Just had "Keith" the plumber from Drain Time out. Phew! What a relief to have my kitchen drain cleared. He was very informative as to what I can do to prevent the problem going forward. Cleaned up after himself. So far, very happy with the service read more

We had a full main line backup caused by roots growing through our older pipes, along with a clogged shower. After having poor experiences with our home warranty contractors, we continued searching for a reputable plumber and found Drain Time through Yelp. I gave one star because they responded quickly and were able to schedule us promptly for an inspection at no charge. I gave another star because Gabe was friendly, professional, and did a thorough inspection using cameras to show us exactly what was happening in our pipes. Unfortunately, the experience changed when additional personnel became involved. The conversation quickly felt more like a high-pressure sales presentation than a service call. We were quoted nearly $50,000 for a complete home replumb, which was a major shock. What was most frustrating was that no temporary solution was offered to get our plumbing functioning again to allow us time to look at our finances and plan for such a high dollar long-term repair option. After sharing the quote with friends, we were referred to another local plumber. He came out the very next day, cleared the roots, fixed the shower, identified the exact location of the damaged pipes, and scheduled the necessary repairs for the following weeks. The cost was a fraction of what we were quoted by Drain Time, including permits, materials, and labor. While I appreciated the responsiveness and professionalism during the initial inspection, I ultimately felt that the proposed solution was excessive for our immediate needs to help us get back up and running. read more

They really saved the day! We've had a root issue with our toilets and we could not be without both toilets for a day so I reached out to get a quote on yelp and request an inspection. The response was quick and they had availability the next afternoon which was amazing. I was given an estimate to start and that was perfect. I received a text that Gabriel would be coming out to take a look. I wasn't home but I had people who were and they were able to do the work within the afternoon. The pricing was very reasonable considering the work they did and they had to take breaks because it was storming. Overall, a really great experience and I would recommend them to everyone! read more

Its been awhile so I feel safe writing this review. I didn't before, but now I'm a gun owner with three giant dogs and one aggro pitty. So if Drain Time comes near my house, they will be looking for a brusing. If you are a single woman or disabled, avoid. I broke my tibia two years ago when I fell train running and was in a wheelchair, unable to leave my house. I had a plumbing disater. Drain Time came out and quoted me $39,000 to fix it. Can I bold that?? A $39,000.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! estimate. Probably 15% of the value of my tiny house. Given that it was an estimate, they probably would have hiked it to $50K when finished. Armoured Plumbing fixed it for $8,000. No problems to this day. Given my condition at the time, I told Drain Time that I would respond to them about moving forward by XXX date as I was awaiting a second opinion. This was about a 4 day delay in telling them yes or no. They didn't respond to my communciation. The owner called me at 10:00 pm - 10:00 PM - before XXXX date and demanded payment for their time spent estimating. 10 pm - for a $600.00 payment - to a woman in a wheelchair? Really crummy people. Desparate if you need to make that call. Crappy service, and likely criminal. Go with Armoured Plumbing from Roseville. You won't be disappointed. If you go with Drain Time Plumbing, you will be SWINDLED. No idea how these people live with themselves. They deserve to work with shit as they do. Edited to respond:   You said this in response (so that you cannot go back and claim you didn't): "Sally, I am very sorry that this happened to you, I did look in our system and I have no record of us having ever been to your property I think you have us confused with another company. I notice in your review you mentioned you were charged 600 dollars for an estimate our estimates are free unless we have to open dry wall or dig for diagnostic purposes. Again sorry this happened to you but I think you have left your review in error." First, how would you know if you came to my property when I haven't disclosed that here?  Lies lies.  Also, I spoke to Breane and Tommy who run the company several times. Tommy was the one who called me at 10 pm. Should I get my phone records?  There was a father son team that was also here - I think James was the father?  And the financer of your jet system also came over  Four employees in my house at once.  Basically to convince me to cover the cost of the stupid start up you did.The $600 was for taking my toilet off, snaking it, sending a camera in, and telling me to buy a new toilet.  Attached is the estimate you dirtbag. read more

Drain Time Plumbing - Price gougers. I ultimately paid $8K to fix my plumbing. Saved $32K. Do not give this place your business!!!!! - Plumbing Near Me - Elk Grove, California

