We had an amazing bagel sandwich here before but we tried the cheesesteaks today. And they were fire! We had one ribeye and one chicken with fried onions! They were both great. Loved the seeded roll! Will be back try other options! read more

Bagel Boys - Chicken and Ribeye Chicken Cheesesteak - Breakfast & Brunch Near Me - Charlotte, North Carolina

What a great bagel shop! Stopped in today and had a croissant bagel. Hate that I didn't take a picture. Owner was great. Looking forward to stopping in again when in town for the rest of the menu. read more

Bagel Boys - Black coffee - Breakfast & Brunch Near Me - Charlotte, North Carolina

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It's a real shame this company cannot get everything together. The food is great but the business is poorly run. First visit, I ordered ahead and they lost my order. They were kind in remaking it but it took 30 minutes to make two bagels. They did give me a gift card for my troubles which was kind and why I was open to returning. Today, we pull up to their location to find out that not only is it closed on a Sunday as a bagel shop but it's now combined with a cheesesteak place? The online hours don't match what's posted on the door. The amount of hassle that's been incurred in an effort to support a small business, combined with their lack of consistency on business branding, operations, and services is disappointing. read more

Had their flagship Ribeye cheesesteak! Dope AF! Meat-to-bun ratio was on point! Coming back for their wings soon! read more

Noticed it once before but determined to check it out yesterday. It was close to closing so not a lot of options left in the case. Asked for a whole grain and chocolate chip bagel. He threw in an Asiago as well. I had the whole grain bagel this AM lightly toasted with cream cheese. It was delicious! Chewy, tasty. Might be the best whole grain bagel I've ever had. Guess I'm going to have to go out there more often! read more

I hope this place provides new energy/management. This is my second time coming here, I hoped it was a fluke the first time. (It took me over a year to come back to this place) I had to repeat my order 3 times, and I had to make corrections every single time. Which is probably why my order came out incorrect. I waited 15 minutes for a not toasted, uncut bagel, with no knife to spread my cream cheese. (There was one party infront of me with a quick bagel order) Their menu mentions they have vegan cream cheese. They do NOT have it. The first time they told me they "sold out", second time, they tell me it's no longer on the menu (which it is) this was a huge reason why I drove 45 minutes here. I also ordered an ice latte, the espresso was fine and so was the oat milk, I wish they used a higher grade of syrup to blend in better as it is sitting on the bottom of my cup. Overall, due to difficulty placing order, misleading menu, wait time for an incorrect order. I will not be coming back. read more

Bagel Boys - Everything Egg Bagel. - Breakfast & Brunch Near Me - Charlotte, North Carolina

I just don't understand the policy here that you can order a single bagel but you can't get cream cheese with it but if you order 2 bagels they give you the cream cheese option lol what?! read more

Based on the previous reviews, they seem to have made some recent improvements. We stopped in on a weekday morning for breakfast. The lady taking my order verbally confirmed my order twice and then asked me to check the order on the register. It was correct and I appreciated her confirming the order. Our order was ready in a reasonable amount of time and tasted great. I chose the Avocado Breakfast Bagel and paid a little extra to add an egg. The bagel and avocado were flavored well (on the spicier side) and I received 4 eggs when I had expected 1. This was great since I left happy and satisfied. The only thing I didn't like was that the avocado was ice cold when I expected it to be warm. For the portion size, the price was reasonable. Overall, we enjoyed our breakfast here and recommend it to others! read more

Bagel Boys - Breakfast & Brunch Near Me - Charlotte, North Carolina

So the reviews here have been written about terrible service and incorrect orders. When I placed my order she double checked it with me 3 times to make sure. So I believe they are hearing people and trying to improve. I was very happy with the size of my sandwich and the service that we had. They were very friendly. I just didn't think that the food was anything special. The bagel did not have much of the posted flavor and was definitely not toasted enough. It was more just warm. Their flavored cream cheese was very good. The inside is a bit small for seating so this is definitely more of a takeout place. read more

Bagel Boys - Breakfast & Brunch Near Me - Charlotte, North Carolina

We had the gluten free bagels and they are made to order! They were delicious! Nice and warm and the cream cheese (lox) was creamy and he put a good amount on my bagel! Thank you for a great experience it's not often I get to have a bagel outside of home. We will definitely be back! read more

