1. B L James & Son

    1. B L James & Son

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    Arlington, VA

    Updated 2 months ago

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    Ask the Community - B L James & Son

    Philios Plumbing & Drains

    Philios Plumbing & Drains

    (137 reviews)

    I was quoted an astronomical price by another plumber to install a P-trap to address a foul sewer…read moreodor from my laundry room drain. I found Matt on Yelp for a second opinion and sent him photos of the setup. He was able to assess the issue without an unnecessary site visit and suggested a much simpler, more practical solution. How refreshing! His approach cut the cost by about two-thirds! I really appreciated his honesty, transparency, and professionalism--and ended up having him take care of a few other repairs as well. Highly recommend Philios and will definitely use him again for future plumbing work.

    Matt provided outstanding service throughout what turned out to be a very unusual situation with my…read morewater heater. He installed a brand-new water heater, and when it appeared there was still an issue, he went above and beyond by replacing it a second time to make sure the problem wasn't with the unit itself. Ultimately, we discovered that the real issue was an electrical problem with my circuit breaker, not the water heaters. What impressed me most was Matt's honesty, professionalism, and commitment to helping me get the issue resolved. Even after determining the problem was electrical, he worked with me on pricing and generously discounted his services so I could put those savings toward getting the breaker repaired. It's rare to find someone who genuinely prioritizes helping the customer over simply completing a job. Matt was responsive, knowledgeable, and incredibly fair throughout the entire process. I highly recommend him and his company to anyone in need of plumbing or water heater services.

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Happy Thanksgiving from our crew to your crew!

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    (397 reviews)

    Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

    They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

    C.D. Shanahan’s

    C.D. Shanahan’s

    (192 reviews)

    C.D. Shanahan's is a fantastic family owned business. We have used them to replace our water heater…read moreand a new AC/Furnace unit. Our AC started having issues cooling Thursday night. Called Friday morning and the receptionist was amazing and got someone to our house that morning. Full diagnostic told us the compressor went bad. Our unit was 13 years old, so it was about time for a new system. We decided to replace whole system as replacing a compressor is quite expensive basically half the cost of a new one. Mike came that night to price out a new system. I got two quotes from other companies. But decided on Shanahan because of their reputation, service as well as pricing. Talked with Mike and Conner (the owner) about our options and they came on a Saturday to install even though they didn't have an opening until Thursday. The owner himself came with a couple guys and replaced our system. They were very polite, did excellent work and we were back up and running. Plus they had very affordable pricing. These guys care! Use 'em. We loved our experience from start to finish!

    C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

    BlueStar Air Mechanical - Our installer crew ready to take on the daily task.

    BlueStar Air Mechanical

    (109 reviews)

    This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

    My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

    Sa's Plumbing & Heating - Before

    Sa's Plumbing & Heating

    (217 reviews)

    It's been about six years since I last used Mr. Sa's plumbing services, and I'm happy to say the…read moreservice is still outstanding! We moved to a new home in Vienna last year, and recently our kitchen sink became badly clogged. I called Mr. Sa, and he was able to come out the very next day. He quickly diagnosed the problem and took care of it without any issues. Six years later, his prices are still very reasonable, and the quality of his service is just as excellent as I remembered. He's responsive, reliable, knowledgeable, and gets the job done right. It's great to know that after all these years, I still have a plumber I can count on. I highly recommend Mr. Sa to anyone looking for a dependable and reasonably priced plumber in Vienna or the Northern Virginia area.

    I've been using Sa's Plumbing services for a few years now. Mr. Sa has done many plumbing related…read morefixes or new jobs in our home. He's installed a new whole house water filter system, repaired aging valves and fixtures, and helped to troubleshoot and resolve a main line water issue that we were experiencing. The pricing is always very reasonable, great clean service, expert craftsmanship, and overall, a pleasant experience. It's a little amusing watching him work with his team because he's like a surgeon when calling out for a tool, joint compound, or a fitting and his team surgically hands him what he needs. Definitely recommend Sa's Plumbing and happy that's he's in our area to support our plumbing needs.

    Reddick & Sons - Tankless water heater installation

    Reddick & Sons

    (466 reviews)

    I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

    I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

    Arlington Plumbing Heating and Cooling

    Arlington Plumbing Heating and Cooling

    (77 reviews)

    Clarendon

    Earlier this week, my hot water heater failed (significant leaking) and it needed to be replaced…read moreasap. I reached out via Yelp to five different plumbing companies in the NoVa area for quotes and an idea of when they could help me out. Arlington Plumbing Heating and Cooling replied to my inquiry within minutes. I received quotes from three companies and Arlington Plumbing's quote was competitive. I was sold by Arlington Plumbing's promptness to my request and their professionalism on the phone. It was 9am, and I was told I would have hot water by the end of the day. Arlington Plumbing Heating and Cooling delivered. I was given an estimate of the time they could do the work and over the course of the day I was contacted a number of times via phone that they were on track. Arlington Plumbing arrived at the agreed upon time, did the work with a professional manner, they did a great job of cleaning up, and I had hot water before my spouse arrived home from work. My spouse thought I was a hero, but it was really Arlington Plumbing Heating and Cooling that was the hero. Thank you. I will definitely use this company again when I have my next plumbing issue. I will absolutely provide their contact information to my friends and neighbors when they have an issue.

    If I could give it negative stars, I would. They installed an ac unit for me 2 years ago for…read morethousands of dollars and never put in enough refrigerant. Last year they came out to add a little more. This year they refused to service it. Please do not use this service. No integrity what so ever.

    B L James & Son - hvac - Updated September 2026

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