Responsive and great work to fix my AC! Technician did a wonderful job, was professional, kind, and…read morehelpful. I recommend without hesitation

The true quality of a company is revealed when something goes wrong. And in this case it did and…read morethe results were bad. I hired the company to repair my washer. Diagnosis visit was great. Not so good after that. First repair appointment was cancelled during my scheduled appointment window because the part wasn't in yet. Second repair appointment, Mohamed showed up for the repair only to realize he had picked up the wrong part. The worst part was how he handled it. He said he had to drive back to Alexandria to get the right part. I had another contractor appointment at another property and told him my schedule was very challenging. He immediately became angry and literally started yelling at me. Said he was very busy too and this was messing up his whole schedule, exclaiming that it wasn't his fault. I was hoping to discuss our schedules to figure something out but he was losing it. I was trying to figure out what to do and he was yelling, "decide! decide!". Overwhelmed, I decided I would tell him go get it and come back and I'd try to figure out a solution in the meantime. After he left, I messaged the company and asked that they send another tech. They didn't have another tech. They refused to answer the phone and were not apologetic. Fortunately I was able to get my husband to come home from work and be there. At this point I was very upset and didn't ever want to see that man again. When Mohamed returned he fixed the dryer and apologized to my husband, but not to me, even though he was still texting me. Said he was really stressed. A little over a month later the part failed. It made me sick that we had to go back to the same company. They again said they didn't have another tech so again I had my husband be there for the appointment. I realized that likely there is only one Mohamed and the owner and tech are the same person. In spite of everything that had happened - the canceled appointment during the appointment time, showing up with the wrong part and yelling at me for it - he charged us $79 trip charge to replace the failed part. Said his labor warranty was 30 days. Here he had an opportunity to do something to compensate for his previous behavior and last minute cancellations, but he chose not to. I will never use this company again and do not recommend at all. So many good reviews but when things go wrong, beware.

McMurray was able to repair our AC unit same-day when it broke on a hot day. He explained the…read moreproblem, what he did to fix it, and made recommendations for future changes to make our system more efficient. He also brought treats for our cat!

Maaaannnn these cats came through in a pinch. My air went out yesterday and I was scrambling to get…read morea tech from other places. Everybody else kept talking about they cant get to me to next week. In thos heat? Are you serious? McMurray came right through. They got my system up and running. I may need to do some.additional stuff but atleast im not sitting in 90 degree plus house. Thanks a lot. And ill hit yall in the future.

I'm a certified home inspector and Nestor installed my new AC and Furnace correctly. It was a BIG…read morejob. I trusted them to completely replace our system, and they did it quickly, efficiently and at a good price. And Nestor had followed up on multiple requests I had to make a couple of adjustments so that our new system was running perfectly. It's 95F today and our new Bryant AC is running COLD air and holds it's own. I got estimates from multiple providers who wanted to rip me off because my furnace was broken on the coldest day of the year. Nestor gave me an honest quote and didn't give me excuses like "I need to do extra sheet metal work" or "your system needs a new flue". He figured out what was the best midrange furnace and AC for our house and quickly installed it so our house wouldn't freeze up. His installation was up to code. The Nest thermostat didn't work at first but when I mentioned it wasn't working, he came back the next day and fixed it. The aC and furnace he installed are quiet and energy efficient. He also installed a high quality air filter. I looked for leaks in his duct work and I couldn't find any. He correctly set up the condensate drip line to extend 1 feet past the foundation of the home. I do wish he put a more sturdy mat for my aC, time will tell if it shifts and he has promised to come back if I need any adjustments.

This is my new go-to HVAC outfit. I have had nothing but good experiences! I had problems with…read morethe HVAC not working at a house I own and after another outfit failed (expensively) to fix it, Nestor came in and correctly diagnosed it as having a dirty outdoor condenser unit, aside from just being old. They cleaned it out and it worked for a year. Then it failed entirely and they gave me prompt emergency help despite it being the weekend. I had them replace it with a new heat pump version. Nestor gave me great knowledgeable advice about the options and how to navigate the 2025 change in the refrigerant regulations. Very competent and very competitive rates!