Finally getting around to writing my review for Drain Time Plumbing. Back in September 2025, we noticed our master toilet was leaking. Our home warranty technician came out and discovered roots growing around the drain, which unfortunately wasn't covered under the warranty. I went on Yelp and requested several quotes, and Drain Time Plumbing responded right away. They were able to send a technician out the very next day to check the issue. I decided to go with them because they explained the problem clearly and walked us through how they would fix it. A few days later, two technicians came out for the repair. They had to jackhammer the flooring around the drain to access and fix the issue. After the repair, they cemented around the drain and cleaned up the area really well. Both technicians were very professional and friendly. To save a little money, my husband did the tiling around the drain himself, and a technician later came back out to reinstall the toilet. Everything went smoothly and the service was great. We'll definitely use Drain Time Plumbing again for any future plumbing needs. Highly recommend. read more

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Stay away from Drain Time!!! We were charged $1,000 to hydro jet our sewer line after initially being quoted $2,000. After the work, we were told our pipe was in bad shape and that we needed an $18,000 trenchless sewer replacement. Thankfully, we got a second opinion. Another plumbing company (Mako Plumbing and Sewer) inspected the line, confirmed the pipe was in good condition, successfully cleared the blockage with hydro jetting, and completely fixed the problem for $650. No sewer replacement was needed. Based on our experience, I cannot recommend Drain Time. If they tell you that you need expensive repairs, get a second opinion before spending a dime. It saved us nearly $18,000. read more

Thank you Drain Time! February 8, 2026, (Super Bowl Sunday!!) we had two toilets and two showers randomly start overflowing water. We needed help asap! I started Googling and called the usual suspects Mr. Rooter and Roto-Rooter.. Both companies were closed and forwarded our calls to their AI agents (which were useless). Drain Time answered and was able to come out immediately! Gabe showed up, battling the rain of the evening, and we explained the situation and he got to work straightaway. Not long after, Mark arrived onsite to help snake our line. They got the line cleared and told us that we'd likely continue having issues (spoiler alert, we did). The pipe from our house to the street was badly deteriorated and needed to be replaced. Pretty sure it was the original from when the house was built 60 or 70 years ago. With scheduling, it took some time to get a new pipe in via pipe burst (trench-less installation. Saved our front yard!). Drain Time was responsive throughout the entire process and came out anytime we needed them to clear our line. Alfredo and Jorge worked on the pipe burst and were great! They were knowledgeable and willing to walk me through the process at any time. Thank you Drain Time! read more

Drain Time Plumbing - Plumbing Near Me - Elk Grove, California

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Love the fast response, Great communication and overall best price and fixed the issue promptly. Definitely will be referring family in friends in need of a plumber Breane and Tommy just want to say a "Big Thank you" for your service and support and overall most down to earth people ..... love them !!!!! Drain Time Plumbing is the Best. read more

I was visiting my parents for Mother's Day weekend when we encountered a plumbing emergency, with a clogged main line. I called Drain Time Plumbing who had Gabriel come out to inspect things and explain what was causing the clog. He got us situated with clearing the clog and then scheduling the necessary work to take care of the underlying issue. The whole team from Drain Time Plumbing were professional and while it took several days to complete each stage of the work, we are grateful their team was able to respond quickly to our emergency and fix it. We will definitely recommend Drain Time to anyone we know in the Elk Grove and Sacramento area. read more

We hired this company to install water heaters, and while the project ultimately passed inspection, the process took about two weeks and was far more frustrating and costly than expected. The initial communication and responsiveness were great, which gave us confidence moving forward. However, the issue was not diagnosed correctly from the start, and there appeared to be a lack of understanding around how to access key areas needed for the work. This ultimately resulted in needing to install two water heaters instead of one, adding unexpected cost and time to the project. Communication throughout the job became very inconsistent. We were frequently told someone was coming, only for no one to show up. When calling the dispatcher, the information provided often did not match what was actually happening. An inspection was also scheduled for a day I had clearly communicated I could not be there, resulting in the inspector arriving when no one was home. The only time communication significantly improved was after I spoke with Mark, who was professional, responsive, and helpful once my frustration reached a higher level. I appreciated his efforts to move things along. That said, I was disappointed there was no acknowledgment, credit, or resolution offered for the additional time, delays, and inconvenience caused throughout the process. Overall, while the work was eventually completed and passed inspection, the experience fell short due to poor communication, misdiagnosis, delays, and added costs. Based on my experience, I would not recommend this company. read more