First time trying Bagel Boys and I was neither impressed or disappointed. I got a bacon, egg, & cheese on an asiago bagel. The sandwich was good but plain. Nothing interesting about it but still good. Now would I order it again? Probably not. Next, the iced vanilla latte I got was way too sweet. I asked for light vanilla and it came out tasting like a dessert. Customer service was super friendly and made sure to greet me as soon as I walked in the door. They talked me through my order as I decided what I wanted and they had the food out within a few minutes. Overall Bagel boys is not anything to call home about but it's okay for a quick breakfast. read more

Bagel Boys - bacon egg and cheese - Breakfast & Brunch Near Me - Charlotte, North Carolina

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Ambiance: Bagel Boys is a cozy breakfast local with indoor seating for about 15 people; and additional outdoor seating. Service: The owner-operators go out of their way to please. Some mornings may be hectic which leads to added pressure. But the staff always seems to make a good-faith effort to please its customers. We are always addressed by name with an appropriate ¨thank you¨ or ¨itś our pleasure¨ Food: The food is fantastic and emphasizes some great northern/northeast menu items such as steak, egg and cheese on a bagel, pork roll egg and cheese on a bagel and lox/smoked salmon. This is our go-to breakfast spot in South Charlotte. In fact, when we patronize during late morning/early afternoon, we love to order their cheese steak sandwich ¨wit¨ onions. As good as any cheesesteak in Philadelphia or South Jersey. read more

Very good service. The staff is extremely friendly and helpful. Bagel was yummy and price was very reasonable!

Tried this bagel place in Waverly.... Wasn't sure how anyone was capable of messing up bagels but I was proven wrong. - $35 for two bagels is actually wild - 40 minutes for two bagels - a 94 sanitation score was scary after the fact - they literally pull out the frozen meat from a meat freezer in the lobby to cook - used the same gloves to touch everything Very strange. Won't be back. read more

Looked closed last time I went by. These bagels are obviously prepared offsite, frozen, then re-heated here. The lack of a salt bagel is a sign of that. Salt bagels don't freeze well. read more

Overall I was disappointed, the food was pricey and was just okay at best. The bagels were over toasted, the Garlic and Herb Schmear tasted too sharp, there was a strong punch from the minced garlic pieces. The Asiago bagels didn't have much flavor on their own, but they were nice and soft on the inside so you could tell they were fresh. My mom and sister both like the Roasted Tomato Schmear. They do have a gluten free bagel, but only plain flavor and they taste like an Udi's brand gf bagel (not bad). It was decently busy when we stopped by to get some brunch (it was a Saturday mid-morning), the guy who took our order wasn't friendly, just did the bare minimum to complete his job. We did have to wait a while to get our food, but I didn't mind that too much given how busy they were. I think the shop itself is cute, well decorated/branded, and smelled like coffee. There was a good amount of seating available inside and also a few tables outside. This little bagel shop has a few good things going for them, but has room for improvement. Until they make some changes, I'd say you're better off just going to the Panera across the road. read more

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Terrific Steak, Egg and Cheese sandwich. Compares to the best of Philadelphia. Home fries are also very good. Nice, cozy atmosphere tucked away near the end of the Waverly Shopping Center. The owner, Nick and his son, Vinny happened to be there. What a wonderful place to learn the family business. I enjoyed chatting with Nick. He provided a personal touch that is rarely seen these days in any food service outlet. read more

Ordered delivery. $20 BLT with just bagel with lettuce and tomato. The biggest ripoff for the grossest food. Even the BAGEL was inedible. Zero stars if I could. read more

So slow. They are nice workers but man they do not care. It's tight in here so kinda awkward to wait for so long.

