This was my first time at this location. I waited in line for about two minutes, and when it was my turn, the employee looked right at me and then walked away. He returned after a minute, looked at me again, and just said 'Next.' I started giving my order for an egg and cheese on a flagel, but he walked away again. He came back about four minutes later, and I added an iced coffee to my order. He walked off once more, returned with the card machine, and rang me up. While processing my payment, he was complaining to a co-worker about how a previous customer left a tip for a different employee instead of them. Once I tapped my card to pay, he didn't even say thank you, he just kept chatting with his co-worker, which I found very rude. On a positive note, my sandwich was really good and very tasty, and my favorite part was the French vanilla iced coffee, which had great flavor. Fue mi primera vez en este lugar. Esperé en la fila unos dos minutos y, cuando llegó mi turno, el empleado me miró a los ojos y se fue. Regresó un minuto después, me volvió a mirar y solo dijo 'Siguiente'. Empecé a darle mi pedido de un huevo con queso en un 'flagel', pero se volvió a ir. Regresó unos cuatro minutos después y le dije que también necesitaba un café frío. Se fue otra vez, volvió con la terminal para cobrarme y, mientras me cobraba, se puso a quejarse con un compañero sobre cómo un cliente anterior le había dejado propina a otro empleado y no a ellos. Una vez que pasé mi tarjeta para pagar, ni siquiera me dijo gracias, solo siguió hablando con el otro empleado, lo cual me pareció muy grosero. Como aspecto positivo, mi sándwich estaba muy bueno y sabroso, y mi parte favorita fue el café frío de 'French vanilla', que tenía un excelente sabor. read more

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I grew up on Long Island and occasionally come home to visit family. Whenever I do, I always make sure to bring NY bagels back with me to Los Angeles. This time, I specifically needed kosher bagels by request, so I stopped by Bagel Boss in Hicksville. Katie helped me today and gave the best customer service. She was friendly, helpful, and made the whole experience easy. I left very pleased, and this is now my second time bringing bagels home from BB Hicksville. Definitely a reliable stop when I'm back on Long Island! read more

It's 11 pm on a Tuesday night and my jet lagged body and brain are in " It's actually time for breakfast in Italy and Monaco" mode. I'm thinking a thin. shiny, crackly crust bagel spotted with those perfectly boiled microblisters and bubbles that add that tasty and unique NY bagel crunch and surface area. Not a dense and chewy bagel but a smooth, tender and easy biting experience. There can only be one place in NY for this perfection - Il Capo di tutti I capi - the Boss of all Bosses; I'm writing about Bagel Boss. The original location that is open 24 hours and has been doing this for over 120 years. I did get a toasted everything bagel with butter ( $3.53) and it was outstanding. The coffee was hot and fresh and the employees making the egg sandwiches tonight were having fun as we somehow got into a conversation about Mike Myers's character Fat Bastard in the movie " Austin Powers". Great proactive and respectful crew here. Love them! Bagel Boss Hicksville has so much more - a whole section of delicious sweets and goodies - black and white cookies, rainbow cookies, black and white muffins every type of muffin imaginable, halvah bars, raspberry twists.......! What makes his location also very unique is the quality and versatility of their salads that they prepare. Their seafood salad is out of this world. The salmon is crazy delicious. ( video posted from November 2021). They just remodeled and created a beautiful, big, easily accessible open space by the busy counters. The dining area is warm and cosy. There is also seating outside. The restrooms ( separate for men and women) are immaculate and well stocked with HOT water. I love the old school water pouring metal jug by the hand wash sink in the dining room area. Most definitely the Boss of all Bagel Bosses! read more

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I haven't been here in a couple of years and they've really expanded. There's now a back room café with tables, counters of hot & iced coffee and a wall of drinks. I ordered whitefish on a pumpkin Flagel and my husband an everything Flagel with salmon salad. I was just stunned that our brunch came to $42 read more

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I've been coming here awhile now. The older staff is so nasty. I just don't understand. They are in customer service and nasty. I can't stand it. The younger folks seem nicer but it's a mess because it's so unfriendly. read more

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Loved it. Full selection of fresh Kosher items. Big NY bagels. Fresh fish. Coffee was great too! Went back the next morning as well!

