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    High Quality Multi Service

    4.7 (35 reviews)
    Closed 8:00 am - 5:00 pm

    Get pricing & availability

    Response time

    1 hour

    Response rate

    100%

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    Finishing touches.
    Michael L.

    When my house's AC gave out in the middle of a bad heatwave, Jerry and his team came out to investigate. He had been by a few months before to inspect and repair my compressor. After discussing several possible options, we decided it was time to replace my house's HVAC unit. He gave me a very good price quote for the service and it was exactly what I ended up paying -- no hidden extra costs. Other HVAC contractors would not suggest other options besides total replacement and gave me much higher quotes. The team was on-time and put down drop cloths throughout our finished basement to minimize any cleanup. They quickly and quietly removed the old unit while I worked from home on the floor above--no issues. The new unit was installed and functional just a couple of hours later, bringing much-needed cool air into our home for the first time in weeks. The next day, I discovered a small amount of water leaking from a plug and heard a strange fluttering noise coming from the unit. Jerry came out quickly and resolved both issues without any extra cost. The fluttering turned out to be loose tape on one of the ducts--Jerry left me extra tape in case I heard that issue again. I highly recommend this team to address and resolve any HVAC issues in your home.

    Thermostat
    Josephine Y.

    Installed smart thermostat. Once it's setup, you actually don't need WiFi. It works as a normal thermostat. However, the Alexa app claims it will help you save on energy cost.

    Working furnace now

    My furnace was not working and my house was so cold. High Quality Multi Service came out and was able to fix the issue quickly. I was so thankful that my family did not have to be in a cold house this winter. Moving forward I will have high quality coming to service all of my furnace and air conditioning needs.

    Wall and door separating the basement unit.

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    6 months ago

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    Jerry V.

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    4 years ago

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    Jerry V.

    Thanks a lot!

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    2 years ago

    Great job! Quick, efficient, and knowledgeable. Reached out to was able to come by the next day and fix my issue.

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    5 years ago

    Jerry and crew are great! My new go to team! See you in the spring

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    Review Highlights - High Quality Multi Service

    When my house's AC gave out in the middle of a bad heatwave, Jerry and his team came out to investigate.

    Mentioned in 21 reviews

    Read more highlights

    Washington Home Doctors

    Washington Home Doctors

    (18 reviews)

    Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

    I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

    DC Plumbing & Drain Service

    DC Plumbing & Drain Service

    (86 reviews)

    Logan Circle, Downtown

    James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

    David is very thorough and communicative. He walked me through our plumbing issues and was happy to…read moregive less costly repair options if we didn't want to replace components (which would be more expensive and labor intensive). His prices are fair and explanations are helpful. I appreciate that he answered all of my questions patiently and in a way I could understand -- even if it meant he had to repeat himself lol. He also didn't try to upsell us on unnecessary repairs! I'm very happy with the customer service and the completed work.

    High Quality Multi Service - hvac - Updated June 2026

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