to pick the right one that won't jerk you around and cost a fortune. I turned to trusty yelp for someone dependable and trustworthy and found B & I Plumbing with the highest ratings. After going to them, I can see why they are so highly recommended. I have had to use their services twice and both times I was really impressed with their professionalism, honesty and customer service. Ivo is the main guy who will come out to your house and give you an estimate. He came out fixed the problem didn't overcharge and even gave some free advice and help with some other plumbing issues I had. The cover caps on the clean out were old and broken and he fixed it temporarily but let me know that eventually I would need to replace them. He said they're hard to find because it's an old size and to give him a call if I need it replaced. Sure enough, about 2 months later, the cap was missing from one of the clean outs and I needed a new ASAP. I called B & I and left a message. Bea called me back and knew exactly who I was. She reassured me that she would get Ivo out the next day. She kept me informed of the approximate time to expect him and called back to check and make sure I was going to be available. There was no waiting around trying to guess the eta- makes you feel like your time is valuable to them. Not only did Ivo replace the cap that was missing but he also replaced the second one without me asking him. No charge! I am so impressed with the service B & I offers! I would not go to any other plumber! read more

B & I Plumbing - This is the nice job Ivo did on replacing the old broken covers on the sewer clean out. - Plumbing Near Me - Sacramento, California

He replaced my water heater. Excellant service & replacement! Highly recommended! How work was excellant & reasonable!

Showed up on time, saw the issue, told ME how to fix it, and didn't charge me a penny. We spent more time bullshitting than he did figuring out my problem. 10/10 would call again. Great guy. read more

My appointment was set for 10 am today. On my day off. Resting from my er visit. This man came nearly 2 hours early, no call to announce his arrival. No mask. No apologies. I gave courtesy when I made the appointment...why wasn't there curtesy for me. Especially on a 2 hr difference? And He Is in my house with no mask. If I get sick....this is on record. Including pics to show proof. read more

I reviewed B and I (Ivo is the plumber) highly. We hired him for several jobs, done very well. But when I tried to call yesterday, the phone was disconnected. Don't know what the story is. Sorry to lose him. read more

Finding a quality plumber is just about the hardest thing a consumer can do. You can scour Yelp reviews or rely on friend's recommendations, but you are still taking a gamble. Fortunately, that gamble paid off when I called up B&L Plumbing. Our water heater inexplicably died on us overnight, just as the cool fall weather started to creep in. I later found out we had a particular kind of water heater that had been recalled because of the built in ignitor which wouldn't allow me to re-light it manually. Ivo, the man behind B & L, was a savior. He told me I could get a full refund from Home Depot even though it was many years old. After arguing with the Home Depot rep on the phone, I eventually found out he was right. I got store credit and went down to exchange my old one for a new one. He made time later in the day to come back and install the new one, and in less than six hours we were back up and on our way! Ivo was a gem. He is upfront, honest and a friendly personality. He has a genuine desire to want to help people. Other plumbers only seem motivated by money and doing the bare minimum. read more

