The owner needs to take a class in customer service she is awful, fyi go to Panera bread for fresh bagels, much better than her stale garbage she sells at a very expensive premium! read more

Nothing special, wish I didn't come out of my way for this. Way too expensive for what it was too, didn't taste fresh. Would have been a whole lot better if the roller derby lovin lady was nicer behind the counter. The guy making the sandwiches was nice though even though he was the one working his tail off and yet he could still bust a smile! Not welcoming or friendly at all, otherwise, which isn't smart when you are representing the Cape to those out of towners during the summer. She would only yak it up with the regulars which was in poor taste. read more

Bagels here are pretty good. However we have been here 3 times now and have received horrible customer service. The employees are incredibly rude. Will not be going here any longer because of the treatment. read more

Great breakfast spot that has everything you could want for the morning. They have great bagels and their breakfast sandwiches are amazing. The first time I went there, their card machine was malfunctioning so the owner gave me my meal for free. This was so nice and some really good customer service. read more

prices are crazy high. ordered a low carb bagel and a cheese bagel with cream cheese over $10 for 2 bagels! And the low carb bagel was soooo tiny like a super minature bagel. My son and I both burst out laughing when we took it out of the bag. Which was kind of bad because this is a TINY restaurant. They aren't in the case so I didn't see it just wanted to try it. There used to be a terrific local vendor who sold low carb bagels at the gym. Was hoping they were similar. NOT. Very very crowded tiny space. Outside is nice we should have sat there. Staff are not the most friendly. I saw this place posted on facebook and we went up on a whim. Wont return. I very much look to support local business...but it has to be worth it. read more

Went in for some bagels for a trip. Got a dozen for a week trip on the Cape. Bagels were large and fresh. Smelled great in the shop. Also got a "Derby Girl" sandwich to go on whole wheat. Made fast, tasted great & a bit spicy, which I liked. Saw other muffins that I wanted to try. Indoor seating & patio space. Staff was very nice too. read more

The bagels here are good and they make really tasty breakfast sandwiches. The place is small and cute and conveniently located. The prices were high like NY because its a high tourist area but i forgive it because the sandwiches really are delicious and the staff is friendly and efficient. read more

Prices are high and the owner is extremely rude and a little unhinged. I used to go in here for food but I would much rather spend my money at subway. I reviewed this place more than once and it's no surprise my review was taken down. read more

Although it is a relatively small bagel shop, the owner appeared to be annoyed with the flow of business. She told customers "we're out of bagels if that's what you're here for," and then preceded to turn around and tell her employees "they're SOL" and laughed. You could hear her negatively talking about customers multiple times and she was overall an unpleasant experience. The eggs are microwaved along with the bacon. Overall, not worth the money for stale bread, microwaved eggs, and rude employees. Take your money elsewhere. read more

When you search Yelp for an early breakfast because you're on the go but your plans are foiled by a restaurateur who doesn't even bother to show up... This is where one star is too many. If I could have eaten I could have said more... read more

First, I am not a disgruntled former employee. I'm a disappointed former regular. The food is fine in a pinch -- the bagels are from Cape Cod Bagels on Palmer Ave in Falmouth. If you're looking for decent bagels on the Upper Cape, go there instead. Don't bother with this place. What's disappointing is the snotty, rude service. Another reviewer says that you need to be a regular to get good service. Believe me, even that doesn't help. I am a regular, as I work in the same office park as BH. They stop serving at 1:50 pm. Fine. The last time I went in (after several previous visits), I walked through the door at 1:40 and got the stink eye from both women behind the counter. Cold stares. Not a "hello", not a "someone will be right with you." After they finished helping the customer in front of me, one of them turns to me with another cold stare. No "how can I help you?" No "what would you like?" Just a belligerent stare. I should have walked out at that point. I asked her if she was done helping the other person, as I was confused about whether I should place my order. She said, "We close in like LITERALLY 2 minutes." I said, "Well, I walked in here at 1:40 and your sign says you stop serving at 1:50, so I made sure to get here before you stopped serving." "Okay, well what do you want?" Again, I missed my cue to leave. I got my sandwich and left. I won't be back. You guys lost a potential regular, and I will be sharing this story with anyone who asks me about your establishment. read more

The manager was very negative and rude to me this afternoon only because the tone of voice that was used against me was rude impulsive and also disrespectful towards me even if I wasn't buying anything and I will not be going to be there customer anymore read more

Slooooowwww service & they run out of bagels by 10:00 on a Saturday morning ?!?! The prices were steep for what you were getting. The staff seemed frazzled. I won't be coming back. Sorry. read more

Nice to find a place that seems to have homemade bagels...something that seems difficult to find around here. They have a good variety and also offer soups and sandwiches, muffins and bars. I have only come here for bagels nothing else (Green Mountain Coffee just doesn't do it for me). They have a nice Asiago Cheese bagel my husband thoroughly enjoys and I like the Spinach/Garlic bagel. They have a few tables to sit at but NO PUBLIC RESTROOMS. Great if your looking for a quick bite in the am. :) read more

Great breakfast sandwich options complimented by a delicious selection of bagels. Has a small seating area, suited to grabbing a morning coffee, and friendly staff. One of my go to's for breakfast on the run. read more

We eat breakfast here every morning. Best bagels on the Cape and the staff is friendly and terrific.