5 stars!! For timeliness in getting back to us, professionalism, workmanship and communication. This is our second time getting Drain Time for plumbing services. We trust them from seeing how they work and communicate when fixing the plumbing issue at our other house. The crew were friendly, hardworking and respectful of your time and your house. They kept line the area with paper, taped and clean up any mess after and cover any opening if job is to continue the next day or so. Seems like safety is a priority and permit is a must! I like!! So, Mark returned our call, came over from the pockets to my place. Easy person to talk to, no bullshits. we talked about what could be done as the cast iron pipe have shifted some over 4 decades causing a block/clog. They're respectful and there's no mess, clean job (see picture.) I'll update with a couple of pictures once the concrete is replaced. Don't hesitate to call them if you have plumbing issues. Mark and his team are upfront about the situation, pricing and their solutions. They'll show you the snaking video(s) of what they find out in and around your pipes. The cost to fix your plumbing issues is reasonable and comes with a warranty. Thank you Mark and Drain Time crews! PS. think they might be looking to add more good hardworking people for plumbing positions. read more

Drain Time Plumbing - New pipe, clean cut on the concrete and they cover the area after work is done so no trip hazard. - Plumbing Near Me - Elk Grove, California

Yet again, they helped me with my garbage disposal and did an amazing job! Brandon and the team are wonderful!

They were quick to come on site during a weekend for an overflow toilet. They provided temp fix of helping drain the overflow toilet with some heavy use of a plunger and tried to sell us to replace the cast iron clean out with a plastic one as it was "source of the problem", but that was not the case. Our mitigation contractor found out as they took out the toilet it was actually roots in the pipes not calcium build up from having cast iron pipes. I felt I paid for false advertisement and not actual work. Wasted our time and money. Wish they did a more thorough job in investigating instead of selling. read more

All around excellent company, definitely my plumbers for life! On Saturday morning we discovered a leak coming from the wall in our master bathroom. Drain Time responded to a Yelp quote quickly and were at our house Sunday morning. There was a slight delay due to another emergency and they even offered to come on Saturday evening but we chose the following morning as the leak was slow. The inspection uncovered multiple major issues and we needed to have all our water and sewer piping replaced for our 3 bathroom house on a larger lot (our house is from the 1940s). Over the course of the project, I met between 10-15 employees and every single one was kind, professional, excellent at communication, and respectful of my time and space. They worked so efficiently and always left our house in as clean a state as possible at the end of the day. The owner Tommy was always there to explain every step of the process, talk through decisions, and keep me informed of the many moving parts. Thanks to him and his team I have a much better understanding of my own plumbing, and plumbing in general, and they managed to bring some lightness and humor! This was a big project and they made it as stress free as possible. I'd highly recommend them to anyone! read more

I can't speak to the quality of work, which seems solid based on the reviews I've seen. However, I do have to recommend that people get a few estimates before committing to a large project. I had a small gas leak from the fireplace key. During the inspection I was told that the key valve could not be fixed or adjusted, and that their recommendation was to replace the gas lines for the entire house for $16,000. Well, someone just came by from another company today and fixed the leak at the key for......$150 and it took like 10 minutes. I can't say I'm enthused about how that played out so felt obligated to make others aware before you are taking loans out for no reason. read more

recently moved into our new home. have had some plumbing issues, and used other services previously.. however, had a great experience with Drain Time. Zach was more than courteous, and even though i was not home... he phoned me to ensure he addressed all my concerns, and to ensure nothing was missed during his visit. what should have been an easy swap out for our toilet and a DIY.. turned into something else.. was unable to get the valve off, and as a result misaligned the fill valve in our toilet. Zach was fast and efficient during the visit, and was very communicative. He also checked our water heater since we have had complaints of our hot water not lasting long enough... and it sounds like we will be needing to replace it soon, since it is older. Zach made recommendations, and i felt better equipped to make decisions on what our home needed. and best of all.. there was no pressure. it was all suggestions. Zach saved the day. definitely will reach out to drain time in the future for the water heater replacement, and any other issues we have at our home. thank you drain time , and Zach! read more