Researching plumbers on Yelp is not as fun as researching restaurants; there's no tasty treat at the end. But an excruciatingly slow drain overflowing in my basement necessitated this endeavor. Curiously, the top 2 results for plumbers in Sacramento had 100% 5-star reviews. I mean really? Are we that stupid? Am I to believe any business can possibly please 100 people in a row? That's clearly not-so-sly Yelp censorship, and I mistrust people who engage in that. Anyway, I chose B&I because they did have a mixture of reviews, like any natural forum would dictate. Some people are just assholes; some people are idiots. Based on the review distribution, the opinions of the assholes and idiots were far outweighed by those of rational people receiving good service from an honest purveyor. So, I pulled the trigger and called them. Mind you this was about 6pm on Saturday evening when I finally realized this problem wasn't going away with Drain-O, and I couldn't turn on my kitchen sink without flooding my basement. Needless to say, I was in a bit of a predicament. I called and left a voicemail, and they called my right back. I was wary of saying I needed help tonight, because I didn't want to incur an emergency fee. It turned out, Ivo was in the neighborhood, so he was able to be at my house in an hour. Amazing. My house was built in 1913 and has apparently a galvanized pipe that my kitchen and laundry room drain into (not good). Ivo ran his handheld snake machine as far as it would go, and wouldn't you know it, roots. This first go around got the water flowing, but not draining fully, so he had to grab the beast. He snaked the entire length of my pipe to the sewer, and It drains like a champ now. The work was A+, but I'm most impressed by his honesty and integrity. He spoke candidly about the extent of my problem. The snaking should be good for a couple years, but eventually, we should bypass the galvanized pipe. Digging up 4 feet of dirt to replace it doesn't make sense, so as is the standard procedure in old houses around me, bypassing it would be the best solution in the future. He didn't pressure me to do unnecessary work or spend unnecessary money (which he totally could have), but told me at some point that should be done. I appreciate that especially because, let's be honest, plumbers could totally screw you over, especially when you have an emergency. I felt like the price was very fair for the thoroughness of the job and hard work of lugging the snake up and down my basement stairs. I will call Ivo when it's time to do the bypass of the galvanized pipe for sure. read more

After recommending B & I Plumbing so many times I'm ashamed to see I have never written a review. Ivo, the owner, is the man! Ivo has spent plenty of hours at our house and I never regret a second of our time together. We lovingly dodged dog poop in the backyard together at 2am when the spigot in our backyard became possessed and burst. Water, mud, pitch black, new homeowners, it could have been a disaster but Ivo, Ivo to the rescue! I held the light as Ivo worked, way past normal hours, to cap the spigot for the night. He returned promptly the next day, as promised, to reroute and fix the terrible job that was done before we moved in. We never even noticed being without water for a few hours. Ivo also helped me install the toilet I ordered through Amazon Prime. Don't judge! I actually bought a top of the line Toto toilet for much cheaper than local big box stores, and Ivo told me the price I found it for was much better than he could do. Plus, free shipping! We have updated bathrooms, so I was picky with style. Our toilet arrived in a huge box, with 3,596,452,888,332 foam peanuts which Ivo and I bonded over as we chased them around in the wind to save local wildlife from eating them. Who am I kidding, I'm talking about my Labrador. Ivo took out our old toilet and smashed it so it would fit in the trash bin. He also carefully installed the new toilet and upgraded some shoddy connections the last plumber had installed. I've called Ivo to help with our sprinkler system, too. He's no slouch of a plumber. His wife works the phones for him and she cracks me up. They are incredibly hard working and are your typical old married couple, making jokes about each other but they are seriously a dream team! read more

Thanks to the fact that Chris recommended this service, as well as all the fab yelp reviews, I now have a great dependable plumber to call! After getting our kitchen partway remodeled, we had problems hooking up the new faucet due to non-matching pipes and hoses. I called B&I plumbing and Ivo was at my house within a matter of hours. He was able to quickly fix the problem and finished the hook up within an hour, for much less than the others I called who couldn't make it out for days. After he left, we noticed a small drip in the cold water line. I called and got voice mail, left a message then texted Ivo. He called back immediately and was out a short time later to fix the problem. I then later received a follow up call in response to my earlier voice mail, just to ensure that I had been able to reach Ivo and got my problem solved. Great customer service!! Ivo also gave us an estimate on some other work we'd like to have done in the future. You can be sure that this is the company I will go with once I'm ready to tackle the next project. read more

Tip: When you get a time promise from the dispatcher, ask them to keep you updated. We were promised one hour, but Ivo's actual arrive time was nearly two hours. 1. Phone answered right away - not a voice mail or call back. 2. Estimate of $120-140 for a clean-out, estimate freely given on the phone. Why don't more plumbers do that? Once they're at your house, you're stuck. 3. Ivo comes out to do the estimate with no obligation. 4. He fixed the problem, was courteous and explained everything. 5. Cost: $120, at the low end of the estimate. 6. While at the house, Ivo showed us how to fix a slow faucet issue ourselves. No charge. 7. No butt crack to deal with. I won't even go into the phone experience with nearby Mr. Rooter. Let's just say they work hard living down to their 1.5 star reviews! read more