I am all here for supporting small business but $14 dollars for one bacon egg and cheese bagel is ridiculous. And they still ask for tip..?? Chicago or New York doesn't charge that much. read more

Went to Bagel Boys on a Saturday Morning around 10:30 am the good news/bad news is they were not busy. We ordered two OG Bagel Sandwiches that were different meat, cheese and how the eggs were prepared. The sandwiches were $8.50 which comprised of bagel, egg, one slice of bacon and cheese. They were ok tasting... nothing I would rush back for especially since the orders were made wrong. We will keep looking read more

I keep wanting to like this place, as it offers eggs and meats with their bagels, but I think I will be taking my order down the street to Jeff's Bagel Run from now on. When we arrived this morning, Business was its usual steadiness. The store now has a "self service order station" which slows down the process and makes the line longer. There were about 5-6 workers behind the counter, plus the kitchen workers, so there were plenty of people helping. We ordered our bagels (one with butter and two specialty bagels). It took over 20 minutes of standing and watching the employees look at their phones, giggle, slowlllllly package up to go orders. They would call an order and if nobody claimed it, they would just stare at the people waiting as if they didn't believe them, versus calling out the other orders waiting. It was very frustrating, as our order was just sitting there for about 5 mins, waiting to be bagged. Jeff's Bagel Run down the street has much better service where the employees actually greet you and smile, and will now be out go to. read more

Have not had the best service at Bagel Boys Charlotte. First, they do not have the capacity to answer the phone. Often times, either the phone rings and no one answers or it is picked up and hanged up on. I have them seen employees do this in front of me while I am left waiting on an order I am waiting on. I have tried ordering through their app and when I come in, 20 minutes after orderin, I am still waiting an extra 5-10 minutes. And, when you speak to the staff on problems experienced, there is not accountability. The sort of reply I get points back to the customer... customer called on a staticky line, call hung up, too many orders received from the customer. The last comment cracks me up on how to many orders is a problem. Last experience I had the store took an order over the phone, and upon pick up gave me a waiting time of 20-40 minutes, 30 minutes after the order placed. 20-40 minutes... what kind of ridiculous wait time is that for a fast food place. Food quality is good, I would not say it is great And so these service issues really do not make it worth the wait to get food. Need to step it up Bagel Boys and take ownership. read more

We stopped by while they were still in training mode, so there were some service problems which I understand and didn't take into account. The line was also crazy long. We waited at least 30 minutes to get our food. My husband and I tried The OG Nick (Everything Bagel, Sausage, Over Easy Egg, White American Cheese) and a French Toast Bagel with Honey Walnut Cream Cheese. They were pretty standard bagels to me. I didn't love that they used sausage links instead of patties. It didn't really work on a bagel sandwich. I would recommend waiting until the new place hype dies down a bit before going. read more

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Going to keep this 4 stars for now since they're probably still figuring things out, but our subsequent orders from Bagel Boys have missed the mark. Ordered the OG Nick two more times in the last week. The first order: egg was overcooked and the cheese ratio was too low. The second order was almost inedible due to how hard the bagel was. Idk if it was a combination of the bagel going stale and being over toasted, but my jaw hated it. Also, the eggs and cheese were off again, and the bacon was a little burnt as well. Will give this a couple more shots in a few weeks and see if they've been able to improve. read more

Bagel Boys - Toad in a Hole - Breakfast & Brunch Near Me - Charlotte, North Carolina

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The staff here are not considerate and don't know how to do their jobs. The service here is horrible and the bagels are mediocre. A lady over charged me got my order wrong and when she corrected it she just wiped off the cream cheese that was wrong initially and loaded the bagel with the right one. These people here don't know how to do their jobs. read more

We went here for the first time today. and we are disappointed with not only the service, but the environment. it was extremely hot, and slow. the employees were bland and uninviting. and barely called anyone when the order was ready. we will not be back. read more

Extremely slow service. Not busy and still took over 30 mins to get 3 bagels. The girl taking the order was slow moving and the two making the food took their sweet time. Also the restaurant needs to be cleaned. There is dust all over the ceiling from the air vent. It's hot in there which made it feel like we were in there forever. read more

Ordered the OG online. Upgraded the bagel to jalepeno/cheddar. Paid $16 and it was not good. Won't be back.

