They really saved the day! We've had a root issue with our toilets and we could not be without both toilets for a day so I reached out to get a quote on yelp and request an inspection. The response was quick and they had availability the next afternoon which was amazing. I was given an estimate to start and that was perfect. I received a text that Gabriel would be coming out to take a look. I wasn't home but I had people who were and they were able to do the work within the afternoon. The pricing was very reasonable considering the work they did and they had to take breaks because it was storming. Overall, a really great experience and I would recommend them to everyone! read more

We hired this company to install water heaters, and while the project ultimately passed inspection, the process took about two weeks and was far more frustrating and costly than expected. The initial communication and responsiveness were great, which gave us confidence moving forward. However, the issue was not diagnosed correctly from the start, and there appeared to be a lack of understanding around how to access key areas needed for the work. This ultimately resulted in needing to install two water heaters instead of one, adding unexpected cost and time to the project. Communication throughout the job became very inconsistent. We were frequently told someone was coming, only for no one to show up. When calling the dispatcher, the information provided often did not match what was actually happening. An inspection was also scheduled for a day I had clearly communicated I could not be there, resulting in the inspector arriving when no one was home. The only time communication significantly improved was after I spoke with Mark, who was professional, responsive, and helpful once my frustration reached a higher level. I appreciated his efforts to move things along. That said, I was disappointed there was no acknowledgment, credit, or resolution offered for the additional time, delays, and inconvenience caused throughout the process. Overall, while the work was eventually completed and passed inspection, the experience fell short due to poor communication, misdiagnosis, delays, and added costs. Based on my experience, I would not recommend this company. read more

I was visiting my parents for Mother's Day weekend when we encountered a plumbing emergency, with a clogged main line. I called Drain Time Plumbing who had Gabriel come out to inspect things and explain what was causing the clog. He got us situated with clearing the clog and then scheduling the necessary work to take care of the underlying issue. The whole team from Drain Time Plumbing were professional and while it took several days to complete each stage of the work, we are grateful their team was able to respond quickly to our emergency and fix it. We will definitely recommend Drain Time to anyone we know in the Elk Grove and Sacramento area. read more

Finally getting around to writing my review for Drain Time Plumbing. Back in September 2025, we noticed our master toilet was leaking. Our home warranty technician came out and discovered roots growing around the drain, which unfortunately wasn't covered under the warranty. I went on Yelp and requested several quotes, and Drain Time Plumbing responded right away. They were able to send a technician out the very next day to check the issue. I decided to go with them because they explained the problem clearly and walked us through how they would fix it. A few days later, two technicians came out for the repair. They had to jackhammer the flooring around the drain to access and fix the issue. After the repair, they cemented around the drain and cleaned up the area really well. Both technicians were very professional and friendly. To save a little money, my husband did the tiling around the drain himself, and a technician later came back out to reinstall the toilet. Everything went smoothly and the service was great. We'll definitely use Drain Time Plumbing again for any future plumbing needs. Highly recommend. read more

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Thank you Drain Time! February 8, 2026, (Super Bowl Sunday!!) we had two toilets and two showers randomly start overflowing water. We needed help asap! I started Googling and called the usual suspects Mr. Rooter and Roto-Rooter.. Both companies were closed and forwarded our calls to their AI agents (which were useless). Drain Time answered and was able to come out immediately! Gabe showed up, battling the rain of the evening, and we explained the situation and he got to work straightaway. Not long after, Mark arrived onsite to help snake our line. They got the line cleared and told us that we'd likely continue having issues (spoiler alert, we did). The pipe from our house to the street was badly deteriorated and needed to be replaced. Pretty sure it was the original from when the house was built 60 or 70 years ago. With scheduling, it took some time to get a new pipe in via pipe burst (trench-less installation. Saved our front yard!). Drain Time was responsive throughout the entire process and came out anytime we needed them to clear our line. Alfredo and Jorge worked on the pipe burst and were great! They were knowledgeable and willing to walk me through the process at any time. Thank you Drain Time! read more

Drain Time Plumbing - Plumbing Near Me - Elk Grove, California

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Yet again, they helped me with my garbage disposal and did an amazing job! Brandon and the team are wonderful!