Ivo came to our 1920s home on short notice and installed a new sump pump for us, improving on the previous situation, quickly and for a very reasonable price. He's knowledgeable as well as a nice guy who took time to patiently answer all of my husband's many questions. We will call B & I again when we redo our master bath. read more

After 12 days with a sewer line that was partially blocked, 4 invoices from a large regional plumbing company and over $1750 literally down the drain, I finally called B & I (and two other companies) to get estimates for the repair work, assuming that we had a collapsed line, per the other two large company assessments via their cameras. Ivo took a look and felt that our problem was not that large and that he felt he could clear the line. Sure enough, he was able the clear the line all of root intrusion the way to the main and all for a mere $120! Just say NO to large plumbing companies. Stay local and support small businesses like B & I! read more

Just to state right off the bat: This is hands down the best plumber you will find in Sacramento. Honest, talented, and won't overcharge you. I had gotten quoted over $300 to replace a master shutoff valve in my house. Ivo came over in the morning and quoted me $275 to do it, and then came over later the same day to complete the task. After finishing, he lowered the price to $225 because it was easier than he expected. Ivo is very friendly and easy to trust. You will not be sorry if you go with B & I plumbing. They have become my permanent plumber from now on. **Update: Ivo just came over and helped me replace a broken valve so that I could get water to my refrigerators ice maker. He replaced it easily (I had spent hours trying to do the same thing). As he left, I asked him how much I owed him, and he said don't worry about it. This guy is awesome. read more

I called these guys because of their excellent reviews on here and my experience was awful. I had to call them repeatedly after not getting calls back as promised, I could never get a specific time as to when he would come out, and the woman who I dealt with couldn't or wouldn't answer any of my questions and always said her husband, the plumber couldn't be reached until after 11 PM! It's pretty simple...we live in a decent size town with plenty of other plumbers. I'm not going to give my hard earned money away to a business who lacks common decency and whose communication is severely lacking. Do yourself a favor, and don't call this place! Update: the plumber Ivo was very nice, it was his wife who I dealt with who was difficult. And upon seeing this review, she called to harass me!! Now that is the epitome of unprofessional. read more

I'm a renter, and the owner lives on the East Coast. When our water heater was leaking and the pilot light kept going out, another larger plumbing establishment (and I use that term loosely) told the landlord that the water heater needed to be replaced and a lot of other little items that added up to $3100! I called Ivo, upon a recommendation, and he came out, replaced an attachment hose that was leaking and FIXED the problem for $180! He was professional, clean, courteous, honest and dependable! I couldn't be happier with B & I Plumbing, they're the real-deal, honest, hardworking family business! read more

I called B&I plumbing this morning to arrange for an estimate for a tankless H20 heater for space considerations more than current need. The woman on the phone was very friendly and immediately admitted that I would need to talk with Ivo regarding some factors he would need to know. She could have bs'd me, but was open and then immediately helped get into contact with Ivo. First contact: honesty, friendly, and great customer service. Ivo contacted me within a few minutes, asked me how old my home was, types of pipes. He then recommended against a tankless for my home as I have galvanized pipes. He explained his reasoning and need to upgrade to copper piping and improved gas line in order for max efficiency and to reduce the risk of problems with a tankless heater in the future. He never said I couldn't do it, but the cost to do it was not worth it in his opinion. Second contact: honesty and integrity. Greatly appreciated the honest advice today from Ivo and his staff that while it did not land them work today, I will seek out their help in the future for other plumbing issues. read more

Ivo is the greatest! He replaced my gas water heater just like he said he would. It wasn't a simple swap out in our 100 year old house but he made it painless. His quote was so much cheaper than the previous one that I up sold myself and added in a recirculating pump which he also fitted for no extra $$. Quick response, arrived when he said he would, no 'gotchas'. He even disassembled our kitchen faucet to find out why it was such low pressure - Ivo complained bitterly about Moen faucet build quality and told us to go to Costco to buy a new one, and he'd fit it for free! I seriously can't imagine any other tradesman saying the same thing, can you? Oh, and by the way, Ivo is Croatian! read more