Last week my wife called me frantically saying she had gotten a smell of what to be a gas leaking from our gas water heater I got on yelp looking for someone who could help us out, within 20 mins Drain Time Plumbing reached out and said to give them a call at our convenience The gentleman on the phone said he could get someone within 1 to 2 hours to our house Within 45 mins Chaydon texted me to let me know he was on the way When Chaydon got here he got to work trying to figure what was going on. He checked for leaks and couldn't find anything. At this time there was no smell at all. He stayed for a bit to make sure there was not a leak, or smell and made me feel at ease. He explained to me how the gas water heater works and how to keep up with maintenance On his way out I was reaching for my card to pay for his drive out to check and he said it was not needed. Wow what a surprise, with the way funds are tight for a lot of families this was just great to hear that a company will come and take a look and not charge for just looking. Even though he didnt do work this company definitely will get a call from me when it comes to changing out my water heater in the near future. Kudos to Drain Time Plumbing read more

Was able to schedule repairs for a clogged toilet next day. Keith fixed it pretty quickly and was helpful in communicating the issue, what work was done and making recommendations for maintaining. read more

The company was selected from several that replied to request for sewer drain out repair. They were able to fit in my schedule for repair when my car would not be driving in and out of garage over new concrete patch. Single drain out was replaced to U shaped bullhorn with two drain outs. New concrete show pebbles in the aggregate to match old driveway. No more monthly sewer line clogs. read more

Drain Time Plumbing - Bullhorn drainout - Plumbing Near Me - Elk Grove, California

They were able to give me a same day appt for a non-working water heater and we're able to diagnose the problem and even get the old water heater working again. However I did opt for a replacement given the issue I was having and they came out the next business day and did a totally professional install of both a new tankless water heater and a water softener read more

I had a great experience with Drain Time Plumbing. I submitted my request late at night and still received a response within an hour. They were able to send a plumber out the very next day for an inspection. Our plumber, CD, was extremely friendly and knowledgeable. He fixed our clogged toilet efficiently and never made us feel pressured or upcharged. Overall, it was an easy, honest, and professional experience. Highly recommend. read more

The technician came by and took care of two problems quickly and politely. I will call again if we have problems in the future. read more

Thanks to Keith for solving our sink clog problem quickly and kindly. Would recommend!

Super quick to respond. Came in less than 24 hours from request. Friendly technician. Fixed my disposal in ten. Professional. Kind. Communicative, Recommend for sure! read more

I'll start by saying Brandon seems like a nice kid. However, we were told by this company that we had $27,000 worth of repairs, which would include ripping out the floors in our brand new house. It started with our sink not draining, and it ended up being just a clogged pipe which was discovered by a different company. Drain time did not offer any other solutions than ripping the floors out and replacing 30ft worth of pipe. Had we gone through with this, we would have spent almost 30 grand on basically a waste of time and resources, for everyone. I'm sure they are good at other things but I would not call them for clogs. That being said, I would not recommend drain time, or at least say, always get a second opinion. read more