The company was selected from several that replied to request for sewer drain out repair. They were able to fit in my schedule for repair when my car would not be driving in and out of garage over new concrete patch. Single drain out was replaced to U shaped bullhorn with two drain outs. New concrete show pebbles in the aggregate to match old driveway. No more monthly sewer line clogs. read more

Drain Time Plumbing - Bullhorn drainout - Plumbing Near Me - Elk Grove, California

They were able to give me a same day appt for a non-working water heater and we're able to diagnose the problem and even get the old water heater working again. However I did opt for a replacement given the issue I was having and they came out the next business day and did a totally professional install of both a new tankless water heater and a water softener read more

They were quick to come on site during a weekend for an overflow toilet. They provided temp fix of helping drain the overflow toilet with some heavy use of a plunger and tried to sell us to replace the cast iron clean out with a plastic one as it was "source of the problem", but that was not the case. Our mitigation contractor found out as they took out the toilet it was actually roots in the pipes not calcium build up from having cast iron pipes. I felt I paid for false advertisement and not actual work. Wasted our time and money. Wish they did a more thorough job in investigating instead of selling. read more

I can't speak to the quality of work, which seems solid based on the reviews I've seen. However, I do have to recommend that people get a few estimates before committing to a large project. I had a small gas leak from the fireplace key. During the inspection I was told that the key valve could not be fixed or adjusted, and that their recommendation was to replace the gas lines for the entire house for $16,000. Well, someone just came by from another company today and fixed the leak at the key for......$150 and it took like 10 minutes. I can't say I'm enthused about how that played out so felt obligated to make others aware before you are taking loans out for no reason. read more

5 stars!! For timeliness in getting back to us, professionalism, workmanship and communication. This is our second time getting Drain Time for plumbing services. We trust them from seeing how they work and communicate when fixing the plumbing issue at our other house. The crew were friendly, hardworking and respectful of your time and your house. They kept line the area with paper, taped and clean up any mess after and cover any opening if job is to continue the next day or so. Seems like safety is a priority and permit is a must! I like!! So, Mark returned our call, came over from the pockets to my place. Easy person to talk to, no bullshits. we talked about what could be done as the cast iron pipe have shifted some over 4 decades causing a block/clog. They're respectful and there's no mess, clean job (see picture.) I'll update with a couple of pictures once the concrete is replaced. Don't hesitate to call them if you have plumbing issues. Mark and his team are upfront about the situation, pricing and their solutions. They'll show you the snaking video(s) of what they find out in and around your pipes. The cost to fix your plumbing issues is reasonable and comes with a warranty. Thank you Mark and Drain Time crews! PS. think they might be looking to add more good hardworking people for plumbing positions. read more

Drain Time Plumbing - New pipe, clean cut on the concrete and they cover the area after work is done so no trip hazard. - Plumbing Near Me - Elk Grove, California

Scheduled to have an appointment from 11-12pm. Had to call their office at 1245 to see what was going on, because no one texted or reached out to let me know they'd be running late. Technician calls at 1, telling me he'd be here in 15-20 min. Fast forward all the way to 245pm and that's when they show up. I just had a simple sewage clog, but then I get upsold on recommended repairs costing almost 20k???? The cost to snake my sewage line was reasonable, but then you want me to spend 20k to repair it??? C'mon man, seriously!? The technicians were cool dudes, they completed what I requested them to to come and do, but you don't need to try and upsell me on repairs that I don't need. Their slogan, "On time, every time"... yea definitely NOT. read more

All around excellent company, definitely my plumbers for life! On Saturday morning we discovered a leak coming from the wall in our master bathroom. Drain Time responded to a Yelp quote quickly and were at our house Sunday morning. There was a slight delay due to another emergency and they even offered to come on Saturday evening but we chose the following morning as the leak was slow. The inspection uncovered multiple major issues and we needed to have all our water and sewer piping replaced for our 3 bathroom house on a larger lot (our house is from the 1940s). Over the course of the project, I met between 10-15 employees and every single one was kind, professional, excellent at communication, and respectful of my time and space. They worked so efficiently and always left our house in as clean a state as possible at the end of the day. The owner Tommy was always there to explain every step of the process, talk through decisions, and keep me informed of the many moving parts. Thanks to him and his team I have a much better understanding of my own plumbing, and plumbing in general, and they managed to bring some lightness and humor! This was a big project and they made it as stress free as possible. I'd highly recommend them to anyone! read more

