Quick to response Tom was very helpful, stayed on the phone with me and walk me step by step on figuring out where the issue is and finding a solution to it. Highly recommend their services friendly and very knowledge on their line of work read more

Going to take this time to vent... not about Drain Time, they were great. Got a quote, was given alternatives including how to DYI (literally every step plus what not to do), but I opted to have them do it for peace of mind since I am not handy and they offer a great warranty. The guy that came out was professional, did a great job, and walked me through the process (which was exactly as I was told on the phone). The problem is how my wife noticed our spigot was leaking outside... and AFTER the guy fixed it, my wife asked if she could just leave the water on and just close the hose nozzle when shes done using it. So we fixed a leak that we wouldn't even had notice should my wife had a thought a day earlier. Sigh... read more

Fast response and fast to get seen to get an estimate. Brandon was friendly, easy to talk to. Let me know that I needed a new toilet. As great as that was, i should have done more estimates as they charged way more than it should have been. Word of advice, get a toilet through a store, then have them install it for cheaper. Anyhow a different tech came to put the new toilet in. He was nice and did a good job. However, should have checked the upper tank and it was wobbly a bit. I messaged them and ask if that's normal. A different tech came and temporary fixed it. I believe it's that type of tank that is just not steady in the upper part (top flush button) I ended up again using a towel to put behind to make it sturdy. Imagine that, a pricy toilet that uses a towel to keep the upper part sturdy. As annoying as it is to get estimates, you should definitely do that before you settle for one that's more pricy than it should have been. And all they care about is you rating them and keep asking you to rate them through email and phone. read more

WATCH OUT! Drain Time Plumbing inspected a slow-draining toilet and recommended more than $8,000 in repairs, claiming about three feet of pipe and a damaged cleanout needed replacement. DTP said that the line was so damaged that 3ft of exterior piping needed to be ripped out and replaced. Their reasoning was that the cast iron clean out was "cracked" and needed to be replaced. This is the first B.S as the cast iron is just a shroud that covers the cleanout and doesn't carry any waste water. The next BS was that there were no photos of the destroyed pipe that they claimed existed. The 3rd BS was that DTP claimed that the cleanout, located 2ft from the exterior wall, was damaged. Typical cleanouts ARE located here, but mine isn't! DTP didn't even try finding the cleanout as the mulch in the area was untouched. FRAUD!! FRAUD!! DTP wanted over $8,000!I got another plumber to come out, replace my toilet, and problem SOVED for $300 (ALL-IN). These guys will take you if they think you don't know or aren't present. read more

Drain Time Plumbing - WATCH OUT! They claimed way more issues that was needed. Another plumber came out and fixed for $300 (All-IN). - Plumbing Near Me - Elk Grove, California

Finally getting around to writing my review for Drain Time Plumbing. Back in September 2025, we noticed our master toilet was leaking. Our home warranty technician came out and discovered roots growing around the drain, which unfortunately wasn't covered under the warranty. I went on Yelp and requested several quotes, and Drain Time Plumbing responded right away. They were able to send a technician out the very next day to check the issue. I decided to go with them because they explained the problem clearly and walked us through how they would fix it. A few days later, two technicians came out for the repair. They had to jackhammer the flooring around the drain to access and fix the issue. After the repair, they cemented around the drain and cleaned up the area really well. Both technicians were very professional and friendly. To save a little money, my husband did the tiling around the drain himself, and a technician later came back out to reinstall the toilet. Everything went smoothly and the service was great. We'll definitely use Drain Time Plumbing again for any future plumbing needs. Highly recommend. read more

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They really saved the day! We've had a root issue with our toilets and we could not be without both toilets for a day so I reached out to get a quote on yelp and request an inspection. The response was quick and they had availability the next afternoon which was amazing. I was given an estimate to start and that was perfect. I received a text that Gabriel would be coming out to take a look. I wasn't home but I had people who were and they were able to do the work within the afternoon. The pricing was very reasonable considering the work they did and they had to take breaks because it was storming. Overall, a really great experience and I would recommend them to everyone! read more

Quick response and service. The result is not exactly what I wanted but I'm not expert so ill let you decide how they did. read more

Drain Time Plumbing - After. IDK. You be the judge - Plumbing Near Me - Elk Grove, California

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Thank you Drain Time! February 8, 2026, (Super Bowl Sunday!!) we had two toilets and two showers randomly start overflowing water. We needed help asap! I started Googling and called the usual suspects Mr. Rooter and Roto-Rooter.. Both companies were closed and forwarded our calls to their AI agents (which were useless). Drain Time answered and was able to come out immediately! Gabe showed up, battling the rain of the evening, and we explained the situation and he got to work straightaway. Not long after, Mark arrived onsite to help snake our line. They got the line cleared and told us that we'd likely continue having issues (spoiler alert, we did). The pipe from our house to the street was badly deteriorated and needed to be replaced. Pretty sure it was the original from when the house was built 60 or 70 years ago. With scheduling, it took some time to get a new pipe in via pipe burst (trench-less installation. Saved our front yard!). Drain Time was responsive throughout the entire process and came out anytime we needed them to clear our line. Alfredo and Jorge worked on the pipe burst and were great! They were knowledgeable and willing to walk me through the process at any time. Thank you Drain Time! read more