So, this will be a long one...lol. I called a local Davis plumber, he did a estimate for us, climbed under the house, went over to the clean out, pulled out his camera, it wouldn't go into the main pipe to the city, said my pipes were bad. Quoted $3800 to fix the problem and get the sewage out from underneath my house, then he said all my pipe system was bad, it was made out of 'X' material but should really be 'Y' material, that would be $7,600, he then said he would throw in the main sewer line that goes out to the city and add in a warranty for another $8050, if we did both and signed up for his 'discount' program for $69 it would only come out to $12,700. He also did a 'service inspection' for free. After that he noted that our water heater was old and needs to be replaced, so he added $5050 for a new tankless water heater, and he said we should buy a water softener system, which would run another $4412. All this would be a discounted and generous $22,000 because we save 15% with his discount program. So I said I need to talk to my husband and maybe have another opinion and do some research. I pay him his $59 diagnostic fee and he went on his way. Then I called a second plumber, he said he wouldn't send one of his guys for any less then $250 because of his overhead, I said no thank you. He started telling me that anyone who charges less is going to tack on fees, and do a poor job. I repeat to him no thank you I don't want to pay someone $250 to do what I did for free - I crawled underneath the house my own dang self, and saw that yes a pipe is leaking, the questions would be where and why. After hanging up with him I found a website called 'homeadvisor' I get a better idea of what the national average price is for a job that I was told by the first guy would run us. It was far less than he quoted. I realized what the deal was at that point, I was calling the wrong plumbers, I decided to call B&I, they had super high reviews on Yelp, but it is a small business less well known. He is licensed and bonded though. Weds he comes over and asks what is wrong, and he asks where the access is to under the house. He crawled under no fussing or anything, he has me run water. He tells me the pipe is leaking and asks me if the main line to the city was snaked. I say no, so he opens up the clean out has me run some more water, and shows me that the pipe to the city is clogged and he needs to snake it. So he snakes it and about 80 feet out, near where our pipe meets the city, it stalls, he pushes it and all of a sudden you can see that it starts draining. HE CLEARED THE CLOG! To unclog it he only charges $135! He tells me that he will come back in 2 weeks when the water underneath is evaporated, and he will remove the waste, and toss some absorbant, then fix the leak, which he thinks is a joint leak and may just need a new o ring. Basically the clog made it so that at some location where one pipe meets another it just started leaking out. He estimates that it will all run less than $1000, with the snaking included in that. He is appalled and not surprised that the big time plumber tried to sell me so much, my pipes are fine and seem to have another 30 or so years left in them. I am blown away, and will be a customer for as long as Ivo will travel out to Davis and will be happy to recommend him to everyone and anyone who will listen to my long story. With the money I saved I can keep saving up for that kitchen remodel my poor kitchen needs, but guess who I will be calling to redo the kitchen pipes! read more

Ivo just came and fixed my 2 sinks that had leaks. I am very very pleased. The usual plumber would just change out the U or P trap underneath the sink, and that would fix the leak for the most part, until 5 or 10 years down the road. That is something we are all use to seeing a plumber do. That is why when Ivo started taking apart my whole under sink, I was a little confused, and unsure. I thought he was making his job harder, and that all he needed to do was change out the trap. Turns out, he was changing everything under the sink, but with better pipes, the PVC type, not metal, b/c those rust and do not last as long. He also said b/c he changed everything, if I were to have another sewage backup like I did from our previous job, we can just go through the under sink, and it would be a lot easier b/c of the type of pipes he used. Makes sense to me. He did a great job, and I love how he never does anything half ass, he does it all the way, or not at all. read more

