I just really appreciated what seems like an honest assessment. I was looking for a second opinion,…read morebecause two other companies had recommended major, costly repairs or replacement for my gas furnace. The Grenz folks came, carefully looked at the unit, and said, "If it were my furnace, I wouldn't do anything. It is running the way it's supposed to." This second opinion cost me something, naturally, but it also saved me between $5,500 and $19,500 (two quotes from the other two companies). Jim seems like a straight shooter. I'd recommend you give these folks a try.

He called me back and talked me through the fix. He did not wait to come out and wouldn't take any…read morepayment for his assistance. He clearly knew what he was doing. He was able to talk me through several troubleshooting exercises without seeing the gas fireplace itself. If I have any HVAC or fireplace needs in the future, I will definitely use Grenz

Earlier today, Luke came to inspect our chimney. Before he came, he texted me his arrival time to…read moreconfirm our meeting. He offered to remove his boots as he went to investigate our leaking issues surrounding our chimney. He took thorough pictures and notes on the issues and encouraged me to reach out to the roofers we used over the summer. Just after he left, Luke sent me a quote including his detailed recommendations and pictures/video/observations. I felt respected, heard, and he not only quoted me, but offered to help me navigate next steps with the roofers who need to fix said problems. Because of his professionalism and kindness, I would absolutely recommend him to others and will keep this company in mind for any other needs. If our roofers refuse to complete the job and repair said issues, we will absolutely use QF&CS. I wish I would've had them do this originally!

Received their coupon for a cleaning and they showed up and "inspected" the chimney with a camera…read moreand then within 15 monutes were telling me i needed to spend $12,000 - $15,000 to "reline" the chimneys. Charged $704 and no cleaning. I was suspicious so i called our builder who recommended another company. As the other reviews on this page note, i was told by the 2nd company there was no damage and no need for any relining. To add insult to inury they tried to tell me that "relining" isnt as good as replacing the "whole chimney" for $35,000. The 2nd company said that there was no need for any repair but if there were, a relining was about $1,600. This is fraud. And if they say we aren't listed as a customer as apparently they do, I will post the invoice and the charge. Beware.

We scheduled an appointment for them to come and replace our chimney cap. No one ever came or even…read morebothered to call. When we called and asked what's happening we were told they made a mistake on the schedule and can't come for another week and a half. Awful service and communication. Would not recommend their services.

Fast. Efficient. Friendly. Informative. Knowledgeable. Prompt. Affordable. I am very happy with the…read moregas fireplace cleaning service provided by Austin. He arrived a little early for our appointment. He is knowledgeable and patient and answered all my questions. I highly recommend Smoke Stacks!

I am SO happy with the work Fire Place LTD did today. I had never had my gas fireplace cleaned…read moresince we moved in 2021. The glass was pretty black so I made a Google search and found The Fire Place. And OMG The repair man was on time, friendly, and very clean. He cleaned my fireplace inside and out, and even cleaned the vent outside. The inside walls of my fireplace have always been black. Who knew they're supposed to be WHITE!! There was a screen on the vent outside preventing air flow. And the wood inside was covering the pilots in one pile. So everything was covered in black. I have always thought my fireplace was pretty but now it's just stunning!! Great price, great work!

Immediately after reading my initial review, Eric Boelter, Business Manager, of Fireplace LTD,…read moreimmediately contacted me. His attention and concern to the quality of work that prompted my initial critical review, is uncharacteristic and lacking in the business world these days, Eric scheduled a crew to rework the poured chimney cap, much to my families relief and satisfaction. In conclusion. I am retracting my original comments. Please feel free to contact me should anyone have questions. Please consider using FP Ltd on your projects. I will. DW Cote

Alaskan Fireplace replaced two gas fireplaces and did an awesome job. Very professional staff…read more Highly recommend them.

I accompanied my mom to Alaskan fireplace to look for brick or stone to replace the ceramic tile…read moreshe had on the front of her current fireplace. She had a fireplace mantle made and explained to our salesman what she wanted and showed him photos of the mantle. He said that will never work. My mom told him again what she wanted and described what she had and he told her again that won't work. He even asked her if he needed to speak slower so she could understand!! She then went to Burlington fireplace where they understood and they were able to assist her and her fireplace turned out spectacular. If you want kindness and good customer service Alaskan fireplace is the last place you should go

Pratt's Chimney provided excellent customer service throughout the process and the work they did…read morewas amazing. Dan and his son Jacob converted my fireplace to gas and they made the whole process so easy. Very professional and personable, and I very highly recommend!

Great job on my chimney repair! These guys know what they're doing at a fair price. They are my go…read moreto for chimney repairs and maintenance!

I request a quote though Yelp and they responded right away…read more I called their office and the info provided was simple and clear (which means a lot to first timers). The service provided was great. Victor did a great job with my fireplace. The detailed report provided was very helpful. Humble Sweeps also answered all of my questions, which is highly appreciated. Great value. I am very satisfied with the service provided by Humble Sweeps.

I made the call to get an estimate, and while the person I talked to was super kind and…read moreknowledgeable, the pricing policy had me shaking my head. First, she needed all of my info before giving me a quote. Of course, when I insisted I just needed prices, she kindly moved on: There's a "service-call fee" of $312, after which they'll discuss pricing and then you get to decide what to do. Yikes! I pay you $312 just to find out what the real quote will be while you're standing in my driveway? This was obviously an easy decision. So far, only one of the three companies I've called for quotes has suggested a minimum service fee.