1. Backroad Saddlery

    1. Backroad Saddlery

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    La Honda, CA

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    Backroad Saddlery

    5.0 (1 review)

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    18 years ago

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    Carousel Saddlery

    Carousel Saddlery

    3.8
    (43 reviews)
    5.0 mi
    $$$

    Excellent inventory for such a cute cottage-like boutique! The staff go above-and-beyond for their…read morecustomers.

    I've been here three times, once to get some paddock boots and half chaps, once for an exchange on…read moresize, and once for a helmet. I've never met such an inhospitable group of sales people. They are deeply uninterested in how you feel in the equipment, hence why I had to exchange. I once called, asking for advice on breaking in boots and after answering a few questions, I heard the sales girl try to cover the phone and say "oh my god," exasperated and annoyed. Maybe that wasn't for me but I'm doubtful. They also tried it put me in a medium size half chap even though my calf circumference is larger than the half chap's... when I told them it was too tight they said "no it'll break in".... Half chaps... shouldn't need breaking in. Frankly, neither should paddock boots but whatever. Against my better judgment, I went in to try on a Samshield helmet. I wasn't sure on the fit since all helmets fit different, and so I decided to go and see if I like it. I asked if I can be fitted for a Miss Samsheild and then the shopkeeper said, "Are you here to buy one or get fitted?" Appalled by the question, I said that I think it needs to fit to buy it. She said they don't allow fittings if you don't buy it... An important safety standard for a helmet is that it fits right. Brands fit differently. I was so uncomfortable by her line of questioning that I just left. I'll just buy online, at least then you benefit from their refund policy. Because this place does not offer any refunds, only exchanges, within two weeks. Cool. I've never had so many consistently uncomfortable experiences at a saddlery, let alone in a small business setting. Just go to Olsen Nolte, it doesn't have the high end stuff but this place doesn't care about the client at all.. they are barely interested in a sale, let alone treating you with some semblance of respect.

    Roberts Hardware & Tack

    Roberts Hardware & Tack

    4.1
    (16 reviews)
    7.7 mi
    $$

    There are open bags of rat poison surrounded by loose pellets on the bottom shelf and floor of the…read morecustomer area by the animal feed. I came here a month ago to pick up chicken feed with my toddler. I sat her down and turned aside for 20 seconds to lift the feed bag, and then noticed she was standing next to an open bag surrounded by loose pellets. I looked closer and realized this was open, loose rat poison. Yikes! The bags say to handle with heavy gloves and to keep from pets and children. At least one is an anti-coagulant rodenticide - very bad for a child to get into. I would never had expected to come across loose poison littering the floor while shopping, and I might have easily assumed it was just loose feed if I hadn't noticed the packaging. I told the person at the register but they did not seem concerned. I probably should have impressed upon him further the danger of keeping these open bags with spilled contents on the floor of the customer area, but I was also worried that my daughter may have handled/eaten some in the moment I was turned away, and I wanted to leave quickly to tend to that possibility. A month has passed and I stopped by for more feed. The same open bags with same spilled poison are still littering the floor. This seems dangerously negligent on Robert's part. There are many things to like about this store, and I'd much rather be writing about those. Please clean up this dangerous and irresponsible mess before someone's service dog or child is harmed.

    I live and work in Woodside, the store is very convenient for me. They always have everything I…read moreneed.Dustin one of the employees that work there is very helpful , he knows where everything in that store is ,and is always very polite and willing to help me find anything I need ,Thank you ,Dustin.

    Photos
    Lol...have no idea what this is..but I couldn't stop laughing!  #easilyamused
    Lol...have no idea what this is..but I couldn't stop laughing! #easilyamused
    Open bags of rat poison and loose rat bait on the lower shelf and floor in the customer area.
    Open bags of rat poison and loose rat bait on the lower shelf and floor in the customer area.
    Open bags of rat poison and loose rat bait on the lower shelf and floor in the customer area.

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    Open bags of rat poison and loose rat bait on the lower shelf and floor in the customer area.

    Backroad Saddlery - horsequipment - Updated July 2026

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