Drain Time Plumbing - Plumbing Near Me - Elk Grove, California

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After my last review, Drain Time Plumbing flagged it for deletion on yelp. The short. I was in a wheel chair and am a single woman. They gave me the attached quote for $40K to repair my line. Look at the photo of the esimtate which they provided me. Armoured Plumbing took care of everything for $8k. I encourage customers to reivew the low reviews. This price gouging was not limited to me. Don't use this company. They also seem to be dishonest in their yelp responses as they claimed they had no record of this and told me I must have mistaken them with another company. Response to adam: In my prior review said I didn't write a review for two years because I was scared that your company knew where I lived, and I was a single woman confined to a wheelchair. Your aggresive tactics and calls at 10 pm frightened me. I would hope a business would understand that fear. Yelp is not the BBB, just a review service. I suppose I may take this up with a legal authority. You still have not addressed the fact that you suggested I had your company mistaken for another which implies that you recognize the very outrageous estimate. Clearly, I do not have your company mistaken per the photo. read more

Drain Time Plumbing - Insane estimate. - Plumbing Near Me - Elk Grove, California

We had a full main line backup caused by roots growing through our older pipes, along with a clogged shower. After having poor experiences with our home warranty contractors, we continued searching for a reputable plumber and found Drain Time through Yelp. I gave one star because they responded quickly and were able to schedule us promptly for an inspection at no charge. I gave another star because Gabe was friendly, professional, and did a thorough inspection using cameras to show us exactly what was happening in our pipes. Unfortunately, the experience changed when additional personnel became involved. The conversation quickly felt more like a high-pressure sales presentation than a service call. We were quoted nearly $50,000 for a complete home replumb, which was a major shock. What was most frustrating was that no temporary solution was offered to get our plumbing functioning again to allow us time to look at our finances and plan for such a high dollar long-term repair option. After sharing the quote with friends, we were referred to another local plumber. He came out the very next day, cleared the roots, fixed the shower, identified the exact location of the damaged pipes, and scheduled the necessary repairs for the following weeks. The cost was a fraction of what we were quoted by Drain Time, including permits, materials, and labor. While I appreciated the responsiveness and professionalism during the initial inspection, I ultimately felt that the proposed solution was excessive for our immediate needs to help us get back up and running. read more

5 stars!! For timeliness in getting back to us, professionalism, workmanship and communication. This is our second time getting Drain Time for plumbing services. We trust them from seeing how they work and communicate when fixing the plumbing issue at our other house. The crew were friendly, hardworking and respectful of your time and your house. They kept line the area with paper, taped and clean up any mess after and cover any opening if job is to continue the next day or so. Seems like safety is a priority and permit is a must! I like!! So, Mark returned our call, came over from the pockets to my place. Easy person to talk to, no bullshits. we talked about what could be done as the cast iron pipe have shifted some over 4 decades causing a block/clog. They're respectful and there's no mess, clean job (see picture.) I'll update with a couple of pictures once the concrete is replaced. Don't hesitate to call them if you have plumbing issues. Mark and his team are upfront about the situation, pricing and their solutions. They'll show you the snaking video(s) of what they find out in and around your pipes. The cost to fix your plumbing issues is reasonable and comes with a warranty. Thank you Mark and Drain Time crews! PS. think they might be looking to add more good hardworking people for plumbing positions. read more

Drain Time Plumbing - New pipe, clean cut on the concrete and they cover the area after work is done so no trip hazard. - Plumbing Near Me - Elk Grove, California

Just had "Keith" the plumber from Drain Time out. Phew! What a relief to have my kitchen drain cleared. He was very informative as to what I can do to prevent the problem going forward. Cleaned up after himself. So far, very happy with the service read more

Love the fast response, Great communication and overall best price and fixed the issue promptly. Definitely will be referring family in friends in need of a plumber Breane and Tommy just want to say a "Big Thank you" for your service and support and overall most down to earth people ..... love them !!!!! Drain Time Plumbing is the Best. read more

I was visiting my parents for Mother's Day weekend when we encountered a plumbing emergency, with a clogged main line. I called Drain Time Plumbing who had Gabriel come out to inspect things and explain what was causing the clog. He got us situated with clearing the clog and then scheduling the necessary work to take care of the underlying issue. The whole team from Drain Time Plumbing were professional and while it took several days to complete each stage of the work, we are grateful their team was able to respond quickly to our emergency and fix it. We will definitely recommend Drain Time to anyone we know in the Elk Grove and Sacramento area. read more

