I'm not much of a girly girl so i go to the nail shop about once a year. I had a great experience…read morehere, complimentary drink and everyone was friendly. Will definitely be going more often now. Thank you guys!

Very rude and unprofessional. I came in the afternoon as a walk-in. The store was completely empty…read morewith only one other customer. The worker quickly told me, "someone will come do your nails." There were two girls in the back just chatting, and I ended up waiting for 20 minutes. I asked how much longer and was told, "one more minute," but still no one came. I finally decided to leave, and as I was walking out the guy said, "this is why you make appointments." Then why does the front of the store say "Walk-ins Welcome" if walk-ins clearly aren't welcome? Don't waste your time here.

Always fantastic service, friendly and helpful staff! They take great care of their customers!!read more

Great salon! Make an appt. on Mon-Wed from 12-3pm for their happy hour special! Mia and Jessica are…read morethe best!

So far so good I get my nails done by VU and toes done by teresa they provide great serviceread more

Great customer service and do amazing on my nails! Place is very clean and well taken care of, and…read moregood reasonable prices

I think finally found a manicurist that I will stick with. Nini is great, I've challenged her with…read moreart work and has met with all. I haven't been happy with anyone else in years. It's a great little shop. I can't recommend it enough.

Update: After posting my review, the owner reached out privately, apologized, and refunded the nail…read moreservice. I appreciated her willingness to make things right. Original review: After researching nail salons for a couple of weeks, I decided to book with The Nail Salon. I scheduled my appointment through text and was asked to send a $20 deposit through Zelle, which I did during our conversation. When I arrived for my appointment, I was told I didn't actually have one scheduled. I showed the text messages and proof of the deposit transaction. She explained that because I didn't specifically tell her the payment had been sent, she didn't realize the deposit was from me and never added me to the schedule. At that point, I probably should have left, but since they weren't busy and I had already paid the deposit, I decided to continue with the appointment. The pedicure was honestly very relaxing, and the massage portion was excellent. Unfortunately, the manicure experience was much different. I requested a full set, showed a couple of inspiration photos, and trusted the tech to choose the best products. During the application process, I noticed the nails were crooked and mentioned it. I was told they would be fixed, but the final result still looked uneven and nothing like the inspiration photos. What made the experience more uncomfortable was that multiple times during the manicure, the misunderstanding about the appointment was brought up and framed as entirely my fault, with no acknowledgment of the communication issue on both sides. I'm admittedly not someone who likes confrontation, so after bringing up the crooked nails once, I stayed quiet, paid, tipped, and left. I left disappointed because I had really hoped to find a salon I could return to regularly. The pedicure itself was great, but between the appointment confusion, the interaction during the service, and the quality of the manicure, I unfortunately won't be returning. I'll now need to pay another nail tech to correct the set.

I got a gel manicure. Good customer service and my nail tech was very kind. Overall my nail tech…read moredid a good job. On the phone I was quoted $32 but after I got my nails done I was charged $35. In the past I have gotten a gel pedi and it lasts me quite some time. They charge a $2 fee for paying debit/credit.

I'm just going to let the photo of my gel pedicure speak for itself. Super messy, looks like a…read moretoddler did it, and flooded the side walls so there is no way this pedicure will last. Yikes. Update it peeled off same day in one piece.

I've officially made this my go-to nail salon. Dafne did my nails and she was great--very…read moredetail-oriented and made sure I was satisfied every step of the way. She takes her time and truly cares about the quality of her work. Everyone I've come in contact with there has been nothing but pleasant and welcoming. It's rare to find consistent service like this, and Polish Up really delivers. I've definitely found a hidden gem and will continue coming back.

People are friendly, very customer oriented. Made me feel very welcomed. They also do a great…read moreservice

T and Lucy do such an amazing job with taking care of my nails. They have both helped me grow out…read moremy nails naturally and I kid you not every time I leave, it's always done exactly how I love it. Seriously, they have a clean space and do so well with keeping everything sanitary and fresh for every client!!!!

Lucy and T are the best!!! Boho is definitely the best nail spot in Riverside! I get compliments…read moreeverywhere I go!

Hanna is such a lovely, kind and gentle nail technician! I went to Elite Nail Boutique yesterday…read moreand had a great experience with Hanna. I highly recommend Elite Nail Boutique. Today I realized that she didn't just take good care of my toes - she took care of my heart, as well. Thank you, Hanna. Please take care. Hugs

The attitudes here are outrageous I'm a returning guest and…read morebrought someone to get her feet and nails done Two different people started her feet and stopped due to appointments Amy was late so my friend had to sit there soaking, for about 15/20 mins When she got there she had a wax appointment so we were going to leave since it seemed busy and we had family coming over. Then as every customer came in the customer service was great with them while we got a cold shoulder

as someone who doesn't get her nails often i love conning back her cause im getting good quality…read moreservice. when conning in i did initially asked for a different design but this turned out better and alit classier for my style i was helped my and older gentleman. while i've heard male techs do okay jobs, this man DID an amazing job

The people are friendly. I feel comfortable with them. I have my feet and legs with neograread more

I stopped by to get my nails done and had a great experience. The staff was friendly, my nail tech…read moretook her time and gave great suggestions, and everything turned out beautiful. I'll definitely be back

The technicians here over-promised and completely under-delivered. As you can see in the photo…read moreprovided, what my wife came for, and what she received? Ugly!! Top was inspo Bottom was the trash that $103 got her.