This is a late review but a well deserved one! We used Ivo last November to help identify a gas leak after PG&E had shut the gas off to our tenants unexpectedly. I can not say enough about the quality he provides. We had 4 estimates from well known plumbing companies in the area. They ALL stated it must be a leak under our driveway (concrete) and said they had to dig before they knew where the leak was. They all quoted $4000-$6000 to solve the problem. Ivo was the last estimate we were getting before we moved forward. When he showed up I was off put because he was not in a company marked truck with decals. No bells and whistles with Ivo but hard honest work is what we got. He never said once we needed to dig up our driveway. He said we needed to cap both units and then test them; then if we didn't find the leak to test the driveway. WOW!!! No digging or thousands of dollar quote. He identified the leak FIRST (It was not under the driveway) but in a outer wall of a unit, then he fixed the leak. We did it all for less than $300. While he was there he also stopped a toilet from leaking and we have not had a problem since. We strongly recommend his work and that he will do it right. After all of the companies we dealt with Ivo was a pleasure to do business with. read more

It was a Sunday, midday and I called three plumbers in a panic. Left msgs for two and spoke with Ivo. He was on another job but said he could be there in two hours. He arrived in 90 minutes. I was never so happy to see a service person. He already knew the problem when he rang the doorbell: blocked sewer pipe. He said he'd have it cleared in 10 minutes. **Happy Dance** He set up immediately and we talked as his machine ran. I asked questions and he answered all of them. As promised, he had the blockage cleared within 10 minutes. As he cleaned up, I ran to get my checkbook. Not knowing what to expect when I asked him the cost for the service (no, I didn't ask beforehand... that's how stressed I was), I breathed a HUGE sigh of relief when he told me. I didn't have anything to compare to, but was just thrilled it wasn't over $120. Even if that cost is considered high for a Sunday service call to unblocked a sewer pipe, I don't care. It's one of those problems where I just wanted it fixed. I'd recommend B & I Plumbing in a heartbeat. I feel Ivo's a trustworthy and fair plumber and that's important for me. read more

Quick, friendly, and reasonable! My bathroom sink was draining slowly, so we called our neighbor (who's a plumber) to come over, and he cracked the pipe! So, I Yelped for a plumber! I called B&I Plumbing, and Ivo the plumber came over a short couple hours later. He was friendly, honest, and priced his work fairly. He even chatted with my nosey toddler, which was nice. The next time I need a plumber, I'll call B&I again! read more

So it's the night before Easter and our kitchen sink was clogged. We tried to fix it ourselves, but couldn't and that started it leaking underneath because we cracked one of the thingamajigs that you tighten down to keep it from leaking. So now it's Easter morning and we have company coming for dinner. I called and left messages for 2 other plumbers who I still have not heard from, and this was my third one. Not only did Ivo answer his phone at 8:30 a.m. on Easter Sunday, he said that even though he wasn't working, he would be here in 20 minutes and he was! He cleaned 20 years of crud out of it, replaced that thingamajig, and was gone before 10 a.m. Thank you Ivo!! read more

Fabulous Plumber!! I cannot say enough! Ivo is brilliant and a gifted plumber. He transformed our dated old bathroom with beautiful faucets. I have hired him before and has always out performed his services! read more

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This review is for the customer service only. Accidentally drilled into the water pipe while putting up kitchen cabinets (Tip: Never assume your builder has installed water piping correctly. Ours was laid directly behind the drywall and over the insulation instead of behind the insulation, but I digress). Of course, it's also Labor Day weekend. Called a few plumbers around before getting to B&I. Ivo came over to our home approximately 1 hour after I spoke with his wife. He took a look at the situation and was very upfront and honest with me about the repair, especially since the house has dreaded KITEC pipes. He did not have the part needed to make the repair and was unable to complete it that day; Ivo offered to order the part and repair the pipe the next day but I was able to find another plumber that had the necessary part. Ivo did not charge me for the service call to inspect the situation. I also spoke with Bea (Ivo's wife) when scheduling the appointment and to cancel ordering the part. She was very friendly and understanding during our interactions. Though I ultimately went with another plumber for my immediate needs, I plan to call B&I for future plumbing needs. read more