I really wanted this place to be good. I gave them at least 6 different tries. The bagels are average at best. As you can see from the picture, they have a heavy hand with the schmears. The iced lattes are terrible. I don't think they train their staff on how to make a coffee. The customer service is poor too. Not friendly. There are plenty of better bagel places in Charlotte. We won't be going back. read more

Bagel Boys - French Toast bagel drowned in Nutella - Breakfast & Brunch Near Me - Charlotte, North Carolina

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In and out. Horrible assortment of bagels. Unable to read the names of flavors as the acrylic stand that holds the bagels covers the name! No menu board. No display of cream cheeses, egg salad, nova lox (salmon) . $12 a half dozen of bagels.. I guess that's the price you have to pay for them to afford that store! These reviews are poison to a business. Advice, get someone in there from NJ that can slap that place into shape! read more

Bagels Boys is legit! I was skeptical at first from reading some initial reviews that did not sound so good, but then I decided to try it myself. I tried it twice, and both times it's been great. Their cream cheese is delish, tried both the veggie and jalapeño. I can recommend their everything bagel and the rainbow bagel...so good. The lox sandwich is a good option too, and it's a pretty big size as well. Definitely a nice stop for breakfast or lunch if you need a quick bite and are close by, it won't disappoint. read more

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Inconsistent service at best. Not a well run store. I'm surprised they lasted so long.

I only have one word.....for this bagel joint with excruciatingly slow service. I don't understand why it takes so long to cut a bagel in half, put on some cream cheese, and hand it to me. This goes for all bagel places in the CLT area. What is the f'ing problem! Hand me a bagel in less than 10 minutes and I'll pay double. Will someone from NY figure this out before I lose my mind. In summary this place is ...........SLOW! read more

Despite the reviews, I still wanted to try this place at least once and decide for myself. I ordered bacon, egg and cheese, everything bagel, black coffee and a side of bacon. Their orange juice machine was not working. Place smelled like bacon, even though it was small inside, it felt inviting on a cold morning. Person who took my order was chatty and nice. Now when I got the food, we went straight to the car and were on our way. Sandwich was terrible, bacon so burnt, you can't even bite into it, egg burnt, coffee was very much watered down, side bacon was somewhat edible. If I wasn't on my way, I would have came back and returned my order, unfortunately had no time for that, so just threw it away and won't come back. It wasn't cheap either. Don't recommend. read more

Bagel Boys - Watered down coffee - Breakfast & Brunch Near Me - Charlotte, North Carolina

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Had the pleasure of visiting on Friday. The steak, egg and cheese sandwich was tasty and outstanding. There is a lot of value for the money with 2 eggs and a generous portion of Philadelphia ribeye steak. Will be returning soon. read more

I hadn't been to Bagel Boys in nearly a year because of long wait times and inaccurate orders. I gave it another shot today. I ordered the easiest, most fool proof order, and it still somehow was complete wrong. I ordered an everything bagel cut in half. No toasting, no cream cheese, just a simple bagel. I get home and it has strawberry cream cheese on it. How is that even possible?! read more

I learned my lesson and will never order here again. They did us wrong three times in a row. This morning was my last straw, and I love to give local businesses more than one chance. This morning, my husband ordered bagel boys. My order had egg whites that were super liquid like as if the cook was in a rush and did not cook it thoroughly. Keep in mind, I have ordered egg white here before. Please save your money and don't waste your time. I tried calling but they never answered, which is poor customer service. read more

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Absolutely not the type of bagel place I was looking for. Would've been better served going to McDonald's and ordering a bagel sandwich. I got there as they opened at 7am, and the guy taking my order was not friendly at all. The other guy who helped him was too busy playing with his phone. I ordered a large coffee with cream and sugar, got a large coffee with a splash of half and half. Coffee was not overly hot either, considering I only got a little half and half in it. Ordered the OG Nick with bacon and over medium egg. Well the yolk was all over the sandwich before I even opened it. So I was holding yolk before bagel. The everything bagel I had really didn't have the flavor I'm accustomed to. It was just bland, and since the yolk was broken all over the outside of the sandwich it was messy as all heck. Not I understand over medium is going to be a little messy, but come on, not all over the outside of the sandwich. If I come this way again, this will not be a place I revisit. read more

Great place for bagels. The staff are super kind and helpful. Super clean and friendly. My only complaint is that they close too early! I love their food, so I wish it could stay open for longer. Otherwise, great place! read more