We hired this company to install water heaters, and while the project ultimately passed inspection, the process took about two weeks and was far more frustrating and costly than expected. The initial communication and responsiveness were great, which gave us confidence moving forward. However, the issue was not diagnosed correctly from the start, and there appeared to be a lack of understanding around how to access key areas needed for the work. This ultimately resulted in needing to install two water heaters instead of one, adding unexpected cost and time to the project. Communication throughout the job became very inconsistent. We were frequently told someone was coming, only for no one to show up. When calling the dispatcher, the information provided often did not match what was actually happening. An inspection was also scheduled for a day I had clearly communicated I could not be there, resulting in the inspector arriving when no one was home. The only time communication significantly improved was after I spoke with Mark, who was professional, responsive, and helpful once my frustration reached a higher level. I appreciated his efforts to move things along. That said, I was disappointed there was no acknowledgment, credit, or resolution offered for the additional time, delays, and inconvenience caused throughout the process. Overall, while the work was eventually completed and passed inspection, the experience fell short due to poor communication, misdiagnosis, delays, and added costs. Based on my experience, I would not recommend this company. read more

The service was amazing! They did such a wonderful job--efficient and on the same day, even on a weekend. I would definitely recommend this company. Thank You Devon and your partner Mark that came to help. You guys are amazing we really appreciate you. read more

They were very nice but their quote was, in my opinion, way too high. I don't have any complaoints with the company, but I couldn't justify to myself paying the cost. I went with another bidder, so I cannot speak to their services. read more

Excellent service. Keith came out the same day and completed the task. Very professional and efficient. Very competitive rates. I will be using them again. read more

Drain Time saved me ! They knew right away what the issue was and they communicated clearly with me throughout the process. They were more than efficient , extra thorough and a pleasure doing business with ! Plus they saved me a ton of money !!!! It's refreshing to see such great customer service these days ! I highly recommend them ! read more

Stay away from Drain Time!!! We were charged $1,000 to hydro jet our sewer line after initially being quoted $2,000. After the work, we were told our pipe was in bad shape and that we needed an $18,000 trenchless sewer replacement. Thankfully, we got a second opinion. Another plumbing company (Mako Plumbing and Sewer) inspected the line, confirmed the pipe was in good condition, successfully cleared the blockage with hydro jetting, and completely fixed the problem for $650. No sewer replacement was needed. Based on our experience, I cannot recommend Drain Time. If they tell you that you need expensive repairs, get a second opinion before spending a dime. It saved us nearly $18,000. read more

Yet again, they helped me with my garbage disposal and did an amazing job! Brandon and the team are wonderful!

All around excellent company, definitely my plumbers for life! On Saturday morning we discovered a leak coming from the wall in our master bathroom. Drain Time responded to a Yelp quote quickly and were at our house Sunday morning. There was a slight delay due to another emergency and they even offered to come on Saturday evening but we chose the following morning as the leak was slow. The inspection uncovered multiple major issues and we needed to have all our water and sewer piping replaced for our 3 bathroom house on a larger lot (our house is from the 1940s). Over the course of the project, I met between 10-15 employees and every single one was kind, professional, excellent at communication, and respectful of my time and space. They worked so efficiently and always left our house in as clean a state as possible at the end of the day. The owner Tommy was always there to explain every step of the process, talk through decisions, and keep me informed of the many moving parts. Thanks to him and his team I have a much better understanding of my own plumbing, and plumbing in general, and they managed to bring some lightness and humor! This was a big project and they made it as stress free as possible. I'd highly recommend them to anyone! read more

recently moved into our new home. have had some plumbing issues, and used other services previously.. however, had a great experience with Drain Time. Zach was more than courteous, and even though i was not home... he phoned me to ensure he addressed all my concerns, and to ensure nothing was missed during his visit. what should have been an easy swap out for our toilet and a DIY.. turned into something else.. was unable to get the valve off, and as a result misaligned the fill valve in our toilet. Zach was fast and efficient during the visit, and was very communicative. He also checked our water heater since we have had complaints of our hot water not lasting long enough... and it sounds like we will be needing to replace it soon, since it is older. Zach made recommendations, and i felt better equipped to make decisions on what our home needed. and best of all.. there was no pressure. it was all suggestions. Zach saved the day. definitely will reach out to drain time in the future for the water heater replacement, and any other issues we have at our home. thank you drain time , and Zach! read more

They were quick to come on site during a weekend for an overflow toilet. They provided temp fix of helping drain the overflow toilet with some heavy use of a plunger and tried to sell us to replace the cast iron clean out with a plastic one as it was "source of the problem", but that was not the case. Our mitigation contractor found out as they took out the toilet it was actually roots in the pipes not calcium build up from having cast iron pipes. I felt I paid for false advertisement and not actual work. Wasted our time and money. Wish they did a more thorough job in investigating instead of selling. read more