After having what I thought would be a straightforward check of my gas boiler furnace to prepare…read morefor the winter, a local company advised me I would need additional replacement and repairs, resulting in a $3,000 project. Decided to contact additional companies who could work with older boiler systems and in addition to a much lower estimate, Mirko of PCK was able to schedule his service and it was done in good time. The upstairs heating is so much better now! At a significantly lower cost. I know this boiler will need to eventually have to be replaced, and I will count on Mirko for the work.

Mirko with PCK HVAC has helped me for years! He helped me install my new HVAC system in my house…read morewithout any bulkheads and it's perfectly balanced on both floors (not hotter on one floor). He has also helped me with many client's HVAC systems; he is able to troubleshoot the most complex issues and explains the options very honestly; his prices are very fair!

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

Pablo, did my ac repair and now my house is very comfortable. He also performed quality workmanship…read moreand not too expensive!

Absolutely excellent work and great price. Pablo came out immediately and solved my problem…read more Leaking hot water heater valve changed it and we had water again. Thank you !

Mike w/ AG Heating & Cooling and his partner were great! They arrived on time and replaced my…read more35-year old system per our agreed Statement of Work & price. I will definitely reach back out to them for any future HVAC needs. Highly recommend!

chose AG Heating Cooling Duct Cleaning in 2025 because their quote was cheaper than other…read morecompanies. I paid approximately $7,900 for the installation of a new Trane HVAC system. Unfortunately, this turned out to be a very expensive mistake. The Trane air conditioning system they installed had refrigerant leaks from the very beginning due to poor installation workmanship. The company promised a one-year warranty and service support, but they never came to inspect the system despite multiple requests. Because we have another HVAC unit serving the attic and the outdoor temperatures were not extremely high for much of the year, we did not realize there was a problem until the summer of 2026, when the weather became much hotter. At that point, we discovered that the newly installed system had essentially lost all of its refrigerant and was barely providing any cooling. After contacting AG again, they finally came out but charged additional fees for leak detection. Even after charging for diagnostics, they were unable to identify any leaks. Instead, they attempted to sell me an additional "leak sealant" service for approximately $395, which I declined. I then hired another HVAC company. They were able to quickly locate two refrigerant leaks, both at the original brazed joints installed by AG. These leaks were found directly at the installation connections and strongly suggest poor workmanship during the original installation. After I provided this information and evidence to AG, the company stopped responding entirely and ignored all further communications. As a result of the prolonged refrigerant loss, I am now concerned that the compressor may also have suffered damage from operating under low refrigerant conditions. I strongly recommend that homeowners carefully consider other HVAC contractors before hiring this company. A lower initial price is not worth poor workmanship, lack of warranty support, unnecessary additional charges, and being abandoned when serious installation problems are discovered. Extremely disappointed with the installation quality, customer service, and accountability. I have photos, videos, and leak test results confirming that the leaks originated from the original installation joints. Please think carefully before trusting this company with a major HVAC installation. ------------------------------------------------------------------------ This response does not address the actual facts. I requested an inspection only two months after installation because I was concerned the system was not operating properly. The company refused to come out. Less than one year after installation, the system had lost essentially all of its refrigerant. After AG charged me $220 for leak detection and failed to locate the leaks, another licensed HVAC company found two leaks at the original brazed joints installed by AG. These were installation-related leaks, not "third-party errors." No third party had worked on or altered those joints before the leaks were discovered. The company later offered to refund the $220 leak-detection fee if I deleted my review. I refused. Instead of accusing the customer of intimidation, the company should explain why a newly installed system lost its refrigerant, why it refused to inspect the system when first contacted, and why another company was able to quickly find two leaks at AG's original brazed connections.