I had an extremely stress-filled experience with Draintime Plumbing and almost had a heart attack when they gave me an estimate for over $7000. I initially called to have a bathtub hot water faucet repaired as the water would not stop running. That was rhe only thing I needed repaired. They arrived and told me they would have to put a hole in my exterior wall to access the tub valve, and replace with a new valve (valve alone was $450 just for the part). I asked why a new valve couldnt just be installed from the top and they explained that it was not possible. Then, as they were walking out the front door, they noticed a small drip of water from our frontyard riser and said it needed to be repaired immediately via a new ball valve and copper piping. They said the valve alone costs over $700, and that if I didn't do it now, it would burst and cause severe damage to my house. On top of that, I asked if they could just shut the hot water off so we could use the other faucets and toilet until it was repaired (which was not going to be done til the next day). They said it was not possible. So they gave me two options: shut off the main water valve to the house (which would not allow any faucets, toilets or shower to be used), or leave the bathtub hot water running until the next day. Really? As I found out the next day from a different plumber that they could have simply closed the hot water valve from the water heater so that we could still use the toilet and faucets (albeit without hot water). The next morning, I called a different plumber who arrived within 20 minutes, repaired the barhtub hot water valve with a few parts that cost less than $5 and done in 15 minutes; and the bathtub faucet has been working perfectly ever since. The bathtub faucet did NOT need a new valve. And the outside riser? He simply tightened the nut at no extra charge. The honest plumber was Golden State Plumbing (which I left a review for). Draintime Plumbing should be arrested for trying to swindle over $7000 for unnecessary and excessive repairs. Be careful out there, I selected Draintime initially due to their 4.7 avg rating on Yelp. That was exceedingly misleading. I have never felt more violated than with my experience with Draintime Plumbing. Shame on them for almost scamming me for over $7000. This amount was to cut a large rectangle hole in my stucco wall, install a new water valve for the tub, cover the hole with a metal plate, and replace the outside riser piping and valve. read more

Mark and Gabe, and the whole crew are very helpful. They seem to be very honest people. They are all very polite people! I would recommend them to anybody, give them a try. You won't be dissatisfied. read more

I have a condo rental in Sacramento that developed a main drain failure. I contacted this company and they were able to send a technician in a couple hours. Keith interacted with my tenants in a quite professional and friendly manner. He also was able to fix the stoppage, so my tenants could use the kitchen and bathroom. He explained what was happening and the pricing before he fixed it, pricing was reasonable and timeline was great. read more

Gabriel and Nick took care of several things for us with a lengthy service guarantee and decent price. Great to work with.

Drain Time Plumbing was fantastic! What should have been an easy DIY bidet installation turned into a complete nightmare for me, but Zach showed up right on time, was professional, and had everything installed and working perfectly in less than an hour. Fast, efficient, and truly stress-free service. I highly recommend Drain Time Plumbing! read more

Good service and reasonable price.Got the job done.I had my heater flushed.Overall good experience

Good company very prompt, showed up in time explain all the details that we needed to do definitely would use this company again.

Scheduled to have an appointment from 11-12pm. Had to call their office at 1245 to see what was going on, because no one texted or reached out to let me know they'd be running late. Technician calls at 1, telling me he'd be here in 15-20 min. Fast forward all the way to 245pm and that's when they show up. I just had a simple sewage clog, but then I get upsold on recommended repairs costing almost 20k???? The cost to snake my sewage line was reasonable, but then you want me to spend 20k to repair it??? C'mon man, seriously!? The technicians were cool dudes, they completed what I requested them to to come and do, but you don't need to try and upsell me on repairs that I don't need. Their slogan, "On time, every time"... yea definitely NOT. read more