I went to this location at 3:30 am before catching a flight because all other locations were closed. Upon eating my bagel I was somewhat disappointed. it delivers average bagels that lack flavor and distinction, leaving the experience underwhelming for those seeking a tastier bite. But it is Open 24 hours a day and the place is kept clean and the service is always great. read more

These are my favorite bagels ever. Period. Bagel Boss is what people mean when they talk about how good New York bagels are. The kind that you don't need to toast, because they're already perfect when fresh. My order is an everything bagel with lox cream cheese spread--never misses. You can find lots of other bagel shop staples here. There are various cold salads, tons of delicious cookies, and excellent iced coffee. I especially appreciate that they have multiple kinds of decaf iced coffee, which is difficult to find. Come for the bagels, but sample the other foods and grab some prepared stuff to go. There is also a big wall of drinks and takeout pre-made dishes. Bagel Boss is in a shopping center with ample parking, and it's near some other little shops (Staples, Five Below, a farmer grocery) if you need to run a few errands. Note that the restaurant is kosher and does not allow outside food/drink. There is a small seating area in the back, but Bagel Boss is more of a takeout place in my opinion. Yes, the prices are more steep than the grocery store. Yes, the line is long at peak times. But this is worth it for me for real, exceptional bagels with smear. read more

Every time I come to New York, I'm always in search of the perfect bagel and slice of pizza. Stopped at bagel boss on my way from Montauk back to Manhattan. The bagels were soft and chewy and quite tasty. Even 2 day old bagels were highly appreciated by my husband. Definitely some of the better bagels I've had in New York, but I don't think it would be worth the trip from Manhattan if I weren't in the neighborhood. read more

Paid $14.25 for a small coffee and a BEC sandwich. Complete rip off and they put turkey bacon instead of regular bacon without my consent. When I questioned after I tasted the sandwich I was told it's a kosher business. I should have been told that when I placed the order, not after. Used the rundown bathroom which was extremely dirty. Would never go there again and only went because it popped up on my GPS as the closest bagel store. Trashed the bagel after two bites. Coffee was also watered down. read more

I just had to post a photo of the prices. It is just a joke to charge what this store charges for a bagel and cream cheese and don't even think about getting some fish with mayonnaise. It'll cost you the better part of one hundred dollars. Hard to fathom someone getting wealthy off the food that they sold for a fraction of these prices a couple of years ago. Thanks folks and L'Shanah Tovah. read more

Bagel Boss - This young schmuck puts cucumber salad alongside my sandwich, like this, not in a separate container. Genius! - Bagels Near Me - Hicksville, New York

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Employees put up with all my questions and served excellent sandwiches. Recommend Honey Mustard Tuna Salad on a lightly toasted Garlic Bagel with macaroni salad and pickle. Expensive, but, what isn't expensive? 24 hour and Kosher Dairy. read more

Normally I love the store, food is great, but I had a HORRIBLE service experience today. The lady serving us took 30 minutes, walked away multiple times, and talked down to us like we were 10yrs old. We had to get the manager at one point, and honestly should've asked for him more. Two other servers helped her help us, and one even commented about how "your still here, maybe you should work here". The lady mentioned extra costs every single sentence even after we would confirm that yes we knew that and have come here for many years before. She may have been new but she shouldve listened to us or ask for help because it was a mess. read more

Where is my cream cheese??? I miss the days when BB would load you up with cream cheese. WTH bagel boss this is basically inedible. read more

Bagel Boss - Not even enough cream cheese to coat both sides. - Bagels Near Me - Hicksville, New York

The atmosphere here was hostile, driven entirely by the manager/boss. While an employee was trying to take an order, the manager began actively arguing with him right in front of a large group of customers. The manager actually reprimanded him and snapped, "It's below my pay grade." It was appalling to watch a leader treat their staff with such condescension. If this is how they treat their team in front of customers, I can only imagine what happens behind closed doors. It made for a very tense, awkward, and unpleasant dining environment. To top it all off, my total came to $5.97. When I waited for my 3 cents in change, I was told, "We have no more pennies; it's the new law." This is patently false and felt like a blatant excuse to pocket extra cash. While the U.S. Mint has discussed phasing out production, there is no law that allows a business to simply keep your change. Current regulations state that while cash must be accepted, there is no state-wide rounding system in place--meaning if you owe a customer change, you owe them change. Between the "too good for my job" attitude of the boss and the ridiculous excuses at the register, I will not be returning. Do yourself a favor and support a business that treats its employees and its customers with basic decency. Ridiculous Bagel was not worth it! read more

Not a bad spot for your average bagel, but it is not something to necessarily rave about. The bagels are alright here, but I've had better and fresher tasting ones elsewhere. Definitely not bad if its conveniently located near you, but not a top pick for myself personally! This most recent time I went I ordered a sesame bagel with butter, and got a cinnamon raison bagel instead. I don't mind cinnamon raison bagels, so I didn't want to send it back/make them remake it. But I do wonder if I got the sesame as ordered, if I would have liked it better. read more