Last week my wife called me frantically saying she had gotten a smell of what to be a gas leaking from our gas water heater I got on yelp looking for someone who could help us out, within 20 mins Drain Time Plumbing reached out and said to give them a call at our convenience The gentleman on the phone said he could get someone within 1 to 2 hours to our house Within 45 mins Chaydon texted me to let me know he was on the way When Chaydon got here he got to work trying to figure what was going on. He checked for leaks and couldn't find anything. At this time there was no smell at all. He stayed for a bit to make sure there was not a leak, or smell and made me feel at ease. He explained to me how the gas water heater works and how to keep up with maintenance On his way out I was reaching for my card to pay for his drive out to check and he said it was not needed. Wow what a surprise, with the way funds are tight for a lot of families this was just great to hear that a company will come and take a look and not charge for just looking. Even though he didnt do work this company definitely will get a call from me when it comes to changing out my water heater in the near future. Kudos to Drain Time Plumbing read more

recently moved into our new home. have had some plumbing issues, and used other services previously.. however, had a great experience with Drain Time. Zach was more than courteous, and even though i was not home... he phoned me to ensure he addressed all my concerns, and to ensure nothing was missed during his visit. what should have been an easy swap out for our toilet and a DIY.. turned into something else.. was unable to get the valve off, and as a result misaligned the fill valve in our toilet. Zach was fast and efficient during the visit, and was very communicative. He also checked our water heater since we have had complaints of our hot water not lasting long enough... and it sounds like we will be needing to replace it soon, since it is older. Zach made recommendations, and i felt better equipped to make decisions on what our home needed. and best of all.. there was no pressure. it was all suggestions. Zach saved the day. definitely will reach out to drain time in the future for the water heater replacement, and any other issues we have at our home. thank you drain time , and Zach! read more

Thanks to Keith for solving our sink clog problem quickly and kindly. Would recommend!

I'll start by saying Brandon seems like a nice kid. However, we were told by this company that we had $27,000 worth of repairs, which would include ripping out the floors in our brand new house. It started with our sink not draining, and it ended up being just a clogged pipe which was discovered by a different company. Drain time did not offer any other solutions than ripping the floors out and replacing 30ft worth of pipe. Had we gone through with this, we would have spent almost 30 grand on basically a waste of time and resources, for everyone. I'm sure they are good at other things but I would not call them for clogs. That being said, I would not recommend drain time, or at least say, always get a second opinion. read more

I have a condo rental in Sacramento that developed a main drain failure. I contacted this company and they were able to send a technician in a couple hours. Keith interacted with my tenants in a quite professional and friendly manner. He also was able to fix the stoppage, so my tenants could use the kitchen and bathroom. He explained what was happening and the pricing before he fixed it, pricing was reasonable and timeline was great. read more

I had a great experience with Drain Time Plumbing. I submitted my request late at night and still received a response within an hour. They were able to send a plumber out the very next day for an inspection. Our plumber, CD, was extremely friendly and knowledgeable. He fixed our clogged toilet efficiently and never made us feel pressured or upcharged. Overall, it was an easy, honest, and professional experience. Highly recommend. read more

Good service and reasonable price.Got the job done.I had my heater flushed.Overall good experience

Super quick to respond. Came in less than 24 hours from request. Friendly technician. Fixed my disposal in ten. Professional. Kind. Communicative, Recommend for sure! read more

Clogged kitchen disposal, Gabriel came, then mark, Gabriel and Mark were personable. I paid with a senior count $1,185.75 to clean the drain with their Hydro machine , Then they said the pipe was bent under my my dining room floor and they would tear up the flooring tile and laminate and either put in an unbent pipe or brace it up but, and I would have to pay for repairs that my insurance wouldn't cover. Draintime wanted $13,000 at 9% interest. On and off they were here about 7 hours. My blood pressure went up, I called my neighbor to come and listen. I looked at my beautiful brick walkway and it is full of white grease. I wonder if all this was from my drain, I don't cook, I buy cooked food. mark said Gabriel was cleaning it. Well Gabriel needs to learn what cleaning up you mess is. I am so upset I wish I had read these reviews, I would have never wasted the $1,185.75 and never hired them. I will have to check Class Action suits to see if they have a class action suit. Looks like I wasn't the first sucker, and they were such nice guys. Unbelievable . read more

Mark and Gabe, and the whole crew are very helpful. They seem to be very honest people. They are all very polite people! I would recommend them to anybody, give them a try. You won't be dissatisfied. read more

Gabriel and Nick took care of several things for us with a lengthy service guarantee and decent price. Great to work with.

Drain Time Plumbing was fantastic! What should have been an easy DIY bidet installation turned into a complete nightmare for me, but Zach showed up right on time, was professional, and had everything installed and working perfectly in less than an hour. Fast, efficient, and truly stress-free service. I highly recommend Drain Time Plumbing! read more

Good company very prompt, showed up in time explain all the details that we needed to do definitely would use this company again.