Hi guys you remember our residence, we're right around the corner from your establishment. The first time you guys came to our residence, you were called for a clogged bath drain and you sent one of your senior guys. ( who is the father of the son who owns the company told me.) YOU did not do a good job at all when you guys TRIED to snake the drain, it was done through the bath tub drain. I tried to tell you that that won't be possible because your snake won't get through the first part of the plumbing pipe. But listen to me when I don't know what I'm talking about, but I do because I live here and have been living here for a while now so why wouldn't I know that it didn't work because I've done it myself. then I had you go out to the crawlspace where the clean out is. You didn't even do anything while under the house I'm not really sure what you did, but you still didn't unclog our drain. then you told me that you were going to replace the clean out and pick up some material and will be back in the morning still leaving us clogged bathtub. Why would you want to replace the piping system underneath the house? Well, you would wanna do that because that's where you're gonna make the most money. Did that need to be done absolutely not to me. That's completely shady. None of us said that we needed anything done underneath the house. We need you to snake the drain and that was it instead you wanted to make it seem like everything needed to be replaced so that you could charge us $5000 or some crazy amount of money. top it you sent us an invoice for almost $300 when you did absolutely nothing at all, we declined payment. And then you guys tackled us for about a month trying to get the payment which you will never get.I don't know what you guys got going on over there it seems like to me that you're out to make money while doing his little work as possible so we never called you back. Today we had an appointment for you to show up between two and three and you sent one of your guys over at the last minute. I remember how everything went last time so I decided to get everything prepped up as much as possible so that there couldn't be time charged to our residence for once again not doing a full inspection. the guy finally showed I didn't know who the hell parked in my driveway, but it wasn't a company vehicle. It was a personal vehicle, right away. I was like who the hell is this? I asked,where is your company vehicle. He said we don't have any vehicles at the shop right now. I was like oh sure OK whatever, when he got out of the car he had very clean clothes on not dirty at all so my first thought was this guy doesn't do any work. when I saw finally that he was an actual employee, I told chewy, (by the way is short for Jesus if my name was Jesus, I would present and introduce myself as Jesus and not chewy so that was not very professional. Then showing up in a personal car also not professional. I thought was he showed up at the last minute so that he could take his personal vehicle home not have to come back to the shop to drop off the company truck and then just dip out from our residence to go home and that right there says to me this employee is lazy as fuck. holding a tablet and no tools around his belt? whatsoever no tools in his personal vehicle don't look like gonna be able to do much more than me if anything at all. I'm very disappointed with your company and how you guys have handled yourselves while coming to our residence because we need a job done. our tub was leaking from the valve this time around in the main bathroom. It was worn out and just had never been replaced for quite some time maybe as long as 25 years.up. I had already turned the water off, and I had already opened up the crawlspace so that this could move move a little quicker save time and save money. because It seems like your employees like to milk it I said earlier when you sent us an invoice for what exactly?! you guys didn't even do any work and you didn't finish the job at all. We had to call a different company to get the job done. I explain to your guy that I had replaced the cartridge which goes inside the valve and controls the cold and hot water. your employee seemed very uneducated when it came to the profession that he works in. So then he wanted me to put the cartridge back in and turn the water on to see that there was no leak, but I just got done telling him that and I did that so that we didn't have to waste time which the time because here I am putting the in which I didn't need to do. Prior done I contacted my dad who is a retired him what was going on in detail and long story short he said the tub needs to be ripped out the tiles need to be ripped out the sheet rock behind the tile needs to get ripped out so you can get down to the subfloor. See if that is wet and is developing mold and if it is then the subfloor needs to be replaced. (this review will also be posted on Google and yelp didn't have read more

Beware of Upselling I had a really disappointing experience with Drain Time Plumbing. They sent out a technician who told me he was the owner's son. After taking a quick look, he said I needed an entirely new water heater.. An expensive job and a huge inconvenience. Something didn't feel right, so I got a second opinion from another company. Within minutes, the second plumber identified the issue as a simple, inexpensive fix. Even more concerning, the first thing they did was check the manufacturer warranty, which Drain Time Plumbing never bothered to do. This tells me Drain Time was either careless or trying to upsell me on a major replacement I didn't need. Based on my experience, I would strongly caution anyone considering this company. Always get a second opinion and make sure the technician actually checks the basics like your warranty before recommending costly work. read more

Fast, efficient, and clean. What more can I ask for? I needed a supply line capped off. They came promptly, gave me a fair quote, and finished the job same day. read more

Our bathroom sink started acting up as it was draining real slowly and Drain Time came to the rescue. After contacting them here on Yelp in the morning, within hours, James showed up, assessed the problem and provided a solution. He was super professional and I appreciate how he pointed out what he was doing and explained everything throughout his visit. He was here and done within an hour or so. Great service overall, would highly recommend! read more

Spoke with them in Sat at 4:50pm about my toilet needing repair. The tank wouldn't fill. They gave me a quote, I accepted and first thing Sunday morning the plumber arrived, fiddled around and realized it was a quick fix and total rebuild of tank stuff wasn't required. It's back working. Really appreciate that he didn't do the rebuild when it wasn't necessary. I paid a reduced fee and we're ready for more company. Highly recommend the company with a special shout out to CD Stover, the technician. He was friendly, respectful of my property, explained the issue and fix and was done. read more

Great people. Great customer service. There for all my needs in a timely manner. I'm sticking with them

Great communication and ending up costing less than was quoted! Also was able to schedule same day and they came within the hour of calling. Thank you DTP! read more