Bagel Boss - Bagels Near Me - Hicksville, New York

Bagel Boss truly 24/7 Great Bagels Each One is a Meal in its Self Sit in For Lunch or Take Out! Great bakery items also good coffee! Also Great place for breakfast or lunch! Buy one bagel or buy a dozen! You'll be glad you did been coming here for over 40 years! read more

Would give them a big fat 0 if I could. The prices are absurd. Paying over $8 for a flagel and cream cheese is absurd. The nerve to charge people that much. Be ashamed of yourself for doing that to dedicated customers. Would never ever go there again. Much better bagel places close by that won't take advantage of people. read more

I had intense food poisoning about 40 mins after having a bagel with olive cream cheese from here. I also say this as someone who never has those types of problems... maybe once every three of four years. I am certain it was this place because I hadn't eaten anything else today. I just went in, had a bagel and more or less exploded. BEWARE. read more

Although I was at the location late morning, the bagels were not as fresh as other Bagel Boss locations I have frequented. At the time of my visit, there was only one other customer yet staff were neither pleasant nor accommodating. Upon asking that my bagel be sliced, I was advised there would be an additional charge! Given the number of businesses that provide good quality, "fresh" bagels, I would recommend they focus more on customer service and less on ripping off customers. read more

Sadly, this review isn't based on the food, but the staff. It's a shame. My partner and I had walked in and we were greeted with very unfriendly glares. We were polite and said hello as they continued to glare at us. We waited for a bit for someone to take our order and we ended up leaving and took our business to another location. We were the only customers there. It was quiet. As someone who has worked in the restaurant industry, I know the importance of customer service. The staff's behavior is inappropriate. Unfortunately, I do not recommend this place even if it's walking distance from your home. read more

Normally, this place is great. But today, they tried to pass off a plain bagel as an egg bagel. I tried it, and it was definitely a plain bagel. When I went up to the counter, they refused to switch bagels, saying I'd have to pay for a new one, rather than rectifying the situation. I will not eat here anymore. read more

Just ordered a tuna bagel for $18 . In the photo it showed the bagel having lettuce, tomato onion and when I got it all it had was tuna on it for $18. That's absolutely ridiculous. I called and said something and the guy did absolutely nothing for me. Don't waste your money on this place absolutely overpriced for terrible food and terrible customer service bald man isn't nice at all. read more

Giving 1 star because it's the lowest I can give. Overcharged me, gave me the wrong item, and would not refund. When I went up to the counter to explain to them that they charged me for something I did not get, the lady told me I was wrong and that when I paid for the correct item in the past that "I got lucky". This place used to be great, guess they need to check their new workers attitudes, specifically the blonde, older lady with glasses. Update from later in the day: ended up with food poison, don't eat the lox spread. read more

Bagel Boss - I didn't not get a flagel and they are INSISTING I did. This is a bagel, maybe if they learned their items, it wouldn't have been an issue. - Bagels Near Me - Hicksville, New York

As always, solid bagel situation. Got an egg and cheese with lettuce and tomato on an everything flagel. The flagel itself was tasty and savory. Eggs cooked to order. The cinnamon raisin with butter was soft and fluffy and yummy. Lots of choices, lots of treats, sandwiches and salads. Good local bagel place open 24hrs. read more

Bagel Boss - Egg and cheese - Bagels Near Me - Hicksville, New York

I used to come here as a kid to enjoy the bagels and loads of other stuff. It's 24/7, which obviously is a plus. Especially if you me hungry at 2am after a long night, and you need some bread. But for some reason I'm my head, this place was amazing!! After 10 years, I come back to finally realize it was just ok. The bagels were ok, the lox was ok, the pasta prima salad was ok, the pickle was pretty good though. But nothing super amazing stood out. Tbh if it's 3am, I'm in town and I need to eat, I most likely will find myself back here. read more

Bagel Boss - Bagels Near Me - Hicksville, New York

This is my friend and I's classic bagel stop in the mornings before we go for a day hike. We alternate between getting sesame bagel with lox cream cheese and lox with veggie cream cheese. Just a well made bagel that hits the spot every time. I especially like the kale side salad! The combo is a bit expensive but the food is good and we only get it once in awhile. read more

Bagel Boss - Lox - Bagels Near Me - Hicksville, New York

Mutant sized flagels and will take orders! Not all bagel boss locations are the same....this one is extremely busy and it is obvious why!