I drop by for a breakfast sandwich or panini at least 4-5 times a week, and its superb every time. The coffee is great, and there's a lot of nice touches you can only get at a local place: home made sandwich spreads and soups, fresh baked breads & bagels, homemade bagel chips, etc. Plus the staff is super friendly. Highly recommended. read more

First time here, had an asiago bagel with bacon chive cream cheese- heaven! I sm a bread lover, thpugh, so next time I will have with butter so I can taste the yummy bread! read more

This place has been owned by numerous people in the last ten years, that being said the current owners and employees are a great group. Try Matt's Strawberry Cheesecake Creme Cheese, it's too freaking good. read more

Yummy bagels, good coffee, & great service. I haven't tried anything off the lunch menu, but I plan a return trip very soon.

Love this place very fresh and delicious, whether it's the bagels, muffins or sandwiches. very friendly staff and owner. You may have to wait in line on summer weekends because it's that good. read more

Skip the chain shops and stop here!! Great staff and the best salt bagels this side of Manhattan! Now if they only had pork roll....

Great NY style bagels- big and thick. A variety of cream cheese flavors and friendly staff.

Fabulous bagel dealership with muffins and other goodies made on the premises! The sandwiches are creative, delicious and generously sized, and there are accoutrements to add to your coffee such as flavored syrups. read more

Best sandwiches in the central mashpee area. Free Wifi and a really nice staff. It's literally a bagel haven.

I go to this shop often. Everything is fresh and the bagels are perfect. They have all different kinds of sandwiches and the service is efficient and friendly with a smile. There are all kinds of cream cheese flavors and the coffee is really good! This is my go to for breakfast read more

My husband loves these bagels so I try to stop in whenever I am in the area. Jamie is super friendly and always greets me by name. Much easier to get in and out of this place than any of the places at nearby commons. read more

The bagels here are quite excellent but this place needs to overcome some serious operational/supply chain problems if they want to get higher than two stars. During the spring & summer if you come after 9AM, it's very likely that there are no bagels left. None. The staff will just smile and say "sorry, we sold out of bagels". It does not take a Warren Buffett type business mind to see that they are losing out on business here by not making more bagels, not to mention alienating customers who like a later breakfast. That aside, their bagels and homemade cream cheeses are very good, I highly recommend the Lox Cream Cheese. Just get there early unless you want to eat the cream cheese by itself!! read more

They were out of bagels by 11! Just consider that before you come in. Otherwise, it was really good!!

Overpriced especially because they don't even give you a choice of what style of egg you want on your egg sandwich, just a gross square premade scrambled egg read more

If your in the Sandwich, Mashpee area and are looking for a quick breakfast this is the spot. The service is great. They are friendly, eager to help and quick. Everything is delicious and tons of varieties to choose from. Also, for the quality of food price is not bad at all! read more

Everything was a 5 star experience up until the time we met the owner. In retail the customer is always right and the ownership should be able to take constructive criticism. Not so much at this place. The help however is very friendly and the food is very good. read more

I'm not about to get into politics today, that's for another forum. I can speak with experience that the quality you get from Bagel Haven far exceeds Dunkin Donuts, without a Panera price tag. I have known the people who currently run the Restaurant for a really long time and all things considered,are really good decent folk.the fact that the previous reviewer chose not to give a real name makes me seriously question the validity of their statement at the present time. Try the Sausage Egg and Cheddar on an asiago, you will NOT be disappointed.the portion sizes are well worth the money read more

Meh. The bagels were doughy and didn't taste like much. They also tasted like they were day old even though we got them first thing in the morning. The server also ignored the type of bagels that we asked for and seemingly gave us what they wanted (didn't give us any everything bagels which we asked for 3). read more

Bagel Haven was recommended by a friend who lives in the area. The bagels were delicious but what a horrible customer service! The lady who served us had a very annoying attitude, treated us horribly and refused to even provide tap water. Very disappointed overall. read more

Disappointing. I went in and found the attitude of the women behind the counter so incredibly snotty that I canceled my order and left. I am an older woman and have put in many years in the service industry and know how awful some patrons can be. For that reason I try to be polite, reasonable, and patient. I START my tipping at 20% and work up from there. I live here in the neighborhood for half of the year and have done so for almost 30 years, so rest assured I am not a disgruntled ex-employee. The manager needs to be aware that even locals can find the overall attitude here REALLY snarky. read more

I used to go here a lot more, but then new owners bought the place. The food is still good, although a bit overpriced for the amount you get. The problem is the customer service. I once stood at the register for 15 minutes as the staff continuously walked by and ignored me. I would have liked to continue eating here, but it's too much effort to get someone's attention each time. If you need lunch, I'd suggest going to Subway right next door. The service there is 10x better. I'm still giving three stars because the food is good and they are new owners, so maybe things will improve. read more

Looks cute from the outside but food isn't impressive. I ordered a tomato, pesto and mozzarella panini on wheat, they gave me white bread and used ranch instead of pesto. And they microwave the bacon for breakfast sandwiches, yuck! Way too over priced for what we got read more

We LOVE Bagel Haven and Jamie and her staff. They always prepare our bagels exactly like we prefer them. If we phone in our order to have them ready when we arrive, we just need to tell them our name. They always remember our preference. My husband goes there 3 to 4 times per week, and he is fussy about his bagels and his coffee, an read more

Great folks, bagel selection is huge, every possibility of delicious combination, easy to get to location, love the self serve coffee station read more