We used A2Z Heating and Cooling for a repair at our rental, and it was such a good experience. Our…read moretenant had great things to say, they said the technician was super nice, easy to talk to, and really knew what he was doing. They genuinely enjoyed chatting with him, which you don't hear every day! As a landlord, I really appreciated them keeping us in the loop throughout the process, it made everything so much easier on our end. It's such a relief knowing our tenant was taken care of and treated well. We'd definitely use them again.

When faced with a large expense such as an air conditioning unit, one can muse it is not as fun of…read morea purchase as a cruise, or Disney vacation would be; but come the stifling heat of August in middle Tennessee you would be wanting your cruise purchase back in order to get some A/C in the house! ( Who needs vacations anyways ? ) Thanks Jim and Patty of A2Z Heating and Air Conditioning for installing our new package unit. Absolutely fair people and their prices were extremely competitive ( thousand(s) cheaper ) than other local companies that might rhyme with Pillar. ( for example ) So who knows ? I may still get that vacation this year after all with all my savings !!! "Are you sad faced with your happy face?" Head over to A2Z - you won't regret it !

We were very happy with the quick response time! The technicians quickly found the issue and were…read moreable to replace the part and have our heat working. They charged us a reasonable, fair price. They were friendly, polite, professional and explained everything well. We will definitely use them again going forward!

Had a Company come out, want mention name and quote $ 10,000 plus saying my older Gas Heat PKG…read moreneeding replacement due to safety issues. Got Star to check system out and was told all was GOOD at this time! They didn't even charge me for a service call. How nice to have a Honest and Ethical Knowledge Heat and Air Company in Hendersonville. They are always timely and have great communication!!!

Our air conditioner went out and our home warranty sent this gentleman to us after two companies…read morerefused to come out. He worked with us when the home warranty company was jerking us around. I will ask for him and only him in the future. After 20 days without air conditioning, he managed to get our new unit to us a day ahead of time and even made sure that everything was working great after we got home.

AC went out on a Wednesday night in August. Only 1 unit in my house. Called home warranty company…read more They assigned it to CLIMATE COMFORT HEATING & COOLING. I contacted them at 7 AM on Thursday. No answer. Eventually got an answer by text. Said they would be at my house between 12-3 on Thursday and would contact me an hour beforehand. Never showed, and never answered any text or call. Home warranty company assigned it to a new company that won't be out until Monday. If he wasn't going to show, he could have at least had the decency to tell me. At least then I could have contacted a different company and not had to go 5 days with no AC.

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.

I had never heard of this company before I got on yelp. Once I posted my project they were the…read morefirst to reach out, had really good availability for an appointment, and were up front and clear on the trip charge and pricing. Rod - the technician, was on time, professional, and he got straight to work. Even explained what he was doing and taught me about my specific unit. After he fixed the issue, he did more diagnostics just to make sure. There were no surprises when the bill came due. After getting gouged by some of the bigger companies in Mid TN I was very happy that they didn't try to take advantage. Will be using them again.

WHATEVER YOU DO -- do not use this service. A worker came to fix our A/C unit and de-freeze. They…read moreinitiated the process and were responsible for serving our home. They did not ensure the drainage pan was in place so water damaged 2 floors, including flooding through the kitchen ceiling. No other person had access to this unit for this service or prior services. The owner acknowledged the damage and what caused it. He called and told me they would not service the house any longer and offered no compensation. They did not even offer a free service period. Nothing. The damage is in the thousands $$. The owners name is Cliff Haskins.

Great company! Did a great job installing my new unit and cleaning air ducts! Would totally…read morerecommend them! Great service and very informative!

They showed up and did the work for me in Madison, TN the same day for a fraction of the price of…read morethe competition. I needed HVAC ducts replaced and some work done for my gas heater/AC system. The owner is super friendly, knowledgeable, and smart about the work. They didn't propose doing unnecessary repairs like other quotes i got and my system was working perfectly by the time they were done. Will definitely work with them again in the future.

Honest Air is exactly that, they NEVER try and sell you services you don't need and they are super…read morefriendly and care about their customers. Give them a call, you'll be glad you did!! Joanna

Absolutely top notch company. I will not call anyone else for hearing/air issues. I've had heating…read moreunit issues last winter and this year. Last year my heat went out the night before a holiday (MLK DAY). With several inches of snow on the ground and still falling they promptly responded the next day and had heat on literally within minutes. This year heat went out again. Promptly responded and got heat back on. However, it went out again an hour later. Long story short they had to make multiple return trips to make multiple repair/part replacements. Never charged more than the first service call fee and originally diagnosed issue. Knew and was able to make multiple repairs under warranty coverage that I didn't even know about shortly before warranty was to expire. So courtesy, patient and customer focused and persistent in getting it done right with an exemplary attitude throughout. Very reasonably priced each time I have called them for service. So impressed with these guys and this trustworthy company. Very highly recommend.

I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.