I have been a Hicksville Bagel Boss Customer since 1983. Your selection is fabulous and delicious. My favorite is Everything bagel with lox ( I ask for extra, willing to pay more) cream cheese, red onion, beef steak tomato and capers. With a side of potato salad and pickle. Better than Russ and Daughter's. For a more reasonable price. You should expand your offerings like Zabar's. Other Bagel Bosses and bagel stores in general have to go a long way to measure up to your standards. I'm currently in rehabilitation for a fractured leg. Looking forward to a Bagel Boss Lunch. read more

Best bagels in LI. The bagels are huge! They have every bagel flavor but my favorites are blueberry, French toast, egg, and cinnamon raisins. Sometimes they run out of blueberry and French toast so go early. They also have every spread imaginable but my go to is the strawberry cream cheese. My boyfriend always gets a bagel sandwich with egg, cheese, and sausage but the sausage is not meat it's vegetarian. They have baked goods too, I really enjoy their muffins and black and white cookies. The line is always long but the service is quick and attentive to your order. I only go here for bagels. read more

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Bagel Boss has quality bagels in almost every flavor imaginable! I love that they have Whole Wheat Everything but you have to try their most popular flavor, the Egg Everything! If they could add a Whole Wheat Cinnamon Raisin, then I would be set. They are open except for Jewish holidays. The staff is nice and know how to move a line as most people are on their way to work in the mornings. I would recommend paying with cash to save a little as there is a fee to pay by credit card. Overall, you can't go wrong with Bagel Boss as they are Kosher and have been making bagels for years! read more

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i do not recommend this place if u like bacon egg and cheese bagels. number one they took foreverrr on our food. only 2 bagels. number 2 they use soy bacon in the bagel. WHO USES SOY BACON?!?!!? It tasted horrible and im pretty sure they dyed it or smth cuz it made my eggs pink. Also the place is dirty. I saw about 5 dead flys on the wall. Come on guys u can do so much better than thai! read more

Food is pretty much always stale and gets you sick the next day. Definitely recommend going to the Jericho location instead food is always fresh plus the staff is more friendly there. read more

One of my fave bagel places! Haven't been here in awhile! Ordered everything bagel with veggie cream cheese. The bagel was soft and delish! read more

Bagel Boss - Bagels Near Me - Hicksville, New York

if you wanna go into a place where they hide coffee cups like you're gonna steal a cup of coffee and the owner walks around with a quarter of million watch on his wrist and a chip on his shoulder and they don't have any flat bagels and all the staff is highly rude. I would go there but if you had a half a brain, you would stay away. The Bagle store in Syosset was just renovated and all the staff is very very pleasant where I would suggest to go. read more

This place was way bigger than I had expected upon walking in. Staff was quick and attentive. Bagel variety was huge, as well as their baked goods. Fridges were stocked with every beverage you could imagine going with a bagel. Bagel was perfectly toasted, a little too much cream cheese for my liking, but that's personal bias. Took some bagels home back to central NY, and everyone was thrilled to have some yummy Long Island Bagels. Would come back. read more

Bagel Boss - Bagels Near Me - Hicksville, New York

Came in to purchase a gift box of cookies for a funeral. First time here and the selection of cookies looked great. However after i paid i noticed the lady closed the box with a sticker. I really just wanted to double check the box since it was gift, and i simply asked the lady if it looked nice, and she says I "insulted her". I guess you can't ask general questions anymore, it was really weird and rude experience as a paying customer. I actually feel insulted and will never return to this location. Management should work on customer service skills with these employees. read more

Bagel Boss - Box of Assorted Cookies - Bagels Near Me - Hicksville, New York

Good bagels! But prices are absolutely absurd. Why am I paying $8 after tax for a bagel that doesn't even have bacon?

This place usually slays except for when they get my order wrong and give me a tablespoon of cream cheese for $6. For being open at 24/7 I can't complain though. Will keep coming back read more

Good to be a boss! I've been coming here since I was a young foodie, way back in the day. I remember my grandma getting bagels from here on a Saturday morning and I knew it was a special day when I woke up to bagels. I've been here countless times since. Who doesn't love a consistent yummy bagel?! And who doesn't love delicious carbs?! They don't serve any type of meat here as they are kosher. Therefore you won't be able to get a BEC or anything if that nature. My favorite bagels are everything and cinnamon raisin. Yummy!! Service has always been kind and efficient. read more