I hired Drain Time because the drain in my shower clogged. I unclogged it with a plunger but thought that it probably had a clog further down and wanted to prevent further troubles. The tech arriveed on time was very nice, and found that there wasn't a deeper clog. He didn't charge for the house call! I will definitely use Drain Time if I ever have plumbing trouble in the future. read more

Great people. Great customer service. There for all my needs in a timely manner. I'm sticking with them

Fast, efficient, and clean. What more can I ask for? I needed a supply line capped off. They came promptly, gave me a fair quote, and finished the job same day. read more

Beware of Upselling I had a really disappointing experience with Drain Time Plumbing. They sent out a technician who told me he was the owner's son. After taking a quick look, he said I needed an entirely new water heater.. An expensive job and a huge inconvenience. Something didn't feel right, so I got a second opinion from another company. Within minutes, the second plumber identified the issue as a simple, inexpensive fix. Even more concerning, the first thing they did was check the manufacturer warranty, which Drain Time Plumbing never bothered to do. This tells me Drain Time was either careless or trying to upsell me on a major replacement I didn't need. Based on my experience, I would strongly caution anyone considering this company. Always get a second opinion and make sure the technician actually checks the basics like your warranty before recommending costly work. read more

This company I would recommend and Brandon in particular is amazing. The price was fair and the timing was perfect.

Spoke with them in Sat at 4:50pm about my toilet needing repair. The tank wouldn't fill. They gave me a quote, I accepted and first thing Sunday morning the plumber arrived, fiddled around and realized it was a quick fix and total rebuild of tank stuff wasn't required. It's back working. Really appreciate that he didn't do the rebuild when it wasn't necessary. I paid a reduced fee and we're ready for more company. Highly recommend the company with a special shout out to CD Stover, the technician. He was friendly, respectful of my property, explained the issue and fix and was done. read more

Our bathroom sink started acting up as it was draining real slowly and Drain Time came to the rescue. After contacting them here on Yelp in the morning, within hours, James showed up, assessed the problem and provided a solution. He was super professional and I appreciate how he pointed out what he was doing and explained everything throughout his visit. He was here and done within an hour or so. Great service overall, would highly recommend! read more

Great communication and ending up costing less than was quoted! Also was able to schedule same day and they came within the hour of calling. Thank you DTP! read more

Arrived on time, explained the job and price. Project in work. Unpacked and Installed, Toilet. Started disassembling Delta Faucet. was unable to remove the set screw due to corrosion. Gave me credit. Disassembled the 2nd Delta Faucet. Went and got Parts Kit returned and installed the new parts, Finished paper work and he left. He was very pleasant. I may of distracted his work in our chatting as he forgot to go back to the toilet and cut the bolts down so the caps could be secured over the mounting bolts. About 2.5 hours in all including a trip to get the faucet parts. I was a little surprised he did not have the tools to drill out the set screw. Being we missed the long bolts I don't know if he had bolt cutter to finish cutting them down. I cut them after I found the caps not on properly. Price was pretty much same as two other quotes. I had later while he was already working. Their quick response nailed them the job. Over All I'm satisfied read more

Drain Time Plumbing - Allen screw stripped out. Will need a drill and easy out to remove it. - Plumbing Near Me - Elk Grove, California

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I contacted drain time plumbing on yelp re: a shower that wasn't getting cold water to it and also low water flow problem. I received a response almost immediately. They gave me a time window to come out to give a free estimate and gave me a heads up when they were on their way. James and Brandon were friendly, wore shoe covers (without being asked), diagnosed the problem, gave an estimate and fixed it the same afternoon. Their work seemed to be good quality and they gave a one year warranty. I was happy with their service. read more

Got over to me quickly for a shower head drip and gave me the estimate. Chaydon was very knowledgeable

I'd had the pleasure of James, he came out in a timely manner. I had a leaking kitchen sink pipe, James used his expertise and found the problem within minutes. All work were professional install A+ service would highly recommend. -Mike read more

The employees at Drain Time were always prompt to receive calls and answer any questions I had about the project. They deducted the cost of removing and repouring the concrete after their technicians were able to find the leak without having to cut the concrete saving time and saving me money. It shows an attention to detail and professionalism that they were able to adjust their initial assessment and pass the savings onto their client. read more

Dan, from Drain Time, just left. My appointment slot was from 10am-noon. He was punctual and was here by 10am (which I appreciate because nothing sucks to have to wait.) He assessed my issue and fixed my kitchen shut off valve. Less than 30 minutes he was done. Thank you again, Dan. read more