I can't speak to the quality of work, which seems solid based on the reviews I've seen. However, I do have to recommend that people get a few estimates before committing to a large project. I had a small gas leak from the fireplace key. During the inspection I was told that the key valve could not be fixed or adjusted, and that their recommendation was to replace the gas lines for the entire house for $16,000. Well, someone just came by from another company today and fixed the leak at the key for......$150 and it took like 10 minutes. I can't say I'm enthused about how that played out so felt obligated to make others aware before you are taking loans out for no reason. read more

I had a great experience with Drain Time Plumbing. I submitted my request late at night and still received a response within an hour. They were able to send a plumber out the very next day for an inspection. Our plumber, CD, was extremely friendly and knowledgeable. He fixed our clogged toilet efficiently and never made us feel pressured or upcharged. Overall, it was an easy, honest, and professional experience. Highly recommend. read more

We requested the plumber give us 1 hour call prior to arrival. I needed 45 minutes to drive to elderly parent's home. He did not and was not happy having to waiting. We were charged $400 to clear the kitchen sink and given 7 day warranty. We probably got charged for the wait time. read more

Last week my wife called me frantically saying she had gotten a smell of what to be a gas leaking from our gas water heater I got on yelp looking for someone who could help us out, within 20 mins Drain Time Plumbing reached out and said to give them a call at our convenience The gentleman on the phone said he could get someone within 1 to 2 hours to our house Within 45 mins Chaydon texted me to let me know he was on the way When Chaydon got here he got to work trying to figure what was going on. He checked for leaks and couldn't find anything. At this time there was no smell at all. He stayed for a bit to make sure there was not a leak, or smell and made me feel at ease. He explained to me how the gas water heater works and how to keep up with maintenance On his way out I was reaching for my card to pay for his drive out to check and he said it was not needed. Wow what a surprise, with the way funds are tight for a lot of families this was just great to hear that a company will come and take a look and not charge for just looking. Even though he didnt do work this company definitely will get a call from me when it comes to changing out my water heater in the near future. Kudos to Drain Time Plumbing read more

The service provided was efficient, thorough and affordable - they fit me in to their busy schedules to rapidly resolve my plumbing issue. From the representative who I spoke with on the phone, to the service men who came to my house, everyone was friendly and well spoken. They were respectful and left no mess behind. I highly recommend using Drain Time whether your issue is big or small. read more

Super quick to respond. Came in less than 24 hours from request. Friendly technician. Fixed my disposal in ten. Professional. Kind. Communicative, Recommend for sure! read more

Was able to schedule repairs for a clogged toilet next day. Keith fixed it pretty quickly and was helpful in communicating the issue, what work was done and making recommendations for maintaining. read more

The technician came by and took care of two problems quickly and politely. I will call again if we have problems in the future. read more

The company was selected from several that replied to request for sewer drain out repair. They were able to fit in my schedule for repair when my car would not be driving in and out of garage over new concrete patch. Single drain out was replaced to U shaped bullhorn with two drain outs. New concrete show pebbles in the aggregate to match old driveway. No more monthly sewer line clogs. read more

Drain Time Plumbing - Bullhorn drainout - Plumbing Near Me - Elk Grove, California

They were able to give me a same day appt for a non-working water heater and we're able to diagnose the problem and even get the old water heater working again. However I did opt for a replacement given the issue I was having and they came out the next business day and did a totally professional install of both a new tankless water heater and a water softener read more

I had the most amazing experience with drain time plumbing, they were on time , very professional, and did an amazing job. The staff were friendly, I most definitely will be using them again! read more

Best team of people, very knowledgeable and professional. From the front office to the field team. Fast reliable service and job was finished on time. Transparent pricing. If you need and plumbing done call Drain Time First. You will not be disappointed!! read more

Thanks to Keith for solving our sink clog problem quickly and kindly. Would recommend!

I'll start by saying Brandon seems like a nice kid. However, we were told by this company that we had $27,000 worth of repairs, which would include ripping out the floors in our brand new house. It started with our sink not draining, and it ended up being just a clogged pipe which was discovered by a different company. Drain time did not offer any other solutions than ripping the floors out and replacing 30ft worth of pipe. Had we gone through with this, we would have spent almost 30 grand on basically a waste of time and resources, for everyone. I'm sure they are good at other things but I would not call them for clogs. That being said, I would not recommend drain time, or at least say, always get a second opinion. read more

Mark and Gabe, and the whole crew are very helpful. They seem to be very honest people. They are all very polite people! I would recommend them to anybody, give them a try. You won't be dissatisfied. read more

Gabriel and Nick took care of several things for us with a lengthy service guarantee and decent price. Great to work with.