Ivo was just here yesterday. He's the essence of a man. Tom Ford wishes he could bottle Ivo up and sell him at Sephora. Coolest dude ever. A true pro. Found and fixed our issue in less than an hour. Your dad would be proud of you if he knew you somehow got a plumber as honest and knowledgable as Ivo. To all the other yelpers who complain about never being contacted or getting a no call no show. Here's my exact experience: I called the number. Didn't get an answer. The voice mail greeting gives a cell number to call or text if they don't answer. I text the number at 9pm. Boom got a response right away, set up an appointment for the very next day. Stayed in contact through text all the way up till when Ivo called me and said he was 30 min away. (He showed up in 15) Bottom line the communication was easy and straight forward if you use your brain and listen to their instructions. Thanks Ivo for all your help. Now we can poop and see it go bye bye. read more

I'll never use another plumber. These guys are that good. The owner, Ivo came out for my weekend job to fix a clogged pipe. Not only did he fix it fast, he found three other clogs and waited around with water running everywhere to make sure that no other clogs existed. The total bill was under $100. Skip the big corporate plumbers and just hire Ivo. read more

IVO is THE BEST! Very fast, professional, and friendly service. I've had to call him numerous times to take care of clogged bath tubs, leaky sinks, and broken toilet plumbing. (Old apartment in mid-town, go figure.) He gets the job done. :) read more

I am very happy that we hired B&I Plumbing. We called late evening after a plumbing emergency expecting to find an answering machine, but were pleasantly surprised when we reached the owner's wife. She took our information and squeezed us into the schedule the next day. Ivo came on time, and quickly got to work. I am very satisfied with the job and the fair pricing we received. I also appreciate how he provided tips to maintain our pipes and save us money in the long run. I will definitely hire them again, and will not hesitate to recommend to friends and family. read more

As a small business owner, I prefer to seek out other small businesses whenever I need anything done. Yelp is a wonderful research resource for this. Thanks Yelp for another superior business referral. Excellent professional customer service - by wife Bea who returned my call immediately and set up same day appt. Her very kind and knowledgeable husband, Ivo was able to assess, and do the required work same day before noon! The price was very reasonable and work was done expeditiously and expertly. I found a great plumber to refer business to. Yay!! read more

Like others have written before me, these guys are the best. I had a leak in the bathroom and it appeared to coming from out of the wall. We hired another plumber to assess it, and were told the water was coming from the tub/shower even though there was no evidence for that. We hired Ivo at B&I for a second opinion and he correctly diagnosed the issue. It is now fixed. He was fast, friendly, and very competent. I will never call another plumber. Highly recommended. read more

Great guy he came out to do his job and help out with my drainage issue. His service and price is reasonable compare to others I called.

Completely disappointed. I literally called this business and explain to them how I had been flaked on by numerous plumbers before. They put me at the top of the list. Even after I said anytime you can preferably at your earliest convenience. They put me on the top of the list for Thursday. By 7:30 a.m. Thursday morning they told me they had to reschedule. I said I understood and asked why. They didn't answer. I then said okay well I need you here by 10 a.m. Friday morning. They said I was too stressful of a client and I needed to find someone else. I will never refer somebody to this business they're so rude and disrespectful and I cannot believe how they handle business. PS had to give a star to post... Wouldnt get a one if i had a choice. read more

I have never posted a review on Yelp, but my multiple experiences with B&I have been some of the best customer service experiences I've ever had. B is extremely friendly and professional when you call, and you can tell they both really put their heart and soul into this business. We had an emergency leak on a Saturday morning after a spigot was hit during a tree removal. I called and B first told me Ivo was not available at all that day. When I told her we were going to have to call someone else this time because we couldn't be without water, she gave me his cell # and said that he'd probably drop what we was doing and come by. Sure enough, when I told him we were without water, he said he'd be there within the hour. As usual, he showed up on time with his friendly smile. It turned out to be a simple fix, and he had our water back up and running within a few minutes. He then refused to let me pay him because it was a quick, easy job. I know eventually our older home is going to need much bigger fixes, and I know who will be getting our business! I can't recommend them highly enough. read more